This hotel has a lot of kid friendly amenities and could be a great destination with a few tweaks.
There’s a lot of parties going on (seems to be a popular spot) in hallways and common areas. If there were designated party rooms people could use it would seem to eliminate the crowded hallways and noise.
The pools are FREEZING. We could only tolerate the hot tubs which are more like luke warm tubs.
The staff are ambivalent, unhelpful and not friendly.
Housekeeping does an amazing job keeping this place clean which must be a very difficult job. Our room was clean and common areas were kept as clean as possible with all the activity.
Toiletries provided are nice full-size products.