This is the third or fourth time I've stayed at this IHG property for a golf tournament, and it's where I always choose to stay when in/around Gulf Shores. It's close to everything, the price is fair, and the staff are incredibly responsive.
This trip, the door to my room actually jammed shut; it wasn't a problem for me, since it was as I was leaving for the day, but they promptly called in the engineer--on his day off--to get it fixed as soon as possible, although I wouldn't be back to the hotel for at least eight hours. They call with updates as well.
Great folks.