i used my loyalty points to stay in this hotel so that i wont be late for the cruise on the next day. And only to find out it is a nightmare. you do not want to stay here on any weekends at the rooms facing Alafaya Trail, it's impossible to go to sleep simply because of the loud noises outside. the hotel mgmt staff (if there really are any), are very unfriendly and impatient, they are not trying to help you out when you genuinely need them.