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Our clientele will experience true Southern Charm and Hospitality at its finest, here at the Holiday Inn® Rock Hill . We are located right off of I-77, and Dave Lyle Boulevard. We are a full-service hotel, and proudly entirely non smoking. Perfect for leisure as well as corporate travelers, we are conveniently located near Manchester Meadows, Winthrop University, and great local attractions. While staying with us, enjoy dining at our on-site restaurant Kems or discover the many other dining options within walking distance of the hotel. On your free time, take a stroll over to Rock Hill Galleria Mall located right behind the hotel, or take a trip back in time by exploring historic landmarks such as Historic Brattonsville, or the Museum of York County.
 
Overall
2 out of 5
2 out of 5
Too many problems for an updated hotel.
By xxxxxx from Livonia, MI
Our toilet seat came completely off and my husband hurt his ankle and leg. Several other features of the room did not work. This room was opened up 2 days prior on an updated floor. Much too soon, because the workmanship was not checked out to see if all the work had been completed and was safe. Manager was very nice but way too busy on his cell phone.
Customer avatar
Posted by
onApril 3, 2025
Hello Valued Guest,
Thank you for your stay at the Holiday Inn Rock Hill, South Carolina. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Make your stay a success at Holiday Inn NW Houston Beltway 8. Our hotel in Houston, Texas offers everything you need to travel brilliantly. Unwind in modern hotel rooms thoughtfully designed for business and leisure travelers alike. Savor meals and drinks at Toast to Toast, our onsite restaurant and bar featuring a “Grab N Go” concept that provides quick and delicious food. During your stay, enjoy easy access to George Bush Intercontinental Airport, Sam Houston Race Park, Downtown, The Galleria, Willowbrook, Humble, Spring, and The Woodlands. Our hotel is surrounded by numerous companies including National Oilwell Varco, Eaton, Halliburton, Amazon, General Electric, Home Depot, and Baker Hughes. Organize an inspiring business meeting or elegant social gathering in our versatile banquet hall complemented by cutting-edge technology. Unwind with a swim in our indoor pool or a workout in the fitness center before exploring. No matter what brings you to town, enjoy it at Holiday Inn NW Houston Beltway 8.
 
Overall
3 out of 5
3 out of 5
Rude Awakening
By ChiquiBoy from Houston, TX
I was sleeping in late when I got woken up with a total stranger who was able to open my hotel door. He immediately slammed the door shut as I was getting up. I don’t know about you but this is a total violation of customer privacy. I brought it up with the front desk manager to which she speculated if I requested maintenance of some sort. Makes you wonder.
Customer avatar
Posted by
onApril 3, 2025
Hello ChiquiBoy,
Thank you for your stay at the Holiday Inn Houston Northwest - Beltway 8, Texas. I appreciate your IHG One Rewards Silver Elite membership!
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments. We will work harder to make your next stay better.
I hope you choose us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Experience Livermore from our pet friendly hotel Discover one of the best hotels in the Tri Valley . Nestled in the heart of Livermore wine country , our hotel's facilities are perfect for a business meeting or weekend getaway . Situated along I-580 makes moving through the Valley convenient. Whether business or pleasure, our location in Livermore, CA is ideal. Corporate guests have easy access to destinations such as Lawrence Livermore National Lab, Sandia National Lab, Oracle Workday, and Kaiser Permanente . While our leisure guest finds there is more than just outstanding wine here in California wine country. Guests can see live performances at the Bankhead Theater or check out our downtown restaurants and wine bars. Golfing abounds in the Valley with award winning golf courses to enjoy. Be sure to visit the San Francisco Premium Outlet Stores , just 1mile from the hotel. If you need to host a meeting in the area, our 625-sq-ft meeting room has seating for up to 50ppl. Perhaps you are planning a wedding or another social event, contact us today to speak with a sales specialist. We even offer free HSIA and a 24-hour Business Center. Guests can relax in the outdoor pool or work up a sweat in the well-equipped Fitness Center. Every morning, a hot, complimentary full breakfast buffet awaits you. We've set the bar for great service and modern amenities and can't wait to greet you!
 
Overall
3 out of 5
3 out of 5
Clean room but poor soundproofing
By Midwest traveler
Room is clean and bed is comfortable. But the soundproofing is very poor, talking from next room is very loud. One night the meeting room is having a party . Its loud music went on till 1am in the morning even though the front desk says it will end at 11:30pm. We hardly slept that night
Customer avatar
Posted by
onApril 3, 2025
Hello Midwest traveler,
Thank you for your stay at the Holiday Inn Express & Suites Livermore, California. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to a more casual kind of stay, where you'll always feel at home at your best and really productive while on the road. Whichever suite you choose, it'll be spacious and complete with everything you need to live, work and relax while you're away from home. Our suites off fully equipped kitchens well-stocked with everything a hungry, home-chef needs to settle in and start cooking. One of the best features of our hotel is our laundry facility which is complimentary. That's right! . It's free . As career travelers, we understand that you can't pack everything, which is why we offer our Cupboard that is stocked with a variety of foods, drinks and living essentials. Our property has also teamed up with the most recognizable name in fitness; Gold's Gym. While staying at our property you have free access to their state of the art facility located only a couple of miles away. In Corpus Christi, there are miles of beaches, bountiful things to see and do, and the margaritas are always within reach. Forget 5 o'clock.... it's always beach time here. Located in the Gulf Coast, Corpus Christi offers popular tourist attractions, a variety of hotels, cultural venture, shopping, dining options and best of all South Texas Hospitality. Your stay with us will not disappoint and we look forward to having you and your family meets our wonderful staff!
 
Overall
3 out of 5
3 out of 5
Ok for a beach stay and if you work a construction job but I wouldn’t want to stay here on a business trip….
By Phrringa
So the bedding appeared new as it was very white, fresh and clean which is my #1…. There is a huge work area and a desk, which seems like it would be nice for a business trip…..
The room was clean overall , but made the mistake of stepping on the carpet with bare feet and it freaked me out because it felt kind of sticky so fortunately I brought travel slippers. My only other main issue was the towels. Our room had maybe like three or four washcloths and either we received no bath towels or their idea of a bath towel is like the size of a hand towel and when I went down to the desk to ask them about this, ( the lady working who also checked me in was really super sweet fyi ) told me that management was funny about the towels and she didn’t have access ( this was around 7pm) but they could give me pool towels so yay -I could now actually wrap a towel around my head but - they still of sucked….so just FYI I would probably bring my own towels because these just don’t cut it. I’m guessing at this price point they are used to patrons stealing the towels so they provide the cheapest ones they can find. Idk that whole towel thing would have really annoyed me if I was taking a shower to go into an office….just saying…oh! And the elevator decided to go out of order at checkout time.
Customer avatar
Posted by
onApril 3, 2025
Hello Phrringa,
Thank you for your stay at the Candlewood Suites Corpus Christi-Spid, Texas. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Nestled in the heart of the coastal village of Sorrento, on the Mornington Peninsula, you’ll find InterContinental Sorrento Mornington Peninsula. A tranquil retreat with sweeping coastline views, our hotel blends old world charm and modern sophistication. Indulge in soothing spa treatments, enjoy flavourful dishes at our five restaurants, or unwind in our heated pool. Step outside and meander through the Sorrento streets as you browse boutiques, sip regional wines, and feast on local flavours.
 
Overall
3 out of 5
3 out of 5
Overall
By BH77
Staff and bar excellent
Overall hotel of average quality and definitely would not recommend. The design of the hotel is extremely disjointed and difficult to find one's way around. The decoration is not good and of haphazard quality-for example all the artificial plants in the breakfast room. The food for breakfast is average and the service extremely slow even when there were few customers. The rooms are very badly designed with insufficient storage space-there seems to be an emphasis on "design" as opposed to practicality-when I arrived neither the safe or the telephone were working. Perhaps most importantly the security restrictions in the elevators were not working meaning everyone and their dog had access to the guest levels-not acceptable in a "high class" hotel-and this was not fixed despite a notification. I could go on, but you will understand my view. In summary an average hotel and grossly overpriced.
Customer avatar
Posted by
onApril 3, 2025
Hello BH77,
Thank you for your stay at the InterContinental Sorrento Mornington Peninsula, Australia. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
In the beautiful Brazos Valley, off State Highway 6, Holiday Inn Express & Suites Bryan—College Station is conveniently located near Texas A&M University, the George H.W. Bush Presidential Library and Museum, and Downtown Bryan. Veterans Park & Athletic Complex is across the street, making our hotel ideal for sports teams, students, parents, and Texas A&M football fans. Our hotel offers a range of amenities to enhance your stay, including a Fitness Center and an outdoor pool. Start your day with a complimentary breakfast, stay connected with free Wi-Fi, and take advantage of free parking. Whether you're here for business, sports, or leisure, you'll find comfort and convenience at every turn. Join us in the heart of Texas, where southern hospitality meets modern accommodations for an unforgettable stay!
 
Overall
1 out of 5
1 out of 5
Accused and charged for hotel damages
By Zach from San Antonio
As guest we notified the hotel of a broken bed that we found upon check in hotel said that they will note the issue.
After checking out the hotel the hotel issues us bill for a broken bed.
My wife called the hotel and and the front desk said that they have known this issue and we shouldn’t have been charged.

Furthermore we were charged for something that we didn’t d, hotel staff poorly still handled this situation and I still have not gotten my refund.
Customer avatar
Posted by
onApril 3, 2025
Hi Zach,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Bryan - College Station. We appreciate you for being one of our IHG One Rewards Platinum Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to address this appropriately. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Wake up refreshed and ready to explore the vibrant city of Austin, Texas at the Holiday Inn Austin-Town Lake. Set on scenic Lady Bird Lake, less than a mile from the Austin Convention Center and a quarter mile from the world-renowned Rainey Street Entertainment District, our hotel's premier location is ideal for both business and leisure guests. Here at the smoke-free Holiday Inn Austin-Town Lake, our top priority is to make your stay in Austin unforgettable. Guests rave about our stunning views of Lady Bird Lake, also known as Town Lake, and downtown Austin. Our hotel's business travelers love staying just minutes from corporate areas such as Oracle, Intel, the State Capitol and the Austin Convention Center. For those looking to blend business with pleasure, opt outdoors by fishing, hiking or biking along the lake, or visit Zilker Metropolitan Park, tour the State Capitol and browse the Lyndon Johnson Presidential Library. There's something for everyone here in Austin. We're proud to offer thoughtful amenities such as complimentary high-speed Wi-Fi access, complimentary garage parking, a Fitness Center, Business Center, and spacious meeting rooms for up to 200 guests. Take a dive into our outdoor rooftop pool and soak up our stunning lake views. The Boathouse Grill serves breakfast and dinner with a diverse menu that offers something for every palate. No matter the reason for your visit to Austin, make the most of your trip at the Holiday Inn.
 
Overall
1 out of 5
1 out of 5
Harassed by hotel staff in my own city
By Kendalin Jane from Austin, TX
This hotel clearly needs to be demolished. Out of all the old buildings around Rainey, I'm shocked that this dilapidated place hasn't been condemned. The lobby is clearly the only thing that's been renovated in the last 50 years. Paranormal investigators would love this place.. The staff seems to be completely miserable, and one of the women that works in the restaurant in the lobby verbally harassed me while I was in the breakfast buffet line, and tried to take the plate of food out of my hand. She then insisted I needed to move to a different table after a manager told her to leave me alone and let me eat my breakfast. I moved tables and she continued to harass me, I asked multiple times for a togo box so I could eat in peace in my room. Never got a togo box. This woman also threatened me before I left the lobby. I was so uncomfortable staying there.
Customer avatar
Posted by
onApril 3, 2025
Hi Kendalin Jane,
Thank you for staying and sharing your experience at our Holiday Inn Austin-Town Lake during your business trip. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn Express Hotel & Suites in Kingsville, TX. This choice Kingsville hotel near the famous King Ranch is located in beautiful South Texas, just a few miles from the lovely downtown historic district and Texas A&M University-Kingsville. Families will enjoy their stay at our hotel in Kingsville, Texas due to its central location near the John Conner Museum, Dick Kleberg Park and the largest private ranch in the US - the remarkable King Ranch. There are many shopping areas and dining options within 1 mile of our hotel, including the Wild Horse Mall and many downtown shops. Corpus Christi is perfect for a family day trip, with its beautiful beaches and barrier islands only a half-hour away. Our hotel provides ideal accommodations for business travelers with a 24-hour business center and easy access to area companies including the Naval Air Station, Exxon Mobil, Boeing Company, Kodiak Manufacturing, Celanese as well as the King Ranch. The Corpus Christi International Airport (CRP) is just a half-hour away. During your stay at our Kingsville hotel, enjoy premium services and amenities including an outdoor pool, a brand new fitness center and a free hot breakfast bar with our exclusive cinnamon rolls and other hot items. Book your hotel reservations today, and take advantage of our great hotel room deals and rates.
 
Overall
1 out of 5
1 out of 5
Intruder
By Texan
After getting to sleep we were awakened by someone trying to enter our room. He had a room key but was stopped by the safety bar. He said he was assigned this room and he did have a key. I reported the incident the next morning but the clerk said he knew nothing and was told nothing about it from the previous shift.
Customer avatar
Posted by
onApril 3, 2025
Hi Texan,
Thanks for staying at the Holiday Inn Express & Suites Kingsville as an IHG One Rewards Silver Elite member. We have valued your loyalty to our brands since 2022. Our goal is to consistently provide superior service and accommodations. I am sorry to learn about your experience during your stay. We know how important it is to be able to relax. I have shared your comments with the hotel management and sent you a private message with additional details.
Many thanks for your comments. We hope to see you again and provide you with a pleasant experience.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Extended-stay hotel in Midtown Atlanta Suites Hospitality and cleanliness are guaranteed at the Staybridge Suites Midtown Atlanta hotel. We are committed to cleanliness and open to answering any questions you have about our cleaning procedures. Our spacious suites include full kitchens, flexible workspace, and living area along with all the standard Staybridge Suites services. Perfect for social distancing. With a MARTA transit station steps from the hotel and close highway access, traveling to and from Atlanta’s Hartsfield-Jackson International Airport is quick and easy. Our proximity to local corporate offices such as Norfolk Southern, Honeywell, Southern Company, Coca-Cola Headquarters, and Google ensure your stay is productive. Leisure guests enjoy the benefit of staying in the center of world-famous attractions such as The Georgia Aquarium, Mercedes-Benz Stadium, World of Coca-Cola Museum, CNN Tour, State Farm Arena, The Fox Theatre, and much more. Our hotel is also near parks and many outdoor activities. Whatever brings you to Atlanta, we look forward to having you stay with us.
 
Overall
1 out of 5
1 out of 5
bad severs
By Hana08 from CA
During my stay, I saw the sheets was red stain on it. In the bathroom sink and bathtub was clog. 1st night when I request the hair dryer around 22:30pm, the front desk staff said no housekeep on duty and They put the note. But next day still nobody to sent it to me. I total request four times.
Customer avatar
Posted by
onApril 3, 2025
Hi Hana08,
Thank you for staying and sharing your experience at our Staybridge Suites Atlanta - Midtown during your son's graduation. We appreciate you for being one of our IHG One Rewards Platinum Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
An Extended Stay Hotel centrally located in Salt Lake City - Midvale Welcome to the Staybridge Suites Salt Lake City (SLC) – Midvale. Our IHG award winning all-suite hotel is located just off I-15 at 7200 S & 700 W in the heart of the Salt Lake Valley and 12 mi. south of downtown SLC. Our central location is ideal for travelers visiting the South Jordan, West Jordan, West Valley City & Sandy areas. Our property is pet friendly and all our rooms have kitchens. Enjoy our outdoor living area & year-round heated outdoor pool & spa. Enjoy our complimentary mid-week evening social and breathtaking mountain views. Topgolf, the premier golf entertainment complex is located just across the street from our hotel. Shop nearby Fashion Place Mall, Jordan Landing & Gardner Village. We also have over 20 restaurants located within walking distance of our hotel. For skiers, easy slope access via ski bus to Snowbird, Alta, Solitude & Brighton. Salt Lake offers state of the art Trax light-rail. The adjacent Trax station offers direct service to Downtown SLC, Salt Palace Convention Center & one stop transfer to the SLC Int’l Airport. Nearby are Headquarters for Overstock, CHG, Intermountain Medical Center, FLSmidth, IHC Distribution Center & Nelson Labs. Upscale features include full kitchens, 43 inch HD TVs and a choice of studio, 1- & 2-bedroom suites. 1200 ft. Meeting Space.
 
Overall
1 out of 5
1 out of 5
BEDBUGS!!!
By Unsatisfied guest from Honolulu, HI
Found bedbug in room during stay. Killed bug, took pictures & definitely confirmed was a bedbug. I contacted front desk to change rooms and was told no room available and had to stay in same room. They offered to change sheets and apply pesticides. I did not want pesticides so just had sheets changed. Had to stay 4 more days in same room. Needed to check mattresses sheets daily for bedbugs. Also had to take inconvenient measures with clothes & luggage so not to bring bedbugs back to my home. Made for a very unpleasant stay.
Customer avatar
Posted by
onApril 3, 2025
Hi Valued Guest,
Thank you for staying at the Staybridge Suites Midvale and leaving feedback. We appreciate you as an IHG One Rewards member and your loyalty to our brands since 2017.
We always try our best to meet our guests' accommodations and needs. We love taking care of all of our guests. I'm sorry for the conditions you encountered during your stay. I have alerted the hotel management about your comments and sent you a private message with additional details.
Again, thank you for the feedback. We'd love to welcome you back and deliver an experience you'll remember.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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