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March 3, 2025
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March 3, 2025
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Sdk12's Reviews

Holiday Inn Express Crestwood

Welcome to the Holiday Inn Express Crestwood Hotel! We are conveniently located 9 miles South of Chicago Midway Airport “MDW” and 32 miles from Chicago O’Hare International Airport “ORD”. The Holiday Inn Express hotel in Crestwood is located just off I-294 and minutes away from I-57, I-90/I-94 and I-80, 3 miles from the Robbins Metra Train Station. Begin your day with a complimentary cup of coffee and enjoy our hot breakfast featuring our signature cinnamon rolls and pancakes. The Holiday Inn Express Crestwood hotel features 123 guestrooms and suites with free high-speed Wi-Fi throughout the hotel. Get energized in our brand new Fitness Center, with state of the art equipment and unwind in our indoor pool. Business Center and flexible meeting space are available to meet your needs. Whether for business or pleasure, our hotel is the perfect choice! We're surrounded by restaurants, shopping and nearby attractions such as Off Track Betting, Chicagoland Speedway, Hollywood Park Family Fun Center, Portillo’s Hot Dogs - Famous for their Italian Beef, Garrett’s Popcorn, and Downtown Chicago! Our hotel is a 5-minute drive to the Oak Forest Metra. The Metra is a convenient way to get to downtown Chicago. The Hotel is also nearby Advocate Christ Medical Center, Coca-Cola, Honeywell, Alsip Minimill, Ozinga Field, and Griffith Labs. Experience all that Chicago has to offer while staying with us at Holiday Inn Express Crestwood.

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Overall Experience

2.0 / 5

Never again

BySdk12

fromIN

Club
Priority Club Member
Club

PostedMarch 3, 2025

No, I do not recommend this property.

We arrived at 8:30-9pm and were immediately greeted with pot smell and cigarette smoke. We still checked in because it was too late to get a refund. First thing I noticed were a ton of kids running around. There’s a pool, I get it. I asked to be placed in an area where there wasn’t a lot of kids because we needed a good night sleep because we had a tournament the next day. Krystal (who was great) placed us on a different hall than what was originally booked for us. We went up to our room and were immediately hit with loud music, loud voices, kids running in the halls and food on the hallway floor. I went back downstairs and reported this and Krystal apologized and said she was on her way up to talk to them because another guest had already complained. She moved us to another floor which ended up being quiet. The only issue with that room was that there wasn’t really any hot water in the shower and no hair dryer in the bathroom. We got up in the morning and went down for the hot breakfast, which was supposed to be until 10:30am. It was 9:30 when we got down there and were told they weren’t cooking anything else (all the hot trays were empty) and that we had to eat what was out. All that was out were bread for toast and bagels. What a disappointment. We booked this hotel for the hot breakfast and yet we didn’t get it.

Check Out Date:2025-02-23

Reason for Visit:Tournament

ProsLocation

ConsAtmosphere, pot smell cigarette smoke

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