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GreaterChina's Review Comments
InterContinental Sanya Haitang Bay Resort is nestled in a scenic paradise surrounded by mountains and a tropical lagoon. The luxury resort is beautifully landscaped with lush tropical plants and foliage as well as perfectly manicured lawns. One of our unique features is a large sea water aquarium and its restaurant, AQUA. You can simply relax in our guest rooms with spectacular ocean views or enjoy shopping at the Sanya Duty Free Mall.
Overall
5 out of 5
front desk
By Danny
from 北京
前台服务热情主动专业有礼貌。check in 时随遇到酒管系统显示房间预定日期有误，但前台接待人员（男）很专业很有礼貌地积极联系有关人员可对预订信息并能迅速办理入住登记。check out 时客人较多，过来一前台人员（女）走过来主动问我是否办理离店手续，在我肯定回答后，她热情礼貌地让我过去并替我办理check out. 加上前台员工的small talk 很到位。
Posted byGreaterChina
onFebruary 28, 2017
尊敬的宾客，您好！感谢您的真诚评价。您是IHG®优悦会会员，我们非常感谢您的忠诚惠顾，同时，也很感谢您对酒店前台服务的赞许与肯定，我们已经将您的评价分享给我们的团队，并以此为标榜，鼓励每一位员工更好的服务客人，再次感谢您对三亚海湾天房洲际度假酒店作的肯定和信任，我们期待您的再次光临。总经理：宋兆添
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Crowne Plaza Hotels & Resorts Yiwu Expo
feel-feelsCrowne Plaza Yiwu Expo is located in the heart of CBD. The unique passageway to connect Yiwu's largest International Expo Center, hotel guests feel at ease to participate in a variety of exhibitions. An extensive information desk is provided to business guests. With such service, market information can be accessed without leaving the hotel. A special express, Airport Shttle Bus Line 1, is provided to facilitate you quickly get to bingwang market-xiaozici community - Hongkong city -Civil Ariport from the hotel. Hotel provide complimentary shuttle service to popular International Trade City (Yiwu International Trade City) (from 9:00- 17:00) to make guest free travel experience on daily. The hotel is 10km from Yiwu Airport and Railway Station, and offers further easy access to the city center and famous Hengdian World Studios - China’s Hollywood - the largest film and television production center in the Asia-Pacific. Whether on business or pleasure, Crowne Plaza Yiwu Expo is the perfect spot for you.
Crowne Plaza Yiwu Expo features 360 guest rooms, all with flat-screen television, satellite channels, a large workspace and high-speed internet access. Our Crowne Plaza Sleep Advantage program provides additional in-room options, such as ergonomic pillow selection (facing-up, facing-side or facing-down pillow), Crowne Style or Lavender aromatherapy and your choice of warm milk or red wine.
Overall4 out of 5
自助晚餐结束时间太早
By Seaice
from 上海
自助晚餐9点就结束了，希望能改到10点。房间硬件不错，员工服务水平也很高。早餐很不错，下次出差有机会还会住
Posted byGreaterChina
onFebruary 28, 2017
尊敬的客人，非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲，因此，您的反馈对我们而言很重要。我们期待着您的再次光临。
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InterContinental Sanya Haitang Bay Resort is nestled in a scenic paradise surrounded by mountains and a tropical lagoon. The luxury resort is beautifully landscaped with lush tropical plants and foliage as well as perfectly manicured lawns. One of our unique features is a large sea water aquarium and its restaurant, AQUA. You can simply relax in our guest rooms with spectacular ocean views or enjoy shopping at the Sanya Duty Free Mall.
Overall5 out of 5
景色与服务一致的酒店
By fei3737
from 北京
酒店位置和景色是稀缺资源不可复制！难得服务也能匹配稀缺的景色！个性化关怀方面非常到位，比如婴儿娱乐场所的安排和免费玩具的提供！前厅部的服务无论迎宾及前台热情拿捏程度很好，不推销但很周到，尤其前台服务工作效率很高。
Posted byGreaterChina
onFebruary 28, 2017
尊敬的宾客，您好！感谢您的真诚评价。您是IHG®优悦会会员，我们非常感谢您的忠诚惠顾，同时，也很感谢您对酒店的喜爱以及对酒店服务的肯定。酒店地处国家海岸 - 海棠湾，坐拥碧海幼沙，绵延椰林，酒店中央便是全海景的大草坪，从酒店主楼一直延伸到海边，美丽海景尽收眼底，酒店还设有儿童俱乐部、游戏长廊供小朋友和大人玩耍，让您欢度快乐的亲子时光。我们也将继续保持工作的热情，不断提升服务品质，为宾客提供更好的入住体验。再次感谢您选择三亚海棠湾天房洲际度假酒店作为您此行的下榻之所，期待您的再次光临。总经理：宋兆添
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InterContinental Sanya Haitang Bay Resort is nestled in a scenic paradise surrounded by mountains and a tropical lagoon. The luxury resort is beautifully landscaped with lush tropical plants and foliage as well as perfectly manicured lawns. One of our unique features is a large sea water aquarium and its restaurant, AQUA. You can simply relax in our guest rooms with spectacular ocean views or enjoy shopping at the Sanya Duty Free Mall.
Overall5 out of 5
环境 服务 一流
By kkkqd
from 辽宁省沈阳市
前几天开会期间，由于是团队预定，未能识别会员身份。
会议结束后自己又预定了一晚，可以识别会员身份。
酒店的各项服务符合预期。
非常好的一次入住体验。
会议结束后自己又预定了一晚，可以识别会员身份。
酒店的各项服务符合预期。
非常好的一次入住体验。
Posted byGreaterChina
onFebruary 28, 2017
尊敬的宾客，您好，感谢您的坦诚评价。您是IHG®优悦会会员，我们非常感谢您的忠诚惠顾。我们很高兴得知您享受到愉快的会晤之旅，也很感谢您对酒店服务的肯定。宾客的满意是酒店全体员工前行的动力，我们也将不断提升服务品质，鼓励每一位员工更好的服务客人，再次感谢您选择三亚海棠湾天房洲际度假酒店作为您此行的下榻之所，我们期待您的再次光临。总经理：宋兆添
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Crowne Plaza Hotels & Resorts Yiwu Expo
feel-feelsCrowne Plaza Yiwu Expo is located in the heart of CBD. The unique passageway to connect Yiwu's largest International Expo Center, hotel guests feel at ease to participate in a variety of exhibitions. An extensive information desk is provided to business guests. With such service, market information can be accessed without leaving the hotel. A special express, Airport Shttle Bus Line 1, is provided to facilitate you quickly get to bingwang market-xiaozici community - Hongkong city -Civil Ariport from the hotel. Hotel provide complimentary shuttle service to popular International Trade City (Yiwu International Trade City) (from 9:00- 17:00) to make guest free travel experience on daily. The hotel is 10km from Yiwu Airport and Railway Station, and offers further easy access to the city center and famous Hengdian World Studios - China’s Hollywood - the largest film and television production center in the Asia-Pacific. Whether on business or pleasure, Crowne Plaza Yiwu Expo is the perfect spot for you.
Crowne Plaza Yiwu Expo features 360 guest rooms, all with flat-screen television, satellite channels, a large workspace and high-speed internet access. Our Crowne Plaza Sleep Advantage program provides additional in-room options, such as ergonomic pillow selection (facing-up, facing-side or facing-down pillow), Crowne Style or Lavender aromatherapy and your choice of warm milk or red wine.
Overall5 out of 5
服务优异，设施良好。
By jyjp
from 江苏
因为工作关系，出差义乌，入驻此酒店。不论是前台办理入驻，还是在行政酒廊工作，客房住宿等方面都得到了酒店人员积极，礼貌和优质的响应。给我此行的出差带来了很好的帮助。
尤其是当时前台办理入驻的人员，以及行政酒廊的一位（吴姓）员工。让我可以体会到IHG的宾至如归的感觉。。。下次出差义乌，一定再次入驻这里。同时也祝义乌假日，能够得到更多客户的青睐。
尤其是当时前台办理入驻的人员，以及行政酒廊的一位（吴姓）员工。让我可以体会到IHG的宾至如归的感觉。。。下次出差义乌，一定再次入驻这里。同时也祝义乌假日，能够得到更多客户的青睐。
Posted byGreaterChina
onFebruary 28, 2017
尊敬的宾客 , 非常感谢您入住酒店并给予高度的评价，义乌博览皇冠假日酒店致力于打造“客人挚爱的杰出酒店”，要求更加精细、及时的服务每一位到店宾客，很高兴看到您对我们工作的认可，我们怀揣着您的这份信任，将不断进取时刻准备着给每一位宾客带来优质的服务，希望您继续支持我们，我们诚挚期待您的下次入住！
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Crowne Plaza Xi'an is located in Zhuque Zhong Road, one of the landmark buildings within the second Ring Road in Xi'an, which is an upscale choice for both the business and leisure travelers. The height of this building is 228 meters, which present a fascinating view of the ancient city. The hotel has easy access to the Small Wild Goose Pagoda and Shaanxi Stadium within the walking distance; 10 minutes drive to Wangfujing Shopping Mall, Xi 'an SKP and Saige shopping center; 15 minutes drive to the City Wall, the Bell/drum Tower, the Big Wild Goose Pagoda, Shaanxi History Museum and one of the most popular commercial street, Da Tang Bu Ye Cheng.
Our customers enjoy staying with us on business trips and hosting key events or meetings at our extensive state-of-the-art function facilities or simply on leisure. Our stylish and comfortable rooms, professional, personalized and true hospitality to ensure your business trip a complete success. Crowne Plaza Xi'an is the choice of confidence for business, meeting and leisure travelers across the world.
Overall5 out of 5
很安静，睡眠质量很高
By dragonslayer2016
from 上海
房间非常安静，能让人有很好的休息。
床也非常舒服。整体体验很好。
但是行政酒廊的食物，尤其是主食需要更加丰盛
床也非常舒服。整体体验很好。
但是行政酒廊的食物，尤其是主食需要更加丰盛
Posted byGreaterChina
onFebruary 28, 2017
亲爱的IHG优悦会会员“dragonslayer2016”，
您好！感谢您近期光临西安皇冠假日酒店并抽空对酒店做出点评。
得知您在酒店得到满意的入住体验，我们非常开心。与此同时我们将把您的意见反馈至相关部门，对行政酒廊出品进行相应的调整。
期待您的再次光临！
您好！感谢您近期光临西安皇冠假日酒店并抽空对酒店做出点评。
得知您在酒店得到满意的入住体验，我们非常开心。与此同时我们将把您的意见反馈至相关部门，对行政酒廊出品进行相应的调整。
期待您的再次光临！
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Holiday Inn Shijiazhuang Central is located in a superior location, close to Financial Street and Hebei art center, 33.3km from Zhengding airport, 3km from Shijiazhuang station, close to Metro Line 3. Take the subway to Shijiazhuang railway station 3.
The rooms of Holiday Inn Shijiazhuang Central are equipped with LCD TV and satellite channel.
There are two restaurants in the hotel, Jinyu Linglong Chinese restaurant and Galaxy restaurant, all located on the 7th floor of the hotel.
The six conference rooms of Holiday Inn Shijiazhuang Central, including the grand banquet hall, can hold activities. Our grand banquet hall can easily accommodate 380 people (banquet form). Whether it's a board meeting, a warm champagne reception or a grand wedding, the banquet team of Holiday Inn Shijiazhuang Central can customize the meeting facilities to meet the needs of your activities.
Overall4 out of 5
房间大，服务好
By monk
from 北京
整体感觉还是不错的，干净整洁房间大。不足的地方是官网预订时页面写的高级无烟楼层是18层以上，但店内说18层是行政楼层，不能安排，只能安排18层以下；另外，前台另附早餐价据说与餐厅早餐签单价一致，让人瞬间没有在前台加早餐的意愿。
Posted byGreaterChina
onFebruary 28, 2017
尊敬的客人，您好，感谢您光临入住石家庄万象天成假日酒店，并留下您宝贵的评论，非常抱歉因为无烟房间的问题让您受到困扰，酒店12、13层为无烟楼层，18、19层为无烟行政楼层，对此为您造成的困扰表示歉意，另外，前台订房加早餐您没有享受到优惠，对此向您致歉，并期待您的谅解，我们会加强对员工的培训工作，给予您贴心周到的服务，最后再次感谢您的反馈，诚挚期待您的下次光临入住！
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Holiday Inn Shijiazhuang Central is located in a superior location, close to Financial Street and Hebei art center, 33.3km from Zhengding airport, 3km from Shijiazhuang station, close to Metro Line 3. Take the subway to Shijiazhuang railway station 3.
The rooms of Holiday Inn Shijiazhuang Central are equipped with LCD TV and satellite channel.
There are two restaurants in the hotel, Jinyu Linglong Chinese restaurant and Galaxy restaurant, all located on the 7th floor of the hotel.
The six conference rooms of Holiday Inn Shijiazhuang Central, including the grand banquet hall, can hold activities. Our grand banquet hall can easily accommodate 380 people (banquet form). Whether it's a board meeting, a warm champagne reception or a grand wedding, the banquet team of Holiday Inn Shijiazhuang Central can customize the meeting facilities to meet the needs of your activities.
Overall4 out of 5
床铺舒适，位置较好
By Poppy
from 北京
首先，地理位置方便，楼下就是商场，购物餐饮应有尽有，满足商务休闲。
床铺舒适，房间干净整洁，希望能提高洗漱用品的品质。
床铺舒适，房间干净整洁，希望能提高洗漱用品的品质。
Posted byGreaterChina
onFebruary 28, 2017
尊敬的客人，您好，感谢您光临入住石家庄万象天成假日酒店，并与我们分享您的入住体验，非常高兴您能满意酒店的地理位置和便利的交通条件，酒店位于市中心，处在万象天成综合体内，可以满足您购物休闲出行等多方面的需求，酒店房间配备的是美国金可儿品牌的床箱床垫以及品牌标准的软硬枕，保证您的舒适睡眠，同时我们关注到您对房间洗漱用品配备的建议，我们会日臻完善设施设备，争取做到尽善尽美。最后再次感谢您的反馈，这是我们不断进步的源泉，诚邀您的下次光临入住！
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Holiday Inn Shijiazhuang Central is located in a superior location, close to Financial Street and Hebei art center, 33.3km from Zhengding airport, 3km from Shijiazhuang station, close to Metro Line 3. Take the subway to Shijiazhuang railway station 3.
The rooms of Holiday Inn Shijiazhuang Central are equipped with LCD TV and satellite channel.
There are two restaurants in the hotel, Jinyu Linglong Chinese restaurant and Galaxy restaurant, all located on the 7th floor of the hotel.
The six conference rooms of Holiday Inn Shijiazhuang Central, including the grand banquet hall, can hold activities. Our grand banquet hall can easily accommodate 380 people (banquet form). Whether it's a board meeting, a warm champagne reception or a grand wedding, the banquet team of Holiday Inn Shijiazhuang Central can customize the meeting facilities to meet the needs of your activities.
Overall4 out of 5
房间有股霉味
By kevinecho
from 重庆
房间有股霉味1419，让人感觉很不舒服，其余倒没啥问题，开窗后会有点吵，因为靠近马路。住了多次，对于早餐质量比较认同
Posted byGreaterChina
onFebruary 28, 2017
尊敬的客人，您好，衷心感谢您在出行时选择入住石家庄万象天成假日酒店，非常抱歉此次入住没有让您足够满意，您反馈的房间有味道我们非常重视，已经进行多个房间的检查确保此问题不会再次发生，另外很抱歉给您安排的房间靠近马路对您的居停造成影响，请您放心下次入住一定根据您的需求为您妥善安排，您在入住期间遇到任何问题可以反馈给值班经理，让我们及时为您解决。最后再次感谢您的反馈，诚邀您的下次光临感受我们的成长和进步！
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Crowne Plaza Beijing Sun Palace is located in Chaoyang District. It’s about 25km from the hotel to Beijing Capital Intl Airport. Famous scenic spots around include Yonghe Lama Temple, National Stadium (Bird's Nest), National Aquatics Center (Water Cube), China Science and Technology Museum, Chaoyang Park, Sanlitun, 798 Art Center. It is about 9.3 km from the hotel to The Forbidden City and about 65km to Badaling Great Wall. Guests can easily reach popular attractions like the Forbidden City, Wangfujing Walkway, Beihai Park, Nanluogu Alley, or take Metro Line 10 to Guomao Station and transfer to Line 1 Batong Line, which will take you directly to Universal Beijing Resort. Hotel is close to China Intl Exhibition Centre University of Intl Business and Economics and China Japan Friendship Hospital. The subway station nearby includes Shaoyaju Station (Line 10/13) and Guangximen Station (Line 13).
Hotel features 514 well designed, spacious rooms and suites with panoramic views of the capital city. Various choices of innovative restaurants and bars include Rainbow Yunnan Restaurant, JUN Chinese Restaurant, The Market, and Lobby Lounge. Guests can also take a dip in the 6th floor indoor swimming pool or work out in the modern gym, as part of their relaxing stay here.
For conferences and social events requests, the hotel stands out with its comprehensive facilities consisting of 2 ballrooms and 12 multiple function rooms, catering to different sizes of meetings.
Overall3 out of 5
nice customer's care
By elliot123
Warm regarding and help to change another room when request
Posted byGreaterChina
onFebruary 28, 2017
Dear elliot123,
We would like to thank you for sharing your recent experience at Crowne Plaza Beijing Sun Palace.
The hotel service team do our best to provide guests the most personalized service, we are glad that you have experienced it. We are always here to make sure every guest leave with satisfaction, what we care the most is all your needs. For ensuring to offer the perfect service to our guests, we would so happy to hear what our guests feel during their stay. We are also more than welcome that guests could share more feedback with us so that we will be able to keep improving our service.
We value your comments which are shared with all and look forward to your return in the near future.
Jason Burnett
General Manager
Crowne Plaza Beijing Sun Palace
General Manager
Crowne Plaza Beijing Sun Palace
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