Holiday Inn Express® Hotel near San Juan’s Cruise Port
Allow our hotel's location in the exclusive Condado area to be the starting point to your San Juan experience. The Holiday Inn Express® San Juan Condado Hotel is a few blocks away from Condado Beach, luxury stores and a variety of restaurants.
Our convenient location near San Juan Cruise Port allows you to enjoy the area a few days before or after boarding your cruise. You can have fun in the sun at La Ventana del Mar Park and enjoy nightlife in Condado, within walking distance of the hotel. Visit Old San Juan and experience over 500 years of history, or go to Casa Bacardi tour and enjoy rum tasting.
We are also very close to both Isla Grande and Luis Muñoz Marin International Airports; and less than ten minutes away you will find Puerto Rico Convention Center.
Start your day with our free-of-charge Full Breakfast. Coming back from a day out, relax in the outdoor pool and whirlpool tub, or go for a workout in the 24-hour Fitness Center. Guests can stay connected in the Business Center with recently updated free high-speed Wi-Fi Internet access.
Nice hotel for breakfast but the handicapped room was clearly unacceptable. The bathroom door was near impossible to open or close and the shower water pressure was unacceptable.
Posted byCorporate
onApril 14, 2025
Hello Ron R,
Thank you for your stay at the Holiday Inn Express San Juan Condado, Puerto Rico. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G. Case Manager IHG Hotels and Resorts Service
Fresh, modern and convenient, Holiday Inn Abilene North College Area offers a comfortable, familiar atmosphere where guests can relax and enjoy amenities such as free Wi-Fi access, spacious guestrooms with Keurig coffee makers, mini refrigerators, microwaves, and 49" flat screen TV’s. Although our breakfast is not complimentary, it is cooked to order deliciousness.
We also encourage you to cool down in our outdoor swimming pool and get refueled at Maxx's Bar & Grill, our on-site Full Service Restaurant and Bar. Maxx's serves casual American cuisine: gourmet burgers, steaks and also offers Happy Hour specials every night. Don’t forget, at Holiday Inn kids dine and stay for free! *Restrictions Apply.
Need meeting space? We have two meeting rooms with pre-function space and on-site catering services. Our experienced sales team would love to assist you in planning your next event!
I did not like how they complained about my son he is 1 years old & they complained about him being too loud when all he was doing was crawling around the floor. When I booked the room I let them know ahead of time that I would have a 1 year old with me. Hoping they would at least put us on the bottom floor away from everyone
Posted byCorporate
onApril 14, 2025
Hello Jameshia,
Thank you for your stay at the Holiday Inn Abilene - North College Area, Texas. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions that they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G. Case Manager IHG Hotels and Resorts Service
Candlewood Suites Lancaster West.
Come experience the Amish Country or go shopping at some of the best designer outlets. The hotel offers complimentary Wi-Fi to all its guests, along with free parking. The property consists of a heated indoor pool and a general fitness center. We were built in 2017 and offer 85 rooms, each equipped with a full kitchen. This newly constructed hotel has four floors is located close to many destinations. We offer ADA accessible rooms and large suites. The hotel houses a cupboard where complimentary coffee is offered and guests may purchase snacks. Whether it’s a business trip, weekend getaway, or a reunion, we are here for your every need. We are 100% smoke free.
The hotel is located right off of Route 30 and very close to many attractions. We are situated outside of Lancaster City. Guests will find many farmers markets and country charm throughout their stay in the area. Lancaster County has many different types of fairs, shows, and events going on all year long, please feel free to ask our front desk staff for local and current suggestions. We are also close to many large businesses. Some of the major businesses include Armstrong and Lift, located less than two miles away. Lancaster General Hospital is about fifteen minutes from us.
We strive to satisfy all our guests. Please feel free to ask for anything you may need during your stay with us, Candlewood Suites Lancaster West is here for your hospitality.
While staying at this hotel I was infested by bed bugs.
Posted byCorporate
onApril 14, 2025
Hi Al93,
Thank you for staying at the Candlewood Suites Lancaster West and leaving feedback. We appreciate you as an IHG One Rewards Platinum Elite member and your loyalty to our brands since 2019.
We always try our best to meet our guests' accommodations and needs. We love taking care of all of our guests. I'm sorry for the conditions you encountered during your stay. I have alerted the hotel management about your comments and sent you a private message with additional details.
Again, thank you for the feedback. We'd love to welcome you back and deliver an experience you'll remember.
Sincerely,
Connie D Case Manager IHG Hotels & Resorts Service
The Holiday Inn Express Hotel and Suites Monroe is a beautiful hotel in the Heart of Frenchtown. We are conveniently located at Exit 15 on I-75 at the halfway point between Detroit and Toledo.
Our staff is dedicated to providing our guests with exceptional customer service as well as the utmost accommodations in the Monroe area! Wake up to our Express Start Hot Breakfast, and after a busy day, unwind in the indoor heated pool or sweat off the stress in the 24-hour Fitness Center. Our comfortable accommodations provide the amenities and services travelers expect at an affordable price! If you're visiting for business or leisure, you can work efficiently with free wired and Wi-Fi access as well as a 24-hour Business Center. On your day off, hop across the street to the Sterling State Park or play a game of golf at one of Monroe’s state of the art Golf Courses. We provide everything you need and nothing you don’t. For a wonderful stay in Monroe, please call today!
Ran out of TP went to desk to get more desk clerk had none and was unable to obtain any. Desk clerk made no effort to remedy the issue my thought he should have opened an unused room and got me something. Next day cleaning service enters the room and still fails to fill TP supply. Obviously they had no interest in doing there job failed to refill towels or paper toilet was left dirty. Worst experience at a Holiday Inn in some time. Very disappointing.
Posted byCorporate
onApril 14, 2025
Hi Dres,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Monroe. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M. Case Manager IHG Hotels & Resorts Service
Columbia, MO Hotel's Location Delights Mizzou Fans !
When driving into Columbia, end your journey at the Holiday Inn® Columbia - East and enter a world of warm hospitality and incredible convenience. Situated off I-70, only six miles from the University of Missouri and the unique downtown area known as The District , this hotel is an inviting home away from home.
The hotel's corporate guests can work efficiently thanks to free wired and wireless Internet access and the 24-hour Business Center. Major corporations, such as Shelter Insurance, State Farm, Kraft Foods, IBM and ABC Laboratories , are all within 10 miles of the hotel. If you need to host your own event, you can use one of the hotel's three meeting rooms.
In Columbia, MO, exciting urban fun abounds! You can hear fabulous live music at The Blue Note , splurge at The Mall in Columbia or sip wine at the gorgeous Les Bourgeois Vineyards . For outdoor fun, show off your swing at Lake of the Woods Golf Course, just one mile from the hotel. Columbia, Missouri also hosts enjoyable annual events, such as the Show-Me State Games and the Roots 'N Blues 'N BBQ Festival. After a busy day, return to the hotel to relax in the heated, indoor pool or work out in the 24-hour Fitness Center before indulging in a delicious meal at Kem's Restaurant. Book now to enjoy this inviting hotel's excellent location in Columbia, Missouri.
I have emailed multiple times and not getting any response. but if you have an allergy to mold, this is not your hotel. I have so many pics and videos and was sick for days. Please
Posted byCorporate
onApril 14, 2025
Hi Jmcarterfam,
Thank you for being one of our IHG® One Rewards members and for choosing to stay at the Holiday Inn Columbia-East.
We aim to have a global reputation for service to our guests, and I'm sorry to hear about your experience. Our team is dedicated to delivering the highest quality service. I have sent you a separate email for further discussion. I hope you read it at your most convenient time.
We look forward to hosting you again.
Yours in hospitality,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express & Suites Brockville! located at exit 696 Stewart Blvd, conveniently situated within four hours of major cities like Syracuse, Ottawa, Toronto, or Montreal via I-81 or the Macdonald Cartier Freeway (Hwy 401), and 30 minutes from the US-Canada border. Our corporate travelers can appreciate the close proximity to where major businesses including Brockville General Hospital , P&G, 3M, Shell, and Trillium have area offices, along with St. Lawrence College. Our nonsmoking Holiday Inn Express & Suites Brockville offers easy access to the beautiful waterfront of the St. Lawrence River, known for its scuba diving and numerous shipwrecks to explore. Guests can enjoy a plethora of amenities including our indoor pool free wireless Internet, flexible meeting space, family-friendly accommodations, and 24-hour Fitness Centre. Staying for several nights? No problem, we have guest laundry facilities on-site for your convenience! In the mornings don't forget to enjoy our Hot Express Start breakfast, which features our signature Cinnamon Buns. Guests can also enjoy delicious dining at the many restaurants within walking distance.
Breakfast- The bananas were completely brown. The only meat option was sausage. Eggs were terrible. There was no seating available Sunday morning.
After check-in I moved my vehicle to the side of the building (suggested by check-in staff) when getting out I noticed screws on the ground picking one up and noticing a few more further away from my vehicle. Saturday morning I woke up to a flat tire.
The beside light in my room didn’t work & overall a poor lit room. Hair on the toilet when I arrived.
The pool and fitness centre, is completely under renovation and wasn’t aware until arrival. Extremely disappointed as I intentionally chose a hotel with a pool.
Can hear the highway traffic all night.
I won’t be returning.
Posted byCorporate
onApril 14, 2025
Hi Ashley N,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Brockville. We appreciate you doing business with us!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M. Case Manager IHG Hotels & Resorts Service
The Hotel Indigo Birmingham is located in a landmark Art Deco style building dating from the early 1930s in the city's historic Five Points South neighborhood. The hotel is situated in the booming and vibrant town of Birmingham near UAB. Hotel Indigo is set in the lively and roaring entertainment district of Birmingham, reminiscent of Bourbon street. Originally designed for medical offices and across from the first apothecary in Birmingham, the building became a hotel in the 1980s, but still retains its original medical insignia etched above the elevator doors. The hotel's design acknowledges the building's rich history, while incorporating modern amenities, like hardwood floors, spa inspired showers, luxury bath amenities and linens. We are also adding some exciting and tasty options to an area already known as one of the city's premier dining and entertainment districts. The Rx Lounge pays homage to the medical apothecary theme and provides prescriptions in the form of food and beverage.
Very loud area, apparently the "Party District" that parties until 5am!
ByJodsfromWisconsin
Made a reservation for 2 adults 2 children. They put us on the 4th floor right above this "party section" that partied by drinking, screaming and fighting until 5am. None of us slept. Husband went down to the front desk to ask if there were curfew hours and the gal behind the desk was completely rude and told him "this is the Party District." The room itself was nice and had good accommodations. However, you can not control the temperature in the room. The front desk controls it and I do not think they changed it for us after we asked. Very annoying. If your paying that much for a hotel room, you should be able to control the temperature!
Posted byCorporate
onApril 14, 2025
Hi Jods,
Thank you for staying and choosing our Hotel Indigo Birmingham Five Points South - University of Alabama at Birmingham. We appreciate you as one of our guests!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
For further assistance, you can also contact our hotel directly at 205 933 9555 or email GuestServices@indigohotelbirmingham.com.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M. Case Manager IHG Hotels & Resorts Service
An iconic fixture on the downtown Miami skyline for 40 years, InterContinental Miami boasts a waterfront location on Biscayne Bay, steps away from arts and entertainment in Miami’s Brickell neighborhood. A beacon for both business and leisure travelers, the hotel rises 34 stories over the city with breathtaking views of the Atlantic Ocean, Biscayne Bay and the Port of Miami. Recently completed a $40 million renovation features include 652 newly redefined luxury guest rooms, suites & Club Lounge.
This is a review of the Intercontinental Miami Hotel during Ultra Miami Music Festival Weekend.
We began our stay at this hotel on Friday. Check in was easy and fortunately our room was ready by the time we got to the hotel which was around 12pm. The staff here are fully aware of the music festival across the street and know how to prepare accordingly. We were given wristbands at check in as well to have on at all times. They check wristbands every time you enter the hotel and again once you walk through the hallway to the elevators. I admire the tight security they enforce at this hotel and my wife and I expected nothing less. So far so good right? Let me keep going. When we arrived to our room on the 12th floor, we were surpsied to have an awesome view of the Ultra music festival across the street. You get a good sense of how big the music festival actualy is.
Once we got back to our hotel we noticed that the hotel also hosts an AFTERS PARTY every night after ULTRA. We personally thought this was a great way to help wind down after partying. It costs money for outside guests to come in but for hotel guests it was free. Were also surprised to see that the hotel also hosts pre partys every day (free of charge for hotel guests as well). If you like to party like us then this could definitely be a plus for you. How could this experience possibly go wrong?
Now Saturday morning is when everything started going downhill. The biggest issue my wife and I had during our stay was that all the doors at every room of the hotel NATURALY SLAM SHUT WITH A REALLY LOUD NOISE. If guests or staffe members do not gently close the doors behind themselves, ALL YOU HEAR IS SLAMMING ALL THE TIME since the walls are pretty thin. Now imagine this. Ultra Miami weekend and everyone staying up to party all the way to around 5-6am and ALL YOU HEAR IS SLAMMING DOORS throughout the night from 12am midnight (when Ultra ends) to about 7am in the morning to when others are done partying. HOW DO YOU EVEN SLEEP AT NIGHT WHEN DOORS ARE SLAMMING BETWEEN 12AM-7AM EVERY NIGHT. There is absolutley no signs anywhere that even request guests to gently close the doors behind them. Now imagine this happening every single night after Ultra Friday through Sunday and then you check out Monday. Concierge asks 'how was your stay?' HAHA THIS HOTEL IS A JOKE FOR IHG. Spend the extra money and get real hotel door hinges that assist with closing the doors gently and this will turn from a negative 1 star hotel to a 4-5 star hotel.
Our other complaints about this hotel is that there was no hot water on Saturday but I guess they somewhat fixed it on Sunday. I guess ALOT of guests complained about that too. Our fridge was also not cold or broken. We ended up drinking warm drinks throughout the weekend because we could only fit so much in an ice bucket with ice from the ice machine.
My wife and I have been to other Intercontinental IHG hotels in the past before and this has been BY FAR OUR WORST EXPERIENCE EVER. We would love to give it another chance if the hotel ever reached out to us to make things right but for now we will absolutely stay away from here in the future. WE WOULD ADVISE ANYONE TO STAY AWAY AS WELL IF YOU VALUE YOUR SLEEP EVERY NIGHT
Posted byCorporate
onApril 14, 2025
Hello Ultra Miami Attendee,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the InterContinental Miami for your trip and for sharing your thoughts about your stay. I trust that all is well.
We strive to give a great, impressive hotel experience and excellent service. I want to offer our sincerest apology for what happened during your stay. I have shared your feedback with the hotel management team to ensure necessary action to prevent the same issues from reoccurring. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.
We hope you choose IHG Hotels and Resorts still on your future travels.
Sincerely,
Grace L. Case Manager IHG Hotels & Resorts Service
Welcome to Candlewood Suites in Downtown Indianapolis, Indiana Our extended stay hotel near downtown Indianapolis is a short drive to Indianapolis International Airport, making travel to the hotel easy and convenient. Leisure travelers can appreciate our downtown Indianapolis hotel's close proximity to several local attractions. Indianapolis Zoo, Eiteljorg Museum, the Children's Museum of Indianapolis and the Indiana State Museum provide fun for all ages. For sports enthusiasts, the Indianapolis Motor Speedway, Lucas Oil Stadium, NCAA Hall of Champions and Conseco Fieldhouse are just minutes from our hotel. For business travelers we offer free high-speed Internet access, a business center and two meeting rooms. Nearby corporate locations include the IU Medical Center, the Indiana Convention Center and Simon Headquarters. This Indianapolis extended stay hotel offers you free high-speed Internet access and free local phone calls. Our standard guest rooms are the largest in Indianapolis. A fitness center, free self-laundry facilities, barbecue grills, a DVD/CD lending library and the Candlewood Cupboard, our miniature grocery store, offer unparalleled comfort and convenience. The hotel provides a shuttle service (surcharge) (based on availability - contact hotel for details). Call today to take advantage of our great Indianapolis hotel deals!
Poorly kept property. No breakfast on site, not even for purchase. Old and small elevators, which both broke down for half day during our stay. Needed to take stairs to the 9th floor and hotel employees did not seem to care. The king bed is comfortable but the pull out sofa was really thin and super uncomfortable to sleep on.
Posted byCorporate
onApril 14, 2025
Hi JakeTheSnake,
Thank you for staying and sharing your experience at our Candlewood Suites Indianapolis Downtown Medical District during the soccer tournament. We appreciate you for being one of our IHG One Rewards Silver Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M. Case Manager IHG Hotels & Resorts Service
Hilton Head Island, SC Hotel’s Perfect Beach Location
Holiday Inn Express Hilton Head Island invites you to stay assured, play outdoors and relax with peace of mind at Coligny Beach & Plaza. Walk or take a trolley to the beach, shopping, dining, and entertainment. This Hilton Head hotel is centrally located off Forest Beach Drive; next to new Lowcountry Celebration Park.
Whether vacationing or staying for business, enjoy more value and first-rate southern hospitality at our 6-acre resort setting. Start your day with the Grab-N-Go Breakfast. Unwind at the Outdoor Pool and Sundeck. Workout in the Fitness Center. Stay in touch with the hotel’s Business Center. Enjoy a local produce stand and bike rentals on the front lawn. Pet friendly hotel! Stay assured with IHG Clean Promise.
Championship golf is nearby at Heritage Golf Collection and Harbour Town Golf Links; home of RBC Heritage Tournament Presented by Boeing. Hit the Van Der Meer Tennis Center courts. Get outside with Outside Brands.
A favorite place on the east coast for groups to celebrate and connect. Small event space: weddings, banquets, reunions, conferences. 9 miles to Hilton Head Island Airport (HHH), 45-minute drive to Savannah Hilton Head International Airport (SAV), 2 miles from USCB Hospitality Campus, 35 miles from MCRD Parris Island, Military Base.
More attractions: The Sandbox, Coastal Discovery Museum, Gullah Heritage Tours Hilton Head, Daufuskie Island.
Just avoid and save your dollars. Pathetic in all possible forms.
Posted byCorporate
onApril 14, 2025
Hi PNYY,
Thank you for your Platinum Elite membership with IHG One Rewards and we appreciate your continued loyalty to the Holiday Inn Express brand. Our goal is to create a warm and comfortable experience for every guest, and I’m sorry to hear that we missed the mark during your stay.
I’ve shared your feedback with our hotel management team and emailed you to discuss the matter further.
Pleasure once again to host your visit. We look forward to sharing a more positive experience on your next stay.
Warm Regards,
Alice P Case Manager IHG Hotels & Resorts Service