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    February 14, 2017
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    April 25, 2025
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This state-of-the-art hotel features special in room amenities such as free high-speed Internet access, microwave and mini fridge, Keurig coffee maker, and 40” mounted flat panel LCD TV. Whether you are staying with us for business or leisure, take time to relax and enjoy our complimentary hot Continental breakfast, business center, and wireless internet access in all public areas and state of the art fitness center. Points of interests Companies: Humana, UPS, Ford Motor Co., LG&E Hospitals: U of L, Norton Healthcare, Norton Children’s, Veteran's Administration Universities: University of Louisville (U of L), Sullivan University, Spalding University & Bellarmine University. Local Attractions: Louisville Slugger Museum and Factory, Louisville Slugger Field - Home of the Louisville Bats (Triple-A affiliate of the five-time World Series Champion Cincinnati Reds), YUM! Center, Frazier History Museum, Kentucky Museum of Arts and Crafts, Muhammad Ali Center, Kentucky Center for the Performing Arts, Speed Art Museum, Fourth Street Live!, Mercury Ballroom, Kentucky Science Center, Louisville Glassworks, Belle of Louisville, Angel's Envy Distillery, 502 Winery, Churchill Downs, Kentucky Derby Museum, Cathedral of Assumption, Louisville Mega Caverns, and Kentucky Kingdom. “Stay smart” at the Holiday Inn Express & Suites Louisville Downtown.
 
Overall
3 out of 5
3 out of 5
Nice hotel, bad staff
By Steve C from Dallas, Tx
This is a nice hotel but staff is lazy and breakfast is typical boring stuff. The rates are too high for location and hotel quality.
Customer avatar
Posted by
onApril 25, 2025
Hi Steve C,
Thank you for staying at the Holiday Inn Express & Suites Louisville Downtown. We appreciate having you as one of our IHG One Rewards Silver Elite members.
We provide quality essentials delivered with depth and highlighted with purposeful detail for your stay. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management as a reference to enhance our services and facilities.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to voco Beirut Central District, the perfect base for exploring Beirut. Just steps from Zaitunay Bay, the Corniche and the iconic Raouche Rocks,our prime location invites you to admire stunning sea views, exceptional dining, and world-class amenities. With attentive and personalized service, we cater to every need. Enjoy our outdoor pool, our fully equipped gym, and versatile meeting rooms. voco Beirut embraces sustainable practices to enhance your stay while protecting the environment.
 
Overall
3 out of 5
3 out of 5
Nice property terrible service
By WM1010
It’s a shame the hotel is fully refurbished the room design is very nice and location is fantastic but the service is non-existent.
At check in i asked for an extra towel and slippers never received them after a 2 day stay . The hotel doesn’t have in house pressing and they don’t have an iron in the room !
Housekeeping turned up at 5 afternoon , express check out is weird they followed me to my car to settle $5 balance so what’s the point of express !? They only have one person at the desk so check in/out tales a while although i must say the young lady at check inwas super nice ….it was one thing after the other .
The positives , room is well appointed so is the bathroom, mattress comfortable pillows so-so but overall has a great potential if they fix the service . People need proper training for sure.
Customer avatar
Posted by
onApril 25, 2025
Hi WM1010,
We appreciate your business and continued loyalty to IHG® One Rewards. Thank you again for your stay at our voco Beirut Central District hotel. We aim to deliver an uplifting and relaxing experience. I am sorry your stay was not as expected.
I've shared your comments with our hotel management. I trust that they'll take the necessary actions to set the proper expectations of our guests and ensure we live up to our customers' desired hospitality standards.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
Warmest Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Located in the heart of "The Princess City" Indiana's 2nd largest shopping district, the Holiday Inn Mishawaka/South Bend - Conference Center is the ideal hotel for your Notre Dame Football and Mishawaka Fieldhouse reservations, extraordinary eats, or small/large gathering. Join us at The Douglas Kitchen & Bar our own branded on-site restaurant serving the best in American-style dining with Mexican & Italian flare. The fully stocked bar features 12 beers on-tap which are rotated seasonally, the area's best wine selections, along with the best in top-shelf made-from-scratch cocktails. Looking for function space for your next business meeting? Reunion? Wedding? Or another special event? With 10,000+ square feet of meeting and convention space, The Saint Joseph Conference Center staff look forward to serving groups of all sizes. Our amazing sales and catering staff can coordinate every detail from start to finish for any size event. Order from our catering menu or let us help you create the perfect dish for your perfect event. The team of chefs will go to work ensuring every detail is executed to the fullest for a picture-perfect presentation and crowd wowing taste.
 
Overall
3 out of 5
3 out of 5
Expected a better experience
By Michigan2025 from Chicago
I expected a better experience based upon other reviews. Hotel needs better maintenance and better staff.
Customer avatar
Posted by
onApril 25, 2025
Hi Michigan2025,
We appreciate your business and continued loyalty to IHG® One Rewards. Thank you again for your stay at our Holiday Inn Mishawaka - Conference Center hotel. We are committed to providing a memorable and inviting stay. I am sorry your experience was not as expected.
Your feedback regarding our upkeep and overall service has been shared with our hotel management team. I trust they will take the necessary steps to address your concerns and enhance the guest experience moving forward.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
Warmest Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
On behalf of Holiday Inn Express and Suites Fayetteville South, we extend you a very warm welcome and are honored that you have chosen to stay with us. For your convenience, the Holiday Inn Express and Suites Fayetteville South offer several on-site amenities, such as free wireless internet access, large fitness center and complimentary hot breakfast. If you are ready to step out and explore the area, our hotel is conveniently located, within a variety of popular restaurants and attractions such as Crown Coliseum and Segra Stadium. Our staff is available to assist you 24 hours a day with directions, suggestions and any other needs you may have.
 
Overall
3 out of 5
3 out of 5
Convenient location off I 95
By Snowbird on I 95 from Connecticut
Have stayed here many times. Perfect to stop and spend the night driving to or from Florida for snowbirds. Nicely remodeled, very clean but only very basic amenities provided that were adequate for the purpose of our stay. The breakfast on our previous stays was always excellent. This time half the hot choices were gone. No eggs. No potatoes. I guess the price of eggs is prohibitive for the bottom line. The automatic pancake maker is excellent and produces 4 small tasty pancakes in an out a minute or two. Fresh fruit was only a few old bananas and one tired apple in the bowl early in the morning, so they hadn’t run out or anything like that. Except for our evening arrival receptionist who was cold and unhelpful, the rest of the staff were all excellent. No recognition of my IHG status at all.
Customer avatar
Posted by
onApril 25, 2025
Hi Snowbird on I 95,
We appreciate your business and Silver Elite membership with IHG® One Rewards. Thank you again for your stay at our Holiday Inn Express & Suites Fayetteville South hotel. We aim to offer an engaging place to rest and recharge. I am sorry we missed making your experience seamless.
Your feedback regarding our amenities and overall service has been shared with our hotel management team. I trust they will take the necessary steps to address your concerns and enhance the guest experience moving forward.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
Warmest Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express and Suites Columbus-Polaris Parkway hotel offers complimentary high speed internet, Fitness Center, guest laundry and a heated indoor pool. Corporate travelers will appreciate such amenities as a 24-hour Business Center with Internet, print, copy and fax services, high-speed wired and wireless Internet, and guest link. We offer our Express Start Breakfast Bar, a hot breakfast complimentary to all guests. Our great location is nestled in the heart of Polaris Parkway close to Polaris Fashion Place, fine dining such as Eddie Merlot's, many family restaurants and major corporations including Mettler Toledo, Microsoft, JP Morgan Chase and Nationwide Insurance. Whether you're looking to dive into a refreshing swim, improve your fitness, or simply relax, our indoor heated pool offers the perfect escape all year round. Wristbands are required based on occupancy of the room determined by room type. We do not allow parties.
 
Overall
3 out of 5
3 out of 5
Recent Stay
By TDUB from OH
Overall the stay was fine. A couple of things in terms of improvement. There were 2 elevators on the property but only one of them worked. That was annoying. The other thing that I would call out is key cards consistently stopped working. Had to go to the front desk 3-4 times to get cards that worked.
Customer avatar
Posted by
onApril 25, 2025
Hello TDUB,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and thanks for staying with our Holiday Inn Express And Suites.
We always ensure the best hospitality in town. I am sorry about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Hammond, IN located just 35 minutes from Chicago, just off I-80/94. The Formula Blue concept features public space that is upbeat, dynamic, and friendly and provides flexible seating areas and furnishings that accommodate a wide range of needs and functions simultaneously. Our guest rooms offer a fresh, clean, and contemporary space that allow guests to be productive during their stay and have a great night's sleep. Enjoy complimentary Wi-Fi and Express Start breakfast, a variety of room types, lobby Suite Shop and on-site laundry. In addition, guests can keep up their workout routine in our 24-hour fitness center or enjoy a dip in our indoor pool. Business travelers will benefit from the proximity to many nearby companies including Ford, Lear, Arcelor-Mittal, BP, and Unilever. The hotel also offers a Business Center and spacious meeting room making it convenient for you to work while away from your office. In Hammond, we put you close to all the fantastic area attractions! Some of the favorites include Indiana Dunes, Lake Michigan, Three Floyds Brewery, Hard Rock Casino, Horseshoe Casino, Balmoral Park and Southland Venter Ho-Chunk Nation.
 
Overall
3 out of 5
3 out of 5
Decent place to stay.
By Pd5100 from Kentucky
Was not greeted as an IHG Diamond member. Pool was closed. Everything else was as you'd expect at a Holiday Inn.
Customer avatar
Posted by
onApril 25, 2025
Hi Pd5100,
We appreciate your Ambassador and Diamond Elite membership with IHG® One Rewards. Thank you again for your stay at our Holiday Inn Express & Suites Hammond hotel. We aim to offer an engaging place to rest and recharge. I am sorry we missed making your experience seamless.
Your feedback regarding our amenities and overall service has been shared with our hotel management team. I trust they will take the necessary steps to address your concerns and enhance the guest experience moving forward.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
Warmest Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express and Suites Little Rock Downtown. Conveniently located off Interstate 30, in a quiet Downtown neighborhood, we are just minutes from the Bill and Hillary Clinton National Airport. During your stay, you will enjoy easy access to local neighboring attractions such as the Statehouse Convention Center, Simmons Arena, Children's Museum of Discovery, Clinton Presidential Library, and Heifer Int. Our corporate clientele will find us conveniently located near the Regions Center, Stephens, Inc., and Simmons Bank Building. Be sure to find the perfect gift or souvenir from one of our nearby Little Rock River Market District shops. Grab a bite from one of Little Rock's acclaimed restaurants and entertainment venues, such as Camp Taco, Lost Forty Brewing, the Rail Yard, Fidel and co coffee roasters (all withing walking distance!) Sticky Fingers, Gus's Fried Chicken, Dugan's Irish Pub, Samantha's Tap Room, Cache, and Sony William's Steak House. Visit any of our friendly staff for dining, shopping, and entertainment recommendations! After a long day of work or play, our spacious guest rooms and suites are the perfect place to relax. Complimentary Wi-Fi, 50 inches televisions, refrigerators, and microwaves are available in each room. In addition, we invite you to enjoy our indoor heated saltwater pool, 24-hour Fitness Center, and welcoming lobby lounge. Don't miss our delicious, hot breakfast buffet every morning!
 
Overall
3 out of 5
3 out of 5
Clean hotel, could use improvement
By AR0528 from US
I checked into this hotel very late - around 1am and the woman who checked us in was just flat out rude and unfriendly (Dylan/Davlyn I don’t remember). The 5 minutes she had to spend checking us in seemed like we were inconveniencing her and cutting into whatever she was doing when we got there. Asked about checking out late (like anyone would who checks into a hotel at 1am) and she told me no and that I would have to ask the workers in the morning. I did go down in the morning and they had no problem accommodating an hour late check out so I’m not sure why that couldn’t happen a few hours earlier. Storm was so helpful and kind in the AM to help with that. The hotel was very clean and seemed updated. Parking was odd - the lot is very small and overflow parking is a dirt construction lot and they make you pay to park. It worked for what we needed, but I don’t think I would stay there again other than for convenience.
Customer avatar
Posted by
onApril 25, 2025
Hi AR0528,
We appreciate your business and Platinum Elite membership with IHG® One Rewards. Thank you again for your stay at our Holiday Inn Express & Suites Little Rock Downtown hotel. We aim to offer an engaging place to rest and recharge. I am sorry we missed making your experience seamless.
I have shared your feedback with our hotel management, and I am confident they will take the appropriate steps to ensure we meet our guests' expectations and uphold our hospitality standards.
Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional service you deserve!
Warmest Regards,
Alice P.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
At Holiday Inn Harare, we believe in making every guest smile through our commitment to true hospitality. Nestled in the vibrant capital of Zimbabwe, our hotel features 201 thoughtfully designed rooms, ensuring you enjoy the renowned Holiday Inn hallmarks: comfortable rooms, enticing food and beverage options, kids east free, a warm and friendly staff dedicated to making guests smile. Our prime location on the edge of the city’s commercial core offers a peaceful retreat amidst the bustling atmosphere. Enjoy free and secure parking while you savor delectable meals at the Vumba Restaurant, offering a range of buffet and à la carte options—perfect for fueling your adventures in and around Harare. Our stunning swimming pool area is a tranquil oasis, inviting you to relax and soak up the sun. It’s the perfect spot to unwind after a day of exploring, offering a serene atmosphere to refresh and rejuvenate. Plus, our well-equipped gym ensures you can maintain your fitness routine while enjoying your stay. Whether you're traveling for business or leisure, Holiday Inn Harare combines comfort, convenience, and true hospitality for an unforgettable experience. Book your stay today and let us make you smile!
 
Overall
1 out of 5
1 out of 5
Guest's wishes should be granted and where specific rooms are reserved, it should always be made available. I feel discriminated against
By Munah from Harare, Zimbabee
Reservations and front Office did not honor my request.
Customer avatar
Posted by
onApril 25, 2025
Hello Munah,
Thank you for being a Platinum Elite member of IHG One Rewards and staying at our Holiday Inn Harare.
We strive to make our travelers relax and experience joyful moments. I am sorry to learn about your concern while staying at our hotel. Additionally, I have sent you a private message to discuss this matter further.
We look forward to having the opportunity to share a more positive experience.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
It is our pleasure to welcome you to the Holiday Inn Express and Suites – Prosser, WA where you are a part of it all and incredible value and comfort are offered. Our newly built Prosser, WA hotel offers a convenient location to explore the many wineries surrounding us. A short drive and you will find many local restaurants, antiques shops and family fun activities await you. At Prosser, WA, our hotel offers you the getaway to relax after exploring the lush Yakima Valley's culture and charm. Our Benton County hotel invites you to relax in our indoor pool or create your favorite dinner on our Outdoor Grill and Covered Patio followed by a local taste of the distinctive wines that lay just around the corner. Our Fitness Center and Guest Laundry are available 24 hours where you Stay Smart on your schedule. While at the Holiday Inn Express and Suites Prosser, WA hotel, plan to visit the variety of local activities such as Prosser Aquatic Center, Sage Bluff Alpacas, Black Rock Creek Golf Course, Princess Theatre, Prosser Skatepark and Benton County Museum. Our 100% non-smoking hotel in Washington’s finest wine country offers a free hot breakfast indulging you with a practical stay. Our Prosser, WA hotel offers our business travelers a Business Center with copy and fax services along with free high-speed internet access. We are conveniently located adjacent to Love's Travel Stop.
 
Overall
3 out of 5
3 out of 5
Communicate
By TheDad from Junction City, OR
Nothing irritates me more when I request something like the top floor and nothing, I mean Nothing is communicated of my special request. Not a sorry, we couldn't accommodate or anything. I am a reasonable man. If you couldn't do it for some reason, just tell me so. Don't leave me in limbo or surprise me at check in or even make me have to ask. Communicate!! Also I don't like being asked again to review and not hear anything about my first review. Change out those showerheads!!! Poor pressure.
Customer avatar
Posted by
onApril 25, 2025
Hello TheDad,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and thanks for staying with our Holiday Inn Express And Suites.
We always ensure the best hospitality in town. I am sorry about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Located in Layton, Utah, our hotel’s motto is to “Impress Guests”, and we surely will! Whether you are here for business, leisure, or a little bit of both, we are designed to meet your every need. We are conveniently located just off I-15, and I-84 and Hwy 89 are accessible within minutes of the hotel. For our business travelers, we have meeting space that will accommodate over 40 people. Our Wi-Fi is complimentary throughout the hotel, and our business center is conveniently accessible 24 hours a day. Companies such as ATK, Boeing, Northrop Grumman, Autoliv, as well as Hill Air Force Base are located in the immediate vicinity of the hotel. For our leisure travelers, we are within an hour’s drive of world class skiing, either at Snowbasin Resort or Park City resorts. Lagoon Amusement Park is just a short drive away, as well as many hiking, biking, and outdoor activities. Swim laps in our indoor pool or enjoy the hot tub after a long day! Our fitness center is open 24 hours a day to accommodate your busy schedule. A complimentary full hot breakfast is served daily, and three times a week we serve complimentary drinks and hors devours for all guests to enjoy at our Manager’s Reception. We look forward to serving you!
 
Overall
3 out of 5
3 out of 5
Great comfortable beds always
By None ur business from Moab ut
Only down the quality is shower knob needed to be change out..no pressure also temperature is reverse
Customer avatar
Posted by
onApril 25, 2025
Hello None ur business,
We appreciate your feedback. It’s great to hear from our IHG One Rewards Silver Elite member. Thanks for your loyalty since 2012 and thanks for staying with our Holiday Inn Express.
We always ensure the best hospitality in town. I am sorry about the issues you had during your stay. I will be sharing your feedback with hotel management for review.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
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