Great hotel with very friendly and helpful staff managed by hotel manager Mr. Patrick.
They have a 7th floor very comfortable lounge for IHG diamond members, and happy hour from 5:30pm with snacks and drinks.The lounge staffed by Mr. Hussain and Ms.Nicole do everything possible to satisfy your hunger and thirst along with giving you insight to the city and its history and culture.
The assistant Mgr Mr. Hikmat, Mr Husain and Mr. Surcan, and Mr Amir, do a great job of organizing the front desk and restraunt service by the friendly staff of Uzeyir, Sevinj, Masuma, Tural and Mirza. Mirza in particular was very patient in explaining to me my room bill for my company expenses. And Mr Tural took time after his work to find a pharmacy with the medicine I needed.
The staff do everything from Dental and Doctor appointments, to museum recommenndations and more.
Luggage storage, taxi rides, walking instructions are easy just ask head doorman Kamal, he will take care of all!.
The food in the restraunt and room service is excellent. The restraunt staff of Amir, Madina 1 and 2, Zaur, Nijat, Rafat,Ramil,Shala,Samir,and the always smiling Greeter Lamiya, are always attentive to there customers needs and are ready to serve you.
The breakfast buffet was full of delicious foods with a great chief standing by to cook your requests.
All in all a great hotel that is keeping to the standards that Intercontental hotels are known for.
Thank you to a wonderfull staff that made my stay very enjoyable.
Kind Regards;Steve Lundy
Check Out Date:2025-02-07
Reason for Visit:Business
Next Destination:TBelisi
Travel Tips:Download BOLT rides and Whats app