I arrived after a long day at work to a reception that was empty there was no one behind the desk and no one in the area to check me in I had to wait 10 mins until I was met by Mandip who was obviously embarrassed that I had to wait so long I then went to room passed a load of empty bags left outside several rooms to my room that was ok.
I went to the bar area and with no one around I waited and waited, again the guy that served me was very apologetic, I ordered a drink and then went into the restaurant area that was very noisy with families of unruly children. I moved outside in the larger area by the bar. Acknowledged by the bar staff but no one came to take my order and there was no one behind the bar! So I ordered a just eat meal to be delivered and I took it to the room to eat, the restaurant was too noisy!Then through the night I had children running up and down past the door, I tried to call reception but no answer!
I then went down to breakfast I wanted a hot breakfast and there was not a lot on offer.
I will not be recommending your hotel
Check Out Date:2024-04-11
Motivo della visitaBusiness
Destination suivanteLondon