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    78867
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    359
  • 第一条评论意见
    2017年2月14日
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    2025年5月19日
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Corporate 的评论
 
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Corporate 的评论意见
 
This beautiful, contemporary hotel in North Charleston, SC is excited to meet you! The Holiday Inn Express Charleston North welcomes you to the "friendliest city in the nation" . Charleston is the ideal South Carolina vacation destination because it has everything, from deep-sea fishing, world-class golf and tennis, museums and festivals not to mention incredible food at every turn. Here for a cruise? Our hotel is also the perfect place for you to start your cruise with our Park and Cruise Package. Leisure travelers appreciate our hotel's convenient location and access to the city via I-26. Museum Mile, Fort Sumter, Rainbow Row and the historic district is a short drive. Charleston Southern University and Wannamaker Water Park is almost next-door. And while staying with us, enjoy our full hot breakfast, outdoor pool, brand new fitness room and business center. For our business travelers, we are close to the Charleston Airport (CHS). Our hotel is just minutes to Boeing, Palmetto Commerce Parkway, Trident Hospital, Bushy Business Park and Joint Base Charleston. . The North Charleston Coliseum, Summerville, Goose Creek and Moncks Corner are very close by. Business travelers and IHG Reward Members love our hotel. The Holiday Inn Express & Suites Charleston-North will set your new standard for your great stay experience!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Not good
来自 Not good Charleston, South Carolina Carolina
Graduation weekend trying to get everybody together from out of town get there they didn’t even have my right room basically said sorry this is what it is
客户化身
已发布 2025年5月19日
Hello Valued Guest,
Thank you for your stay at the Holiday Inn Express & Suites Charleston-North, South Carolina.
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to voco Moab, where adventure meets comfort in the heart of Utah’s red rock country. Surrounded by breathtaking landscapes, our hotel is just minutes from Arches National Park and Canyonlands National Park, making it the perfect base for exploring towering arches, scenic trails, and rugged desert terrain. Whether you’re setting out for a sunrise hike, tackling the Slickrock Bike Trail, or venturing on a 4x4 off-road tour, the beauty of Moab is at your doorstep. After a day of adventure, return to a space designed for relaxation. Unwind in thoughtfully styled rooms with plush bedding, La Colombe coffee makers, and scenic mountain views. Start your morning with a satisfying hot breakfast before heading out, and look forward to exciting new dining options coming soon. Our friendly team is always on hand to offer recommendations and ensure your stay feels effortlessly comfortable. Stay connected with free Wi-Fi, or take a soothing dip in our indoor pool and hot tub, open year-round. With premium amenities, a 24/7 fitness center, and indoor bike storage, voco Moab is your perfect retreat between adventures.
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Great Stay
来自 Laura Charleston, WV
Staff was friendly and knowledgeable of the area. Room was very nice, clean and comfortable!
客户化身
已发布 2025年5月19日
Hi Laura,
We're thrilled to hear that you had a great experience with our staff and enjoyed your stay in our rooms. Your positive feedback is greatly appreciated. Thank you for choosing us!
- The Staff at Voco Moab
 0 点
0/ 0的投票认为这条意见有用。
 
美国西雅图塔科马国际机场智选假日酒店 西雅图塔科马国际机场 智选假日酒店® 与西雅图市中心仅相距15英里,酒店宁静而现代的氛围为商务与休闲旅客提供了完美的休憩空间,同时您还可从酒店十分便捷地前往西雅图的一些顶级景点和企业。 选择入住我们酒店的商务旅客能从酒店的先进技术设施中获益良多。我们设备齐全的商务中心可为您提供打印文件和登机牌的服务,遍布酒店的免费高速互联网连接让您能随心所欲地去网上冲浪。如果您要举办会议或活动,1,068平方英尺的会议空间可容纳多达88位来宾,一定会令您喜出望外。酒店的餐饮服务也定会让您舒心满意,无论盒装午餐还是自助选项都会满足您的味蕾。 我们酒店不仅邻近西雅图塔科马国际机场,同时距离西雅图市中心许多非同凡响的景点也只有几分钟路程。西湖中心、太古广场等购物好去处比比皆是。别忘了一定要去西雅图市中心的派克市场和著名的太空针塔看上一看。 当入住我们的西雅图-塔科马国际机场 智选假日酒店® 时,您可充分享受健身中心和便利店等实用的设施,同时酒店每天早晨还提供免费的热早餐。我们酒店就是您的“明智住宿首选”——热切期盼您的光临!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Not good
来自 AF423 Seattle, Wa
Staff made very rude and inappropriate comments about my son to my face, the AC did not work, and the bathroom was filthy.
客户化身
已发布 2025年5月19日
Hi AF423,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Seattle-Sea-Tac Airport. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to Holiday Inn Express & Suites Richburg, located in Richburg, SC, Chester County, where the Gateway to adventure begins. Conveniently located off of I-77, exit 65, minutes away from local & surrounding attractions. Enjoy the home town feel of a quaint southern town, where hospitality means everything, while still being close to city life. During your visit, please be sure to dine at Front Porch Restaurant where Southern Hospitality is personified or spend the day full of thrills & excitement at Carowinds Amusement Park, Carolina Adventure World or the National White Water Center. Enjoy a picnic at Rodman Park or explore The Olde English District. The newly expanded Gateway Conference Center is adjacent to the hotel - let the conference center host your event and have your guests stay with us, just next door. Each of our 93 guest rooms and suites have a 43-inch high-definition television, a microwave, mini refrigerator, & Keurig coffee maker. Start your day right with our Express Start breakfast, and wake up to the sweet aroma or our new Cinnabon Sweet Rolls, offered daily. Don't forget to take a dip in our outdoor pool and relax by our fire pit. For those who are visiting with your pets, we offer pet friendly accommodations. Come & experience the Holiday Inn Express & Suites Richburg, your home away from home!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
No hot water for shower in the morning!!!!!
来自 Disappointed 44
Stayed here in the past and was ok. This time there was no hot water for showers in the morning, when I went down to the desk the employee said we have had issues for the past few days. Well, don't you think your guests should know this before you pay for the room??! If I had know I would have said thanks but no thanks and taking myself elsewhere.
客户化身
已发布 2025年5月19日
Hi Valued Guest,
I am glad to have been a host to one of our valued IHG® One Rewards members. Thank you for staying at the Holiday Inn Express Richburg for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Wake Up Refreshed in the Heart of Austin Start your day energized and ready to explore the vibrant city of Austin, Texas at the Holiday Inn Austin-Town Lake. Nestled along the scenic shores of Lady Bird Lake, our hotel boasts a premier location—less than a mile from the Austin Convention Center and just steps from the famous Rainey Street Entertainment District. Whether you’re here for business or leisure, you’ll love the convenience and charm of staying with us. Breathtaking Views & Unmatched Comfort Our smoke-free property offers stunning views of Lady Bird Lake (formerly known as Town Lake) and the downtown skyline. Business travelers appreciate being close to major companies like Oracle, Intel, the Texas State Capitol, and the Convention Center. Looking to balance work and play? Enjoy nearby outdoor adventures like biking, hiking, or kayaking—or take time to explore local landmarks like Zilker Park, the State Capitol, and the LBJ Presidential Library. Thoughtful Amenities to Enhance Your Stay We’re proud to offer complimentary high-speed Wi-Fi, free garage parking, a fully equipped Fitness Center, Business Center, and flexible meeting space for up to 200 guests. Take a dip in our rooftop outdoor pool while enjoying panoramic views of the lake. And when hunger strikes, The Boathouse Grill has you covered with a delicious breakfast and dinner menu designed to satisfy every appetite. No matter what brings you to Austin, let Holiday Inn Austin-Town Lake be your comfortable
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Gross - cockroaches in room
来自 co31 NY
This is truly the worst IHG hotel I've ever stayed at. Upon checking into my room the biggest, grossest, dinosaur looking cockroach I've ever seen was crawling around in the bathroom. I contacted the front desk and they said they could send someone up with bug spray. When i requested a different room they put me in a downgraded option. The carpet was so dirty i couldn't walk in my room without shoes. The shower leaked. The showerhead actually fell off when i tried to move it. The tub was stained with scratches. Everything felt so grimy and gross. It was truly disgusting and it didn't feel clean what so ever.
They also don't provide any water; you have to pay for it.
客户化身
已发布 2025年5月19日
Hi co31,
Thank you for staying and sharing your experience at our Holiday Inn Austin-Town Lake during your business trip. We appreciate you for being one of our IHG One Rewards Platinum Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Near Main Street and minutes from I-385 and I-85, Holiday Inn Express & Suites Greenville-Downtown is your gateway to history, industry, and adventure in Greenville! Home to companies like Fluor, Windstream, GE, Michelin, and BMW, we are ideal for business travelers. Enjoy a short walk to Bon Secours Wellness Arena, downtown restaurants and shops, and Greenville’s many seasonal festivals like Artisphere and Fall for Greenville. For students, we are near Furman, Bob Jones, and the Governor’s School. Enhance your stay with amenities like our Fitness Center and outdoor seasonal pool. Enjoy our free Express Start® Breakfast daily, plus free parking and free Wi-Fi. Stay with us in the heart of America’s Top 10 Main Street!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Poor Check In
来自 Disappointed Joe Sarasota
Took over an hour to checkin. Property was in bad shape. However the room was very clean. Suggest they hire new staff.
客户化身
已发布 2025年5月19日
Hi Valued Guest,
I am glad to have been a host to one of our valued guests. Thank you for staying at the Holiday Inn Express Greenville - Downtown for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Conveniently located off US-131 at the M-6 interchange, Holiday Inn® Grand Rapids - South hotel offers easy access to downtown, top attractions, and major corporations. From the John Ball Zoo, the Van Andel Arena, and the Grand Rapids Art Museum, the city offers a vibrant culture ready for exploration. Savor delicious meals at our onsite restaurant, workout in our 24-hour Fitness Center, and experience aquatic adventure at our indoor pool and splash pad. From plush bedding to free Wi-Fi, we cater to the modern traveler, ensuring you “Stay Smart” in Grand Rapids.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
OVERPRICED. Experience did not reflect value at all.
来自 bcl1990 Whitehall, MI
We definitely OVERPAID for a 2-night stay at this poor quality hotel.
-The hotel reception/concierge was not properly staffed.
-LOW quality and quantity of breakfast. For example, both my husband and mother described a chemical or "dishsoap" taste in their overcooked scrambled eggs.
-Shower/tub clogged in bathroom, did not drain properly, leaving residue and a dirty tub basin.
-Keurig coffee station in the room not stocked.
-The whole hotel was humid and smelled of chlorine.
-When we arrived at 6pm on a Friday, there were two women sitting right outside the back entrance smoking marijuana in their car and making the vestibule to get into the hotel reek.
-The hot tub/sauna was so foamy it looked like a bubble bath. This is often caused by a buildup of organic matter, imbalanced water chemistry, or dirty filters. In other words, filthy water.
-The kids pool was very cold and uncomfortable for my young children.
Overall, we had a horrible experience and felt we were overcharged. We couldn't wait to leave.
客户化身
已发布 2025年5月19日
Hi bcl1990,
Thank you for staying and sharing your experience at our Holiday Inn Grand Rapids - South during your daughter's birthday. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Consider us your home away from home at the Candlewood Suites North Richmond Glen Allen, VA! During summer of 2019, all of our comfortable suites were newly renovated and beautifully appointed with new furnishings. Specializing in your extended stay experience, the Candlewood Suites Hotel is the perfect environment for your government, project teams, training, relocation, temporary and corporate housing needs. The Candlewood Suites is centrally-located at Exit 86B of I-95 near Route 1, I-64 & I-295, and just minutes from Downtown Richmond, Ashland, Mechanicsville & Short Pump. We offer easy access to local destinations, such as Bass Pro Shop, Richmond International Raceway, Harley Davidson, Hanover Air Park, Dominion Power, Kings Dominion and the Virginia Sports Complex. The Candlewood Suites offers apartment-like suites with all the conveniences of home to suit your extended stay and short-term lodging needs. Our pet-friendly hotel (with fee) offers studio and one-bedroom apartment-like suites featuring fully-equipped kitchens, spacious living and work areas, 50-inch flat screen TV’s, and free wired & wireless internet. Other features include our 24-hour Business Center with complimentary internet, free Laundry Facilities, our newly-equipped Fitness Center, Candlewood Courtyard with gas grill, and our signature Candlewood Cupboard. The Candlewood Suites North Richmond Glen Allen also has a Tesla Charging Station for all types of electric cars, complimentary for our guests.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Smoked in roon, noisy neighbor, full sized mattress
来自 Nope US
After a long day and getting stuck in a bad storm we decided to find a place to stay. Candlewood suites was close and very reasonable. We were given an accessible room on the first floor (118). The room had that "tried to cover the cigarette smoke" smell and it absolutely was not a queen sized bed. The nailed to the wall headboard was queen sized but the mattress was not.
Our neighbor's TV was very loud - like it was in our room. We were so exhausted we just went to sleep. Next morning, TV comes back on again and we couldn't get out of there fast enough.
I did mention that we did not have a queen size bed and was told we did (I have photos - we didn't). Also there couldn't be smoke in the room because it's forbidden...
I think the cleaning staff did the best they could given the circumstances.
客户化身
已发布 2025年5月19日
Hi Nope,
It's always been a delight for us to host one of our valued IHG® One Rewards Platinum Elite members. We appreciate you for staying at the Candlewood Suites Richmond North - Glen Allen. Thank you for your loyalty and candid feedback. I trust that all is well.
Candlewood Suites wants our guests to feel immediately reassured that they will be in control of their priorities and truly feel free to make themselves at home. I am sorry to learn about your experience during your visit. I've shared your feedback with our hotel management team as a reference for improvements. I would love to regain your faith in our hotel, and I have sent you a private message with additional details.
I hope we'll remain your dependable choice, as we promise to make the value of your experience worth it for all the right reasons.
Yours in hospitality,
Grace L.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
轻松游览阿姆斯特丹,入住阿姆斯特丹斯洛特戴克站智选假日酒店。 阿姆斯特丹斯洛特戴克站智选假日酒店紧邻火车站,是您探索阿姆斯特丹及周边地区的理想枢纽。乘坐火车只需5分钟即可到达阿姆斯特丹市中心。 从阿姆斯特丹中央车站,您可以轻松步行前往著名景点,如安妮·弗兰克之家和达姆广场。从阿姆斯特丹斯洛特戴克站乘坐火车,25分钟即可到达赞德福特海滩,非常适合观看一级方程式大奖赛。 我们的现代化酒店客房设施齐全,确保无论是休闲还是商务旅客都能享受舒适的住宿。酒店内提供免费无线网络,房间内有丰富的国际电视频道,以及免费的咖啡和茶具。您可以选择一张双人床或两张单人床,浴室配备步入式淋浴和免费洗浴用品。想要快速享用小吃?我们大厅内的新迷你超市“Wundermart”随时为您服务。 从免费的“智选之选”欧陆式早餐自助开始您的美好一天。无论是快速咖啡还是悠闲小酌,我们的酒店酒吧都是放松的完美去处。 阿姆斯特丹斯洛特戴克站智选假日酒店是您难忘阿姆斯特丹之旅的理想起点。立即预订您的住宿,尽享这座不夜城的美好时光!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Find another place to stay
来自 Tom2025 Florida USA
The first impression is a lasting one; the entrance is dirty and littered with garbage, and check-in is unfriendly and unappreciative.
The room is cramped and has no space to hang your clothes, so we had to live out of our luggage for 3 days. There was no air conditioning, so the room was very warm and uncomfortable.
No phones in the rooms to contact the front desk, and when you approached them, they couldn't care less about your issues.
There were blood stains and other disgusting stains on the carpet.
The TV had little to no programs to watch, maybe 10 channels.
The shower pan would fill up as the drain was plugged, and you had to stop showering to let the water drain catch up to the amount in it; otherwise, it would run onto the floor and onto your clothes.
客户化身
已发布 2025年5月19日
Hi Tom2025,
I am glad to have been a host to one of our valued IHG® One Rewards Platinum Elite members. Thank you for staying at the Holiday Inn Express Amsterdam - Sloterdijk Station for your trip and for sharing your thoughts about your stay. I trust that all is well.
We take pride in offering our guests an attractive place to rest, but I'm sorry to learn about the issues encountered during your visit. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement.
I hope you allow us to turn things around the next time you stay with us.
Kind regards,
Grace L.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
美国西雅图市区中心地带修葺一新的酒店! 西雅图假日酒店® 为宾客提供西雅图市内最便利的地点。我们距离西雅图中心仅五个街区,休闲旅行者知道我们就是最一流的选择,因为我们距离 太空针塔、派克市场和先锋广场 十分近。来到西雅图却不前往诺德斯特姆商场等地标性景点一定是一种遗憾,而在 塞弗科体育场 或 CenturyLink运动场 的精彩比赛也不容错过。我们酒店还靠近西雅图一些最独特的地区,如国会山、安妮女皇区和弗里蒙特。甚至连西雅图艺术博物馆也可以从酒店步行抵达。 如果您到这里是进行商务旅行,您一定会喜爱我们的酒店,因为我们靠近诸多大型企业、大学和 西雅图游轮码头 。您也可以带您的客户去欣赏一场 西雅图水手队 或 西雅图海鹰队 的比赛。此外,我们还提供高速互联网连接、商务中心、客房服务和会议室,让您能够轻松处理公务。 在西雅图众多的市区酒店中,只有我们能同时为您提供便利地址和杰出的服务与设施。我们知识丰富、友好热情的员工将确保您在“翡翠之城”获得完美的体验。不论您是要了解前往博物馆的路线,还是在我们提供全方位服务的餐厅和酒廊享用精致餐饮,您会发现我们照顾到了每一个细节。选择西雅图假日酒店,在下一次旅行中尽享完美体验。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
They’ll go here. The staff will treat you like trash.
来自 Anna A Seattle, Washington
Even though I paid through Booking.com and showed them the receipt as well as from my American Express, they did not acknowledge it, and had me pay twice. Now I’m in a dispute with American Express. The hotel staff treated me like Trash, and even though the hotel was in a good place, their treatment was humiliating, even though I had shown them through every possible means that I had already paid. It was horrible.
客户化身
已发布 2025年5月19日
Hi Anna A,
Thank you for staying and choosing our Holiday Inn Seattle Downtown - Lake Union. We appreciate you as one of our guests!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
For any additional support, you can reach our hotel directly at 206 728 8123 or send an email to holidayinn@hcbmi.net.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。