A special thank you to Manager Jerry Goh, who went above and beyond by inviting us, as long-stay guests, to the monthly cocktail party—such a wonderful touch that made us feel valued and welcomed.
The Front Desk team was phenomenal, especially Dea, who ensured we were placed in the perfect suite with a well-equipped kitchen setup. Ocha and Linda also contributed to an incredibly smooth and welcoming check-in experience.
Dining at the Japanese Restaurant was an absolute delight, thanks to the talents of Chef Dixon, Yuna, Claudia, and Susan, who brought expertise and warmth to every meal.
Throughout our stay, the hotel staff proved their dedication time and time again. Nover, Hendra, Taifog, Sifka, Rafla, and Rizal all provided incredible service, with Rizal offering much-appreciated internet assistance.
At the Cafe, Sophia was a shining star, ensuring every visit was met with a welcoming smile and excellent service.
The relaxation experience at the TeaTree Spa was simply outstanding. Jelita, the massage therapist, provided top-tier treatment, while Irma, the coordinator, ensured every aspect of the experience was seamless.
Lastly, the transportation service was impeccable. Akbar and the other drivers were professional, courteous, and went above and beyond to take us to the local mall and ferry with ease.
It’s rare to find a hotel where the warmth and dedication of the team truly elevate the entire stay, but that is exactly what we experienced. We highly recommend this hotel and would absolutely return for another remarkable visit.