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Chuck
 
 
 
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  • Review count
    3
  • Helpfulness votes
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  • First review
    July 27, 2018
  • Last review
    April 28, 2025
  • Featured reviews
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  • Average rating
    2.3
 
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Chuck's Reviews
 
Our Ontario California hotel offers Free Wi-Fi, Free parking, an outdoor heated pool, hot tub, gym, and 24/7 Business Center. Less than a block from the Ontario Convention Center, the Holiday Inn Ontario Airport is also only 6 minutes from the Ontario International Airport (ONT). Go shopping at Ontario Mills with more than 200 stores and restaurants or pay a visit to Ontario's oldest existing business, the Graber Olive House, home of the renowned Graber olives. Catch a local sporting event or concert at the Toyota Arena/Citizens Business Bank Arena with friends or take the family to the Cucamonga-Guasti Regional Park with over 150 acres of recreational activities. All less than 10 minutes from our Ontario hotel. After a day of exploring, relax and unwind in our rooms featuring a flat screen TV, mini fridge, microwave, and Keurig coffee maker. Additionally, our hotel boasts 5,000 sq. ft. of flexible meeting and banquet space with full-service catering and AV rentals for your next event, big or small.
 
Terrible service
Overall Experience 
1.0 / 5
1.0 / 5
PostedApril 28, 2025
Customer avatar
By
fromSeattle
Traveler Type:Leisure
Reason for Visit:Vacation
Staff and Service 
1.0 / 5
1.0 / 5
Room and Comfort 
1.0 / 5
1.0 / 5
Value 
1.0 / 5
1.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
1.0 / 5
1.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
1.0 / 5
1.0 / 5
No, I do not recommend this property.
Five nights of no rest because of the noise. No service whatsoever.
Reason for Visit:Vacation
ProsRoom Cleanliness
ConsAtmosphere, recognition for ihg rewards club members
0points
0of 0voted this as helpful.
 
Our Ontario California hotel offers Free Wi-Fi, Free parking, an outdoor heated pool, hot tub, gym, and 24/7 Business Center. Less than a block from the Ontario Convention Center, the Holiday Inn Ontario Airport is also only 6 minutes from the Ontario International Airport (ONT). Go shopping at Ontario Mills with more than 200 stores and restaurants or pay a visit to Ontario's oldest existing business, the Graber Olive House, home of the renowned Graber olives. Catch a local sporting event or concert at the Toyota Arena/Citizens Business Bank Arena with friends or take the family to the Cucamonga-Guasti Regional Park with over 150 acres of recreational activities. All less than 10 minutes from our Ontario hotel. After a day of exploring, relax and unwind in our rooms featuring a flat screen TV, mini fridge, microwave, and Keurig coffee maker. Additionally, our hotel boasts 5,000 sq. ft. of flexible meeting and banquet space with full-service catering and AV rentals for your next event, big or small.
 
Very Disappointed
Overall Experience 
1.0 / 5
1.0 / 5
PostedApril 26, 2025
Customer avatar
By
fromSeattle
Age:65 or Older
Traveler Type:Leisure
Check Out Date:2025-04-22
Reason for Visit:Family
Staff and Service 
1.0 / 5
1.0 / 5
Room and Comfort 
1.0 / 5
1.0 / 5
Value 
1.0 / 5
1.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
1.0 / 5
1.0 / 5
Food & Beverage 
4.0 / 5
4.0 / 5
Able to Relax 
1.0 / 5
1.0 / 5
No, I do not recommend this property.
From the moment I checked in and they had the wrong room reserved. Finally after three rooms, they got the right one. The room was never cleaned five days there no housekeeping I had to go downstairs in the evening to get clean towels,coffee cups and coffee for the room, the bathroom smells like sewage And the noise of laughing and yelling all the commotion every night right next to my room and downstairs in the lobby The air conditioning unit had a loud buzzing noise going all night, weather it was on or turned off. very unprofessional I was never acknowledged as a member at check in and never offered anything whatsoever. I will never stay there again very disappointed. I would have left after the first night, but I had pre-paid with points and money. Five nights, which were supposed to be fun and vacation time turned into misery.
Check Out Date:2025-04-22
Reason for Visit:Family
ConsAtmosphere, Recognition for IHG® Rewards Club Members
0points
0of 0voted this as helpful.
 
 Holiday Inn West Covina
Holiday Inn West Covina
Located in the San Gabriel Mountains , the Holiday Inn West Covina is just minutes from downtown Los Angeles . This West Covina, CA hotel provides easy access to local points of interest like Pomona Fairplex, Cal Poly, Raging Waters Park , and bustling cities like Ontario, San Dimas, Diamond Bar, Pomona . West Covina area is home to a number of annual events, including NASCAR, Grand National Roadster Show and LA County Fair . Beautiful California beaches are just a short drive away. Several entertainment venues, retailers and restaurants can be found nearby. After a long day of business meetings or sightseeing, come back to the hotel and relax with a delicious meal or refreshing drink at Dahlia Restaurant . Room service is also available. For added enjoyment, this California hotel features a sparkling outdoor pool and fitness center. Guests of this West Covina, CA hotel will appreciate the modern conveniences provided in the on-site business center like the public computer with Internet access, and copy and fax services. Whether you want to host an intimate gathering or large group event, this hotel's two banquet and meeting rooms can accommodate up to 70 people. In addition to standard amenities, all of our sophisticated guest rooms are 100% non-smoking and equipped with refrigerators, microwaves, coffee makers, curved shower rods, hair dryers, desks, flat-screen televisions, irons/ boards.
 
Management and front desk staff
Overall Experience 
5.0 / 5
5.0 / 5
PostedJuly 27, 2018
Customer avatar
By
fromSeattle
Age:65 or Older
Traveler Type:Leisure
Check Out Date:2018-07-24
Reason for Visit:Golf tournament
Staff and Service 
5.0 / 5
5.0 / 5
Room and Comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room Cleanliness 
5.0 / 5
5.0 / 5
Sleep Quality 
5.0 / 5
5.0 / 5
Food & Beverage 
5.0 / 5
5.0 / 5
Able to Relax 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
The moment I first walked in the door I was greeted with a smile and welcomed right away. I've stayed at this hotel many times and never had a bad experience. Tha manager is always willing to go above and beyond to make sure I'm taken care of.
Check Out Date:2018-07-24
Reason for Visit:Golf tournament
0points
0of 0voted this as helpful.
 
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