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    February 14, 2017
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    April 19, 2025
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Corporate's Review Comments
 
Best known for the UFO crash landing in 1947, this Southeastern New Mexico city offers great attractions and major businesses. Corporate guests looking for a Roswell, New Mexico hotel with superior meeting facilities need look no further than the Holiday Inn Express® Roswell, NM hotel. Staying connected is easy thanks to our 24-hour Business Center. Complimentary Internet access is available throughout the hotel, and our facilities include an on-site meeting room. Come explore our community's diverse culture in downtown Roswell, NM near our hotel. You can taste the local fare at one of the unique restaurants or explore the specialty shops that line the streets. If you are planning a campus visit, you will appreciate that our hotel is located just blocks from New Mexico Military Institute. Whether you want to check out the out-of-this-world artifacts at the UFO Museum and Research Center or explore one of the other four museums, we have a lot to see here in Roswell, New Mexico. Our hotel is close to all of the most popular attractions, including Bottomless Lakes, Eastern NM University and Spring River Park Zoo. Our Roswell hotel features great amenities like an heated indoor pool. You can keep up with your routine in our state-of-the-art Fitness Center. We also serve a complimentary, hot breakfast bar each morning.
 
Overall
3 out of 5
3 out of 5
weekend getaway
By Werra42 from Okc
Clean hotel. Breakfast was good but the time on the weekend was later than stated. Not enough blankets and towels, gave up asking. Shower pressure was terrible. Elevator -only one worked and it was very slow. The phone to call the front desk didn’t work said the number was out of service.
Customer avatar
Posted by
onApril 14, 2025
Hi Werra42,
Thank you for staying with our Holiday Inn Express and Suites Roswell, and we appreciate you as an IHG One Rewards member.
Complete guest satisfaction is our topmost priority. I'm sorry we've missed the mark. I have shared your feedback with our hotel management team, and I am confident they will identify areas for improvement in our service.
On a positive note, I am glad you appreciate our efforts to provide a clean space during your stay.
We hope to remain your first choice as we do our best to make every moment memorable.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to our Greenfield, Indiana Hotel! You'll enjoy a comfortable smoke free stay that you deserve at the new and contemporary Holiday Inn Express Hotel & Suites Greenfield. Conveniently located off I-70 at Exit 104, our location is easily accessible to downtown Indianapolis and the International Airport (IND). Thoughtfully designed for the most distinguished business traveler, our Greenfield hotel boasts 700-sq-ft of well-appointed meeting space. Corporate guests can easily stay connected to the office with the use of our free Wi-Fi and 24-hour Business Center. Elanco, Avery Dennison, Keihin Indiana Precision Technology, Irving Materials, Indiana Automotive Fasteners, Precoat Metals, Indiana Box, and Hancock Regional Hospital are all within close proximity. The Holiday Inn Express & Suites Greenfield hotel is great for leisure travelers, as we are near many local attractions including the historical Hancock County Courthouse, James Whitcomb Riley House, Old Log Jail and Mount Comfort Airport. The Indianapolis Motor Speedway, Children’s Museum, Zoo, Conseco Fieldhouse and Lucas Oil Stadium, New Castle Motorsports Park are all a short drive away. We offer an array of amenities including a free local and long distance calls, a media center, on-site and off-site Fitness Center, indoor heated pool and Jacuzzi. Start your day with our free hot breakfast buffet featuring our signature pancakes and cinnamon rolls. Welcome to Greenfield!
 
Overall
3 out of 5
3 out of 5
Not a great stay, very disappointed!
By Melinda from Greenfield
Over all stay left little to be desired. The sleeper sofa was dirty and the bedding for it had what appeared to be blood on them. The pool area was closed early due to something in the hot tub. Next morning the pool area was opened but brown stuff still in the hot tub. Management was stressed and rude. Breakfast was not that great.
Customer avatar
Posted by
onApril 14, 2025
Hi Melinda,
Thank you for choosing to stay at our Holiday Inn Express and Suites Greenfield during your weekend getaway with your grandchildren. We truly value your loyalty as a member of IHG® One Rewards.
We strive to build a unique connection with you through the best service. I am sorry to learn about your experience. I have shared your feedback with our hotel management, and I am highly confident that the actions to be taken will make your next stay as impeccable as it can be.
We appreciate you keeping the IHG Hotels & Resorts properties as your preferred choice for your travel needs.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
The newly renovated Holiday Inn Express & Suites San Diego Otay Mesa welcomes you! This choice San Diego hotel is nestled in the heart of the Otay Mesa Industrial Business Park, a short drive from Downtown San Diego and less than 1 mile from beautiful Tijuana, Mexico . We offer a convenient suburban location near the Cross Border Xpress , North Island Credit Union Amphitheatre , SeaWorld Aquatica, SeaWorld , the Chula Vista Olympic Training Park and the famous San Diego Zoo . Learn about local history at the Cabrillo National Monument, the Air and Space Museum and the Maritime Museum , or visit us for fun annual events such as Comic Con . Check out Las Americas Premium Outlets with 125 outlet stores and 13 restaurants in a lovely outdoor setting, or try the Otay Town Center Mall , just four miles from our hotel. Business travelers will enjoy a stay at our San Diego hotel because of its convenient location near companies such as Toyota, Bose, Panasonic, Maxwell, Tyco, JVC, Siemens Medical and Samsung, each within six miles of our hotel in the Otay Mesa Industrial Park . The International Commercial Border Crossing is .25 miles away. The Brown Field Municipal Airport is three miles away. During your stay, enjoy a free hot breakfast, Fitness Center and outdoor pool. Check out our San Diego hotel room deals to start planning your trip today.
 
Overall
1 out of 5
1 out of 5
Don’t waste your points or Money here.
By Gabe G. from Los Angeles, CA
Sadly it has been one of my top worst experiences. Very old, not only in appearance but in the air, literally…. Someone must have used some air freshener to mask something else in the room. Which later I realized there was lots of mold. Some of the most evident was in the shower head; which there was no way I was going to shower with.
Charging ports did not work.
Did it happen to be that I used points only to book my room? Non paying customer (Pltnm Member) treatment?
Customer avatar
Posted by
onApril 14, 2025
Hi Gabe G.,
We appreciate your unwavering support as a Platinum Elite member of IHG One Rewards. Thank you for staying at the Holiday Inn Express and Suites San Diego Otay Mesa.
We strive to provide an efficient stay in a place that feels fresh and focused. I'm sorry we've missed the mark. I shared your feedback with our local team, and I am confident they will review it and take the necessary steps to address the issues. I have sent an email to you to discuss further.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express® Hotel and Suites Ashland, Kentucky is conveniently located off Interstate-64, Exit 185, adjacent to US Routes 60 and 180. Our highly rated hotel is located just minutes from Boyd County Convention & Arts Center, the Ashland, Kentucky Art District, Camp Landing Entertainment District featuring Malibu Jacks Indoor Theme Park along with local dining favorites. Enjoy the lush scenery Ashland Central Park has to offer while catching a pickle ball game or enjoying the all- inclusive playgrounds. The Highlands Museum and Discovery Center is close by as well as the historic Paramount Arts Center offers a diverse selection of entertainment from comedy to some of the biggest names in music. Adventure awaits at the 7000 acre Rush Off Road for motorsport enthusiasts. Hosting an event? Our 24-hour Business Center can be used to prepare for the event, meeting, or reunion you're planning in our 625-square-foot meeting room. Whether business or leisure brings you to Ashland, Kentucky, our hotel's thoughtful amenities can satisfy your needs. Stay connected to your family or your office with high-speed WiFi access. Burn calories in a state-of-the-art Fitness Center and then relax and unwind in our heated indoor pool. The Express Start Breakfast Bar is a delicious start to your day. Enjoy an unforgettable experience filled with southern hospitality when you stay at Holiday Inn Express & Suites, Ashland, Kentucky.
 
Overall
1 out of 5
1 out of 5
Wish they would have been more prepared
By Adam12 from Inwood, WV
It started off good with the check in process and just got worse after that. The first room had the AC unit malfunctioning. We called the front desk and they came up to the room and couldn’t repair it so they switched us rooms. The second room had the TV not working. They could not repair that either. They switched us rooms again and put us in a handicapped room with 2 queen beds. We requested and paid for a room with a king bed.
Customer avatar
Posted by
onApril 14, 2025
Hi Adam12,
We value your unwavering support as a member of IHG One Rewards. Thank you for staying at the Holiday Inn Express and Suites Ashland.
We promise to provide quality essentials delivered with purposeful service. I am sorry to learn about what happened. I made sure to share your concern with our hotel management, and I am positive that they will look into this. I sent you an email to discuss this further. I hope you can read it when you have the time.
We look forward to making your next stay a great one.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Conveniently Located Hotel near San Antonio Airport Whether here for business or pleasure, you're sure to enjoy everything San Antonio has to offer. With a rich and colorful history, San Antonio has established itself as one of the Southwest's top destinations, with tons of shopping, dining, fun attractions, and events. The Holiday Inn Express® San Antonio Airport is an award winning hotel, conveniently located near the San Antonio Airport. With easy access to Loop 410 and Hwy 281, we make sure your commute within the city is quick and convenient! You can even bring the office to you, and host your corporate events in one of our large meeting rooms. There is so much to see and do in San Antonio. Whether visiting some of our more famous landmarks like the Alamo, downtown Riverwalk, SeaWorld, and Six Flags, or journeying to the San Antonio Zoo, Japanese Tea Gardens, or Natural Bridge Caverns, our location is just the place to begin your San Antonio adventure! Our San Antonio hotel is near these many attractions, as well as world-class dining and shopping at places like North Star Mall, the Alamo Quarry Market, and The Historic Pearl. No matter what brings you to this historic city, our North San Antonio hotel's staff and excellent amenities like an outdoor pool, 24-hour fitness center and free hot breakfast will help make your stay comfortable. Make your reservations today to enjoy everything our hotel in San Antonio has to offer!
 
Overall
5 out of 5
5 out of 5
Overall great place to stay hands down
By Liserm64 from Beeville tx
Everlasting experience very good comfort, friendliness, and home feeling
Customer avatar
Posted by
onApril 14, 2025
Hi Liserm64,
We are delighted to learn that your experience with us was both comfortable and welcoming. It warms our hearts to hear that we could create a sense of home for you. Thank you for sharing your positive feedback and for your generous rating!
-Our Team at Holiday Inn Express San Antonio Airport
0points
0of 0voted this comment as helpful.
 
Conveniently Located Hotel near San Antonio Airport Whether here for business or pleasure, you're sure to enjoy everything San Antonio has to offer. With a rich and colorful history, San Antonio has established itself as one of the Southwest's top destinations, with tons of shopping, dining, fun attractions, and events. The Holiday Inn Express® San Antonio Airport is an award winning hotel, conveniently located near the San Antonio Airport. With easy access to Loop 410 and Hwy 281, we make sure your commute within the city is quick and convenient! You can even bring the office to you, and host your corporate events in one of our large meeting rooms. There is so much to see and do in San Antonio. Whether visiting some of our more famous landmarks like the Alamo, downtown Riverwalk, SeaWorld, and Six Flags, or journeying to the San Antonio Zoo, Japanese Tea Gardens, or Natural Bridge Caverns, our location is just the place to begin your San Antonio adventure! Our San Antonio hotel is near these many attractions, as well as world-class dining and shopping at places like North Star Mall, the Alamo Quarry Market, and The Historic Pearl. No matter what brings you to this historic city, our North San Antonio hotel's staff and excellent amenities like an outdoor pool, 24-hour fitness center and free hot breakfast will help make your stay comfortable. Make your reservations today to enjoy everything our hotel in San Antonio has to offer!
 
Overall
5 out of 5
5 out of 5
Final Four 2025
By CK53 from New Jersey
My wife, sister and I spent 4 nights at this hotel. The rooms were clean, comfortable and quiet. Sabrina greeted us at check-in and had us taken care of in no time. Victoria, the general manager, spoke to us every day at breakfast to ensure our needs were well met. All staff (housekeeping and breakfast staff) were pleasant and accommodating. We highly recommend this hotel and would definitely stay again.
Customer avatar
Posted by
onApril 14, 2025
Hi CK53,
We are glad to learn that you had a wonderful stay with us and experienced our staff's exceptional hospitality. It brings us joy to hear that Sabrina and Victoria played a significant role in making your visit memorable. Your kind words mean a lot to us, and we eagerly anticipate the opportunity to host you again in the future.
-Our Team at Holiday Inn Express San Antonio Airport
0points
0of 0voted this comment as helpful.
 
Welcome to our Syracuse, NY hotel less than a mile from Syracuse Hancock International Airport! Our hotel puts you within easy reach of Syracuse University, the New York State Fairgrounds, and Onondaga Lake Park. We’re right off the I-81, making it easy to explore New York State and the eastern US your way. When you’re not out seeing the sights, there’s lots to enjoy at our hotel. Start each day with free breakfast, enjoy complimentary parking at our hotel, and use our free Wi-Fi to your heart’s content. Ask us about our Park and Fly programs, too! Our 24/7 shuttle can take you to and from the airport whenever you need a ride. Stretch out those travel-weary legs in our 24-hour fitness center and follow it up with a dip in our refreshing pool. Your newly renovated hotel room will welcome you in with soft sheets, a comfy lounge chair, and an ergonomic workspace. We look forward to welcoming you to our hotel near Syracuse Hancock International Airport!
 
Overall
5 out of 5
5 out of 5
Room was not ready, when I arrived at the hotel a small inconvenience after flying all day.
By Mike from New York Upstate
Enjoyed my stay, staff was great! Big shout out to all. Thank you.
Customer avatar
Posted by
onApril 14, 2025
Hi Mike,
We are delighted that you had a wonderful stay and felt that our staff provided excellent service. Your kind words mean a lot to us. Thank you for sharing your experience with us.
-The Staff at Holiday Inn Express Syracuse Airport
0points
0of 0voted this comment as helpful.
 
Conveniently Located Hotel near San Antonio Airport Whether here for business or pleasure, you're sure to enjoy everything San Antonio has to offer. With a rich and colorful history, San Antonio has established itself as one of the Southwest's top destinations, with tons of shopping, dining, fun attractions, and events. The Holiday Inn Express® San Antonio Airport is an award winning hotel, conveniently located near the San Antonio Airport. With easy access to Loop 410 and Hwy 281, we make sure your commute within the city is quick and convenient! You can even bring the office to you, and host your corporate events in one of our large meeting rooms. There is so much to see and do in San Antonio. Whether visiting some of our more famous landmarks like the Alamo, downtown Riverwalk, SeaWorld, and Six Flags, or journeying to the San Antonio Zoo, Japanese Tea Gardens, or Natural Bridge Caverns, our location is just the place to begin your San Antonio adventure! Our San Antonio hotel is near these many attractions, as well as world-class dining and shopping at places like North Star Mall, the Alamo Quarry Market, and The Historic Pearl. No matter what brings you to this historic city, our North San Antonio hotel's staff and excellent amenities like an outdoor pool, 24-hour fitness center and free hot breakfast will help make your stay comfortable. Make your reservations today to enjoy everything our hotel in San Antonio has to offer!
 
Overall
5 out of 5
5 out of 5
Quiet
By OMG Travel from Idaho
Easy check in and clean rooms but some of the bathrooms showed wear. Better towels would be appreciated. Front seat was very accommodating and offered plenty of services that were not necessary but appreciated
Customer avatar
Posted by
onApril 14, 2025
Hi OMG Travel,
We appreciate your honest feedback about your experience with our check-in process and room cleanliness. Your comments on the bathrooms and towels have been duly noted and will be used to enhance our services. We are delighted that you valued our front desk services. Thank you for sharing your review!
-Our Team at Holiday Inn Express San Antonio Airport
0points
0of 0voted this comment as helpful.
 
We are perfectly situated just 40 minutes north of Dallas & Fort Worth in Sanger, Texas on Interstate 35, but that's not all! Whether you're in town for business, pleasure, or both, now's the time to Stay Smart at the new Holiday Inn Express and Suites Denton - Sanger . When it comes to pleasure, our hotel is ideal because of all the great nearby attractions, including the Texas Motor Speedway , Water Works Park, Lake Ray Roberts , Sharkarosa Wildlife Ranch and WinStar World Casino . Find shopping options at Golden Triangle Mall, Rayzor Ranch and many other local boutique shops! We are also minutes away from University of North Texas and Texas Woman's University . Our business travelers can stay connected with our free high-speed, wireless Internet access in every room. Stay on schedule with our 24-hour Business Center, featuring up-to-date news and weather. Stay alert and energetic in our Fitness Center or Outdoor Pool. Business travelers will appreciate being close to Peterbilt, Jostens, Sally Beauty Supply, Tetra Pak, Safran, ACME Brick, FEMA, Medical City Denton, Texas Health Presbyterian Hospital and the Denton Airport. . We are also the closest hotel to the Walmart Distribution Center .
 
Overall
4 out of 5
4 out of 5
Overall Stay
By Andrea8048 from Texas
Our room was very clean. The hotel was very nice inside. When we got off the elevators the hallways smelled like sewer until you get further down the hallway. We were on the third floor. Also the AC in our room did not work. It did get up to 77 in the room. I did call down to the front desk to let them know. They offered to send somebody but didn't know when they could get there. Then, after someone were to come look, whether or not it could be fixed, could switch our room. We were in the middle of getting ready for a wedding and were leaving soon so we did decline since nobody would be in there. We were checking out the next morning so I just let it go. When checking out, I did let the front desk clerk know.
Customer avatar
Posted by
onApril 14, 2025
Hi Andrea8048,
Thank you for taking the time to share your valuable feedback with us. We are delighted that you enjoyed the cleanliness and pleasant ambiance of our hotel. We are sorry to hear about the inconvenience caused by the hallway odor and the AC in your room. Your comfort is of utmost importance to us, and we are dedicated to enhancing our services based on your feedback. We truly appreciate you bringing these matters to our attention.
-Management at Holiday Inn Express & Suites Denton-Sanger
0points
0of 0voted this comment as helpful.
 
Step into an unforgettable stay at one of the most convenient hotels in Schaumburg, IL. Located near top area attractions such as Woodfield Mall, Schaumburg Convention Center, and Legoland, Holiday Inn Express & Suites Chicago Schaumburg offers an ideal base for your adventures near Chicago. Wake up to the enticing aroma of freshly brewed coffee and enjoy our complimentary full breakfast buffet. Spend your day discovering local attractions or attending events, knowing you have a cozy retreat waiting for you. Enjoy our top-notch amenities, including a spacious gym to keep active and an outdoor pool for a refreshing dip. Our hotel also features a meeting hall, perfect for hosting business events or social gatherings.
 
Overall
4 out of 5
4 out of 5
Loved it 😍
By Laurie from California
The cleanliness of the property and friendly front desk staff were awesome! Breakfast was freshly made and great! I would highly recommend it!
Customer avatar
Posted by
onApril 14, 2025
Hi Laurie,
We are so glad to hear that you had a positive experience during your stay. Our team works hard to maintain a clean and welcoming environment, and we are pleased that you found our staff friendly. It warms our hearts to know that you enjoyed our freshly made breakfast. Your kind words and recommendation mean a lot to us. Thank you for your feedback!
-The Staff at Holiday Inn Express Chicago Schaumburg
0points
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