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    January 31, 2017
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Europe's Reviews
 
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Europe's Review Comments
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A contemporary hotel in Southend with excellent event facilities and a rooftop restaurant Holiday Inn® Southend hotel is close to Southend seafront and nearby business parks. Leave your car while you travel with a Park, Stay & Go package. Direct trains from Southend Airport station, a 4-minute walk away, can whisk you to London 's Liverpool Street station in under an hour. Southend's famous coastline , with its iconic pier , is a short drive away. Keep the kids busy at the Adventure Island amusement park, or check out the famous Southend Pier . Business guests can host events in our naturally lit, state-of-the-art meeting rooms or the impressive boardroom on the 5th floor, and we’re also a popular wedding venue. At this hotel you can enjoy: - Free WiFi - 24-hour room service - A pillow menu - Rooms with sofa beds for families - Kids stay and eat free Savour modern British dishes overlooking the runway and the surrounding countryside in our 1935 Rooftop Restaurant , awarded an AA rosette. Grab a coffee while you check your emails in the laid-back lounge, or work out in the mini gym . Our fully air-conditioned bedrooms include Superior rooms with super-king beds, as well as Standard, Executive and Family options. All of them are soundproofed for a peaceful night's sleep.
 
Overall
5 out of 5
5 out of 5
great stay and great location
By Darren Jone from Southend
Brilliant stay , brilliant people and brilliant product
Customer avatar
Posted by
onFebruary 5, 2017
Dear Darren,
Thank you for choosing the Holiday Inn Southend and taking the time and trouble to write your review. I was delighted to read your lovely comments and awarding us highly.
All the fantastic words in your reviews makes us do what we do best.
Regards, Rohit
0points
0of 0voted this comment as helpful.
 
A smart west London hotel with free, high-speed Wi-Fi, and an inclusive buffet breakfast Holiday Inn Express® London - Earl's Court hotel is a 15-minute stroll from Olympia London exhibition centre and a five-minute walk from West Kensington and West Brompton Tube stations , where trains whisk you into central London in about 20 minutes. The shops, markets and pubs of bustling North End Road are on the hotel's doorstep. Heathrow Airport (LHR) is a 25-minute drive from the hotel. Are you a football fan? The hotel is a 15-minute walk from Stamford Bridge stadium . Explore London's calmer, leafier side with a walk around Hyde Park and Kensington Palace , just 10 minutes away by car. The Natural History Museum and Victoria and Albert Museum are a quick Tube ride away. Grab a bargain at Westfield London shopping center , just 20 minutes away on the Overground train. With on-site parking and its location outside the Congestion Charge Zone the hotel makes an excellent meeting venue . The naturally lit Chelsea Room has space for 25 people. Free tea and coffee keep your team alert and on track. Enjoy free Wi-Fi throughout the hotel. Start your day with the inclusive Express Start Breakfast of sausages, scrambled eggs and baked beans. In the lobby lounge bar , you can enjoy a snack or unwind with friends over a chilled glass of wine or a pint.
 
Overall
4 out of 5
4 out of 5
Good Hotel
By DTC7
Good hotel, free wifi, fair breakfast selection, not far from the tube.
Customer avatar
Posted by
onFebruary 5, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Gianfranco Butera, Guest Service Manager
0points
0of 0voted this comment as helpful.
 
A smart west London hotel with free, high-speed Wi-Fi, and an inclusive buffet breakfast Holiday Inn Express® London - Earl's Court hotel is a 15-minute stroll from Olympia London exhibition centre and a five-minute walk from West Kensington and West Brompton Tube stations , where trains whisk you into central London in about 20 minutes. The shops, markets and pubs of bustling North End Road are on the hotel's doorstep. Heathrow Airport (LHR) is a 25-minute drive from the hotel. Are you a football fan? The hotel is a 15-minute walk from Stamford Bridge stadium . Explore London's calmer, leafier side with a walk around Hyde Park and Kensington Palace , just 10 minutes away by car. The Natural History Museum and Victoria and Albert Museum are a quick Tube ride away. Grab a bargain at Westfield London shopping center , just 20 minutes away on the Overground train. With on-site parking and its location outside the Congestion Charge Zone the hotel makes an excellent meeting venue . The naturally lit Chelsea Room has space for 25 people. Free tea and coffee keep your team alert and on track. Enjoy free Wi-Fi throughout the hotel. Start your day with the inclusive Express Start Breakfast of sausages, scrambled eggs and baked beans. In the lobby lounge bar , you can enjoy a snack or unwind with friends over a chilled glass of wine or a pint.
 
Overall
4 out of 5
4 out of 5
Stay at Earl Court
By Controller2108 from UK
Staff very good. Very good experience and slept well. While some frills /items are missing from the room the value was good.
Customer avatar
Posted by
onFebruary 5, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Gianfranco Butera, Guest Service Manager
0points
0of 0voted this comment as helpful.
 
A smart west London hotel with free, high-speed Wi-Fi, and an inclusive buffet breakfast Holiday Inn Express® London - Earl's Court hotel is a 15-minute stroll from Olympia London exhibition centre and a five-minute walk from West Kensington and West Brompton Tube stations , where trains whisk you into central London in about 20 minutes. The shops, markets and pubs of bustling North End Road are on the hotel's doorstep. Heathrow Airport (LHR) is a 25-minute drive from the hotel. Are you a football fan? The hotel is a 15-minute walk from Stamford Bridge stadium . Explore London's calmer, leafier side with a walk around Hyde Park and Kensington Palace , just 10 minutes away by car. The Natural History Museum and Victoria and Albert Museum are a quick Tube ride away. Grab a bargain at Westfield London shopping center , just 20 minutes away on the Overground train. With on-site parking and its location outside the Congestion Charge Zone the hotel makes an excellent meeting venue . The naturally lit Chelsea Room has space for 25 people. Free tea and coffee keep your team alert and on track. Enjoy free Wi-Fi throughout the hotel. Start your day with the inclusive Express Start Breakfast of sausages, scrambled eggs and baked beans. In the lobby lounge bar , you can enjoy a snack or unwind with friends over a chilled glass of wine or a pint.
 
Overall
5 out of 5
5 out of 5
Great value and fantastic rooms
By Ollie from Stockholm
Had a great stay! Great staff and amazing rooms. Breakfast was a little slim ( cheese and hamnar would be an improvement)
Customer avatar
Posted by
onFebruary 5, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Gianfranco Butera, Guest Service Manager
0points
0of 0voted this comment as helpful.
 
A modern Portsmouth hotel with a restaurant, close to city-centre shops, historic landmarks and a bustling port. Holiday Inn® Portsmouth  hotel is a five-minute drive from Portsmouth & Southsea Station  for trains to London Waterloo and less than a half-hour drive from Southampton Airport (SOU). The M275 motorway , which connects to Southampton, is about five miles from the hotel, where there's on-site parking . You can explore the monumental  HMS Warrior , Britain's first iron-hulled, armoured warship, with its soaring trio of sail masts, just one mile from the hotel. Indulge in some shopping at high-end retail outlets , then catch a movie and sip a coffee at Gunwharf Quays , less than a mile away. Kids delight at the sea urchins and stingrays at the Blue Reef Aquarium , a 14-minute stroll from the hotel. The hotel's 10  meeting and event rooms have space for up to a total of 200 attendees, and they offer  free Wi-Fi , plus printing and copying services. Begin your day with breakfast at the on-site restaurant , or enjoy traditional British comfort food for dinner before relaxing with a nightcap in the bar . Have an invigorating workout in the hotel's  Fitness Centre , which includes an indoor  swimming pool . Kids stay and eat free .
 
Overall
1 out of 5
1 out of 5
Late check out but given parking fine
By Mr Phillips
Was given late check out then issued a parking fine of £100.
Customer avatar
Posted by
onFebruary 5, 2017
Dear Mr Phillips,
Thank you for taking the time to review the Holiday Inn Portsmouth.
Please accept my apologies for the parking you have received from Parking Eye. In order to appeal your fine you need to visit the website https://www.parkingeye.co.uk/contact-us/make-an-appeal/
If you require a copy receipt for your stay to send them please email hr@hiportsmouthhotel.co.uk for further assistance.
Again, please accept my apologies and I look forward to hearing from you.
Kind Regards
Rachel Attfield
Guest Relations
0points
0of 0voted this comment as helpful.
 
A modern Portsmouth hotel with a restaurant, close to city-centre shops, historic landmarks and a bustling port. Holiday Inn® Portsmouth  hotel is a five-minute drive from Portsmouth & Southsea Station  for trains to London Waterloo and less than a half-hour drive from Southampton Airport (SOU). The M275 motorway , which connects to Southampton, is about five miles from the hotel, where there's on-site parking . You can explore the monumental  HMS Warrior , Britain's first iron-hulled, armoured warship, with its soaring trio of sail masts, just one mile from the hotel. Indulge in some shopping at high-end retail outlets , then catch a movie and sip a coffee at Gunwharf Quays , less than a mile away. Kids delight at the sea urchins and stingrays at the Blue Reef Aquarium , a 14-minute stroll from the hotel. The hotel's 10  meeting and event rooms have space for up to a total of 200 attendees, and they offer  free Wi-Fi , plus printing and copying services. Begin your day with breakfast at the on-site restaurant , or enjoy traditional British comfort food for dinner before relaxing with a nightcap in the bar . Have an invigorating workout in the hotel's  Fitness Centre , which includes an indoor  swimming pool . Kids stay and eat free .
 
Overall
4 out of 5
4 out of 5
Under renovation
By Mr. D from South Wales
The HI Portsmouth is currently undergoing renovation.
There was a fair amount of hammering and drilling going on in to the evening, and although this can't be helped It would have been nice if I had been informed of this at the time of booking.
My room was nice and large and the bathroom new and bright.
The mattress was new and one if the comfiest hitel beds I have slept on.
Customer avatar
Posted by
onFebruary 5, 2017
Dear Mr D,
Thank you for your feedback on your recent stay here with us at the Holiday Inn Portsmouth.
Thank you for your positive feedback regarding our newly refurbished bedrooms. Please accept my apologies for the drilling that you heard during your stay I will pass your comments on to the General Manager as all renovation works should be finished by 6pm.
Once again, thank you for your feedback and we hope to welcome you back in the future.
Kind Regards,
Rachel Attfield
Guest Relations
0points
0of 0voted this comment as helpful.
 
A modern Portsmouth hotel with a restaurant, close to city-centre shops, historic landmarks and a bustling port. Holiday Inn® Portsmouth  hotel is a five-minute drive from Portsmouth & Southsea Station  for trains to London Waterloo and less than a half-hour drive from Southampton Airport (SOU). The M275 motorway , which connects to Southampton, is about five miles from the hotel, where there's on-site parking . You can explore the monumental  HMS Warrior , Britain's first iron-hulled, armoured warship, with its soaring trio of sail masts, just one mile from the hotel. Indulge in some shopping at high-end retail outlets , then catch a movie and sip a coffee at Gunwharf Quays , less than a mile away. Kids delight at the sea urchins and stingrays at the Blue Reef Aquarium , a 14-minute stroll from the hotel. The hotel's 10  meeting and event rooms have space for up to a total of 200 attendees, and they offer  free Wi-Fi , plus printing and copying services. Begin your day with breakfast at the on-site restaurant , or enjoy traditional British comfort food for dinner before relaxing with a nightcap in the bar . Have an invigorating workout in the hotel's  Fitness Centre , which includes an indoor  swimming pool . Kids stay and eat free .
 
Overall
5 out of 5
5 out of 5
parking
By streeter from gloucester
everything good but tidyness of car park should be improved
Customer avatar
Posted by
onFebruary 5, 2017
Dear Streeter,
Thank you for taking the time to review your stay with Holiday Inn Portsmouth.
Thank you for all your positive feedback it is lovely to hear that you enjoyed your stay with us. I will pass on your comments to the General Manager regarding the untidy carpark.
Thank you again and we look forward to welcoming you back in the future.
Kind regards
Rachel Attfield
Guest Relations
0points
0of 0voted this comment as helpful.
 
A modern Portsmouth hotel with a restaurant, close to city-centre shops, historic landmarks and a bustling port. Holiday Inn® Portsmouth  hotel is a five-minute drive from Portsmouth & Southsea Station  for trains to London Waterloo and less than a half-hour drive from Southampton Airport (SOU). The M275 motorway , which connects to Southampton, is about five miles from the hotel, where there's on-site parking . You can explore the monumental  HMS Warrior , Britain's first iron-hulled, armoured warship, with its soaring trio of sail masts, just one mile from the hotel. Indulge in some shopping at high-end retail outlets , then catch a movie and sip a coffee at Gunwharf Quays , less than a mile away. Kids delight at the sea urchins and stingrays at the Blue Reef Aquarium , a 14-minute stroll from the hotel. The hotel's 10  meeting and event rooms have space for up to a total of 200 attendees, and they offer  free Wi-Fi , plus printing and copying services. Begin your day with breakfast at the on-site restaurant , or enjoy traditional British comfort food for dinner before relaxing with a nightcap in the bar . Have an invigorating workout in the hotel's  Fitness Centre , which includes an indoor  swimming pool . Kids stay and eat free .
 
Overall
5 out of 5
5 out of 5
Lovely staff, friendly service
By Kaboodledo from Manchester
There on business, so I don't want any frills. All I want is a good work space, a comfortable bed and a decent shower. This place ticked all those boxes. Only issue was the cleaner leaving my window wide open all day. I'd left valuables in the room and I could there might have been potential for someone to access the room through the window. It had also been raining all day and I was lucky that it had not been too hard.
Customer avatar
Posted by
onFebruary 5, 2017
Dear Kaboodledo,
Thank you for your feedback on your recent stay here with us at the Holiday Inn Portsmouth.
Thank you for your positive feedback regarding the hotel bedrooms being comfortable and clean. I will pass on your comments to the Housekeeping Manager regarding your window being left open, as you say if it had been heavy rain it could have caused a bit of a problem so thank you for bringing this to our attention.
Once again, thank you for your feedback and we hope to welcome you back in the future.
Kind Regards,
Rachel Attfield
Guest Relations
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Express Heidelberg - City Centre
Holiday Inn Express Heidelberg - City Centre
Central Heidelberg accommodation with comfortable rooms, inclusive breakfast and easy city centre access Holiday Inn Express Heidelberg - City Centre hotel is close to the shops and caf s of the Altstadt and the train station. Frankfurt Airport (FRA) is roughly an hour away by rail or car, and we offer underground parking at a daily rate. Stadtb cherei tram and bus stop is just outside the hotel, offering quick links across the city. It s a 15-minute bus ride to the Marktplatz , anchored by the Gothic Church of the Holy Spirit . The 18th-century Old University is nearby, and the Old Bridge offers views of the Neckar River . The half-ruined Heidelberg Castle perches on a hillside. High street stores and speciality shops line pedestrianised Hauptstrasse , an easy stroll from the hotel, and bars are concentrated on Untere Strasse . Our meeting room can seat up to 10 people, and the Kongresshaus Stadthalle conference centre is a five-minute drive away. At this hotel you can enjoy: - Inclusive Wi-Fi - Complimentary toiletries - Express Start Breakfast included in the rate Many rooms face our silent inner court providing for a restful night, and all have power showers. Fuel up at our continental breakfast buffet before a busy day. Later, relax with a beer or glass of wine in a club chair in the Lobby Lounge .
 
Overall
4 out of 5
4 out of 5
Great for business and pleasure
By MattB from Derbyshire
Great place to stay. Close to the centre and the staff were very helpful. Rooms very clean and maintained to a high standard.
Customer avatar
Posted by
onFebruary 5, 2017
Dear MattB, thank you for your excellent review. We’re looking forward to welcoming you back soon. Best regards, Holiday Inn Express Heidelberg City Centre
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0of 0voted this comment as helpful.
 
A modern waterside hotel close to Cardiff Bay and the city centre, with free Wi-Fi, on-site parking and included Express Start Breakfast With its handy location between Cardiff Bay and the city centre, and overlooking Bute East Dock,  Holiday Inn Express® Cardiff Bay hotel makes a convenient base. It's a mile from Cardiff Central railway station and 10 minutes on foot from Cardiff Bay station . It's a five-minute walk to the nearest bus stop, where you can catch the Cardiff Baycar bus into the city. Cardiff International Airport (CWL) is half an hour's drive away. A 10-minute walk from the hotel, the rejuvenated Cardiff Bay area is home to restaurants and bars and the Wales Millennium Centre . Walk 15 minutes north from the hotel, and you'll reach central Cardiff, where the sights include the Principality Stadium , formerly known as Millennium Stadium, and Cardiff Castle . The hotel's central location also suits business travellers. on-site parking and free Wi-Fi . Each morning you can enjoy our hot item buffet, as well as continental choices, at the inclusive breakfast buffet . At the end of a busy day, unwind with a cold beer or a glass of wine in the hotel bar .
 
Overall
5 out of 5
5 out of 5
cardiff bay
By stevie from manchester
didnt like having to pay for parking on hotel grounds
room very comfortable with very comfy pillows
free breakfast a bonus
Customer avatar
Posted by
onFebruary 6, 2017
Dear stevie - Many thanks for taking the time to review your recent stay with us. We do mention on our site that there is a charge for parking, so as to avoid any surprises when you arrive at the hotel. These charges go towards providing additional security for CCTV and the barrier system which helps give our guests peace of mind that their vehicle is secure while they stay with us. I'm really pleased to hear that you enjoyed our breakfast - and you may be interested to hear that just last week we launched our brand new Express Start Breakfast which we look forward to sharing with you on your next visit to us. Kind Regards - Karen Matthews, General Manager
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