Very pleasant. Was blown away from the moment I entered the hotel lobby, so beautiful chandeliers.
The front desk service was very attentive and enthusiastic to help me check in, and the service boy was also very proactive in taking care of my luggage.
In fact, my room was not ready at that time, so I enjoyed the afternoon tea in the executive lounge while waiting for my room. The afternoon tea was buffet style, and the desserts were all delicious, nothing particularly snoozy.
The two ladies in the executive lounge also served me with a smile, and after waiting for some time, they offered me to change my room because the smoke odor left by the previous guest had not dissipated. I gladly accepted.
The room is very spacious and bright, full of sense of technology, a door curtains will automatically open, the window of Liangzhu New City and the Ferris wheel complement each other. The smart toilet is also the best I have ever used. Or delivery little robot, very cute.
In the evening, we had a happy hour dinner in the lounge, the dishes were not very varied but they were all exquisite and delicious. Then also went to the lobby lounge for a drink while enjoying a Ukrainian duo singing, a very pleasant experience.
Breakfast the next day was very good with a wide variety of items.
All in all the whole experience was very good, every staff member took us very seriously and was just right, not over serving. Would recommend all my friends to stay here when they get a chance.