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- Review comment count315504
- Helpfulness votes3,155
- First review comment31 January 2017
- Last review comment13 May 2025
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AMEA's Reviews
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AMEA's Review Comments
Welcome to the Holiday Inn Express Kuala Lumpur City Centre! An IHG hotel in the Kuala Lumpur’s Golden Triangle . A business district, lifestyle, dining and entertainment hub. Located in Jalan Raja Chulan , 3-minute walk from Raja Chulan Monorail Station and a 7-minute from Bukit Bintang MRT Station . Accessibility to all attractions including Petronas Twin Towers, KL Tower, Sky Deck, Kuala Lumpur Convention Centre (KLCC), Petrosains, Aquaria KLCC, Petaling Street, Central Market, and Perdana Botanical Gardens . Explore Bukit Bintang shopping paradise such as Pavilion KL, Suria KLCC, Berjaya Times Square, Avenue K, Lot 10, Fahrenheit 88, and Sungei Wang Plaza . Enjoy the nightlife at Suzie Wong, Beer Bank or Changkat Bukit Bintang and try a local food at Jalan Alor . Wake up with our Power Shower after a good sleep with high-quality bedding and choice of soft or firm pillows , with option of rooms with sofa-bed or sofa-mattress that comfortably accommodate up to three guests. Free Express Start Breakfast or a Grab & Go, free Wi-Fi, 24-hour fitness centre, 24-hour self-service laundry, vending machine, a self-service business centre, 12 function rooms with tailor-made setups and the Great Bar . We provide the best city location with the best value , perfect choice for both business-savvy and leisure travellers .
Overall
3 out of 5
住宿体验非常差
By tzlinkai
from 上海
房间大小适中，床单有污垢，非常脏。体验感很差，反馈后并且无服务员过来更换。吹风机故障，无法使用。希望好好处理下这个问题，改善体验，不然没人愿意来住这样的房间
Posted byAMEA
on9 February 2017
Dear tzlinkai,
Greetings from Holiday Inn Express Kuala Lumpur City Centre.
We read with much concern about the unpleasant experience that you have encountered during your previous stay with us. We are truly sorry for the dissatisfaction you had with our level of service. We regret that your experience with us was not ideal and sorry for the lapse in service during your stay.
It is our fullest intention to provide the best experience, as such, we are constantly looking into areas of improvements in the best of our efforts assuring you of our best attention and service at all times. We have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. Once again, thank you for your feedback.
Best Regards,
Yvette Wee
Express Assistant Manager
Yvette Wee
Express Assistant Manager
0points
0of 0voted this comment as helpful.
Celebrate sunshine and seclusion at one of Vietnam’s most spectacular beach resorts. Retreat into a world of unspoiled nature, set on our private bay, with creative architecture that marries local heritage with world-class design. Experience culinary artistry at MICHELIN-starred restaurant La Maison 1888, or Vietnam's newest icon of modern Japanese - Tingara, soothe your body and soul at Mi Sol Spa, and indulge in every moment as our team crafts the perfect experience.
Overall5 out of 5
服务一流
By Anonymous
from Beijing
我们这次旅游度假的highlight 就是住这家酒店。开始去的路程上的激动到酒店后对自己选择的感慨，每一个细节都是非常好的体验对我及家人对本次越南旅游增添了最美好的回忆，最好的服务就是感觉没有服务人员的感觉，从入住到离开特别顺畅。天气也好心情也好。在此感谢酒店的每一位。谢谢你们。
Posted byAMEA
on9 February 2017
Dear,
First of all, thank you for your loyalty for being member with us. It 's a true pleasure to welcome you here at our Resort and we glad that you had enjoyed it. I and my team are delighted to see your compliment, and we will ensure to keep improving in our service. Thank you very much for sharing your memorable experience with us, and we hope others will also find your review inspiring. we look forward to welcome you back in a near future. All the best from Monkey Bay.
Mai Anh Du (Ms)
Director of PR & Communications
First of all, thank you for your loyalty for being member with us. It 's a true pleasure to welcome you here at our Resort and we glad that you had enjoyed it. I and my team are delighted to see your compliment, and we will ensure to keep improving in our service. Thank you very much for sharing your memorable experience with us, and we hope others will also find your review inspiring. we look forward to welcome you back in a near future. All the best from Monkey Bay.
Mai Anh Du (Ms)
Director of PR & Communications
0points
0of 0voted this comment as helpful.
A Premier Business Hotel in Gurugram Stay effortlessly connected at Crowne Plaza Today Gurugram, strategically located in the heart of Gurgaon’s corporate hub, just 30 minutes southwest of New Delhi. Conveniently situated 15 km from Indira Gandhi International Airport (DEL), 1.8 km from IFFCO Chowk, and 2.2 km from MG Road, the hotel is perfect for both business and leisure travelers. The hotel is surrounded by prominent business districts and multinational companies, including DLF Cyber City, Golf Course Road, and corporate hubs like Sector 44 and Sector 32. Spread across 2.92 acres, featuring 236 well-appointed guest rooms with complimentary WiFi and a spacious 22,000 sq. ft. of banqueting facilities. Host seamless events or meetings in one of 14 versatile indoor venues or two outdoor spaces, including our grand ballroom, ideal for weddings and receptions. Our dedicated Crowne Meetings Director ensures precision and perfection for every event. When it’s time to unwind, explore local attractions such as the interactive Sultanpur National Park, and Damdama Lake, which appeal to tourists looking to explore culture, nature, and leisure activities or rejuvenate at BodyZone, the hotel’s wellness sanctuary offering a spa, Fitness Center, salon, and outdoor pool. Savor global cuisines at Café G, indulge in sweet treats at Artisan's, experience Kaansa, our specialty restaurant or enjoy a vibrant evening at Connexions Lounge.
Overall5 out of 5
Another welcoming stay
By The Admiral
from UK
As always an excellent stay in the Crowne Plaza. Staff attentive as usual and service great with a very warm welcome. As special mention goes to the staff in the restaurant, I can't remember all the names just one Devendra Singh, but compliments go to all
Posted byAMEA
on9 February 2017
Dear Guest,
Thank you so much for sharing your experience with us and we value your feedback. We are pleased to hear that you enjoyed your stay with us and found our facilities and staff hospitable.
It's something our staff takes great pride in and we at Crowne Plaza thus, strive for excellence. We value your feedback and hope to have you as our guest again.
Sincerely,
Nalin Mandiratta
General Manager
Crowne Plaza Gurgaon
General Manager
Crowne Plaza Gurgaon
0points
0of 0voted this comment as helpful.
Celebrate sunshine and seclusion at one of Vietnam’s most spectacular beach resorts. Retreat into a world of unspoiled nature, set on our private bay, with creative architecture that marries local heritage with world-class design. Experience culinary artistry at MICHELIN-starred restaurant La Maison 1888, or Vietnam's newest icon of modern Japanese - Tingara, soothe your body and soul at Mi Sol Spa, and indulge in every moment as our team crafts the perfect experience.
Overall5 out of 5
One of the best resort we ever been to!
By Squirrel
from Boston, MA
Total spoiled the moment you enter the resort. The architecture is beautiful, did a great job blending the East
Posted byAMEA
on9 February 2017
Dear Squirrel,
We would like to thank you for your loyalty for being member with us. Also, thank you for writing suck a lovely review. I can see that you had enjoyed much during your stay, highlighted the design and the view overlook from Monkey Bay. Hopefully, we would love to welcome you back in the near future. All the best from Danang.
Mai Anh Du (Ms)
Director of PR & Communications
We would like to thank you for your loyalty for being member with us. Also, thank you for writing suck a lovely review. I can see that you had enjoyed much during your stay, highlighted the design and the view overlook from Monkey Bay. Hopefully, we would love to welcome you back in the near future. All the best from Danang.
Mai Anh Du (Ms)
Director of PR & Communications
0points
0of 0voted this comment as helpful.
Celebrate sunshine and seclusion at one of Vietnam’s most spectacular beach resorts. Retreat into a world of unspoiled nature, set on our private bay, with creative architecture that marries local heritage with world-class design. Experience culinary artistry at MICHELIN-starred restaurant La Maison 1888, or Vietnam's newest icon of modern Japanese - Tingara, soothe your body and soul at Mi Sol Spa, and indulge in every moment as our team crafts the perfect experience.
Overall5 out of 5
Great service
By CBCB
from Texas
Excellent attentive service with knowledgeable staff.
Posted byAMEA
on9 February 2017
Dear CBCB,
Thank you very much for sharing your experience with us. I and my team are delighted to read your compliment, it 's rewarding to all service teams in our resort. We will ensure to maintain and never stop improving in the service. On behalf of the team, I am very much looking forward to welcome you back soon. All the best from Monkey Bay.
Mai Anh Du (Ms)
Director of PR & Communications
Thank you very much for sharing your experience with us. I and my team are delighted to read your compliment, it 's rewarding to all service teams in our resort. We will ensure to maintain and never stop improving in the service. On behalf of the team, I am very much looking forward to welcome you back soon. All the best from Monkey Bay.
Mai Anh Du (Ms)
Director of PR & Communications
0points
0of 0voted this comment as helpful.
Choose ANA Crowne Plaza Osaka as your business base, or enjoy a vacation filled with sightseeing, dining and nightlife - all while staying in one of our guest rooms that feature an abundance of amenities ranging.
Whether traveling solo or with family, our accommodation in Osaka offers a variety of room styles. Crowne Plaza Club guests enjoy access to the Club Lounge with spectacular views from the 24th floor over Dojima River and great benefits like complimentary tea time and evening cocktails with canapes.
We're located a short distance from Umeda & JR Osaka Rail Station and an hour drive from the Kansai International Airport . Find your Osaka lodging within minutes of Japan's world-famous Kita-Shinchi entertainment district, your options are endless when it comes to dining, shopping and traveling around the area.
Our indoor pool is refreshing and beautiful, and our on-site fitness center is open 24 hours to ensure you can work out, regardless of your schedule. Our concierge is happy to recommend activities to suit your needs and preferences.
Overall5 out of 5
服务满意
By pipi
让我满意的是服务的意识和态度~有点超乎我的预期~觉得这次入住很超值~以后也会优先考虑IHG旗下的酒店
Posted byAMEA
on9 February 2017
尊敬的pipi
感谢您入住ANA Crowne Plaza Osaka酒店。很高兴酒店的服务和设施得到了您的认可。我们会将您对酒店服务及员工的肯定评价传达给相关部门，相信可以激励大家在今后的工作中做的更好。真诚期待您再次光临。
客户体验经理
感谢您入住ANA Crowne Plaza Osaka酒店。很高兴酒店的服务和设施得到了您的认可。我们会将您对酒店服务及员工的肯定评价传达给相关部门，相信可以激励大家在今后的工作中做的更好。真诚期待您再次光临。
客户体验经理
0points
0of 0voted this comment as helpful.
A Premier Business Hotel in Gurugram Stay effortlessly connected at Crowne Plaza Today Gurugram, strategically located in the heart of Gurgaon’s corporate hub, just 30 minutes southwest of New Delhi. Conveniently situated 15 km from Indira Gandhi International Airport (DEL), 1.8 km from IFFCO Chowk, and 2.2 km from MG Road, the hotel is perfect for both business and leisure travelers. The hotel is surrounded by prominent business districts and multinational companies, including DLF Cyber City, Golf Course Road, and corporate hubs like Sector 44 and Sector 32. Spread across 2.92 acres, featuring 236 well-appointed guest rooms with complimentary WiFi and a spacious 22,000 sq. ft. of banqueting facilities. Host seamless events or meetings in one of 14 versatile indoor venues or two outdoor spaces, including our grand ballroom, ideal for weddings and receptions. Our dedicated Crowne Meetings Director ensures precision and perfection for every event. When it’s time to unwind, explore local attractions such as the interactive Sultanpur National Park, and Damdama Lake, which appeal to tourists looking to explore culture, nature, and leisure activities or rejuvenate at BodyZone, the hotel’s wellness sanctuary offering a spa, Fitness Center, salon, and outdoor pool. Savor global cuisines at Café G, indulge in sweet treats at Artisan's, experience Kaansa, our specialty restaurant or enjoy a vibrant evening at Connexions Lounge.
Overall5 out of 5
Very Good Hotel near Airport
By andi7828
from Stuttgart, Germany
One of the best Crowne Plaza Hotel in India; friendly staff, clean rooms , very good Club Lounge, good Fitness Center; overall nothing to complain;about 25 min drive from terminal 3 ;best breakfast buffet ;fast check in and out,
Posted byAMEA
on9 February 2017
Dear Guest,
Thank you so much for your review of our hotel. We appreciate your loyalty as Platinum Elite IHG® Rewards Club member. We are glad to know that you enjoyed our clean rooms, club lounge, breakfast buffet, fitness center, friendly staff and convenient location. We hope you will visit us again.
Sincerely,
Nalin Mandiratta
General Manager
Crowne Plaza Gurgaon
General Manager
Crowne Plaza Gurgaon
0points
0of 0voted this comment as helpful.
Celebrate sunshine and seclusion at one of Vietnam’s most spectacular beach resorts. Retreat into a world of unspoiled nature, set on our private bay, with creative architecture that marries local heritage with world-class design. Experience culinary artistry at MICHELIN-starred restaurant La Maison 1888, or Vietnam's newest icon of modern Japanese - Tingara, soothe your body and soul at Mi Sol Spa, and indulge in every moment as our team crafts the perfect experience.
Overall5 out of 5
great service and beautiful location
By song
The service was great, staffs were all extremely friendly and informative.
The place was more beautiful than I had imagined. My room was ocean view,
The place was more beautiful than I had imagined. My room was ocean view,
Posted byAMEA
on9 February 2017
Dear Song,
First of all, thank you for your loyalty for being member with us. Also, thank you very much for sharing your experience, it's such a beautiful review, showcasing the service and the view overlooking the Monkey Bay. We glad that you had enjoyed your stay and satisfied with our service. It 's extremely high reward for our team when reading your compliment, and we promise to keep improving even more on it. Once again, thank you for choosing our resort and we are very much look forward to welcome you back soon. All the best from Danang.
Mai Anh Du (Ms)
Director of PR & Communications
First of all, thank you for your loyalty for being member with us. Also, thank you very much for sharing your experience, it's such a beautiful review, showcasing the service and the view overlooking the Monkey Bay. We glad that you had enjoyed your stay and satisfied with our service. It 's extremely high reward for our team when reading your compliment, and we promise to keep improving even more on it. Once again, thank you for choosing our resort and we are very much look forward to welcome you back soon. All the best from Danang.
Mai Anh Du (Ms)
Director of PR & Communications
0points
0of 0voted this comment as helpful.
Holiday Inn Phuket Mai Khao Beach Resort
الجنة المكتشفة! يقع المنتجع على شاطئ ماي خاو البكر وهو متصل بالشاطئ مباشرةً، مما يجعله وجهة مثالية لاكتشاف جمال تايلاند الحقيقي مع الاستمتاع بالخدمة الحاصلة على الجوائز. يقع المنتجع على الساحل الغربي لفوكيت حيث يوجد شاطئ المتنزه الوطني ذو الرمال البيضاء النقية على امتداد عشرة كيلومترات ولا يوجد أي زحام أو بائعين، مما يجعلك تتمتع بحرية بالشاطئ في خصوصية وبمناظر الغروب التي لا تُنسى! نستطيع من خلال كرم الضيافة التايلاندي المميز أن نلبي احتياجات المسافرين بجميع أنواعهم، من الزوجين اللذين يرغبان في قضاء إجازة رومانسية هادئة إلى العائلات التي تسعى إلى الحصول على إجازة مثالية أو حتى اجتماعات الشركات الرائعة. هذا المنتجع المناسب للعائلات يفخر بما به من حدائق طبيعية جميلة، بالإضافة إلى حمام السباحة الهائل وحمام السباحة الخاص بالأطفال والبار المتوفر على حمام السباحة. يقدر نزلاؤنا نادي الأطفال كأروع نادي سبق لهم أن شاهدوه، بما يوفره من مركز داخلي واسع به حفرة كرة وأرجوحات، بالإضافة إلى الملعب الخارجي الأمن والذي تغمره روح المودة. وتتوفر برامج نشاط مدهشة للأطفال سوف تجعل أطفالكم في حالة استمتاع طوال اليوم المتدهش سيجعل أطفالك في حالة متعة على مدار اليوم، ليمنحك وقتًا لتدليل نفسك من خلال برامج أنشطة الكبار الكثيرة مثل دروس اليوجا والطهي، بالإضافة إلى الحصول على المعالجات في سبا تي تري الشهير بما يحويه من فيلات معالجة خاصة جميلة. واي فاي مجاني، برنامج الإقامة والطعام بالمجان للأطفال، مركز لياقة بدنية يفتح على مدار اليوم، مناطق للمراهقين والنشاط توفر أجهزة بلاي ستيشن، طاولة على حمام السباحة، تنس طاولة، لعبة السهم، كرة الريشة، مركز منتجعي يحتوي على كتب وأسطوانات DVD وألعاب الطاولة وترامبولي
Overall5 out of 5
沙滩质量很好
By sunqx1
from Jilin
位于普吉岛北部的迈考海滩上，人少清静。海水清澈，上午浪小，可以在海中畅游，下午浪大。订的泳池房，房间可以直通泳池。公共游泳池也不错。餐厅菜式分量大，味道可以。房间无功无过，部分设施老化。
Posted byAMEA
on9 February 2017
非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲，因此，您的反馈对我们而言很重要。我们期待着您的再次光临。
Thomas Tait
General Manager
Holiday Inn Resort Phuket Mai Khao Beach
General Manager
Holiday Inn Resort Phuket Mai Khao Beach
0points
0of 0voted this comment as helpful.
InterContinental Hua Hin Resort blends Eastern and Western design heritages set alongside sparkling gulf waters for a truly alluring destination. Two accommodation wings feature spacious rooms and suites as well as a swimming pool at each wing. Resort-wide facilities and amenities include a spa, a fitness centre, versatile event spaces and wide-ranging food and drink venues. Club InterContinental accommodation level, meanwhile, provides guests with more benefits and highly personalised service.
Overall5 out of 5
Fall in love
By alittlesomething
from Bangkok
Everything here is perfect and memorable. must try by yourself !!
Posted byAMEA
on9 February 2017
Dear alittlesomething,
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Achara Nilnonnet
Quality Manager
Quality Manager
0points
0of 0voted this comment as helpful.