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    September 4, 2024
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    September 4, 2024
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Meatloaf's Reviews
 
Holiday Inn Xining Hot-Spring is located in Chengzhong District of Xining. It is only 5 minutes away from the provincial Convention and Exhibition Center. The hotel is only a 30- minute drive from Xining Railway Station and 35 minutes from Xining Caojiapu Airport and close to the famous tourist attraction Ta'er Monastery. In addition, a large Hot Spring and Water Park are also within walking distance. Meanwhile, the hotel also has shuttle buses to facilitate easy access to urban areas and famous scenic spots which will add wonderful experience to your stay. The hotel has 315 simple yet elegant rooms, each with completed facilities. The hotel further offers BOOMi Family Room options and “Kids eat, stay and play” program. Indulge your appetite at the hotel’s Chinese Restaurant and All-Day Dining Restaurant or treat yourself to afternoon tea or an evening cocktail at the Lobby Lounge. For relaxing, you can go to the Fitness Center equipped with gymnasium and yoga room. The Kids club is also offered for children. For your hosting needs, we have 6 meeting rooms including a pillar-less grand ballroom featuring a 3D holographic projector and P3 LED. What’s more? The banquets team can customize your event to be a memorable one. Whether traveling for business or pleasure, Holiday Inn Xining Hot-Spring is the wonderful choice in Xining.
 
Overall, the hardware facilities are passable, but the service quality is not up to par
Overall Experience 
3.0 / 5
3.0 / 5
PostedSeptember 4, 2024
Customer avatar
By
Traveler Type:Leisure
Check Out Date:2024-08-31
Reason for Visit:Familiy travel
Staff and Service 
2.0 / 5
2.0 / 5
Room and Comfort 
4.0 / 5
4.0 / 5
Value 
3.0 / 5
3.0 / 5
Room Cleanliness 
4.0 / 5
4.0 / 5
Sleep Quality 
4.0 / 5
4.0 / 5
Food & Beverage 
3.0 / 5
3.0 / 5
Overall, the hardware facilities are passable, but the service quality is not up to par. We arrived at the restaurant around 8 p.m. on the night of our check-in, but there seemed to be only one staff member present, who was responsible for everything during our meal. Consequently, no one was available to pour tea for us, and my son got scalded while trying to pour boiling water himself. It was only after our prompting that the staff member served the tea included in our meal set.
There was also no staff present at the lobby coffee bar. We wanted to redeem the complimentary drinks, but found no staff available on two occasions. We eventually had to ask the front desk to get a few bottles of Coke.
Check Out Date:2024-08-31
Reason for Visit:Familiy travel
ProsFacilities
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