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The Ideal Setting to Experience the Best of Hong Kong A tranquil atmosphere and ideal location make Crowne Plaza Hong Kong Causeway Bay the best choice for business and leisure travelers among Hong Kong hotels. Our hotel is flanked by the high-end shops, restaurants, and businesses of Causeway Bay. Only 5 minutes walk from Times Square and Sogo shopping centers, 10 minutes drive from Hong Kong Convention and Exhibition Centre and 40 minutes drive from Hong Kong International Airport. Our 263 spacious guest rooms are equipped with the hi-tech facilities to help you stay productive, including free WiFi. Each room offers a stunning view over the city or Happy Valley Racecourse, home to world-famous horseracing events. Our Crowne Plaza Meetings Manager will ensure your event at the hotel is every bit as inspiring as the view from your room or our rooftop pool. Hong Kong's fashionable locals sip cocktails at Club @28 bar and the tables at CARVER are as popular as our Concierge's insider tips. Our location makes it easy to enjoy shopping at Times Square, Lee Theatre, Hysan Place, and the famous sporting events of the Hong Kong Stadium. When you want to relax, you may go for a swim at our rooftop pool or enjoy the amazing views from our 27th Floor Sky Garden Pavilion.
 
Overall
2 out of 5
2 out of 5
Average stay
By MPLC
Pros:
Hotel is strategically located in Causeway Bay.
Cons:
- Hotel does not pre-empt guest on the collection of hotel deposit, I was notified due to a transaction failure that took place. It took almost a month post-stay for full amount to be refunded to me; even with the amount refunded, I made a loss of substantial amount due to Youtrip conversion (not on the hotel but to take note).
- Housekeeping came by around early morning 9am on the first day, despite my check-in in the wee hours at 2am and not having to turnover the room that day (I had booked the room and was not checking out). I placed the ‘Do Not Disturb’ sign that very day for the room to be left untidied after I headed out, however the room was still made up on the same day.
Customer avatar
Posted by
onMay 11, 2025
Dear MPLC,
Thank you for sharing your detailed feedback. We sincerely apologize for the inconveniences you experienced during your stay.
Regarding the deposit process, we understand how frustrated. We will review our procedures to ensure the better communication and more efficient handling of the deposit in the future. We also apologize for the housekeeping services. Your comfort and privacy are very important to us, and we will address this with our housekeeping team to prevent such occurrences again.
We appreciate your feedback as it helps us improve our services. Should you choose to stay with us again, please feel free to reach out directly so we can ensure a smoother experience. Thank you once again for your valuable feedback.
Warm regards,
Terence Ng
Director of Front office
Crowne Plaza Hong Kong Causeway Bay
0points
0of 0voted this comment as helpful.
 
The Ideal Setting to Experience the Best of Hong Kong A tranquil atmosphere and ideal location make Crowne Plaza Hong Kong Causeway Bay the best choice for business and leisure travelers among Hong Kong hotels. Our hotel is flanked by the high-end shops, restaurants, and businesses of Causeway Bay. Only 5 minutes walk from Times Square and Sogo shopping centers, 10 minutes drive from Hong Kong Convention and Exhibition Centre and 40 minutes drive from Hong Kong International Airport. Our 263 spacious guest rooms are equipped with the hi-tech facilities to help you stay productive, including free WiFi. Each room offers a stunning view over the city or Happy Valley Racecourse, home to world-famous horseracing events. Our Crowne Plaza Meetings Manager will ensure your event at the hotel is every bit as inspiring as the view from your room or our rooftop pool. Hong Kong's fashionable locals sip cocktails at Club @28 bar and the tables at CARVER are as popular as our Concierge's insider tips. Our location makes it easy to enjoy shopping at Times Square, Lee Theatre, Hysan Place, and the famous sporting events of the Hong Kong Stadium. When you want to relax, you may go for a swim at our rooftop pool or enjoy the amazing views from our 27th Floor Sky Garden Pavilion.
 
Overall
2 out of 5
2 out of 5
Breakfast billing was poor...Suffer smell was bad...Room billing was in error.
By Rick from San Jose, California
The breakfast billing was poorly explained on check-in. There was a sulfer smell emanating from the bathroom drain the last several days of my stay.
I received an additional bill in excess of 1800 HKD for my room stay after several errors on my bill at check-out.
Customer avatar
Posted by
onMay 11, 2025
Dear Rick,
Thank you for taking the time to share your feedback regarding your recent stay with us. Please accept our sincerest apologies for the inconveniences and discomfort you experienced during your visit.
We deeply regret falling short of your expectations, particularly with the check-in process, the bathroom smell, and the billing inaccuracy. The billing error you encountered is unacceptable, and we sincerely apologize for this oversight. Please know that your feedback has been taken seriously, and we are addressing these issues immediately to prevent any recurrence.
Your comments are invaluable in helping us identify areas for improvement, and we have already shared them with the relevant teams to ensure corrective measures are in place. We truly appreciate your patience and understanding as we work to enhance our guest experience.
It would be our pleasure to welcome you back and provide you with the seamless and enjoyable stay you deserve. Should your travels bring you our way again, please don’t hesitate to reach out—we’d love the opportunity to restore your confidence in us.
Warm regards,
Terence Ng
Director of Front office
Crowne Plaza Hong Kong Causeway Bay
0points
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InterContinental Hefei is located adjacent to the Swan Lake, Hefei Theater, offers 405 contemporary guest rooms & suites featuring impressive lake views. The most prestigious luxury hotel in the vibrant new Zhengwu District, InterContinental Hefei offers extensive meetings, conference & event facilities, as well as a pillar less 2000 sq meter Grand Ballroom. It takes only 15 minute drive to Hefei South Train Station and 45 minute drive to Hefei Xinqiao International Airport.
 
Overall
1 out of 5
1 out of 5
Worst IC I have stayed at.
By Vegan Traveler from San Francisco, CA
I have stayed at ICs in Hanoi and Shenzhen, this was the worst experience for such a high end hotel. I would never return, this hotel does not meet the standards for a world class hotel.
Customer avatar
Posted by
onMay 11, 2025
Dear Valued Guest,
Thank you for choosing InterContinental Hefei and sharing your experience with us.
Please allow me to express my sincere apologies to you for not bringing you a satisfactory experience.
We attach great importance to your feedback. Thank you for your comments on the experience and bringing them to our attention.
It is your feedback that helps us to continuously improve and help us to provide better experience to our guests.
We sincerely apologize to you again, and hope to have the opportunity to serve you again, I believe you will see more improvement.
If I can be of assistance to you, please contact me directly at +86 (0)551 6266 5888 or gsm@intercontinentalhefei.com.
Thank you and have a nice day!
Sincerely,
Hotel General Manager
Billy Chen
0points
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voco Guangzhou Shifu is located on Dishifu Road in Liwan District, adjacent to the bustling vibrant Shangxiajiu Pedestrian Street. The hotel boasts an engaging and playful interior, with an exterior design that captures elements of historical, fashionable Xiguan and Lingnan symbols. Our three charming mascots — the Finch (symbolizes ‘voco’ welcome, come in) seen on the room key, the wise Owl represents (me time, chilling out in our newly designed spacious rooms) — and Flamingo (voco life, captures the essence of indulgence, fine food, dining and local community) — you’ll see and experience all three throughout your journey in public spaces and rooms. Explore the veranda of the historical location, an area that represents the architectural style of Xiguan stain-glass houses with a kaleidoscope of colours and quaint neighbourhood lanes and culture. Merely a short walk away, you can visit Yong Qing Fang, Liwan and Cantonese Opera Museums and Litchi Bay, while Shamian Island’s antique heritage and artistic charm are idyllic for an afternoon or evening stroll. voco, renovated in 2024 with 293 spacious stylishly contemporary rooms and suites ranging from 33-83 ㎡, each room offers large windows with marvellous views of Guangzhou’s history in a snapshot. Rooms are equipped with cosy bedding and luxury bathroom amenities, allowing travellers to indulge in leisurely "Me Time.”, also offer our spacious child theme-decorated family suites.
 
Overall
5 out of 5
5 out of 5
Perfect Experience
By Evon from PG
Staff is friendly and provides excellent services. The location of the hotel is great, with everything accessible. Breakfast served with different variety.
Customer avatar
Posted by
onMay 12, 2025
Dear valued guest,
Thank you for sharing your wonderful experience! We’re thrilled to hear our team’s friendly, attentive service (a core part of voco“reliably different” promise!) and the hotel’s convenient location—right in the heart of Shangxiajiu, where history, culture, and vibrant local life are just steps away—enhanced your stay. Our breakfast, featuring a mix of local Cantonese delights and international favorites, is designed to add a playful, flavorful start to each day, aligning with our goal to create moments that are both reliable and full of pleasant surprises.
Your kind words about our staff and surroundings mean a lot to us. They work tirelessly to ensure every guest feels welcome and cared. We’re so glad you enjoyed the variety and accessibility our location offers—perfect for exploring Guangzhou’s unique charm!
Thank you for choosing voco Guangzhou Shifu. We can’t wait to welcome you back for another stay where reliable comfort meets playful, memorable touches
Warm regards,
voco Guangzhou Shifu
0points
0of 0voted this comment as helpful.
 
Welcome to voco Suites Shanghai Hongqiao CBD. voco is a new IHG hotel brand that brings a ‘reliably different’ experience to your stay. Hotels to count on that are different enough to be fun. Our new family of hotels is connected by their individual characters, which make dependable travel memorable. voco Suites Shanghai Hongqiao CBD will be the first voco Suites Hotel in Greater China. voco hotels, a premium hotel brand under the IHG Hotels & Resorts (IHG). The hotel is located in the core area of Shanghai Hongqiao Business District, boasting a prime location and convenient transportation. It is a 10-minute walk to the Shanghai National Exhibition and Convention Center, adjacent to Uplaza shopping mall, and close to commercial complexes like The Hub and Panlong Tiandi. The hotel is just 2 kilometers away in a straight line from Hongqiao Railway Station and Hongqiao International Airport, providing easy access to Metro Lines 2, 10, and 17. The hotel has 131 rooms, including 60 suites, each equipped with a mini-kitchen. The club on the 10th floor offers more space for different activities. Additionally, the hotel features a Lobby Lounge offering a new coffee experience, specially crafted cocktails, and themed afternoon tea, creating a rich and diverse social experience throughout the day.
 
Overall
5 out of 5
5 out of 5
Great Reception Service
By Tweed56
Charlie at the reception was extremely helpful. The taxi driver overcharged me from the airport to the hotel, and Charlie helped me to report the taxi driver. Charlie showed great understanding and compassion for a non-local in times of trouble. He even allowed me to use his mobile! I already came back to HK but want to thank Charlie very much for his assistance. Will always choose VOCO in biz trip to Shanghai ~
Customer avatar
Posted by
onMay 12, 2025
Dear Tweed56,
Thank you for taking the time to tell us about your experience at voco SUITES SHANGHAI HONGQIAO CBD.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing voco, and if I can be of assistance to you, please contact me directly at N/A or stephanie.li2@ihg.com.
Sincerely,
Stephanie Li
Your recent stay at voco SUITES SHANGHAI HONGQIAO CBD
N/A
stephanie.li2@ihg.com
0points
0of 0voted this comment as helpful.
 
Crowne Plaza Xi'an is located in Zhuque Zhong Road, one of the landmark buildings within the second Ring Road in Xi'an, which is an upscale choice for both the business and leisure travelers. The height of this building is 228 meters, which present a fascinating view of the ancient city. The hotel has easy access to the Small Wild Goose Pagoda and Shaanxi Stadium within the walking distance; 10 minutes drive to Wangfujing Shopping Mall, Xi 'an SKP and Saige shopping center; 15 minutes drive to the City Wall, the Bell/drum Tower, the Big Wild Goose Pagoda, Shaanxi History Museum and one of the most popular commercial street, Da Tang Bu Ye Cheng. Our customers enjoy staying with us on business trips and hosting key events or meetings at our extensive state-of-the-art function facilities or simply on leisure. Our stylish and comfortable rooms, professional, personalized and true hospitality to ensure your business trip a complete success. Crowne Plaza Xi'an is the choice of confidence for business, meeting and leisure travelers across the world.
 
Overall
5 out of 5
5 out of 5
Excellent
By Teppi from Yokohama
It took a long time to check in on the first day and check out on the last day.
The comfort of the room was one of the best I've stayed in so far. Excellent quality. The breakfast was also delicious.
The area around the hotel isn't that inconvenient, but it is far away to get to.
There are no restaurants or large department stores nearby.
The facilities, rooms, buffet and service were the best for a hotel in this price range. The staff service was also excellent. Everyone in the family was happy.
I'm glad I chose this hotel.
Customer avatar
Posted by
onMay 12, 2025
Dear guest,
Thank you for taking the time to tell us about your experience at Crowne Plaza XI'AN.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at 02988668888 or Leslie.cao@ihg.com.
Sincerely,
Leslie Cao
General Manager
02988668888
Leslie.cao@ihg.com
0points
0of 0voted this comment as helpful.
 
The hotel is conveniently positioned along Beihu East Street. we’re just about 4 kilometers from Hangzhou-Ningbo Expressway and 8 kilometers from Deqing High-speed Railway Station. We are about 55 kilometers from Xiaoshan International Airport. From the hotel, the journey to beautiful Moganshan Mountain is both easy and enjoyable. The Moganshan resort area is set within rolling hills full of lush pine and bamboo forests and natural rock formations. Also worth a visit is Xiazhu Lake Wetland Park and Xinshi Ancient Town, known as the "millennium ancient canal, one-hundred years of small Shanghai." The hotel boasts 2,600 square meters of flexible meeting space that offers 9 versatile function rooms, including the hotel’s pillarless grand ballroom, which comfortably accommodates up to 400 people in banquet style seating. The hotel Meetings Director is available to tailor our facilities to suit your event’s needs, whether hosting a boardroom meeting, product launch, annual company dinner and grand Chinese wedding banquet or Western-style wedding ceremony. What’s more, the hotel’s master chefs will craft full banquet menus, customized cocktail receptions or refreshing working lunches for all your events. Crowne Plaza Deqing has 340 rooms and suites, each offering modern and fashionable design while being fully equipped. Rooms feature large floor-to-ceiling windows that are bright and space-enhancing, allowing you to enjoy plenty of sunshine.
 
Overall
5 out of 5
5 out of 5
Wonderful hotel and staff
By snowmonkey from Miami, FL
This was one of my best experiences in an IHG hotel in China. The staff was wonderful and forthcoming. They were generous with upgrades for my status as when I stayed there were many rooms available. Even when they had a convention or a Chinese holiday they let me stay in my upgraded room. I highly recommend this property and I will come back again! One thing to note that I noticed in all the IHG properties in China is that if occupancy is low, the AC will not be very cold. If the occupancy is high, such as in a Chinese holiday, the AC can be lowered to ice cold. They provided me with a strong fan which helped a lot.
Customer avatar
Posted by
onMay 12, 2025
Dear valued guest:
Thank you for your chosen Crowne Plaza Deqing Moganshan and trusted that you're having a pleasent staying with us together. We are very delighting to know your this comfortable experiences, for us this is really the best thing than nothing.
Again, thank for your sharing. We are looking forward to meeting you soon.
Your sincerely,
Hotel Management
May. 12 2025
0points
0of 0voted this comment as helpful.
 
Stay at the welcoming Holiday Inn Macau hotel in China and unwind in our Tea Tree Spa and Fitness Centre between strolls to Macau's main sights. You'll recognize the elegant Holiday Inn Macau, in the heart of Macau's lively business district, by its ornate facade. At this central hotel, you're never far from Macau's landmarks like the iconic Ruins of St. Paul's Cathedral, 5km away and mosaic Senada Square, 4km away. Soothing aromatherapy massages and facial treatments clear your head in our relaxing Tea Tree Spa. You can be in Hong Kong in 1 hour from Macau Outer Harbour Ferry Terminal. Racing fans flock to the island for November's Macau Grand Prix, 1.5km away, while vintage racing cars and ancient wines are displayed at the Grand Prix and wine museum 1km away. Get to your conferences and banquets with ease at Macau Tower Convention and Entertainment Centre, 5.5km from Holiday Inn Macau. You can jet off or do business 8km away at Macau International Airport. Big businesses such as AIA Macau are located in Macau's vibrant, new business district, 1km away. Socialize with sport on the flat-screen TVs in European-chic Oskar's Bar and with karaoke in the private dining rooms in an elegant Chinese Restaurant. You can revitalize with a dip in the heated indoor pool and plunge pools in our 9th floor Fitness Centre at Holiday Inn Macau.
 
Overall
3 out of 5
3 out of 5
Cleanliness is very important
By Sbpatel from China
During my initial check-in, I noticed a moldy smell in the room. The assistant manager arranged for a room change. However, the second room was very dusty, and the handheld shower head was of poor quality.
Customer avatar
Posted by
onMay 12, 2025
Dear Valued Guest Sbpatel,
Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay, including the issues with the room conditions. Providing a comfortable and clean environment is our top priority, and we regret that we fell short of your expectations.
Your comments have been shared with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your patience during the room change and hope your overall stay was otherwise pleasant.
We value your feedback as it helps us enhance our service, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.
May Pang
Acting General Manager
0points
0of 0voted this comment as helpful.
 
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