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MeganF
 
 
 
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    March 12, 2025
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    March 12, 2025
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MeganF's Reviews
 
Our Holiday Inn Express and Suites Jacksonville South I-295 Hotel is centrally located near St. John's river is a refreshing stop on your trip through northern Florida. Located just south of downtown Jacksonville and near Naval Air Station Jacksonville and Historic St. Augustine . Cheer for the Jacksonville Jaguars at EverBank Field just 15 minutes away from the hotel, also the home to the “Nations largest cocktail party” Florida – Georgia rival football classic and the Gator Bowl. Play Golf like the pros at the home of the players championship TPC Sawgrass in Ponte Vedra Beach which is also located 15 minutes away. Other area attractions located within a short drive of the hotel include Jacksonville Beach, St. Augustine Beach, Jacksonville Zoo and Museum of Science and History . If shopping is your passion, the hotel is conveniently located near North Florida's premiere shopping areas including The Landing, St. Johns Town Center and the Avenues. Jacksonville is home to North Florida's largest corporations and are all within a short 15 minute drive. Companies include Bank of America, EverBank, CSX, Northrup Grumman, Baptist Hospital and Mayo Clinic. Our stylish and contemporary rooms include free high speed wireless internet, 32in HDTV's, Keurig coffee makers, and spacious work area. Enjoy our delicious complimentary hot breakfast bar, 24 hour fitness and business center and refreshing outdoor pool await your arrival.
 
Customer avatar
Overall Experience 
1.0 / 5
1.0 / 5
Bad service/unprofessionalism
By
PostedMarch 12, 2025
No, I do not recommend this property.
Bad service
I booked and paid thru 3rd party. when i checked in i informed agent that last minute the coach informed us that the tournament was only the 8th and 9th now so i would be checking out the next day. I noticed that i was not refunded so i reached out to location and they told me to reach out to 3rd party agent i booked thru. So when i did they reached out to property stating they will not return my money because i booked thru a 3rd party. I called location and talked to the manager She stated the same that they want people to book directly thru them and not 3rd parties so they dont issue refunds. She stated i booked thru 3rd party to save money when i shouldve booked directly thru them instead. Then after i got off phone, they charged my card for more money. For what reason i dont know what excuse. They wont answer phone now.
Reason for Visit:Basketball tournament
Next Destination:Tampa or Orlando
ProsAmenities, Location, Sleep Quality
Staff and Service 
1.0 / 5
1.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Variety of Breakfast Choices 
4.0 / 5
4.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
0points
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By
Age:35-49
Traveler Type:Leisure
 
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