Dave's contributions

Dave's Reviews

Located in the heart of the White Mountains This hotel's cozy accommodations are set in the gorgeous White Mountains of New Hampshire, minutes from all that Mount Washington Valley has to offer. The Holiday Inn Express and Suites is across the street from Settler's Green Outlet Village, two miles to Downtown North Conway where you can experience unique shops, restaurants and visit the Conway Scenic Railroad. Storyland and Mt. Washington are only a short drive with beautiful scenery along the way! If you’re looking for outdoor adventure, the Saco River, Echo Lake State Park and the National Forest are only minutes away. Business guests seeking hotels in North Conway, New Hampshire appreciate convenient access to Memorial Hospital and businesses like Hunting Dearborn Int'l. Free hotel-wide, Wi-Fi access is provided, as is a 24-hour business center, so patrons have the resources they need on site. No matter what your itinerary, the free, hot Express Start Breakfast Bar ensures that you're ready to tackle the day. The glass-domed, heated pool and hot tub offers a relaxing escape. Let us make your stay a memorable one. Book today!

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horrible experience

Overall Experience

1.0 / 5

PostedFebruary 7, 2025

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ByDave

fromNashua NH

Club
Priority Club Member
Club

Age:65 or Older

Traveler Type:Leisure

Check Out Date:2025-02-03

Reason for Visit:anniversary

Next Destination:not here

Travel Tips:go somewhere else

Staff and Service

1.0 / 5

Room and Comfort

2.0 / 5

Value

1.0 / 5

Room Cleanliness

2.0 / 5

Sleep Quality

2.0 / 5

Variety of Breakfast Choices

3.0 / 5

Able to Relax

2.0 / 5

No, I do not recommend this property.

Where do I start? Check in was slow. After we received our room key we went to our room. I opened the door to a woman guest coming out of the bathroom. They gave me a key to an inhabited room. I informed the front desk I did not want a roommate. I told them I hope i have better security in my new room I wanted to find things in the hotel and there was no information about anything here. No paper work or signs. I needed ice and the nearest ice machine was gone. all carpets in hall and stairwells were littered with loose plastered as photo shows. I only found one soda machine operational. We watch certain tv channels on Saturday night. I inquired before we got there about tv channels. front desk had no clue even what company they use. We could only turn the tv on and watch the channel guide scroll until we found anything acceptable and not what we wanted. I asked at front desk . they gave me a different remote that did not work at all. The bureau in our room was dangerous. The draws would not stay closed. My wife banged her knee in the middle of night. She has mobility issues and that made things worse. That brings me to a major flaw. Website says pool is ADA compliant. See photo and let me know if 3 stairs and no hadrail is compliant. I found a side ramp by accident no signs. Unfortunately the door was locked. It was extremely difficult for my wife. A person I believe was maintenance said it was not his fault and started mouthing off. We were not very happy as everything was too difficult.I reached out to Hollidy Inn customer service with my experience. After manny "sorrys" Ishe said she would look into things especially ADA compliance. Tjhat is against the law. She would also credited us with 15000 reward points. We didn't get that either. We travel a lot I would definitely not recommend Holliday Inn. Poos execution of duties at all ends. In my first review from Holiday Inn I mentioned these problems with a request to answer them on the phone. That never happened either.

Check Out Date:2025-02-03

Reason for Visit:anniversary

Next Destination:not here

Travel Tips:go somewhere else

ProsLocation

ConsAmenities, Atmosphere, Facilities, false advertising

0points

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Holiday Inn Express North Conway

Located in the heart of the White Mountains This hotel's cozy accommodations are set in the gorgeous White Mountains of New Hampshire, minutes from all that Mount Washington Valley has to offer. The Holiday Inn Express and Suites is across the street from Settler's Green Outlet Village, two miles to Downtown North Conway where you can experience unique shops, restaurants and visit the Conway Scenic Railroad. Storyland and Mt. Washington are only a short drive with beautiful scenery along the way! If you’re looking for outdoor adventure, the Saco River, Echo Lake State Park and the National Forest are only minutes away. Business guests seeking hotels in North Conway, New Hampshire appreciate convenient access to Memorial Hospital and businesses like Hunting Dearborn Int'l. Free hotel-wide, Wi-Fi access is provided, as is a 24-hour business center, so patrons have the resources they need on site. No matter what your itinerary, the free, hot Express Start Breakfast Bar ensures that you're ready to tackle the day. The glass-domed, heated pool and hot tub offers a relaxing escape. Let us make your stay a memorable one. Book today!

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anniversary weekend getaway

Overall Experience

1.0 / 5

PostedFebruary 4, 2025

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ByDave

fromNashua NH

Traveler Type:Leisure

Reason for Visit:anniversary weekend getaway

Staff and Service

1.0 / 5

Room and Comfort

1.0 / 5

Value

4.0 / 5

Room Cleanliness

5.0 / 5

Sleep Quality

2.0 / 5

Variety of Breakfast Choices

1.0 / 5

Able to Relax

3.0 / 5

No, I do not recommend this property.

I hated my experience there. We had no access to amenities. I asked for help and received none. Pool area is NOT ADA compliant as said in brochure.