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    February 20, 2017
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GreaterChina's Review Comments
 
Located in the heart of Shanghai, InterContinental Shanghai Ruijin boasts 1930s elegance of Old Shangai, featuring classic buildings and exquisite gardens and lawns. Walk the winding garden path and be transported back to a bygone era, while still enjoying modern luxuries like tranquil spa, fitness centre, indoor swimming pool, and more. Step outside and enjoy close proximity to Huaihai CBD and many of the city’s top destinations.
 
Overall
5 out of 5
5 out of 5
A gem in the city centre with a huge and beautiful garden
By JAW678 from HK
This is my home when I visit Shanghai. Great location with an awesome garden in the city centre.
Beautiful hotel and good service.
Customer avatar
Posted by
onApril 26, 2025
Dear JAW678,
Thank you for choosing InterContinental Shanghai Ruijin!
We were pleased to read you like our location convenient and enjoyed the extensive gardens and historic ambiance. And thank you for your compliments of our service.
We look forward to welcoming you back to our hotel again.
Best regards,
InterContinental Shanghai Ruijin
0points
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Enjoy the Sights and Sounds of Causeway Bay’s Exotic Commercial Centre at the Holiday Inn Express Hong Kong Causeway Bay. With a host of corporate headquarters in the nearby Times Square, Lee Garden and Hysan Place, the Causeway Bay MTR station is within walking distance from hotel. Renowned tourist attractions and landmarks are nearby such as the Sogo Departments Store, Hong Kong Stadium, Victoria Park and Happy Valley Racecourse. For families, the distance from hotel to Ocean Park is only 4.9 km and Hong Kong Disneyland is 26.5km. The distance from Hong Kong International Airport to Holiday Inn Express Hong Kong Causeway Bay is 38 km. Hotel provides complimentary Wi-Fi access and Express Breakfast for every guest each morning. 24 Hours Gymnasium room is available for hotel-registered guest. A child under the age of 12 sharing a room with parents is free.
 
Overall
5 out of 5
5 out of 5
Great service
By KhunBirth from Thailand
When i arrived there , staff is good service and helpful , good room and clean
Customer avatar
Posted by
onApril 26, 2025
Dear KhunBirth,
Thank you so much for sharing your wonderful feedback! We are delighted to hear that our staff provided you with great service and that you enjoyed your clean and comfortable room. Your kind words motivate us to continue delivering exceptional experiences for our guests.
We look forward to welcoming you back for another memorable stay in the future!
Warm regards,
Kaivin Ng
General Manager
0points
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Crowne Plaza Beijing Chaoyang U-Town is perfectly located in the Central Business District, adjacent to the Ministry of Foreign Affairs, Embassy areas, Sanlitun Bar Street and The Silk Market. The hotel is located in Chaoyang District that's only a 5-minute walk from Chaoyangmen Subway Station and just 30 minutes drive from Beijing Capital International Airport. The hotel adjoins popular U-Town Lifestyle Center and Shopping Mall, which features a vibrant array of leisure and entertainment venues. The hotel’s 360 well-designed guest rooms are well soundproofed, luxurious & comfortable. Located on the 18th-20th floors, our Crowne Plaza Club Floors offer tailor-made services in an executive style, with exceptionally high levels of comfort. Meeting facilities are a must to introduce. The hotel features a 1050 sqm pillar-free Crowne Ballroom, eight flexible function rooms, nature daylight Foyer and 480 sqm glass-roofed Chapel. The hotel features 500 sqm of space for health oriented leisure options, including a fully equipped gym, sauna, spa, steam room and our heated indoor swimming pool with glass roof and bar. Our ‘Cafe on the 6th’ all-day dining restaurant offers an extensive buffet or a la carte option throughout the day. Or simply relax at our very comfortable Chao Lounge off the lobby for afternoon tea or a refreshing drink.
 
Overall
5 out of 5
5 out of 5
Crowne Plaza U-Town great stay
By CeeTea from Australia
Stayed for business, nice upgrade, needed to extend a day and helped by Mia. Excellent service!
Customer avatar
Posted by
onApril 26, 2025
Thank you for choosing Crowne Plaza Beijing Chaoyang U-Town! We are delighted to hear that you are satisfied with the room upgrade and Mia's service. Your recognition is our greatest motivation. Mia has received praise from within the department and looks forward to creating more surprises for you next time! If you visit us again on business, please feel free to contact us at any time, and we will prioritize booking for you in advance. Wishing you a smooth career and a happy life!
0points
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Crowne Plaza Beijing Chaoyang U-Town is perfectly located in the Central Business District, adjacent to the Ministry of Foreign Affairs, Embassy areas, Sanlitun Bar Street and The Silk Market. The hotel is located in Chaoyang District that's only a 5-minute walk from Chaoyangmen Subway Station and just 30 minutes drive from Beijing Capital International Airport. The hotel adjoins popular U-Town Lifestyle Center and Shopping Mall, which features a vibrant array of leisure and entertainment venues. The hotel’s 360 well-designed guest rooms are well soundproofed, luxurious & comfortable. Located on the 18th-20th floors, our Crowne Plaza Club Floors offer tailor-made services in an executive style, with exceptionally high levels of comfort. Meeting facilities are a must to introduce. The hotel features a 1050 sqm pillar-free Crowne Ballroom, eight flexible function rooms, nature daylight Foyer and 480 sqm glass-roofed Chapel. The hotel features 500 sqm of space for health oriented leisure options, including a fully equipped gym, sauna, spa, steam room and our heated indoor swimming pool with glass roof and bar. Our ‘Cafe on the 6th’ all-day dining restaurant offers an extensive buffet or a la carte option throughout the day. Or simply relax at our very comfortable Chao Lounge off the lobby for afternoon tea or a refreshing drink.
 
Overall
5 out of 5
5 out of 5
Great service from the executive lounge team!
By Acery from Singapore
I always look forward to spending time in the Executive Lounge on the 20th floor, it's definitely the highlight of my stay!
Sam and Stella always greets me with a bright smile that livens my day!
The service is impeccable and they are always taking the initiative to make my stay just so much wonderful.
Impressively, they always seems to remember my preference and show genuine concern if I somehow miss a session of happy hour, which I make a point to be around because of the great food that is served!
I especially like that there is always some small snacks and fruits during lull periods, this really helps me in filling the gap and also greatly impresses whoever guest I happen to bring that day.
This small thing massively helps to set a nice easy tone for the meeting I have with my guest and results are always positive!
Great compliments again to Sam, Stella and the rest of the team!
Customer avatar
Posted by
onApril 26, 2025
Dear customer:
Hello! Thank you very much for choosing Crowne Plaza Beijing Chaoyang U-Town and sharing this warm stay experience with us!
Sam, Stella, and the team's services can be the highlights of your journey. They convey warmth with smiles and engrave care with details - remembering your preferences, remembering every "missed" moment, and preparing your favorite snacks and fruits. These seemingly small persistence are our persistence in "personalized service".
It is particularly gratifying that the relaxed atmosphere of the executive lounge can add support to your business meetings, making every communication start with comfort and finally complete. This is not only the value of space, but also the 'experience beyond accommodation' that we hope to create for every guest.
Your recognition is like a beam of light, illuminating the team's daily perseverance. We have conveyed your praise to Sam, Stella, and all colleagues, and believe that this will definitely become their motivation to continue serving with dedication.
Looking forward to your next visit to the "Executive Lounge on the 20th floor". Whether it's the delicious food during happy hours or the thoughtful snacks prepared for you at any time, we are always here to accompany you in every comfortable moment with quality and temperature.
Beijing Chaoyang U-Town Crowne Plaza Hotel
Looking forward to your next visit!
0points
0of 0voted this comment as helpful.
 
Crowne Plaza Beijing Chaoyang U-Town is perfectly located in the Central Business District, adjacent to the Ministry of Foreign Affairs, Embassy areas, Sanlitun Bar Street and The Silk Market. The hotel is located in Chaoyang District that's only a 5-minute walk from Chaoyangmen Subway Station and just 30 minutes drive from Beijing Capital International Airport. The hotel adjoins popular U-Town Lifestyle Center and Shopping Mall, which features a vibrant array of leisure and entertainment venues. The hotel’s 360 well-designed guest rooms are well soundproofed, luxurious & comfortable. Located on the 18th-20th floors, our Crowne Plaza Club Floors offer tailor-made services in an executive style, with exceptionally high levels of comfort. Meeting facilities are a must to introduce. The hotel features a 1050 sqm pillar-free Crowne Ballroom, eight flexible function rooms, nature daylight Foyer and 480 sqm glass-roofed Chapel. The hotel features 500 sqm of space for health oriented leisure options, including a fully equipped gym, sauna, spa, steam room and our heated indoor swimming pool with glass roof and bar. Our ‘Cafe on the 6th’ all-day dining restaurant offers an extensive buffet or a la carte option throughout the day. Or simply relax at our very comfortable Chao Lounge off the lobby for afternoon tea or a refreshing drink.
 
Overall
5 out of 5
5 out of 5
Great service from the executive lounge team!
By Acery from Singapore
I always look forward to spending time in the Executive Lounge on the 20th floor, it's definitely the highlight of my stay!
Sam and Stella always greets me with a bright smile that livens my day!
The service is impeccable and they are always taking the initiative to make my stay just so much wonderful.
Impressively, they always seems to remember my preference and show genuine concern if I somehow miss a session of happy hour, which I make a point to be around because of the great food that is served!
I especially like that there is always some small snacks and fruits during lull periods, this really helps me in filling the gap and also greatly impresses whoever guest I happen to bring that day.
This small thing massively helps to set a nice easy tone for the meeting I have with my guest and results are always positive!
Great compliments again to Sam, Stella and the rest of the team!
Customer avatar
Posted by
onApril 26, 2025
Dear customer:
Thank you for choosing Crowne Plaza Beijing Chaoyang U-Town!
We are honored that the enthusiastic service of the executive lounge team can become a highlight of your accommodation! Sam and Stella use sincere smiles and thoughtful care to make every encounter full of warmth - remembering preferences and actively serving details is their insistence on quality.
Looking forward to you experiencing the enthusiasm of the 20th floor again. We always strive to create unforgettable experiences for you with professionalism and warmth!
Crowne Plaza Beijing Chaoyang U-Town
Looking forward to your frequent visits!
0points
0of 0voted this comment as helpful.
 
Crowne Plaza Beijing Chaoyang U-Town is perfectly located in the Central Business District, adjacent to the Ministry of Foreign Affairs, Embassy areas, Sanlitun Bar Street and The Silk Market. The hotel is located in Chaoyang District that's only a 5-minute walk from Chaoyangmen Subway Station and just 30 minutes drive from Beijing Capital International Airport. The hotel adjoins popular U-Town Lifestyle Center and Shopping Mall, which features a vibrant array of leisure and entertainment venues. The hotel’s 360 well-designed guest rooms are well soundproofed, luxurious & comfortable. Located on the 18th-20th floors, our Crowne Plaza Club Floors offer tailor-made services in an executive style, with exceptionally high levels of comfort. Meeting facilities are a must to introduce. The hotel features a 1050 sqm pillar-free Crowne Ballroom, eight flexible function rooms, nature daylight Foyer and 480 sqm glass-roofed Chapel. The hotel features 500 sqm of space for health oriented leisure options, including a fully equipped gym, sauna, spa, steam room and our heated indoor swimming pool with glass roof and bar. Our ‘Cafe on the 6th’ all-day dining restaurant offers an extensive buffet or a la carte option throughout the day. Or simply relax at our very comfortable Chao Lounge off the lobby for afternoon tea or a refreshing drink.
 
Overall
5 out of 5
5 out of 5
Great service from the executive lounge team!
By Acery from Singapore
I always look forward to spending time in the Executive Lounge on the 20th floor, it's definitely the highlight of my stay!
Sam and Stella always greets me with a bright smile that livens my day!
The service is impeccable and they are always taking the initiative to make my stay just so much wonderful.
Impressively, they always seems to remember my preference and show genuine concern if I somehow miss a session of happy hour, which I make a point to be around because of the great food that is served!
I especially like that there is always some small snacks and fruits during lull periods, this really helps me in filling the gap and also greatly impresses whoever guest I happen to bring that day.
This small thing massively helps to set a nice easy tone for the meeting I have with my guest and results are always positive!
Great compliments again to Sam, Stella and the rest of the team!
Customer avatar
Posted by
onApril 26, 2025
Dear customer:
Hello! Thank you for choosing Crowne Plaza Beijing Chaoyang U-Town!
The scenery on the 20th floor of the Executive Lounge may be charming, but what we are most proud of is the "service temperature" poured by Sam and Stella with enthusiasm——
They will greet you by name and prepare your preferred drinks when you walk into the lounge, turning the "unfamiliar environment" into an "exclusive space" in seconds;
When you miss out on happy moments, you'll joke like an old friend, 'Are you busy today? I saved you my favorite cheesecake,' and then quietly pack it up and deliver it to your room;
Even when you bring guests to talk, you will proactively dim the lights and offer a warm nut plate, using the service of "moistening things silently" to add points to every communication.
These hidden passions in the details are not the result of procedural training, but a natural expression of their genuine concern for customers.
Thank you for showing us that the sincere efforts of our employees can become the light on our customers' journey. Looking forward to your next return and allowing Sam and Stella to continue their "old friend style" care, injecting warmth and surprise into every stay!
Crowne Plaza Beijing Chaoyang U-Town
Thanks to their enthusiasm, every encounter is worth looking forward to!
0points
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Nestled in the very heart of Kowloon’s bustling city centre, the Holiday Inn Golden Mile Hong Kong offers business and leisure travellers a vibrant location, contemporary conveniences, and all the luxuries of home while away. The hotel provides 621 invitingly comfortable twin, double or king size beds equipped guest rooms and suites, Executive Club floors, award-winning restaurants, bar, function rooms, a landscaped rooftop pool, a state-of-the-art health club and free Wi-Fi. To secure our guests’ safety and their property, a key card is required to access the elevator to the guest room floors from 2/F-18/F. We welcome kids with open arms and help families save money with our Kids Stay & Eat Free guarantee. Kids aged 12 and under eat free at breakfast when dining with an adult. Plus to make your stay even more affordable, kids aged 12 and under stay for free when sharing their parents’ room. Holiday Inn Golden Mile Hong Kong hotel is located in Tsim Sha Tsui Hong Kong that adjacent to the Mass Transit Railway (MTR) which leads to Hong Kong’s major commercial and tourist districts. The famous Star Ferry is within five minutes walking distance and Hong Kong International Airport is just a forty-minute drive away.
 
Overall
5 out of 5
5 out of 5
COMFORTABLE STAY
By Himanshu from Bharatpur Rajasthan India
Hotel is located in best possible area near harbor and avenue of stars. Amazing Food and nice location and helpful staff.
Customer avatar
Posted by
onApril 26, 2025
Thank you for your feedback. We are delighted that you enjoyed our hotel's prime location near the harbor and Avenue of Stars. We are glad to hear that you appreciated the amazing food, nice location, and the helpfulness of our staff.
We strive to provide a memorable experience for all our guests, and we look forward to welcoming you back for another enjoyable stay.
Warmest regards

Carlos Souza
General Manager
0points
0of 0voted this comment as helpful.
 
Holiday Inn Wuhan Riverside is located on the bank of Yangtze River, opposite the well-known Yellow Crane Tower. Near to the Qing Chuan Pavilion, Tortoise Mountain TV Tower, Hanyang Marshland, and be surrounded by Hanzheng Street, Shopping and Business Centers, Wuhan New City International Expo Center, Hanyang Zhuankou Economic Development Zone. It’s a ideally place for your business travel. 4.3 KM drive to Hanyang business center, 4 KM drive to Jiang Han Road Walk Street, 10 minutes to the Hubu Lane by take boat, 7 KM drive to Wuhan New City International Expo Center, 14 KM drive to Hanyang Zhuankou Economic Development Zone, and 25 KM drive to Wuhan Tianhe International Airport.305 well-furnished rooms and most of rooms can enjoy the sight of perfect Yangtze River Views. All rooms are equipped Independent air conditioning control system, 50-55 inch ultra-thin LCD TV,comprehensive coverage of 200M wired broadband wireless broadband, wide choice of pillows, and its personalized touch at every detail, all brings you an ideal accommodation.
 
Overall
3 out of 5
3 out of 5
Not followup thoroughly
By Paul from Select
The air condition is down for a few floorings / areas, we raised the issue, because it was quite hot days with 30-32C, yet, we asked to wait for awhile since the machine needed to be re-actived. Yet, we found out it was not the case as it was just down. We need to change rooms twice while the staff could direct us to the available room with air condition working, instead of trying to convince that there is no problem.
Customer avatar
Posted by
onApril 26, 2025
Dear Valued Guest Paul,
Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn Wuhan Riverside. We sincerely apologize for the inconvenience caused by the air conditioning issue during your visit, particularly given the challenging weather conditions at the time. Ensuring our guests’ comfort is a top priority, and we deeply regret that we fell short of meeting your expectations on this occasion.
Upon receiving your concerns, our team should have prioritized swift resolution by offering immediate room relocation to ensure your comfort, rather than prolonging the inconvenience. We acknowledge the breakdown in communication and have since reinforced training for our staff to emphasize proactive solutions and transparent guest interactions. Our engineering team has also conducted a thorough inspection of the systems to prevent recurrence.
Your experience does not reflect our usual standards of service, and we are committed to learning from this to improve. As a gesture of goodwill, we would be honored to welcome you back for a more seamless stay. Please reach out to our Guest Relations team directly at your convenience, and we will ensure a personalized experience with special amenities arranged for you.
Once again, we appreciate your candid feedback, which drives us to elevate our service. We hope to regain your trust and have the opportunity to exceed your expectations in the future.
Warm regards,
Michelle Wu
General Manager
0points
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Chengdu is at once a utopia of old, elegant charms and a vibrant, modern metropolis that radiates excitement. These two qualities complement each other and serve as the heartfelt “poems and dreams” experienced by many travelers to the city. Holiday Inn Express Chengdu East is located in Chengdu’s eastern Jinjiang District, well-considered the most "prosperous business district" in the city. The hotel is adjacent to Sansheng Flower Town and a number of other popular tourist attractions. We are 23 kilometers from Chengdu Shuangliu International Airport. The hotel has 120 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office-style and leisure accoutrements, and a Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience. The hotel features a shared space we call The Great Room, which caters to today’s work-leisure lifestyle. The Great Room is equipped with wireless internet and a 24-hour self-service station where you can purchase drinks, snacks and daily necessities. Be it for vacation or work, Holiday Inn Express Chengdu East is the wonderful choice to make your mission simple & smart.
 
Overall
5 out of 5
5 out of 5
Great service and convenient location
By Golddragon from Plano, Texas
When we first check in the hotel, it was late and we were woken up by the noise next morning as we are light sleepers. The front desk staff Dan Peng was very helping in changing our room to the other side and it was much quieter. There was a bus stop right in front of the hotel and it’s very easy to call a didi to go around.
Overall, it was a lovely experience for us.
Customer avatar
Posted by
onApril 26, 2025
Dear Guest, Thank you so much for choosing our hotel and taking the time to share your experience! We sincerely apologize for the inconvenience caused by the noise that disturbed your rest due to your light - sleeping nature. We're extremely glad that our front - desk staff, Dan Peng, was able to assist you promptly by changing your room to a quieter side. Your kind words about his helpfulness will definitely be passed on to him, and it's great to know that his service made a difference to your stay. We're also delighted that the convenient bus stop in front of the hotel and the easy access to Didi rides enhanced your travel experience. It's our pleasure to have provided you with a lovely stay overall. Creating a comfortable and quiet environment for every guest is our top priority, and we will continue to pay close attention to and improve any areas that fall short. We truly look forward to welcoming you back to our hotel in the future, and we hope to offer you an even more perfect stay next time. Wishing you a wonderful life and all the best! Best regards, IHG Social Listening Team
0points
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Holiday Inn Express Jinan Exhibition Center invites you to stay in comfort and convenience for your next visit to Jinan. The hotel is an international business hotel, which opened in February 2018. Its geographical position is superior and its surrounding business environment is mature, such as Wanda Square, Dinghao Square and Silver Shopping Plaza, which are only 3 kilometers away from the Olympic Sports Center. Ji'nan New East Railway Station, which is only 8km away from the hotel, has been put into use, and it is convenient and fast to travel. The hotel features 142 guest rooms with an area of 28-32 square meters and 5 suites of 60 square meters, each inclusive of just what you need, such as high speed Wi-Fi, satellite television channels, breakfast buffet featuring western and Chinese food, a comfortable bed and refreshing hot shower. Wutong Restaurant escorts your lunch and dinner. The hotel is also equipped with 3 multi-functional conference rooms, gym, laundry corner, 24-hour self-service facilities and other self-service facilities. Be it for vacation or work, Holiday Inn Express Jinan Exhibition Center is the perfect choice to “Stay Smart".
 
Overall
2 out of 5
2 out of 5
差评
By nfus
卫生间设施老旧破损,早餐不如路边旅馆,西瓜已经变色
Customer avatar
Posted by
onApril 26, 2025
亲爱的客人您好,感谢您选择济南会展中心智选假日酒店。非常抱歉没有给您提供一个完美的入住体验。您提到的问题,我们非常重视,也都第一时间与相关部门反馈。酒店开业至今,时光荏苒,加上入住率较高,可能有部分设施在外观上留下了些许岁月痕迹。但酒店一直都有定期的保养与维护,使设施仍保持应有的品质与功能。之后,我们也会加快更新换代的步伐,以带给宾客们更满意的住宿体验。早餐方面我们也会不断调整出餐品质,为客人提供更丰盛可口的菜品。再次向您表示诚挚的歉意,在今后的工作中我们也会不断努力提升,希望能再次迎接您的选择,祝您旅途愉快,心想事成!智选假日宾客关怀团队
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