This was my second stay here. First stay was great. I seem to remember it was when it was brand new, so there were some construction items out back in the parking lot. Staff was friendly and everything was fresh and new. :-)
The second stay, you can tell there isn't enough managerial oversight in all the areas.
First off, at the time of this review, the hotel's pool is running but NOT heated. The sign appeared to be there for a while, and I see some other reviews from months to a year ago talking about the pool not being warm enough. Now it's presumedly broken. There's nothing on the IHG app talking about this. I came with my kids for a hockey tournament, so they were disappointed there wouldn't be any swimming.
The room appeared clean at first, then I started to notice the walls. There were what appeared to be boogers smeared on the wall near one of the beds and toilet. There was also freshly cut hair smeared against the wall next to the toilet. I wasn't looking for this stuff, but noticed it pretty quickly. Why doesn't a housecleaner see it? The walls just need a frequent wipe down. It looks like these are well overdue.
Breakfast was decent. They had minimal options compared to other HIE's. I had some oatmeal and grabbed some raisins. Before covid, they'd be in a small container and you would spoon them out. Now they have boxes of raisins and packages of brown sugar. I grabbed two boxes of raisins, which were both still fresh and before expiration, but they had mold growing in them. Like a significant amount.
Either way, probably won't return next time.