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GreaterChina's Review Comments
 
Crowne Plaza Chengdu City Centre lies in the heart of the Central Business District, with the superior and convenient location, it's also close to the Taikoo Li Chengdu, IFS, “Chun Xi Lu” shopping and dining area, surrounded by office buildings like Times Square, Central Plaza, City Heart and The Atrium. It takes about 10 minutes of driving from the hotel to Kuanzhai Alley, JinLi and Wuhou Temple, 10 minutes' walk to metro line 1、2、3、4, 20 minutes of driving to the North, East, South and West Railway Station and around 30 minutes of driving to Shuangliu International Airport and Chengdu Research Base of Giant Panda Breeding . The hotel features a total of 402 tastefully decorated guestrooms and suites. It makes travellers feeling comfortable and satisfied by its perfect facilities and friendly, warm service. Furthermore, non-smoking floors and disable rooms are delicately designed for different demands . The hotel offers all kinds of delicious food for home and abroad guests in its featured restaurants and lounges, no need to walk away from the hotel, the relax in Tea House with a game of Mahjong and beautiful scenery could be enjoyed on the 25th floor, meanwhile lots of Chengdu famous snacks and authentic hot pot shops are scattered around the hotel if you want to feel local taste .
 
Overall
4 out of 5
4 out of 5
服务一流
By Eric from 广州
酒店品牌和服务一致,各个方面软件和硬件设施都非常好。本人如有时间再到成都,会第一选择入住皇冠假日酒店。
Customer avatar
Posted by
onFebruary 28, 2017
尊敬的客人,
欢迎入住成都总府皇冠假日酒店。
酒店优质的服务、完善的设施设备使您在此收获一段愉快的入住体验,我们感到非常荣幸。
作为成都最资深的国际五星酒店,酒店一直致力于为宾客提供优雅的环境、舒适的客房、完善的设施设备、贴心的服务、丰盛的美食,我们会再接再厉,使您及更多客人收获宾至如归的惊喜体验。
再次感谢您对酒店的褒奖与支持,诚挚期待您的下次莅临!
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Crowne Plaza Chengdu City Centre lies in the heart of the Central Business District, with the superior and convenient location, it's also close to the Taikoo Li Chengdu, IFS, “Chun Xi Lu” shopping and dining area, surrounded by office buildings like Times Square, Central Plaza, City Heart and The Atrium. It takes about 10 minutes of driving from the hotel to Kuanzhai Alley, JinLi and Wuhou Temple, 10 minutes' walk to metro line 1、2、3、4, 20 minutes of driving to the North, East, South and West Railway Station and around 30 minutes of driving to Shuangliu International Airport and Chengdu Research Base of Giant Panda Breeding . The hotel features a total of 402 tastefully decorated guestrooms and suites. It makes travellers feeling comfortable and satisfied by its perfect facilities and friendly, warm service. Furthermore, non-smoking floors and disable rooms are delicately designed for different demands . The hotel offers all kinds of delicious food for home and abroad guests in its featured restaurants and lounges, no need to walk away from the hotel, the relax in Tea House with a game of Mahjong and beautiful scenery could be enjoyed on the 25th floor, meanwhile lots of Chengdu famous snacks and authentic hot pot shops are scattered around the hotel if you want to feel local taste .
 
Overall
4 out of 5
4 out of 5
大使会员
By Jack from Singapore
相比较来说,前台的服务人员对于大使会员所可以拥有的权利不是十分了解。而且我所预定的房间我相信并没有免费升级到更高的级别,这是让我疑惑的地方。
Customer avatar
Posted by
onFebruary 28, 2017
尊敬的客人,
欢迎入住成都总府皇冠假日酒店并对酒店服务人员的专业度及客房升级提出意见。
您所提出服务人员对大使会员可拥有权利不了解的问题,我们已经反馈给前厅部经理,并在近期加强对员工专业知识的培训,使入住客人享受更为专业的宾客服务。
很遗憾酒店为您免费升级的房型没能使您的入住感到满意。近期酒店已完成对部分楼层新的装修,将尽快投入使用,希望您下次入住成都总府皇冠假日酒店时,能感受我们的=新房间,收获一段愉快的惊喜体验。
诚挚期待您的再次光临!
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 Crowne Plaza Hotels & Resorts Century Park Shangha
Crowne Plaza Hotels & Resorts Century Park Shangha
Experience fine service at the boutique-style Crowne Plaza Shanghai Century Park hotel, minutes from the city's beating commercial heart. On your arrival at Crowne Plaza Century Park Shanghai , our welcoming Lobby staff will meet, greet and show you around our sociable public spaces. Head to the Front Desk for the key to your sophisticated room, or upgrade for access to the top-floor Club Lounge , offering private check-in and cocktails. From here you can relish panoramic views over Pudong's futuristic skyline, or head back to ground level for an 8-minute stroll to Century Park . Crowne Plaza Century Park Shanghai is 30 minutes by taxi from Shanghai Pudong International Airport . We nestle between an affluent residential area and the super-skyscrapers that dominate Lujiazui Finance and Trade Zone. The enormous Shanghai New International Expo Centre is 3km away. The Crowne Plaza Century Park Shanghai is only 30 minutes away from the Shanghai Disney Resort. Guests find the private spaces in Crowne Plaza Century Park Shanghai's Park Lounge conducive to informal meetings. Soothing lighting, neutral decor and complimentary wireless internet facilitate quiet networking with over cleansing Chinese tea.
 
Overall
4 out of 5
4 out of 5
早餐,发票
By michael from 北京
早餐一般,面包选择不多。黄油是硬的,培根咬不动。
前台开票很慢,需要自己将发票和水单装信封。水单纸划破手,问是否有创可贴,被生硬告知没有
Customer avatar
Posted by
onFebruary 28, 2017
感谢您入住我们酒店,对您退房时的遭遇,我们深表遗憾。开增值税发票会耽误些时间,下次您可以在入住期间先把开票信息交给我们前台的同事,以提高开票效率。另外,酒店前厅部备有应急箱(包括创可贴),对您没有的到及时的帮助再次表示歉意。我们一定会加强员工在酒店基础信息上的培训,特别在待客的礼仪方面。希望您下次入住时,会有明显的改善!
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 Crowne Plaza Hotels & Resorts Beijing Wangfujing
Crowne Plaza Hotels & Resorts Beijing Wangfujing
Stay at the unique Crowne Plaza Beijing hotel for a central location on Wangfujing Street and easy access to Beijing's business district. Step from the bustling Wangfujing Street into the soaring, 9-storey atrium of Crowne Plaza Beijing 's Lobby, where you'll be greeted by our friendly Front Desk staff. You can refresh with coffee and check email with complimentary wireless Internet on our sumptuous, leather sofas or settle into your calming room or Suite. Feel the pulse of the city from your central location on Wangfujing Steet, a short walk from Beijing's international banking and shopping districts. It's 25 km' drive to Crowne Plaza Beijing from Beijing International Airport and you're just 1.6 km walk from Wangfujing subway station . Stroll 1.7 km to the mighty Forbidden City , Beijing's vast, imperial network of wooden temples and palaces, and a UNESCO World Heritage Site. The tempting Beijing roast duck is a favourite in our Xiao Wang Fu restaurant , while we import succulent Australian beef for our Angus Grill. Invite up to 300 people to banquets or conferences in our elegant Grand Ballroom , where our Crowne Meetings Director will see to every detail. For relaxation with a sophisticated twist, come to Crowne Plaza Beijing's indoor rooftop pool and Jacuzzi to unwind in style against a backdrop of majestic views over this dynamic and ever-changing city.
 
Overall
5 out of 5
5 out of 5
老牌酒店不功不过·
By kristakrista
在我的要求下酒店前台人员把我的房间从对内的变成了对外。鉴于金卡会员身份,希望酒店能够以后主动将我安排到朝外的房间。
房间设施比较老,但是干净。高楼层也比较安静。
Customer avatar
Posted by
onFebruary 28, 2017
尊敬的客人:
您好!感谢您下榻北京国际艺苑皇冠假日酒店,并与我们分享您的入住体验评论。对于您提出的入住意见,我们会尽全力满足您的要求。同时,感谢您对酒店整洁而安静的环境的肯定。再次感谢您对我们的支持,期待着你的再次光临!
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 Crowne Plaza Hotels & Resorts Beijing Wangfujing
Crowne Plaza Hotels & Resorts Beijing Wangfujing
Stay at the unique Crowne Plaza Beijing hotel for a central location on Wangfujing Street and easy access to Beijing's business district. Step from the bustling Wangfujing Street into the soaring, 9-storey atrium of Crowne Plaza Beijing 's Lobby, where you'll be greeted by our friendly Front Desk staff. You can refresh with coffee and check email with complimentary wireless Internet on our sumptuous, leather sofas or settle into your calming room or Suite. Feel the pulse of the city from your central location on Wangfujing Steet, a short walk from Beijing's international banking and shopping districts. It's 25 km' drive to Crowne Plaza Beijing from Beijing International Airport and you're just 1.6 km walk from Wangfujing subway station . Stroll 1.7 km to the mighty Forbidden City , Beijing's vast, imperial network of wooden temples and palaces, and a UNESCO World Heritage Site. The tempting Beijing roast duck is a favourite in our Xiao Wang Fu restaurant , while we import succulent Australian beef for our Angus Grill. Invite up to 300 people to banquets or conferences in our elegant Grand Ballroom , where our Crowne Meetings Director will see to every detail. For relaxation with a sophisticated twist, come to Crowne Plaza Beijing's indoor rooftop pool and Jacuzzi to unwind in style against a backdrop of majestic views over this dynamic and ever-changing city.
 
Overall
5 out of 5
5 out of 5
床铺舒适,服务一流
By Daniel from 上海
很好的位置,周到的服务。此外,还有很多的美食可以享用。房间略显小气,灯光不是明亮。网络有些障碍,不过后来解决了。
Customer avatar
Posted by
onFebruary 28, 2017
尊敬的客人:
您好!感谢您下榻北京国际艺苑皇冠假日酒店,并与我们分享您的点评。同时,也感谢您对我们酒店良好地理位置、周到的服务、丰富的美食的赞誉。对于您提及的网络服务问题,今后我们会注意网络设施的维护,以提供给客人畅通的网络服务。再次感谢您的反馈,并代表酒店全体员工期待您的下次光临,祝您一切顺利!
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 Crowne Plaza Hotels & Resorts Beijing Wangfujing
Crowne Plaza Hotels & Resorts Beijing Wangfujing
Stay at the unique Crowne Plaza Beijing hotel for a central location on Wangfujing Street and easy access to Beijing's business district. Step from the bustling Wangfujing Street into the soaring, 9-storey atrium of Crowne Plaza Beijing 's Lobby, where you'll be greeted by our friendly Front Desk staff. You can refresh with coffee and check email with complimentary wireless Internet on our sumptuous, leather sofas or settle into your calming room or Suite. Feel the pulse of the city from your central location on Wangfujing Steet, a short walk from Beijing's international banking and shopping districts. It's 25 km' drive to Crowne Plaza Beijing from Beijing International Airport and you're just 1.6 km walk from Wangfujing subway station . Stroll 1.7 km to the mighty Forbidden City , Beijing's vast, imperial network of wooden temples and palaces, and a UNESCO World Heritage Site. The tempting Beijing roast duck is a favourite in our Xiao Wang Fu restaurant , while we import succulent Australian beef for our Angus Grill. Invite up to 300 people to banquets or conferences in our elegant Grand Ballroom , where our Crowne Meetings Director will see to every detail. For relaxation with a sophisticated twist, come to Crowne Plaza Beijing's indoor rooftop pool and Jacuzzi to unwind in style against a backdrop of majestic views over this dynamic and ever-changing city.
 
Overall
4 out of 5
4 out of 5
地段一流,价格适中。
By Theisland
酒店地段一流,交通方便,宾礼人员态度真诚,服务热情,价格在同类酒店中也不是很贵,美中不足酒店设施有点陈旧,希望能有所改进。
Customer avatar
Posted by
onFebruary 28, 2017
尊敬的客人:
您好!感谢您选择下榻北京国际艺苑皇冠假日酒店,与我们分享您的入住体验,并对酒店良好的地理位置、便利的交通、员工热情服务的赞誉,以及对客房价格的肯定。同时,也感谢您对酒店设施所提出的建议。您的意见和建议都是我们改进与不断提高服务质量的动力。最后,再次感谢您的点评并代表酒店全体员工期待您的下次光临,祝您一切顺利!
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 Crowne Plaza Hotels & Resorts Beijing Wangfujing
Crowne Plaza Hotels & Resorts Beijing Wangfujing
Stay at the unique Crowne Plaza Beijing hotel for a central location on Wangfujing Street and easy access to Beijing's business district. Step from the bustling Wangfujing Street into the soaring, 9-storey atrium of Crowne Plaza Beijing 's Lobby, where you'll be greeted by our friendly Front Desk staff. You can refresh with coffee and check email with complimentary wireless Internet on our sumptuous, leather sofas or settle into your calming room or Suite. Feel the pulse of the city from your central location on Wangfujing Steet, a short walk from Beijing's international banking and shopping districts. It's 25 km' drive to Crowne Plaza Beijing from Beijing International Airport and you're just 1.6 km walk from Wangfujing subway station . Stroll 1.7 km to the mighty Forbidden City , Beijing's vast, imperial network of wooden temples and palaces, and a UNESCO World Heritage Site. The tempting Beijing roast duck is a favourite in our Xiao Wang Fu restaurant , while we import succulent Australian beef for our Angus Grill. Invite up to 300 people to banquets or conferences in our elegant Grand Ballroom , where our Crowne Meetings Director will see to every detail. For relaxation with a sophisticated twist, come to Crowne Plaza Beijing's indoor rooftop pool and Jacuzzi to unwind in style against a backdrop of majestic views over this dynamic and ever-changing city.
 
Overall
3 out of 5
3 out of 5
隔音太差,早餐服务不及时
By Anonymous from 天津
房间隔音太差,不能安静入睡,早餐更新不及时,品种太少,服务人员态度很差,根本不符合五星级标准,主要是距离公司很近,否则不会选择这个酒店入住
Customer avatar
Posted by
onFebruary 28, 2017
尊敬的客人,
您好,感谢您入住北京国际艺苑皇冠假日酒店,并分享您的入住体验评论。因客房隔音问题而影响了您的睡眠,我们深表歉意。此外,对于您提及的早餐服务问题,我们会引以为戒,加强对员工的培训,以避免此类问题的再次发生。再次感谢您的点评,希望您能考虑再次入住我们酒店,见证我们的努力,并祝您一切顺利。
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Holiday Inn Beijing Temple of Heaven is located between South 2nd Ring Road and South 3rd Ring Road, close to Beijing South Railway Station, Beijing Railway Station, Fangzhuang Food Street, Wangfujing, a famous commercial street. It takes about 10-minute-walk to Puhuangyu Subway Station of Line 5 or Jingtai Subway Station of Line 14. The hotel is about 20 minutes’ drive to Yizhuang Economic Development Zone, 45 minutes’ drive to Beijing Daxing International Airport and 70 minutes to Beijing Capital Airport. The hotel is in a convenient location, being 1.3km from Temple of Heaven Park (South Gate), 2.6km from Beijing Natural and History museum, 4.8km from Tiananmen Square, 6.4km from Forbidden City, 4.9km from National Museum of China, 6.8km from Beijing Happy Valley, 5.24km from National Grand Theatre and 4.2km from Madame Tussauds Beijing. Hotel rooms have elegantly decorated and well equipped with broadband Internet access. There are three restaurants with different flavors in the hotel. Comfortable lobby bar is an ideal place for relaxing or gathering friends. There are two grand banquet halls of 504 square meters and 368 square meters respectively, and 9 small multi-functional conference rooms, which can meet the needs of different conferences. The hotel also provides a variety of well-equipped fitness and entertainment facilities, providing you with diligent service, so that you can truly experience the feeling of being relaxed and comfortable.
 
Overall
5 out of 5
5 out of 5
服务态度
By Mary3654
客房很舒服,床上用品,枕头都非常好,酒店位置较好,服务人员对于我提出的疑惑,态度很好,很热情,耐心解答
Customer avatar
Posted by
onFebruary 28, 2017
尊敬的Mary3654:
尊敬的宾客您好 感谢您选择入住北京中成天坛假日酒店并做出点评,我们非常高兴的了解到您对您此次入住十分满意,并且高度认可了酒店的服务和设施,我们将继续为您提供高效服务、洁净空间和舒适客房,让您享受更为优质的入住体验。 再次诚意致谢!我们期待着您的再次惠顾莅临!
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Holiday Inn Beijing Temple of Heaven is located between South 2nd Ring Road and South 3rd Ring Road, close to Beijing South Railway Station, Beijing Railway Station, Fangzhuang Food Street, Wangfujing, a famous commercial street. It takes about 10-minute-walk to Puhuangyu Subway Station of Line 5 or Jingtai Subway Station of Line 14. The hotel is about 20 minutes’ drive to Yizhuang Economic Development Zone, 45 minutes’ drive to Beijing Daxing International Airport and 70 minutes to Beijing Capital Airport. The hotel is in a convenient location, being 1.3km from Temple of Heaven Park (South Gate), 2.6km from Beijing Natural and History museum, 4.8km from Tiananmen Square, 6.4km from Forbidden City, 4.9km from National Museum of China, 6.8km from Beijing Happy Valley, 5.24km from National Grand Theatre and 4.2km from Madame Tussauds Beijing. Hotel rooms have elegantly decorated and well equipped with broadband Internet access. There are three restaurants with different flavors in the hotel. Comfortable lobby bar is an ideal place for relaxing or gathering friends. There are two grand banquet halls of 504 square meters and 368 square meters respectively, and 9 small multi-functional conference rooms, which can meet the needs of different conferences. The hotel also provides a variety of well-equipped fitness and entertainment facilities, providing you with diligent service, so that you can truly experience the feeling of being relaxed and comfortable.
 
Overall
5 out of 5
5 out of 5
特别感谢大堂经理
By mini_kimi from 中国天津市
非常愉快的一次入住体验,特别感谢酒店的大堂经理。因为粗心,我在离店的时候把书包忘在了酒店大堂的沙发上,里面有公司的电脑和一些重要的文件,直到我到了机场才发现,幸好被酒店的大堂经理拾到。因时间仓促,没能知道您的姓名,只知道您是天津人,哈哈。我只能在这里表示对您的谢意,让我省去了不知多少麻烦。下次有机会入住,一定再次当面致谢。
Customer avatar
Posted by
onFebruary 28, 2017
尊敬的mini_kimi:
感谢您抽出宝贵的时间来为我们撰写评论。我们很高兴的看到我们的员工及服务及时的帮助到了您,并得到了您的高度赞扬。我们酒店的全体员工一直致力于为客人提供优质的服务,用贴心的行动来让宾客感受到温暖。。再次感谢您的光临,我们真诚的期待您下次的到来。
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Crowne Plaza Xi'an is located in Zhuque Zhong Road, one of the landmark buildings within the second Ring Road in Xi'an, which is an upscale choice for both the business and leisure travelers. The height of this building is 228 meters, which present a fascinating view of the ancient city. The hotel has easy access to the Small Wild Goose Pagoda and Shaanxi Stadium within the walking distance; 10 minutes drive to Wangfujing Shopping Mall, Xi 'an SKP and Saige shopping center; 15 minutes drive to the City Wall, the Bell/drum Tower, the Big Wild Goose Pagoda, Shaanxi History Museum and one of the most popular commercial street, Da Tang Bu Ye Cheng. Our customers enjoy staying with us on business trips and hosting key events or meetings at our extensive state-of-the-art function facilities or simply on leisure. Our stylish and comfortable rooms, professional, personalized and true hospitality to ensure your business trip a complete success. Crowne Plaza Xi'an is the choice of confidence for business, meeting and leisure travelers across the world.
 
Overall
3 out of 5
3 out of 5
服务一般
By willa from 成都
提前退房的服务还可以,但对恶劣天气的措施很差,地上的雪都结成冰都没人管。都快摔跤了.能不要在入住期间打电话问满意度,都没住就开始问没啥意思
Customer avatar
Posted by
onFebruary 28, 2017
亲爱的IHG优悦会会员“Willa”,
您好!感谢您近期光临西安皇冠假日酒店并抽出宝贵时间对酒店做出点评,您的反馈使我们更能从客人的角度检视自身的问题,所以对我们非常重要。
您提出的问题我们已反应给相关部门,与此同时我们会关注恶劣天气酒店周边的安全及对客服务的细致性。
我们会不断提升自身对客服务及设施设备,希望此次的入住不会影响您对酒店的印象。期待您的再次光临,见证我们的改变!
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