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    January 22, 2025
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trekkiebek's Reviews
 
The Holiday Inn Express Chicago Northwest-Vernon Hills is located in Lake County, close to neighboring towns such as Mundelein, Libertyville, Lake Forest, Lincolnshire and Mettawa. Our hotel is ideal for business travelers associated with local companies in town or the leisure traveler who just wants to relax and get away. We are located near many local attractions such as The Cuneo Mansion and Gardens, Six Flags Great America, Great Lakes Naval Base, Chicago Botanic Gardens, Gurnee Mills Mall and many others. Our hotel is perfectly suited to host teams for local sporting events, family reunions, or accommodating wedding guests with our location minutes from several banquet facilities. Located within walking distance to the Westfield Hawthorn Shopping Mall and many local restaurants, our Holiday Inn Express is in a perfect location for your stay. During your stay at our Vernon Hills hotel, enjoy our indoor pool and fitness center. Located across the street is Century Park containing Big Bear Lake – great for leisurely walks or runs. Our Chicago area hotel also offers complimentary high-speed Wi-Fi and our complimentary hot breakfast bar. Join us for your next visit!
 
Clean but awful staff
Overall Experience 
1.0 / 5
1.0 / 5
PostedJanuary 22, 2025
Customer avatar
By
fromDetroit, MI
Age:35-49
Traveler Type:Leisure
Reason for Visit:Vacation
Staff and Service 
1.0 / 5
1.0 / 5
Room and Comfort 
4.0 / 5
4.0 / 5
Value 
3.0 / 5
3.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
2.0 / 5
2.0 / 5
Variety of Breakfast Choices 
3.0 / 5
3.0 / 5
Able to Relax 
1.0 / 5
1.0 / 5
No, I do not recommend this property.
The property was clean but the staff was rude and inconsiderate. They kept harassing us to check out starting an hour and a half before checkout time. We felt very uncomfortable and left feeling upset.
Reason for Visit:Vacation
ProsRoom Cleanliness
ConsAtmosphere, recognition for ihg rewards club members
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