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GreaterChina's Review Comments
 
Crowne Plaza Shanghai, located in the downtown area, is around 500 meters walk to Metro Lines 10 & 11, direct access to Shanghai Hongqiao International Airport and Railway Station by Line 10 and to Shanghai Disney Resort by Line 11. Dine at any of the restaurants in the hotel, or spend a relaxing afternoon in the café and Charlie's Bar. Either way will be an unprecedented experience for your sense! Circles Café provides International Buffet and A La Carte, Yue Palace Chinese Restaurant offers unique Shanghainese food, and Charlie's Bar presents high quality beverages and delicate afternoon tea. After work, you can relax in the indoor pool or hit the gym with state-of-the-art fitness equipment, and release your vitality.
 
Overall
3 out of 5
3 out of 5
整体性价比不高
By xrqqmm from 上海中国
房间配套设施陈旧,房间内布局不合理。虽然整体的服务比较专业,但是结合价格,设施,服务,食品等性价比较低,没有体现出IHG的价值所在。
Customer avatar
Posted by
onFebruary 27, 2017
尊敬的客人您好,
上海银星皇冠假日酒店向您问好!
感谢您入住上海银星皇冠假日酒店并在百忙中抽出时间与我们分享您的感受,您近期的住宿体验未达到您的期望,我们对此深感抱歉。酒店位于市中心,交通便利,毗邻徐家汇商圈,地理位置优越。酒店建于90年代,是上海第一家皇冠假日品牌的酒店,历史悠久,虽跟现在的设施布局有点差距,但我们现在也根据当下的风格进行改造。酒店从2010年起逐步对酒店进行重新装修,并已焕然一新,酒店还拥有一座新翼楼宇,设施设备齐全。
请关注我们的官方微信,搜索“上海银星皇冠假日酒店”,了解最新的推广信息,上海银星皇冠假日酒店致力于为客人提供卓越的服务。
衷心期待您再次光临,祝您生活顺利,万事如意!
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InterContinental Sanya Haitang Bay Resort is nestled in a scenic paradise surrounded by mountains and a tropical lagoon. The luxury resort is beautifully landscaped with lush tropical plants and foliage as well as perfectly manicured lawns. One of our unique features is a large sea water aquarium and its restaurant, AQUA. You can simply relax in our guest rooms with spectacular ocean views or enjoy shopping at the Sanya Duty Free Mall.
 
Overall
5 out of 5
5 out of 5
硬件条件出色,服务一流
By 踢百哥d from 北京
很好,只是海底餐厅的早餐让我很失望,虽然新鲜感和环境一流,可是菜品实在是与价格不符,卖环境的餐厅也不可以糊弄啊!
Customer avatar
Posted by
onFebruary 27, 2017
尊敬的宾客,您好!感谢您对我们酒店的评价。您是IHG®优悦会会员,我们非常感谢您的忠诚惠顾。对于您在酒店海洋餐厅的用餐体验没有达到您的预期,我们深感抱歉,我们已经将您的意见反馈给餐饮部管理人员,并会尽快做出调整和改善。酒店特色海洋餐厅,引源南中国海,柔和的灯光和海洋馆镜面为宾客打造一个梦幻的海底用餐氛围,餐厅提供特色自助午晚餐,如各式海鲜、三文鱼及扒类等,晚餐还将有两份主菜牛排和龙虾二选一,我们诚挚希望您能再次光临海洋餐厅品鉴我们的美食,您的专业意见对我们非常重要。再次感谢您对我们提出的中肯意见,我们会不断努力,希望能有机会再次欢迎您下榻三亚海棠湾天房洲际度假酒店,以便我们奉上更好的服务。总经理:宋兆添
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Experience impressive service at Crowne Plaza Suzhou Hotel, with a beautiful lakeside setting in Suzhou Industrial Park. At Crowne Plaza Suzhou, you're less than 5km from the highway, around 31km from Sunan Shuofang Airport, and 63km from Shanghai Hongqiao Airport. We are in Suzhou Industrial Park, surrounded by major companies, and minutes by bus, subway car or bike to the Chinese gardens of downtown Suzhou. Ask our Crowne Plaza Meetings Director about hosting events in our 12 meeting rooms and ballroom. Live entertainment is on offer at Mariana Atrium Lounge. Savour gourmet Cantonese dishes in the Prince Restaurant. International cuisine sizzles in the six open kitchens of the Sun Seeker. Dive into freshness and flavors at Zhen Hotpot. Whether indulging in fine dining or sipping tea in our Fragrance Tea Lounge, you'll enjoy stunning lake views at Crowne Plaza Suzhou. Sit back and watch the sun set, or unwind with a treatment in our Wellness Spa.
 
Overall
5 out of 5
5 out of 5
Very impressive
By Allen from Shanghai
Thank you Ms.Wiki and Mr.Burce.The hotel staff is very helpful and they go above and beyond their responsibilities to make sure i am a happy customer.Very impressive.
Customer avatar
Posted by
onFebruary 27, 2017
Dear Allen,
Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable. Please rest assured that your generous words of praise will be certainly shared with our colleagues for their professional services. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
Leah Li
Marketing and Communications Director
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Crowne Plaza Lanzhou is The Place to Meet, for work or holiday in your next visit to Lanzhou. Conveniently located at Lanzhou North Binhe East Road and 68km from Lanzhou Zhongchuan Airport, we are close to GanSu Conference and Exhibition Center and Gansu Grand Theater and Marathon Themed Park. Commute easily to other parts of the city with the nearby Liuzhong Highway or readily available taxis in the district. Crowne Plaza Lanzhou boasts 1500 sqm. of flexible event space including 4 meeting rooms, one VIP reception room, and a Grand Ballroom that seats up to 400 guests. Let our Crowne Meetings Director tailor our facilities to suit your event’s needs, whether it is a boardroom meeting, exclusive product launch or annual company dinner. Crowne Plaza Lanzhou master chefs will craft full banquet menus, customized cocktail receptions or refreshing working lunches for your events. Crowne Plaza Lanzhou guestrooms all feature Yellow River View, flat-screen televisions, satellite channels, work desks with ergonomic seats and high-speed Internet access. Let our Business Center support all your secretarial needs with print, fax, copy, email and IT services. Renew your body with a workout or swim in Crowne Plaza Lanzhou modern Fitness Center or relax with a massage in our tranquil Spa. Treat yourself to the finest cuisines at our signature restaurant, our all-day dining or convenient room service. Then relax with an evening cocktail at lounge.
 
Overall
5 out of 5
5 out of 5
服务一流
By Parker from 西安
所有员工训练有素 服务态度好。价格稍贵,超出出差标准。如果能成为会员 打折! 每次来兰州都住这里,就不住别的地方了!
Customer avatar
Posted by
onFebruary 27, 2017
尊敬的宾客,非常感谢您对我们的喜爱和给予我们的莫大鼓励。酒店成立以来一直遵循酒店集团统一的服务理念,不断致力于为宾客提供更加优质的服务以及设施,为宾客提供卓越的入住体验!欢迎您加入洲际酒店集团优悦会及商悦会,为您的商务出行赚取更多积分,从而有权享受更多的专属优惠和礼遇。如您有需求可以咨询酒店。
酒店距离中川机场68公里,乘坐出租车仅需60分钟,距离兰州火车东站6公里乘车仅需15分钟。离高速公路近,距市中心10多分钟。交通便捷,是您出差旅行的不错选择。衷心的希望可以给您带来超值的入住体验。期待您的下次入住!
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Crowne Plaza Lanzhou is The Place to Meet, for work or holiday in your next visit to Lanzhou. Conveniently located at Lanzhou North Binhe East Road and 68km from Lanzhou Zhongchuan Airport, we are close to GanSu Conference and Exhibition Center and Gansu Grand Theater and Marathon Themed Park. Commute easily to other parts of the city with the nearby Liuzhong Highway or readily available taxis in the district. Crowne Plaza Lanzhou boasts 1500 sqm. of flexible event space including 4 meeting rooms, one VIP reception room, and a Grand Ballroom that seats up to 400 guests. Let our Crowne Meetings Director tailor our facilities to suit your event’s needs, whether it is a boardroom meeting, exclusive product launch or annual company dinner. Crowne Plaza Lanzhou master chefs will craft full banquet menus, customized cocktail receptions or refreshing working lunches for your events. Crowne Plaza Lanzhou guestrooms all feature Yellow River View, flat-screen televisions, satellite channels, work desks with ergonomic seats and high-speed Internet access. Let our Business Center support all your secretarial needs with print, fax, copy, email and IT services. Renew your body with a workout or swim in Crowne Plaza Lanzhou modern Fitness Center or relax with a massage in our tranquil Spa. Treat yourself to the finest cuisines at our signature restaurant, our all-day dining or convenient room service. Then relax with an evening cocktail at lounge.
 
Overall
5 out of 5
5 out of 5
服务很好
By Ritter
整体服务很好,环境很好,设施新,只是房间过热了。早餐丰富,服务周到。行政酒廊的水果只能用于榨汁,不能直接食用,可改进。
Customer avatar
Posted by
onFebruary 27, 2017
尊敬的宾客您好,非常感谢您的好评与认可,酒店环境受到宾客的一致喜爱,高踞黄河之畔,周边自然景色优美。酒店客房整洁高雅,设施设备完善。
酒店是中央空调,如果您觉得热可以关掉空调,酒店的空调面板也可以调节温度,打开窗户自然通风也会比较舒适。
一楼河畔咖啡厅早餐有可口的中餐和西餐,牛肉面是一大特色。这些都极受客人们的青睐。
行政酒廊提供含各类甜点及小食拼盘和酒水饮料,提供的饮料都是由新鲜的水果鲜榨而成。经过落实,我们的工作人员当时也给您做了解释。如果您需要也可以单点。给您带来不便,我们深感抱歉。您提的建议我们也会酌情采纳。 衷心的希望我们优雅的环境和卓越的服务能给您带来深刻得入住体验,期待您的下次入住!
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Crowne Plaza Lanzhou is The Place to Meet, for work or holiday in your next visit to Lanzhou. Conveniently located at Lanzhou North Binhe East Road and 68km from Lanzhou Zhongchuan Airport, we are close to GanSu Conference and Exhibition Center and Gansu Grand Theater and Marathon Themed Park. Commute easily to other parts of the city with the nearby Liuzhong Highway or readily available taxis in the district. Crowne Plaza Lanzhou boasts 1500 sqm. of flexible event space including 4 meeting rooms, one VIP reception room, and a Grand Ballroom that seats up to 400 guests. Let our Crowne Meetings Director tailor our facilities to suit your event’s needs, whether it is a boardroom meeting, exclusive product launch or annual company dinner. Crowne Plaza Lanzhou master chefs will craft full banquet menus, customized cocktail receptions or refreshing working lunches for your events. Crowne Plaza Lanzhou guestrooms all feature Yellow River View, flat-screen televisions, satellite channels, work desks with ergonomic seats and high-speed Internet access. Let our Business Center support all your secretarial needs with print, fax, copy, email and IT services. Renew your body with a workout or swim in Crowne Plaza Lanzhou modern Fitness Center or relax with a massage in our tranquil Spa. Treat yourself to the finest cuisines at our signature restaurant, our all-day dining or convenient room service. Then relax with an evening cocktail at lounge.
 
Overall
5 out of 5
5 out of 5
硬件较好,问题得以及时解决
By Anonymous
对于通过visa优惠渠道预定的房型升级和包含早餐的信息与酒店前台接收到的预定信息不一致,在出现问题后,在主管人员和前台工作人员的协商下得以及时解决
Customer avatar
Posted by
onFebruary 27, 2017
尊敬的宾客您好:感谢您的入住。我们已经落实了当时的情况,给您造成的不便,我们深感抱歉。同时很高兴可以为您解决问题。
酒店自成立以来,一直遵循洲际集团的服务理念。为宾客带来满意的入住体验,酒店已经推出“早餐同步退房”的便捷服务,便于您快速退房,节省您的宝贵时间,为您的出行带来方便,欢迎下次入住体验。衷心期待您的再次光临!
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Crowne Plaza Lanzhou is The Place to Meet, for work or holiday in your next visit to Lanzhou. Conveniently located at Lanzhou North Binhe East Road and 68km from Lanzhou Zhongchuan Airport, we are close to GanSu Conference and Exhibition Center and Gansu Grand Theater and Marathon Themed Park. Commute easily to other parts of the city with the nearby Liuzhong Highway or readily available taxis in the district. Crowne Plaza Lanzhou boasts 1500 sqm. of flexible event space including 4 meeting rooms, one VIP reception room, and a Grand Ballroom that seats up to 400 guests. Let our Crowne Meetings Director tailor our facilities to suit your event’s needs, whether it is a boardroom meeting, exclusive product launch or annual company dinner. Crowne Plaza Lanzhou master chefs will craft full banquet menus, customized cocktail receptions or refreshing working lunches for your events. Crowne Plaza Lanzhou guestrooms all feature Yellow River View, flat-screen televisions, satellite channels, work desks with ergonomic seats and high-speed Internet access. Let our Business Center support all your secretarial needs with print, fax, copy, email and IT services. Renew your body with a workout or swim in Crowne Plaza Lanzhou modern Fitness Center or relax with a massage in our tranquil Spa. Treat yourself to the finest cuisines at our signature restaurant, our all-day dining or convenient room service. Then relax with an evening cocktail at lounge.
 
Overall
5 out of 5
5 out of 5
舒服
By quickly
性价比差点,但是服务很好很专业,高标准,会继续住这个类似的酒店,也会推荐给朋友………………………………………………………………………………………………………………………………………
Customer avatar
Posted by
onFebruary 27, 2017
尊敬的宾客非常感谢您的好评与分享,酒店矗立于黄河北岸,毗邻甘肃大剧院和甘肃国际会展中心,周边景色优美,房间舒适整洁。作为甘肃省兰州市首家国际高端品牌酒店,每位员工都致力于为宾客提供优质的服务,我们也非常希望通过聆听宾客的反馈来不断提升酒店的服务和产品,期待您分享下一次的入住体验!欢迎您再次选择入住兰州皇冠假日酒店!衷心的希望完善的设施设备和优美的环境给您带来超值而美好的体验。
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The hotel is located in the center of the city with convenient and well-connected transportation, adjacent to the fashionable and cutting-edge China Merchants Garden City shopping mall. Surrounded by the ancient town of Jiangnan Zhouzhuang, Jinxi, Qiandeng and many other attractions. In the hustle and bustle of the city to create a quiet corner, out of the bustle, reflecting the fireworks of the world, into the good times, immersed in the quiet time. Inside the hotel, the design concept is based on the elements of Jiangnan culture, drawing on the combination of Kunqu and modern aesthetics, the color layout, unique, conveying a sense of warmth and human empathy for the space. Room panoramic floor-to-ceiling window design, a full view of the prosperity of the city of deer, watching the clouds, listening to the stars murmur, pull full of vacation comfort, so that you quietly enjoy peace of mind to sleep. Crowne Plaza Kunshan, every frame is so stunning and marvelous!
 
Overall
5 out of 5
5 out of 5
地點相對好
By Anonymous
位於昆山城北區域.緊臨九方城購物商場..相對便利.針對商務出行入住.著時便捷.購物城內飲食項目多.選擇性大.酒店為新開立的酒店.裝修新.物品新.服務態度好.
Customer avatar
Posted by
onFebruary 27, 2017
感谢您选择入住昆山皇冠假日酒店,酒店坐落于时尚前沿的九方购物中心之内,各大餐饮、服饰品牌俱全,以知名的国际品牌、新颖大气的建筑、舒适的居停氛围及完善的餐饮、会务、健身娱乐设施,成为昆山的亮丽新地标。此外,酒店位于昆山市中心北部,距离昆山站及昆山南站仅20分钟的车程,地理位置优越,交通便捷,是您商务、度假的首选。再次感谢的认可,期待再次为您提供尽善尽美的服务。
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Crowne Plaza Hotel & Suites Landmark Shenzhen is located in the heart of Shenzhen's bustling Luohu commercial and shopping district. Ideally situated for meetings on-site and attending to local business. The hotel is about 32.1 kilometers away from Shenzhen Baoan International Airport, about 1.6 kilometers away from Luohu train station & Luohu border gateway to HongKong, and about 6.4 kilometers away from Shenzhen Convention Center. Our multilingual staff can facilitate every business need. A dedicated Crowne Plaza Meetings Director helps plan productive events and responds to availability requests within two hours. We stand out among business hotels in Shenzhen by offering flexible function rooms for meetings – plus support services, from courier to translation and secretarial assistance. You are able to walk out the door into the heart of Shenzhen’s bustling Luohu commercial and shopping district, where it is also easy to seek peace and quietness in noisy surroundings. The hotel is about 269 meters away from Guomao Metro trains. On-site dining and wellness opportunities keep you fueled, connected and energized. Having Italian cuisine at Prego or Cantonese at Fortune Court. Stay your day with a refreshing breakfast at the Brew House.You can take advantage of our pool and Fitness Center. Cocktails or pastries and coffee at Vienna Café make for a wonderful evening.
 
Overall
3 out of 5
3 out of 5
服务一般
By barbie1014 from 北京
枕头不舒服; 地毯有味道; 餐厅服务很好; 装饰老套; 角落房间需要和工作人员换房间不同意;排风声音很大;餐厅食物种类太少,不过蟹腿非常好脱壳,可能要好过北海道
Customer avatar
Posted by
onFebruary 27, 2017
尊敬的客人:
感谢您下榻深圳富苑皇冠假日套房酒店,并占用您宝贵的时间给我们提出反馈意见。首先,感谢您对我们餐厅服务给予的肯定。其次,关于房间的枕头,我们提供四种不同的枕头供宾客选择,推荐您下次入住时选择适合您的枕头类型,相信能为您打造更加舒适无忧的就寝环境;关于您提到的地毯有味道的问题,我们会及时将您的意见反馈给相关同事,做好相关的检查工作,并会加强房间的通风;此外,关于换房间的问题,由于您入住期间住房率高,所以很抱歉未能满足您的要求;最后,我们十分重视您对酒店餐厅食物种类的反馈,我们会不断的更新调整我们的菜品,力求满足更多宾客的口味。希望本次入住没有影响到您对酒店整体的信心,我们诚挚邀请您再次选择我们酒店,给我们一个充分展示深圳富苑皇冠假日套房酒店一贯服务标准的机会。
诚挚敬意,
骆嘉瑞
总经理
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Welcome to Holiday Inn Shenzhen Donghua! Shenzhen Donghua Holiday Inn Hotel is located in the central area of Nanshan, adjacent to the Hi-tech Park. It is adjacent to Shenzhen Bay Port and Shekou Cruise Center (from which you can get to Hong Kong). The hotel has two direct lines nearby: 550 meters walking distance to Metro line 11, Nanshan station. The other Line 9 is right at the hotel entrance. It is one of the nearest international brand hotels to Shenzhen airport, and you can drive 45 km to Shenzhen Guanlan golf course. The hotel has 352 rooms, 3 restaurants of different styles, well-equipped gymnasium and indoor constant temperature swimming pool, with a total area of 783 square meters, meeting space to meet your different needs.
 
Overall
5 out of 5
5 out of 5
比较满意的入住体验
By qingdou17
各方面都提供了比较标准化的服务,只是单看价格来说,确实有些贵了,性价比来说显得一般,当然也可能是因为位置比较好的关系。另外,特别说下,早餐不错。
Customer avatar
Posted by
onFebruary 27, 2017
感谢您选择入住深圳东华假日酒店,酒店位于南山中心区,交通便捷,毗邻高新科技园和海岸城商业中心,我们一贯保持一流的服务水准,为每一位客人提供最贴心的个性化服务。酒店提供品种多样的丰富自助早餐,希望从早上开始带给您美好的一天,欢迎下次光临!
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