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    2
  • Helpfulness votes
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  • First review
    March 29, 2025
  • Last review
    March 31, 2025
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    5
 
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ThomasU's Reviews
 
In the heart of the Cool Springs Business District, just a short stroll from Cool Springs Galleria , and 20 minutes south of downtown Nashville, TN , our hotel puts you in the ideal location for everything from business travel to family vacations. We welcome guests to Cool Springs with clean, comfortable guest rooms and genuine Southern hospitality from check-in to check-out. Within minutes guests can explore an eclectic mix of shopping, dining, and entertainment in Downtown Franklin or Cool Springs area, stroll through peaceful Crockett & Fly Park, or swing by our Onsite Restaurant and Bar and enjoy a Locally Crafted Beer. Head to the Outdoor Seating with your Dog at our Outdoor Pool . Enjoy a leisurely swim and a comfortable gathering area. In the evening, settle into cozy beds with fluffy comforters and your choice of soft or firm pillows. Business guests can utilize work desks with ergonomic chairs, while vacationers watch shows and movies on HDTVs with premium channels. Perfect for families, the suites and king rooms at our pet-friendly hotel in Cool Springs, TN feature pull out sleeper sofas and plenty of room to relax. Each room is equipped with its own Refrigerator and Microwave. We’re also proud to offer over 988 sq. ft. of flexible event space accommodating up to 60 guests, so whether you’re hosting business meetings or graduation party, we’ve got the space and amenities you need.
 
Great Hotel
Overall Experience 
5.0 / 5
5.0 / 5
PostedMarch 31, 2025
Customer avatar
By
fromPeru, IL
Traveler Type:Combined Business and Leisure
Reason for Visit:Business and sight-seeing
Next Destination:Gatlinburg, TN
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
This Holiday Inn was one of the best hotels that we have stayed at. Very comfortable rooms and All star service provided by the workers. From Kendal at reservations to the front desk workers, to the breakfast workers, to the room cleaning crew. They all did a GREAT job
Reason for Visit:Business and sight-seeing
Next Destination:Gatlinburg, TN
ProsRoom Cleanliness, Location, Amenities, Atmosphere, Facilities, recognition for ihg rewards club members, great breakfast
0points
0of 0voted this as helpful.
 
In the heart of the Cool Springs Business District, just a short stroll from Cool Springs Galleria , and 20 minutes south of downtown Nashville, TN , our hotel puts you in the ideal location for everything from business travel to family vacations. We welcome guests to Cool Springs with clean, comfortable guest rooms and genuine Southern hospitality from check-in to check-out. Within minutes guests can explore an eclectic mix of shopping, dining, and entertainment in Downtown Franklin or Cool Springs area, stroll through peaceful Crockett & Fly Park, or swing by our Onsite Restaurant and Bar and enjoy a Locally Crafted Beer. Head to the Outdoor Seating with your Dog at our Outdoor Pool . Enjoy a leisurely swim and a comfortable gathering area. In the evening, settle into cozy beds with fluffy comforters and your choice of soft or firm pillows. Business guests can utilize work desks with ergonomic chairs, while vacationers watch shows and movies on HDTVs with premium channels. Perfect for families, the suites and king rooms at our pet-friendly hotel in Cool Springs, TN feature pull out sleeper sofas and plenty of room to relax. Each room is equipped with its own Refrigerator and Microwave. We’re also proud to offer over 988 sq. ft. of flexible event space accommodating up to 60 guests, so whether you’re hosting business meetings or graduation party, we’ve got the space and amenities you need.
 
Great place to stay!
Overall Experience 
5.0 / 5
5.0 / 5
PostedMarch 29, 2025
Customer avatar
By
fromPeru, IL
Age:65 or Older
Traveler Type:Combined Business and Leisure
Check Out Date:2025-03-25
Reason for Visit:Sight seeing in the area
Next Destination:Hope to return
Travel Tips:Natchez Trace Parkway and all the historic sights in Franklin
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
We spent 3 nights at Franklin-Cool Springs and I must say it was the BEST Holiday Inn that we have ever stayed at. The staff was fantastic - Friendly, Courteous, Helpful, and Caring.
The breakfast was fantastic and the young lady that assisted us did a great job.
Please let everyone there know what a great job they did and we would highly reccommend this Holiday Inn to everyone.
We wanted especially thank Kendal for helping us make the reservation.
Thank you for everything!!!
Check Out Date:2025-03-25
Reason for Visit:Sight seeing in the area
Next Destination:Hope to return
Travel Tips:Natchez Trace Parkway and all the historic sights in Franklin
ProsAmenities, Atmosphere, Room Cleanliness, Facilities, Location, Recognition for IHG® Rewards Club Members, great breakfast
0points
0of 0voted this as helpful.
 
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