Check-in was impersonal, this facility is by far one of the lowest quality holiday inns we have stayed in..
The overpowering smell of air fresheners throughout was a negative.
After check-in, we received a knock on our door from another guest trying to check into our room. They showed us their room card and it had the same number as our room so the front desk must’ve tried to check them into our room 30 minutes after we checked in.
a little unsettling that other people were given keys to our room what would’ve happened to our things if we were not in our room at the time they tried to check in they would’ve had full access to our things. 3 feet in the door to our room, the carpet under pad must be folded under the carpet because of the irregular lump in the floor. A handle to the bathtub spigot comes right off. It is missing the Allen key that holds it onto the valve. The surrounding area does not give anyone a feeling of safety or comfort. We went for a 20 minute walk around the area and we were highly aware of our surroundings at all times.. the pool was closed for renovations. Our room was directly above the pool and we have a clear view of how unkept and dirty it was. Renovations on the pool had not started so the dirt was just an accumulation of what we are assuming is how they keep the entire facility..