Our stay was alright, but it didn't quite live up to our experiences at other Holiday Inns. This location could definitely benefit from remodeling its rooms and elevators. Unfortunately, the restaurant, room service, and bar were unavailable during our stay, which was disappointing. We also had to physically go downstairs to get extra towels and bath supplies for our room since despite calling, no one responded for 20 minutes. That was quite frustrating for us. Oh and to add the faucets in the room and bathroom were not working correctly.