This is an old school hotel with spacious room, great shower pressure and friendly stuff located in the heart of Orchard Road, Hotel is comfortable, but in need of renovation as wears and tears starts to show on the property, it is although unsightly but does not affect the overall comfort if you choose to overlook the exposed ceiling lights and water stains here and there. Hotel now has the policy of only cleaning your room every other days which is not a problem for us, except for the 2 mugs and 2 drinking glasses provided for the 2 of us in the room, we ended up with no clean mugs and glasses on the 2nd days, this was however quickly rectified after a few calls to the front desk.
Housekeeping is not consistent depending on the cleaning crews, some days, everything were perfects with extra mugs, glasses and towers and change of sheets, somedays, either clean towers were not given, bedsheet not changed or mugs and glasses were missing and teabags were not replenished. One commendable service is that the housekeeping were always prompt to delivered whatever missing items we requested even at late hours.
Breakfast is great except for the lack of frequent change of menu varieties, so it does get boring especially if your stay is long or return to stay with them regularly.