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- First review commentFebruary 20, 2017
- Last review commentApril 30, 2025
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GreaterChina's Reviews
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GreaterChina's Review Comments
Nestled in the very heart of Kowloon’s bustling city centre, the Holiday Inn Golden Mile Hong Kong offers business and leisure travellers a vibrant location, contemporary conveniences, and all the luxuries of home while away.
The hotel provides 621 invitingly comfortable twin, double or king size beds equipped guest rooms and suites, Executive Club floors, award-winning restaurants, bar, function rooms, a landscaped rooftop pool, a state-of-the-art health club and free Wi-Fi. To secure our guests’ safety and their property, a key card is required to access the elevator to the guest room floors from 2/F-18/F. We welcome kids with open arms and help families save money with our Kids Stay & Eat Free guarantee. Kids aged 12 and under eat free at breakfast when dining with an adult. Plus to make your stay even more affordable, kids aged 12 and under stay for free when sharing their parents’ room.
Holiday Inn Golden Mile Hong Kong hotel is located in Tsim Sha Tsui Hong Kong that adjacent to the Mass Transit Railway (MTR) which leads to Hong Kong’s major commercial and tourist districts. The famous Star Ferry is within five minutes walking distance and Hong Kong International Airport is just a forty-minute drive away.
Overall
1 out of 5
NEVER GO TO THIS HOTEL
By JSVE
from ARG
My experience at the hotel was terrible. I booked a premium room through the website, where you could clearly see the images and descriptions of what the room had. Upon arrival, they gave us a lower-priced room, which had one bed and a sofa bed. When the website described two beds, we went down to complain about what we had already reserved and paid for, and they made us pay an extra $200 as an "upgrade" to give us the room we had paid for. The front desk staff were completely unfriendly. I showed them the reservation and images of the room I was assigned to, and they made me pay extra. Terrible! Never go to this hotel.
Posted byGreaterChina
onApril 29, 2025
I sincerely apologize for the disappointing experience you had during your recent stay. I deeply regret the inconvenience caused by the room discrepancy and the additional charge for the correct room type. Rest assured, I will investigate this matter thoroughly and take immediate steps to ensure such incidents do not recur. Your feedback is invaluable, and I truly hope you will reconsider and give us another opportunity to make amends for this lapse in service quality.
Warmest regards
Carlos Souza
General Manager
Warmest regards
Carlos Souza
General Manager
0points
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The hotel offers 342 rooms/suites/villas, and the villa area provides a serene and leisurely atmosphere. Enjoy the gentle blue tides of the sea view rooms, feel the sea breeze up close at the Mediterranean Restaurant, listen to the sound of the waves at the Ocean Front Pavilion Restaurant, savor German-style craft beer at the Beer Factory Restaurant, relax your body and mind at the InterContinental Spa, and enjoy a carefree time with your family, immersing yourselves in the joy of vacation.
Overall5 out of 5
One of the best hotel i ever stayed
By Andrew
from Hong Kong
The hotel is located in an urban area, close to many tourist attractions. The staff service was very nice and offered us fresh fruit. The hotel has kids playroom and characters such as Super Mario will appear in the morning to say hi and take photo's. The only downside i would say is the room has too many mirror and the night light was too bright which i would recommend to change.
Posted byGreaterChina
onApril 29, 2025
Dear Andrew,
Thank you for staying with us recently and for taking the time to share your comments.
I am delighted to read that you had an enjoyable holiday in our resort.
Please take good care and we are looking forward to welcoming you back next time.
Kind Regards
Weifang
General Manager
General Manager
0points
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Crowne Plaza Nanning City Center is located in the central of ASEAN Business area, surrounded by bustling shopping and dining venues such as The Mixc. Easy go to everywhere with the subway access.
Hotel has 364 high floor guest rooms with modern style and stunning city view. 2 ballrooms which is over 800 sqm and 9 meeting rooms provide flexible options for any meeting requirements. The well established and locally famous Hoyo Chinese restaurant and Yi cafe, provide a variety of dining options.
Crowne Plaza Nanning City Centre is an ideal choice for both business and leisure travelers.
Overall5 out of 5
excellence beyond expectation
By phil
seamless check in experience is impressive, with flawless service, patience and elegance.
special thank you goes to Ken for going above and beyond to ensure comfort and satisfaction.
Posted byGreaterChina
onApril 29, 2025
Dear Guest,
We very much appreciate you highlighting the experience during your recent stay at Crowne Plaza Nanning City Center. It is always encouraging to receive positive comments like yours that we will share with our team to continuously improve the quality of our services. All of us here look forward to welcoming you back soon.
Sincerely,
Jeffery Xu
General Manager
0771-5958888
gsm@cpnanning.com
We very much appreciate you highlighting the experience during your recent stay at Crowne Plaza Nanning City Center. It is always encouraging to receive positive comments like yours that we will share with our team to continuously improve the quality of our services. All of us here look forward to welcoming you back soon.
Sincerely,
Jeffery Xu
General Manager
0771-5958888
gsm@cpnanning.com
0points
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Crowne Plaza Guangzhou Huadu is located in the heart of Guangzhou Baiyun International Airport Zone, approximately 5 kilometers away from the airport in a straight line. Hotel is located atop Qingtang Station on Metro Line 9 with convenient transportation and two stops from the airport. The straight-line distance from Guangzhou North Station is about 6 kilometers, and the straight-line distance from downtown Guangzhou and Pazhou International Exhibition Centre is about 32 kilometers. We provide shuttle bus service to/from Guangzhou Baiyun International Airport everyday and provide shuttle bus service to/from Exhibition Center on Canton Fair Exhibition Day.
Hotel offers 299 rooms, Chinese and Western restaurants and bars, a well-equipped fitness center and outdoor swimming pool, 1100 square metre Crowne Ballroom and 7 Multi-function Meeting Rooms, it is a perfect venue for your meeting, banquet and wedding.
Stay in Crowne Plaza Guangzhou Huadu, create a comfortable and enjoyable place to stay for you, making business travel work!
Overall5 out of 5
Best hotel in Huadu
By Helly
from Shizuoka
Hotel Staff is very friendly.
I never forget their smiling face during my stay.
I never forget their smiling face during my stay.
Posted byGreaterChina
onApril 29, 2025
Dear Guest,
Thank you for taking time to share your valuable feedback with us.
We were pleased to note that our friendly staff service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.
Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.
Sincerely,
Eric Cheng
General Manager
Thank you for taking time to share your valuable feedback with us.
We were pleased to note that our friendly staff service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.
Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.
Sincerely,
Eric Cheng
General Manager
0points
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Shanghai, a metropolis of treasures, has countless legendary stories and thousands of local customs that have evolved over the years. Here, the city welcomes all comers to explore and interpret her elegance.
Holiday Inn Express Shanghai Huijin is conveniently located at the heart of Qingpu District of Shanghai, the Huijin Metro Station, offering the easy connection to National Convention and Exhibition Centre, or Shanghai Hongqiao International Airport and Railway station. Within walking distance to Baolong Mall. The hotel is adjacent to Qingpu Industrial Park, Qingpu Export Processing Zone, Bailian Outlets Plaza and Zhujiajiao. Guests will find it easy to travel in and around the hotel area.
The hotel well decorated rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with power outlets and USB ports to support device usage. You’ll enjoy a comfortable bed, refreshing shower, office -style and leisure accoutrements, and a Chinese and Western-style breakfast buffet - all created to allow for an easygoing travel experience.
The hotel features a shared space we call The Great Room, which caters to today’s work-leisure lifestyle. The Great Room is equipped with wireless internet and a 24-hour self-service station where you can purchase drinks, snacks and daily necessities.
Be it for vacation or work, Holiday Inn Express Shanghai Huijin is the wonderful choice
Overall5 out of 5
Home away from home
By Tony
from Singapore
Good place to put up with friendly staff and clean property.
Posted byGreaterChina
onApril 29, 2025
Dear Guest，
Thank you very much for taking time out of your busy schedule to share with us your wonderful feedback on your stay at the hotel! We are very pleased to hear that you found our service to be excellent and that you enjoyed the friendly service provided by our staff. Keeping the hotel clean is one of our top priorities and we are pleased that the hotel meets your standards. It is always a pleasure to know that our guests have had a pleasant experience and your compliments are a great motivation for us to continue to provide excellent service. Whether you are traveling for business or leisure in the future, we hope you will choose to stay with us again. We look forward to your return visit.
Sincerely.
IHG Social Listening Team
Thank you very much for taking time out of your busy schedule to share with us your wonderful feedback on your stay at the hotel! We are very pleased to hear that you found our service to be excellent and that you enjoyed the friendly service provided by our staff. Keeping the hotel clean is one of our top priorities and we are pleased that the hotel meets your standards. It is always a pleasure to know that our guests have had a pleasant experience and your compliments are a great motivation for us to continue to provide excellent service. Whether you are traveling for business or leisure in the future, we hope you will choose to stay with us again. We look forward to your return visit.
Sincerely.
IHG Social Listening Team
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HUALUXE Shanghai Changfeng Park is located in Changfeng Ecology Business District's prosperous and energetic commercial circle. Ideal for both business and leisure travel, the hotel enjoys the beautiful scenery of Changfeng Park and is just steps away from both Metro Line 15 and the Shanghai Convention & Exhibition Center of International Sourcing (SHCEC). Taking advantage of its excellent location and green vista, the hotel design inherits the distinctive mix of architecture and natural elements found in traditional Chinese landscape gardens. It further embraces the poetic expression of water is everything as the key design element and winds it through the entire space. The hotel features 312 luxuriously elegant rooms and suites. We welcome you to enjoy CAI FENG LOU Chinese Restaurant and Xian Yan All Day Dining, each serving traditional and imaginative cuisines. For a bit of social intimacy, our LUXE Tea venue provides a regal tea-tasting setting that is simply divine. We further feature more than 1,060 square metres of impressive banquet and meeting space, as well as a fully equipped gym and an indoor heated swimming pool to cater to your lifestyle needs.
Overall4 out of 5
Leo
By Leo liu
from Shanghai
房间看起来不错，但是细节上还需改善我指的是卫生，感觉给我的房间已经好几天没人住过，房间有点灰尘感，另外酒店地下专用停车场，灯光昏暗。不如D区明亮
Posted byGreaterChina
onApril 29, 2025
尊敬的精英雅士，欢迎下榻华邑酒店，请您尽享春光！非常感谢您选择上海大华长风华邑酒店，并诚恳地提出宝贵的反馈意见。对于您在入住过程中遇到的客房卫生问题，以及地下专用停车场灯光昏暗的情况，我们深感歉意。我们已第一时间将客房卫生问题反馈给客房清洁团队，会加强对客房打扫的监督和管理，确保每一间客房都能达到干净整洁的标准，消除灰尘感，为宾客提供更舒适的居住环境。同时，关于地下停车场灯光问题，我们也会与相关部门沟通协调，评估是否需要改善照明设施，提升停车场的明亮度和安全性。再次感谢您的直言，希望未来有机会能为您提供更优质的服务，让您能在酒店尽享春光，拥有满意的入住体验，也期待您再次选择我们。
总经理 Lisa Chen
总经理 Lisa Chen
0points
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Crowne Plaza Tainan situated in Anping District with rich natural environment, historical and cultural attractions. Only 20 to 40 minutes drive from Airport, Train Station and High Speed Rail Station. 5 minutes away from Taijiang National Park and Sicao Mangrove Green Tunnel; just walking distance to the famous Anping Old Fort and Anping old street. The distance to Tainan City Government and Tainan City Council is approximately 5 kilometers, which also meets the needs of corporate and business visits. The hotel architecture features a mixture of modern design and local culture. Hotel Lobby incorporates the Tainan 400th Anniversary visual featuring four standard colors: Red-Tainan Martial Temple, Blue- Blueprint Cultural & Creative Park, Orange-phoenix flower,and White-Khun-sin sand beach. This sentiment not only expresses Tainan’s confidence and pride to the world, but also conveys the expectation of where Tainan is headed in the future. Crowne Plaza Tainan will be your ideal choice among the 5-star hotels in southern Taiwan, whether it is for a holiday, business meeting, or romantic wedding.
Overall5 out of 5
Amazing service and layout
By Avaaaaaa
from TPE
飯店員工服務都很好，尤其是禮賓部同仁非常貼心，幫了我們很多忙，非常感謝，是一定會再次入住的酒店！飯店裝潢整潔設計也非常棒！是目前台南住過最滿意的飯店🥰
Posted byGreaterChina
onApril 29, 2025
Dear Avaaaaaa,
Thank you so much for your kind words and wonderful feedback!
We’re truly delighted to hear that our concierge team left a great impression and was able to assist you throughout your stay. Knowing that our service and design made us your favorite hotel in Tainan means a lot to every member of our team.
We look forward to welcoming you back soon for another memorable experience at Crowne Plaza Tainan.
Warm regards,
Coco Wen
General Manager
Crowne Plaza Tainan
Coco Wen
General Manager
Crowne Plaza Tainan
0points
0of 0voted this comment as helpful.
Crowne Plaza Tainan situated in Anping District with rich natural environment, historical and cultural attractions. Only 20 to 40 minutes drive from Airport, Train Station and High Speed Rail Station. 5 minutes away from Taijiang National Park and Sicao Mangrove Green Tunnel; just walking distance to the famous Anping Old Fort and Anping old street. The distance to Tainan City Government and Tainan City Council is approximately 5 kilometers, which also meets the needs of corporate and business visits. The hotel architecture features a mixture of modern design and local culture. Hotel Lobby incorporates the Tainan 400th Anniversary visual featuring four standard colors: Red-Tainan Martial Temple, Blue- Blueprint Cultural & Creative Park, Orange-phoenix flower,and White-Khun-sin sand beach. This sentiment not only expresses Tainan’s confidence and pride to the world, but also conveys the expectation of where Tainan is headed in the future. Crowne Plaza Tainan will be your ideal choice among the 5-star hotels in southern Taiwan, whether it is for a holiday, business meeting, or romantic wedding.
Overall5 out of 5
Great hotel guest loves
By flyingintherain
from Atlanta, GA
We had a wonderful stay at this hotel! From the moment we arrived, the service was excellent—every staff member I interacted with was friendly, welcoming, and professional. I was pleasantly surprised to receive a complimentary room upgrade, which made the experience even better.
The room was incredibly spacious, spotless, and cozy—perfect for relaxing after a long day. It had everything I needed, and the attention to detail really stood out. The atmosphere throughout the hotel was warm and inviting, and the overall experience exceeded my expectations.
Highly recommend this place if you’re looking for comfort, great service, and a welcoming environment. I’ll definitely be back!
Posted byGreaterChina
onApril 29, 2025
Dear flyingintherain,
Thank you so much for sharing your thoughtful and heartwarming review!
We’re truly delighted to hear that your stay with us exceeded expectations—from the warm welcome, the surprise room upgrade, to the comfort and cleanliness of your room. It’s our goal to ensure every guest feels genuinely cared for, and we’re glad you experienced just that.
Your kind words about our team’s service and the hotel’s inviting atmosphere mean a great deal to us. We look forward to welcoming you back soon for another relaxing and memorable stay.
Warm regards,
Coco Wen
General Manager
Crowne Plaza Tainan
Coco Wen
General Manager
Crowne Plaza Tainan
0points
0of 0voted this comment as helpful.
Holiday Inn Express Shanghai Jinqiao Central is managed by InterContinental Hotels Group (IHG®), It is located in Pudong District, close to Jinqiao Export Processing Zone, Zhangjiang Hi-tech Park and Jinqiao International Business Plaza.
The location of the hotel is excellent. It is about 8.5km straight-line distance from Lujiazui Financial and Trade Zone, 35km straight-line distance from Pudong International Airport, 8km straight-line distance from New International Expo Center and 24km from Shanghai Disney Resort. Travel to Shanghai World Expo Park, the Oriental Pearl TV Tower and the Bund is made easy via nearby Metro Line 6.
The 12-storey-high building in modern and simple style features 192 rooms providing comfortable bed, clean sheets, a pillow menu, flat screen TV, high-speed Internet, wish to bring you a wonderful stay experience. The exquisite design and facilities will make you feel comfortable during the stay.
The breakfast buffet featuring Western and Chinese food and high-speed Wi-Fi both are available! The hotel features 2 multi-functional conference rooms accommodating 30 guests, which are equipped with natural lightening the central air-conditioning, high speed wifi, advanced audio-visual system and other modern facilities. Business Center provides 24-hour tax,printing,flight ticket booking,currency exchange and other services.
From check-in to depature, our sincere and friendly service is always with you, and we will make your trip wonderful.
Overall4 out of 5
Good Value for Cost
By SWar
from Beijing
For the cost, this is a good value hotel. The gym is extremely basic- no weight machines, just treadmills, yoga mats, and some free weight. The breakfast was surprisingly very good. Enough options to choose from but no fresh fruit. It is a 15 minute walk from the metro. The metro stop is near pudong. The shopping area is about 15 minutes from the hotel, there is a mcdonald's and an Aldi's supermarket there(The supermarket is nice and a place you can go to get good cooked food and desserts!!). I would recommend this hotel overall to the budget traveler.
Posted byGreaterChina
onApril 29, 2025
Dear SWar,
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express SHANGHAI JINQIAO CENTRAL.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at or teemo.cai@jqcexpress.com.
Sincerely,
Alex Huang
General Manager
Alex Huang
General Manager
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0of 0voted this comment as helpful.
Shanghai is a blend of ancient and modern, Chinese and Western beauty. The skyscrapers in Lujiazui stand tall and majestic, while the historical buildings along the Bund exude elegance. Yu Garden and Chenghuang Temple carry the ancient charm of the city. The bank of Huangpu River sparkles with brilliant night views, and the Yu Garden Lantern Festival is a lively and exciting event. All these aspects will allow you to experience the infinite charm of Shanghai.
Holiday Inn Express Shanghai Changfeng Park is located at No. 26, Lane 1098, Meiling North Road, Putuo District, adjacent to Changfeng Park. Boasting a prime location and convenient transportation, it is approximately 12 kilometers away from Shanghai Hongqiao International Airport and 14 kilometers from Shanghai Hongqiao Railway Station. A 150m walk will take you to the North Meiling Road Station of Metro Line 15, enabling you to easily access every corner of the city. The National Exhibition and Convention Center (Shanghai), Shanghai Convention & Exhibition Center of International Sourcing, and other exhibition centers are also nearby, facilitating your participation in various exhibitions and conferences. Additionally, you can easily drive to Shanghai Global Harbor, Zhenru Ancient Town, Max City, Shanghai Disney Resort, and other destinations, satisfying your shopping and leisure needs.
Be it for vacation or work, make Holiday Inn Express Shanghai Changfeng Park become the ideal choice for your visit to Shanghai.
Overall1 out of 5
Hotel Manager and Staff Dishonest, Inept, Unable to Solve Simple Problems
By Boby
I was moved two times from room to room because the bathroom shower was broken. I had a lot of private business to do and attend meetings and I was late to these because I had to deal with broken shower in two different rooms. When I would call reception, they would say over the phone "NO English, No English" and would hung up on me. Absolutely ignoring the guest and they they are obliged to provide service and habitable room with hot shower. They had no problem-solving abilities that even though they do not speak English, although they fraudulently claim that on their app, that they must go to guest's room and try to solve the problem. They hung up on me at least 10 times, and only due to my persistence they in the end came to my room and saw for themselves that the shower was not working in both rooms (in the end they called the repair man to fix it) and that my bathroom was flooded because cleaning lady messed up the sink. The room was incredibly dirty and so the bathroom with dirt, hair and sticky stuff all over the place. Breakfast was disgusting, sour soggy noodles that even locals would not eat, people taking food from buffet bar with their hands, not utensils (I took photo of the man doing that, but I doubt they would allow me to publish it here), staff screaming during breakfast time, no protein ever served for breakfast, only sugar, carbs and fat. Foreigners openly discriminated against by not being given toiletries, welcome drink and lied to by a manager who promised to compensate for missed meetings due to broken shower and flood, and then just ignored me although she had 8 days to provide my compensation. The housekeeper did not wash my shower for 3 days.
Posted byGreaterChina
onApril 29, 2025
Dear Guest,
Thank you very much for your feedback.
We are very sorry for any inconvenience or poor experience you had during your stay. Your feedback is important to us and we deeply regret that we did not meet your expectations. We sincerely apologise for any frustration caused.
In the future, we will continue to strive to improve the overall service level of the hotel and provide guests with a more enjoyable stay.
Yours sincerely,IHG Social Listening Team
Thank you very much for your feedback.
We are very sorry for any inconvenience or poor experience you had during your stay. Your feedback is important to us and we deeply regret that we did not meet your expectations. We sincerely apologise for any frustration caused.
In the future, we will continue to strive to improve the overall service level of the hotel and provide guests with a more enjoyable stay.
Yours sincerely,IHG Social Listening Team
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