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Welcome to the Holiday Inn and Suites Jefferson City, located off US Highway 54 in Jefferson City, Missouri. Built in 2019, our state of the art hotel offers 131 well-appointed guest rooms and modern spaces with 1,933 sq. ft. of flexible meeting space . Our central location is just minutes from local businesses and points of interest. Visit the Missouri State Capitol and Missouri Supreme Court , experience a ghost tour at the Missouri State Penitentiary or enjoy nature on the Katy Trail or Runge Conservation Nature Center . As the area's premier full-service hotel, you will experience the highest level of service and will not find a better place to stay. Ideal for both business and leisure, our hotel features, an indoor pool and hot tub, 24-hour Fitness Center, 24-hour Business Center, on-site guest laundry and complimentary parking. All guest rooms include a 43in TV, mini fridge, Keurig Brewer and complimentary Wi-Fi access. Suites feature a private sleeping room, sofa sleeper, second TV and microwave. Visit Cheerleader Pub and Grill , our on-site, family friendly restaurant serving breakfast, lunch, and dinner. Gather for drinks and watch sporting events on one of twelve TVs. Choose from 20 beers on tap and other selections from our full-service bar. Known for where sports, fun, and good food unite, Cheerleader Pub and Grill serves American-style cuisine to suit all tastes.
 
Overall
1 out of 5
1 out of 5
Not the best experience
By AMill from MO
The AC in our room didn't work. They were full, so they gave us a fan. The next morning at 6:30 am, they were out of hot water, and we had to take cold showers. When I told the front desk, she said that happens when they are full, so this is a common problem they don't plan to address.
Customer avatar
Posted by
onMarch 20, 2025
Hi AMill,
Thank you for staying with us at Holiday Inn & Suites Jefferson City and for sharing your experience during your event. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Enjoy your Stay at the Holiday Inn Express and Suites Deming Mimbres Valley Hotel in Deming, NM! The Newest Hotel in Deming is perfect for corporate and leisure travelers seeking modern accommodations in Southwestern New Mexico. As the newest hotel in Deming, we are conveniently located off I-10 and minutes from US 180. The hotel is near a variety of restaurants, shopping and entertainment. Deming Municipal Airport "DMN" is only one mile from our hotel. Local points of interest like the Starmax Movie Theater, the Deming Luna Mimbres Museum, City of Rocks State Park, St. Clair Winery and Vineyard are all a short drive from the hotel. Area businesses include PNM, Walmart, Playas Training and Research Center, Circle S Western Emporium, Mizkan, Tractor Supply, and Joseph’s Light Cookies. The Holiday Inn Express and Suites Deming Mimbres Valley hotel is also the perfect location for year around events including the annual Great American Duck Race! Deming's Newest Hotel features 83 modern guestrooms and suites, 40" LCD TV's in all guest rooms with over 100 HD channels, high speed Internet access, microwaves and refrigerators in every room, daily complimentary hot breakfast, business center, guest laundry, suite shop, fitness center and an indoor pool and hot tub. Flexible meeting space is available to accommodate up to 200 guests. Enjoy the hometown atmosphere of our quaint little Southwest New Mexico town at the Holiday Inn Express and Suites Deming!
 
Overall
1 out of 5
1 out of 5
Terrible
By Lwill from Kansas
The staff were friendley and thats where it ends. I did not know that IHG had changed its pet policy there wer several dogs barking. My wife is alegric to cats and some doge her eyes and theoat swell almost closed. The heater in the room will not shut off in heat. The whole aray was very uncomfortable and because of the pet policy will not stay in anymore I H G hotels.
I haave been a good customer and have never written a bad review.
Thank you
Larry Warner
Customer avatar
Posted by
onMarch 20, 2025
Hi Lwill,
Thank you for staying with us at Holiday Inn Express & Suites Deming Mimbres Valley and for sharing your experience during your vacation. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the IHG Staybridge Suites Denver Cherry Creek, the ideal choice among hotels in Cherry Creek for an extended stay! We are a non-smoking, pet-friendly hotel with fully-equipped kitchens and free amenities: Wi-Fi, hot breakfast buffet, evening social Monday to Wednesday, laundry and fitness facilities. Spacious courtyard features a pickleball court, fire pit seating area, barbecues and a summer pool. Our all-suite hotel provides guests with discounted extended stay rates. Situated directly on the Cherry Creek trail, perfect for a morning jog or evening stroll and within walking distance of grocers, restaurants and shopping! Close proximity to Presbyterian St. Luke's Medical Center, Children's Hospital and Rose Medical Center.
 
Overall
2 out of 5
2 out of 5
Bad staff -made bed once during my 12 night stay.
By ibbu from Dallas TX
Bed was made once in 12 night stay. Racist staff -giving out complimentary things to other ppl, not me, right infront of me. Denied hot water at night when asked.
Customer avatar
Posted by
onMarch 20, 2025
Hi ibbu,
Thank you for staying with us at Staybridge Suites Denver-Cherry Creek and for sharing your experience during your business trip. We appreciate you for being one of our IHG One Rewards Platinum Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Experience refined hospitality at our perfect Downtown Memphis location, where travelers enjoy seamless check-in and premium amenities tailored to their needs. Centrally positioned in the heart of the Bluff City, our hotel offers effortless access to key business hubs and renowned landmarks, including Beale Street, AutoZone Redbirds Stadium, and the FedEx Forum, home of the Memphis Grizzlies. Our property provides proximity to major cultural events like the World Championship BBQ Competition and the St. Jude Marathon but also ensures a focused, productive environment for your work commitments. Enjoy modern comforts with skyline views, complimentary high-speed wireless internet, secured valet parking, and a fully equipped 24-hour business and fitness center. Dine at our Downtown Grille, conveniently located behind the lobby, where breakfast and dinner are served daily in a casual atmosphere. We look forward to delivering exceptional service that meets the demands of your busy schedule while providing a relaxing retreat in the heart of Memphis.
 
Overall
1 out of 5
1 out of 5
Poor communication and poor customer service.
By K9mom from United States
Was not told prior to check in that AC was not working. Then given box fan to "cool" room which it did not. Then when requested refund to go to another hotel was told only general manger could give refunds and she was rarely there. Ended up staying due to being tired. Sweated all night. Slept terrible. Then no hot water for shower in the morning. When asked for front desk to call manger, was told the manger only gives the number to her office in the hotel.
Customer avatar
Posted by
onMarch 20, 2025
Hi K9mom,
Thanks for staying at the Holiday Inn Memphis-Downtown (Beale Street). We appreciate you as an IHG One Rewards member and your loyalty to our brands since 2022. Our guests can count on us to keep our hotels clean, the staff friendly, and everything in working order. I am sorry for your experience during your stay. I have shared your comments with the hotel management. They will ensure a better visit upon your return.
Again, thank you for your feedback. We hope to have another opportunity to make your stay pleasant.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
The newest addition to the Gateway to the Cumberlands, and home to the University of the Cumberlands, is the Holiday Inn Express Williamsburg, Kentucky! We are located off Interstate 75 exit 11 , near the Kentucky/Tennessee border. We welcome you to experience our hotel and its beautiful surroundings. Perks like our complimentary hot Express Start Breakfast Bar , free high speed WIFI throughout the building and wired Internet in all rooms, microwave and mini fridge in all rooms, indoor heated pool and fitness room facilities all undoubtedly enhance your visit.
 
Overall
2 out of 5
2 out of 5
Room Not Clean
By Denne85 from Michigan
When we walked into the hotel room late night after a long day of traveling- we were not happy to find that the bedside tables were filthy with coffee stains and spilt liquids- I had to clean all the countertops with a washcloths as everything looked dirty.
The beds were made but I questioned if they had clean sheets as the surfaces in the room were so dirty. We didn’t change rooms as they told us at check in that this was the only 1 of 2 left, and we had already brought in all of our luggage and we were tired as it was @11:30 at night.
I did talk to the front desk employee in the morning about the experience and all she said was “I sorry about that” I have never been to a holiday in.ln Express that was that dirty and was very disappointed especially since we paid @$170 for the night.
Customer avatar
Posted by
onMarch 20, 2025
Hi Denne85,
Thank you for staying and choosing our Holiday Inn Express Williamsburg. We appreciate you being a Silver Elite member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Stay in One of the Best Hotels Midlothian, VA Offers. CURRENTLY UNDER RENOVATION The Holiday Inn Express Brandermill is excited to be the closest hotel to the River City Sportsplex in Midlothian, and Uptown Alley bowling and entertainment complex. We are conveniently close to the Greater Richmond Athletic Partnership’s new Collegiate School Aquatics Center swimming pool. Our hotel is 100% smoke-free for the comfort of our guests. All guest rooms feature refrigerators, microwaves and 37-inch flat screen TVs with HBO. Suites with whirlpool tubs, handicapped-accessible rooms and connecting rooms are also available. Be sure to ask about competitive corporate discounts rates. Our hotel is FEMA-approved for government travelers. Situated off Rte 288, in a charming suburb of Richmond, Virginia, our Holiday Inn Express® Richmond-Brandermill-Hull Street is near Alstom Power, and Bon Secours St. Francis Medical Center. Our facilities include a 24-hour business center and spacious meeting room. There is plenty to do from hiking at Pocahontas State Park, to watching a new movie at Commonwealth 20 Theatre. Close to popular wedding venues such as the Sunday Park / The Boathouse, Celebrations at the Reservoir, Amber Grove, and Fairview Farms . “Stay Smart" with a complimentary, hot breakfast bar and free high-speed Internet access. Our outstanding service, practical amenities and affordable prices will make you feel at home.
 
Overall
2 out of 5
2 out of 5
Dirty and not up to expectations
By Tiff28 from Richmond Va
Honestly I was disappointed in this specific holiday inn express. It is not up to par with the last couple holiday inn express we have been at within the past year. I am giving grace on the check in process and just the look of the lobby in general because they are under reservations and specified that clearly when booking and getting reservation updates. We got a renovated room on a renovated floor. Overall the room looked nice however when it came to that bath tub it was honestly disgusting. First of all it was like concaved in so after showering the water would just sit there which would explain why the tub was discolored. I’m not sure why you would renovate the whole room but not change out the disgusting tub. The water was not hot enough so for me the bathroom which is where I usually decompress was not a relaxing experience for me. In addition all the outlets in the bathroom did not work which was problematic bc I could not use my hair tools and had to do it in a much darker poor lit area in the hall way.
As for the tv. Very disappointed in how we could enjoy our entertainment bc it was a few select local channels and when we did try to airplay our iPad to the tv it only played the sounds but not the actual screen.
The pancake machine didn’t work for breakfast.
Overall please do better. I was very disappointed and will prob choose another hotel whenever I am in this area again.
Customer avatar
Posted by
onMarch 20, 2025
Hi Tiff28,
Thank you for staying and choosing our Holiday Inn Express & Suites Richmond-Brandermill-Hull Street for the wedding. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
French Quarter Hotel Walking Distance to Bourbon Street People travel to New Orleans throughout the year to explore the culture, music, history, and food. Come celebrate and enjoy the many festivals and events held in Louisiana's top-rated destination. The Holiday Inn® French Quarter-Chateau LeMoyne hotel welcomes you with New Orleans' historical charm and boutique ambiance. Our coveted New Orleans location places you in the center of it all. We are an easy walking distance to Canal Street, the French Market and the city's historic streetcar lines. Our French Quarter hotel is only a 10-minute walk to Jackson Square and Bourbon Street, making us the ideal hotel for exploring New Orleans by walking or streetcar. We are adjacent to the Central Business District and one mile from the Ernest N. Morial Convention Center and Caesar's Superdome, making it convenient for you to have the French Quarter experience. The Audubon Aquarium of the Americas, Audubon Zoo and World War II Museum are a short ride away via rideshare, taxi or streetcar/bus service, giving you the opportunity to indulge in New Orleans family friendly activities. Guest amenities include a lovely courtyard with a heated saltwater pool, free Wi-Fi, and mini fridges in each room. Upgrade to a balcony room and enjoy picturesque views with your morning coffee. Make reservations today to enjoy the charm and culture of this historic New Orleans hotel.
 
Overall
3 out of 5
3 out of 5
Room issues
By Rube from New Orleans
- Room door deadbolt was broken
- Leather couch was deteriorated/peeling
- Mold in Shower floor
- Loud noise from another room
- No Breakfast for Diamond Elites
- Loud AC/Heat noise in bedroom
- 2.5 minutes to get hot water
- Restaurant on site; no IHG Free Breakfast
Customer avatar
Posted by
onMarch 20, 2025
Hello Rube,
Thank you for staying and choosing our Holiday Inn French Quarter-Chateau LeMoyne for your vacation. We appreciate you being a Diamond Elite member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
We're the Best Among Picayune, Mississippi Hotels Ideally located along I-59 at exit 4, the Holiday Inn Express Hotel & Suites Picayune is a great home base for area travelers since it's close to Slidell and a short drive from New Orleans, Hattiesburg, and the gulf coast. Picayune, Mississippi offers our hotel's patrons fascinating natural attractions, close proximity to area businesses and easy access to Stennis International Airport (HSA) and Amtrak. Leisure guests staying at our hotel's location in Picayune, MS can explore local attractions, Crosby Arboretum, historic downtown, terrific golf courses and Stennis Space Center or venture to the Big Easy for a day trip to the French Quarter, the Riverwalk, the Aquarium of the Americas or the New Orleans Convention Center. Pearl River County offers great shopping, too, with antique stores around every corner and the North Shore Square Mall just minutes away. Business guests appreciate our hotel's Picayune, MS location, which is close to Chevron and NASA, as well as Ochsner Health Center. With a 1,070-sq-ft meeting space for up to 70 guests, A/V equipment and a Business Center with services to help guests prepare, we fulfill the needs of corporate travelers. From free high-speed Internet access, an indoor pool and a Fitness Center to a free, hot breakfast, our Picayune, Mississippi hotel's amenities ensure guest satisfaction. "Stay Smart" with us and enjoy the service you deserve at a price you can afford.
 
Overall
1 out of 5
1 out of 5
Insensitive and Mean Customer Service
By McHill from Texas
We were on a road trip from Texas, and arrived late Saturday night at the hotel, and checked in on a platinum elite loyalty member status. That midnight was the spring day light saving adjustment that resulted in us losing an hour of sleep. I reached out to the front desk that morning to request for a late check-out, but to my dismay, I was denied any form of late check-out, not even for 1 hour. When I requested to talk to the manager, I was told there was none on duty. This completely ruined our stay because we had to put our things together in a rush to leave by the check-out time to continue our road trip. It was shocking and disappointing because this is why you build loyalty and choose to stay there because of such benefits that are needful, and to be denied such a need due to meanness, greed and insensitivity is appalling. This hotel was literally empty, located in a remote town along the highway; and this had nothing to do with capacity but just wickedness. I have filed a complaint with IHG guest service and requested this hotel be removed from the loyalty list since they do not offer any benefit for loyal members.
Customer avatar
Posted by
onMarch 20, 2025
Hi McHill,
Thank you for staying at the Holiday Inn Express & Suites Picayune-Stennis Space Center. We appreciate you as an IHG One Rewards Platinum Elite member and your loyalty since 2010. We work hard to deliver an exceptional guest experience. I am sorry for the level of customer service you received during your stay. I have alerted the hotel management about your comments and sent you a private message with additional details.
Again, thanks for staying with us. We value your feedback and welcome the opportunity to serve you better.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to your new favorite destination in Central Florida. Built in Oct. 2020, our hotel provides a newer feel to this older town. Wildwood is often referred to as The Crossroads of Florida due its centralized location and easy access to both Interstate 75 and the Florida Turnpike. The Atlantic and Gulf Coast Beaches, Gainesville, Ocala, Orlando and Tampa are all reachable in an hour. The Community is booming with an abundance of activities to take advantage of. Whether you are in town for business or leisure, you will love the hotel's offered amenities to make you feel right at home. Our amenities include complimentary Express Start Breakfast, an outdoor deck featuring our heated pool and hot tub, and grill all surrounded by plush soft seating, the perfect place to gather and unwind. To ensure all day comfort, we offer a 24-hour fitness center, laundry facilities, sundry shop, and coffee station. While you are here, don't forget to take a ride over to the closest of The Villages town squares, Brownwood Paddock Square, home to an ample selection of eateries, offering several cuisine options. Stick around for the nightly entertainment while getting some shopping in. Then finish by stopping by Russell Stover and indulge in some of their delectable treats and ice cream.
 
Overall
3 out of 5
3 out of 5
Noisy and pore condition
By Tom31 from Ohio
At checkin staff said upper floors might be noisy due to youth basketball players so gave us 107. Kids were running down first floor alls and loud well into night. Shower door frame is rotted out and moldy. Toilet low, old style and rocked when sitting on it. Bath door would not close.
Customer avatar
Posted by
onMarch 20, 2025
Hi Tom31,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Wildwood – The Villages. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Off I-435 and Highway 45, just 10 minutes from Kansas City International Airport (MCI) and adjacent to Creekside Baseball and Softball Complex, Holiday Inn Express Kansas City North-Parkville offers modern rooms and top-notch amenities. Only 20 minutes from downtown Kansas City, business travelers appreciate our proximity to Cerner, Providence Medical Center, Fort Leavenworth Army Base, and the University of Kansas. Explore nearby attractions like the Legends, Kansas Speedway, Azura Amphitheater, and the Kansas City Renaissance Festival. Our location provides easy access to a variety of entertainment and dining options, making it perfect for both business and leisure travelers. Enjoy our Fitness Center, seasonal outdoor pool, free breakfast, free Wi-Fi, and free parking. With exceptional hospitality, we ensure you have a restful and relaxing stay in Parkville.
 
Overall
3 out of 5
3 out of 5
Nice hotel
By Mel l from Junction City, KS
I had a great check-in experience at the hotel, and the staff at the front desk was very kind. I had spoken with the night audit team the night before and arranged a late check-out for 1 p.m. The reason I asked for a late check-out was because I planned to go to church with my mom, and I needed a place for my sister and my service dog to stay during that time.
However, when I went to the front desk the following morning to confirm I wouldn’t be checking out yet, the staff member on duty told me I should have already checked out by 11 a.m., even though it was only 11:44 a.m. He also mentioned in a rude tone that the latest I could check out was 12 p.m.
This situation was frustrating, especially since I had already been promised a late check-out. I wanted to bring this up because the lack of consistency and communication between the staff members created unnecessary confusion and discomfort.
Customer avatar
Posted by
onMarch 20, 2025
Hi Mel l,
Thank you for staying and choosing our Holiday Inn Express Kansas City North – Parkville for your mom's birthday. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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