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LM-2025
 
 
 
LM-2025's stats
 
  • Review count
    1
  • Helpfulness votes
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  • First review
    March 6, 2025
  • Last review
    March 6, 2025
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LM-2025's Reviews
 
Playa del Carmen Hotel Welcome to the brand new Holiday Inn Express® and Suites Playa del Carmen Hotel , the ideal choice for your family vacation Honey Moon or business trip. The hotel is located steps away from Quinta Alegria Mall, It is located at one of Playa del Carmen principal streets and offers easy access to the most important archaeological zones. Our hotel’s privileged location provides easy access to the downtown, famous nightclubs and also to the beach. Enjoy a comfortable standard room or stay at one of our 57 suites, all of them equipped with mini fridge and microwave, besides of a warm service, and amenities such as a fitness center, a rooftop pool, and a complimentary Express Start breakfast. We also offer free high-speed wireless internet access, a business center, and a meeting room with space for 100 people.
 
Customer avatar
Overall Experience 
1.0 / 5
1.0 / 5
I’ve been charged twice and they do not reply to me for correcting and reimbursing one of the charges
By
fromBrazil
PostedMarch 6, 2025
No, I do not recommend this property.
My card has been charged twice and I have not received the reimbursement for the second and repetitive charge. Also, the hotel doesn’t respond to me to solve the issue. Do not recommend at all.
Reason for Visit:Vacation
Staff and Service 
3.0 / 5
3.0 / 5
Room and Comfort 
3.0 / 5
3.0 / 5
Value 
2.0 / 5
2.0 / 5
Room Cleanliness 
4.0 / 5
4.0 / 5
Sleep Quality 
2.0 / 5
2.0 / 5
Variety of Breakfast Choices 
2.0 / 5
2.0 / 5
Able to Relax 
2.0 / 5
2.0 / 5
0points
0of 0voted this as helpful.
By
fromBrazil
fromBrazil
Age:35-49
Traveler Type:Leisure
 
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