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    February 18, 2025
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BobLPC's Reviews
 
Welcome to the Holiday Inn Express Crestwood Hotel! We are conveniently located 9 miles South of Chicago Midway Airport “MDW” and 32 miles from Chicago O’Hare International Airport “ORD”. The Holiday Inn Express hotel in Crestwood is located just off I-294 and minutes away from I-57, I-90/I-94 and I-80, 3 miles from the Robbins Metra Train Station. Begin your day with a complimentary cup of coffee and enjoy our hot breakfast featuring our signature cinnamon rolls and pancakes. The Holiday Inn Express Crestwood hotel features 123 guestrooms and suites with free high-speed Wi-Fi throughout the hotel. Get energized in our brand new Fitness Center, with state of the art equipment and unwind in our indoor pool. Business Center and flexible meeting space are available to meet your needs. Whether for business or pleasure, our hotel is the perfect choice! We're surrounded by restaurants, shopping and nearby attractions such as Off Track Betting, Chicagoland Speedway, Hollywood Park Family Fun Center, Portillo’s Hot Dogs - Famous for their Italian Beef, Garrett’s Popcorn, and Downtown Chicago! Our hotel is a 5-minute drive to the Oak Forest Metra. The Metra is a convenient way to get to downtown Chicago. The Hotel is also nearby Advocate Christ Medical Center, Coca-Cola, Honeywell, Alsip Minimill, Ozinga Field, and Griffith Labs. Experience all that Chicago has to offer while staying with us at Holiday Inn Express Crestwood.
 
Fair visit this time
Overall Experience 
3.0 / 5
3.0 / 5
PostedFebruary 18, 2025
Customer avatar
By
fromPittsburgh, PA
Age:50-64
Traveler Type:Leisure
Check Out Date:2025-02-14
Reason for Visit:Family funeral
Next Destination:Crestwood, Illinois
Travel Tips:None
Staff and Service 
4.0 / 5
4.0 / 5
Room and Comfort 
3.0 / 5
3.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Variety of Breakfast Choices 
2.0 / 5
2.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
I stay in this particular hotel often as it is close to family when I come to town. This visit was far less satisfying than previous visits for three reasons.
(1) I needed a handicapped accessible room for my husband who traveled with me this visit. He had difficulty with the toilet being too low for him to use alone. It is a standard toilet. The room would be more accessible if the toilet were higher.
(2) There was little to no hot water in this room. The water would not reach a lukewarm temperature in the sink or the shower. When I turned the valve all the way to the left, the water became ice cold. When I barely turned it to the right, again ice cold. In the middle, it was still too cold to comfortably shower. The staff raised the temperature on the water heater a few degrees. But it was not helpful.
(3) The breakfast selections were not good this time. The pancake machine was not functioning. the other potions were potatoes, scrambled eggs and bacon or sausage each of the days that we were there. The selection is usually more varied.
I was disappointed this say as it was more uncomfortable for these reasons.
Check Out Date:2025-02-14
Reason for Visit:Family funeral
Next Destination:Crestwood, Illinois
Travel Tips:None
ProsRoom Cleanliness, Location, Recognition for IHG® Rewards Club Members
ConsAmenities, Facilities
+1point
1of 1voted this as helpful.
 
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