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    358
  • 第一条评论意见
    2017年2月14日
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    2025年5月16日
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Corporate 尚未提交任何评论。
 
Corporate 的评论意见
 
In the beautiful Brazos Valley, off State Highway 6, Holiday Inn Express & Suites Bryan—College Station is conveniently located near Texas A&M University, the George H.W. Bush Presidential Library and Museum, and Downtown Bryan. Veterans Park & Athletic Complex is across the street, making our hotel ideal for sports teams, students, parents, and Texas A&M football fans. Our hotel offers a range of amenities to enhance your stay, including a Fitness Center and an outdoor pool. Start your day with a complimentary breakfast, stay connected with free Wi-Fi, and take advantage of free parking. Whether you're here for business, sports, or leisure, you'll find comfort and convenience at every turn. Join us in the heart of Texas, where southern hospitality meets modern accommodations for an unforgettable stay!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Worst service I have ever had at an ihg location.
来自 Vale
Front desk girl was RUDE AND VERY UNPROFESSIONAL!!!!!!! I have been an ihg member for 8 years and never been asked to swipe my card 2 times for a hold.
Girl ended up charging me twice for one night stay. Began yelling at me louder and louder that she asks every customer to swipe twice. Assured me it wouldn't charge twice ....and of course it did.
When i told her it did in fact charge me twice she yelled again that it would eventually fall off or I could dispute with my bank. Also threatened to not allow us to have a room for questioning the double charge.
Very ghetto. Extreme bad look for a front desk.
客户化身
已发布 2025年5月15日
Hi Vale,
Thank you for staying at Holiday Inn Express Bryan - College Station and sharing your experience. Hosting one of our IHG One Rewards Gold Elite members is a pleasure, and we appreciate your loyalty since 2018.
We work hard to provide our guests with a memorable experience, and I am sorry to learn about the conditions that prevented you from having a pleasant stay. I have shared your comments with the hotel management and will use your review to help us improve our service. I have also sent you a private message to extend our apologies.
Again, thanks for staying with us. We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Nestled near downtown Dallas and just over five miles east of Dallas Fair Park, Holiday Inn Express & Suites Dallas East – Fair Park offers easy access to local attractions. Enjoy eclectic entertainment venues like the Music Hall at Fair Park, House of Blues, Dos Equis Pavilion, and Fair Park Coliseum. Town East Mall is also just six miles away, providing a variety of shopping and dining options. Explore everything the vibrant city has to offer from our convenient location. Host meetings in our event space, stay active in our Fitness Center, and unwind in our indoor pool. From our free breakfast buffet to free Wi-Fi, we meet your needs and exceed expectations. Relax and recharge in our spacious guest rooms with top amenities for a home-like experience. Discover the best of Dallas from our Fair Park hotel!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Mildew smell and wrongly charged
来自 Neno Abilene, tx
Customer service was good, room smelled like mildew as if carpet had been wet for days!!! Breakfast gravy was cold and biscuits were hard. Then I was charged $250 for what they 1st stated was severe smoke damage, then changed it to Marijuana smell!!! As a disabled veteran with breathing healthy issues which prevent me from smoking this was absolutely ridiculous!! They're only evidence was is that they could smell it, that smell could have come from anywhere. We will NEVER stay at a Holiday inn again!!!
客户化身
已发布 2025年5月15日
Hi Neno,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Dallas East - Fair Park during your family visit. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
South Aegean Sea and Holiday Inn Resort is meeting in Bodrum Bardakci Bay Holiday Inn Resort Bodrum is located on gently sloping hills set in its own private bay enjoying the beauty of the immaculate Aegean Sea, with spectacular views of Bodrum Marina and Bodrum Castle. With its well-connected location Holiday Inn Resort Bodrum is only 39 km to the Bodrum International Airport and only 1.8 km to Bodrum city centre and Bodrum Marina. Our hotel offers modern, spacious, stylish, comfortable rooms where you can relax and enjoy the beautiful views. Guests can enjoy La Brise, our sea food à la carte restaurant, the main buffet restaurant and traditional street food which is served by the beach. Why not quench your thirst in one of our five bars. SPA & Wellness – Fitness Centre is at your service with our experienced team providing a real far east therapies experience.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Think twice
来自 Weekend Traveler Izmir
Despite being a long-time IHG One Rewards member and booking directly through your website, our experience at this property has been deeply disappointing. The most pressing issue is the overall lack of cleanliness and hygiene across the facility. Even after requesting a room change due to heavy mold and unpleasant odors in our original room, the replacement room was not significantly better.
My wife was unable to use the bathroom due to its poor sanitary condition. We had to specifically request the housekeeping team to clean it thoroughly, including using acidic cleaning agents. Unfortunately, even after this intervention, the condition remained unacceptable.
This is not an isolated issue limited to our room — the entire property appears to be poorly maintained, and it falls far below the expected standards of the Holiday Inn brand.
We understand that the property may be operating under a franchise agreement. However, from a guest’s perspective, this makes no difference: it carries the IHG name and promises a consistent level of quality and trust.
客户化身
已发布 2025年5月15日
Hi Weekend Traveler,
Thank you for staying at our Holiday Inn Resort Bodrum during your family vacation. We appreciate you for being one of our IHG One Rewards Silver Elite members.
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I shared your feedback with our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
On behalf of Holiday Inn Express and Suites Fayetteville South, we extend you a very warm welcome and are honored that you have chosen to stay with us. For your convenience, the Holiday Inn Express and Suites Fayetteville South offer several on-site amenities, such as free wireless internet access, large fitness center and complimentary hot breakfast. If you are ready to step out and explore the area, our hotel is conveniently located, within a variety of popular restaurants and attractions such as Crown Coliseum and Segra Stadium. Our staff is available to assist you 24 hours a day with directions, suggestions and any other needs you may have.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Nice Staff but room wasn’t clean.
来自 Leon Phila PA
Staff was very friendly and nice. Our room had a shoe and crumbs on the bed when we checked in. We mentioned this at checkout, they said that was their fault and offered some points to my account but I didn’t receive them or any compensation.
客户化身
已发布 2025年5月15日
Hi Leon,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Fayetteville South. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
轻松游览阿姆斯特丹,入住阿姆斯特丹斯洛特戴克站智选假日酒店。 阿姆斯特丹斯洛特戴克站智选假日酒店紧邻火车站,是您探索阿姆斯特丹及周边地区的理想枢纽。乘坐火车只需5分钟即可到达阿姆斯特丹市中心。 从阿姆斯特丹中央车站,您可以轻松步行前往著名景点,如安妮·弗兰克之家和达姆广场。从阿姆斯特丹斯洛特戴克站乘坐火车,25分钟即可到达赞德福特海滩,非常适合观看一级方程式大奖赛。 我们的现代化酒店客房设施齐全,确保无论是休闲还是商务旅客都能享受舒适的住宿。酒店内提供免费无线网络,房间内有丰富的国际电视频道,以及免费的咖啡和茶具。您可以选择一张双人床或两张单人床,浴室配备步入式淋浴和免费洗浴用品。想要快速享用小吃?我们大厅内的新迷你超市“Wundermart”随时为您服务。 从免费的“智选之选”欧陆式早餐自助开始您的美好一天。无论是快速咖啡还是悠闲小酌,我们的酒店酒吧都是放松的完美去处。 阿姆斯特丹斯洛特戴克站智选假日酒店是您难忘阿姆斯特丹之旅的理想起点。立即预订您的住宿,尽享这座不夜城的美好时光!
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
There is not many good things I can say about this place other than find another
来自 Tom2025 Florida USA
I stayed at this property for three nights and, unfortunately, had a very poor experience. The room was uncomfortably warm, and while I was told there was no air conditioning, there was a dehumidifier that wasn’t functional — the control didn’t work. The television had very limited channel options, which was a letdown. Because it was King's Day, we tried and couldn't find another place.
More concerning were the maintenance and cleanliness issues:
The shower drain was clogged, limiting how long we could shower without the floor pan overflowing.
There were what appeared to be blood stains on the carpet.
There was no phone in the room, and very little space to hang clothing, forcing us to live out of our suitcases on the floor.
Noise was a serious problem, with doors slamming at night and, on one occasion, someone loudly pounding on a nearby door in the middle of the night. When I attempted to call the staff from my out-of-country phone, I received no answer. When I eventually went downstairs to raise these issues in person, the staff showed little interest or concern.
This experience was far below what I expected and certainly not worth the cost. I hope management addresses these issues for future guests.
客户化身
已发布 2025年5月15日
Hi Tom2025,
Thank you for staying at our Holiday Inn Express Amsterdam - Sloterdijk Station during your wedding anniversary. We appreciate you for being one of our IHG One Rewards Platinum Elite members.
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I shared your feedback with our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Close to local attractions and businesses, the Hotel Indigo® Chicago Vernon Hills hotel is perfect for any trip, business or pleasure. To put it plainly, our rooms are “huge,” each with its own sitting area, and our staff is passionate about providing each and every guest with personalized service. The nearby Cuneo Mansion and Gardens serve as inspiration for our hotel’s artwork, and the whole space evokes an upscale feel, with a front desk that occupies a two-story lobby: expansive, but not at all unwelcoming. The indoor heated pool is relaxing, and our martini bar serves up 25 special versions of the cocktail.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Loud shut off valve noises throughout the night
来自 Cheri Vernon Hills stay. Kansas City, home
Good location. Shower was drippy and hard to regulate the temp. Unexpected, very loud noises throughout the night made it very hard to sleep.
客户化身
已发布 2025年5月15日
Hi Cheri,
Thank you for staying at the Hotel Indigo Chicago-Vernon Hills and sharing your experience. We appreciate your choosing IHG® Hotels & Resorts as your travel partner.
We aim to make your stay welcoming by providing excellent service and meeting the highest lodging standards. I apologize for not meeting your expectations. Every stay should be as restful and comfortable as possible. We will use your input to guide our team in delivering an even better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to Our Beautiful Howell Hotel Off I-96! We have exactly what you are looking for at the Holiday Inn Express® Howell hotel. Conveniently located off I-96, in between Lansing and Detroit, our hotel is the perfect choice for both business and leisure travelers with extended stay opportunities. Adjacent to this hotel, you will find the Tanger Outlet Mall, a popular attraction for bargain hunters. We are also close to many other area attractions, including the Michigan Challenge Balloonfest, Castaway Café, Mt. Brighton Ski Area and Kensington Metropark. Whatever your interests may be, you are sure to find something exciting to do in Howell, Michigan. Business travelers are near many corporations such as Construction Helicopters,Thai Summit, Pepsi, ZF, and Antolin. Stay connected with free high-speed Internet access and a 24-hour Business Center. Looking for meeting space? It's easy to host a meeting in Howell, MI, with our hotel's 312-square foot meeting room. During your stay at our Howell hotel, we invite you to join us for a complimentary, hot breakfast from our Express Start Breakfast Bar, featuring our signature cinnamon rolls. You can also take advantage of our heated, indoor pool and on-site Fitness Center. Whatever your reason for traveling, you are sure have a carefree stay at our Holiday Inn Express® hotel, so make your reservations today.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Renovation. Badly needed
来自 Pinball 99 Michigan
Need room renovations badly. Carpet just horrible, tiles cracked everywhere. Tile loose in bathroom.
Has bathtubs that are dangerous to get it and out.
Please renovate immediately this hotel.
客户化身
已发布 2025年5月15日
Hi Pinball 99,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Howell during the event in the area. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Enjoy Our Hotel's Great Location in Abilene, TX Combining the bright spirit of the frontier with the bold culture of the West, Abilene, Texas boasts a community that retains strong ties to its past. At the Holiday Inn Express® Hotel & Suites Abilene, guests love our warm hospitality and down-to-earth attitude. Besides offering great corporate amenities like an on-site Business Center, our Abilene, Texas hotel's facilities have a meeting room that can accommodate up to 25 people. The Taylor County Expo Center and the Abilene Civic Center are nearby, as are Abilene Christian University and Hardin-Simmons University. Dyess Air Force Base also calls Abilene, TX home.Our hotel's location places leisure travelers near Frontier Texas, which promises a fun-filled day for your family. Visitors can catch a performance at the Abilene Civic Center or attend an event at the Taylor County Expo Center. If you want to explore the area's beautiful landscape, head over to Abilene State Park, a favorite attraction in Abilene, Texas. This hotel's facility is proud to provide free high-speed, wireless Internet access throughout the property. Other amenities include an outdoor pool that is open during the summer as well as a Fitness Center. Before starting your day in Abilene, TX, stop by our hotel's complimentary, hot Express Start Breakfast Bar, too. And you'll love our spacious rooms. Make your reservations today to take advantage of our great rates!
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Staff was very friendly and responsive, room needs an upgrade.
来自 Bag0rox Texas
I was in town for a business day and this hotel location was convenient. My room had a bad smell to it. It was either coming from the carpet or the air-conditioning unit. The air-conditioning unit would not cool off and dry out the room. The bedding is old and needs to be replaced.
客户化身
已发布 2025年5月15日
Hi Bag0rox,
Thank you for staying and choosing our Holiday Inn Express & Suites Abilene for business travel needs. We appreciate you being a Silver Elite member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and elevate guests' experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express Roslyn – Manhasset Area, located on Long Island’s beautiful North Shore. Our modern hotel is ideally situated near Hempstead Harbor and the historic village of Roslyn, which features a variety of charming shops and restaurants. Explore our picturesque community and the numerous local attractions, including, the Cradle of Aviation Museum, Belmont Park, Cedarmere historic home and garden, and the Science Museum of Manhasset. Enjoy upscale shopping at Roosevelt Field Mall, the Americana Manhasset and The Gallery at Westbury Plaza—all within minutes of our hotel. Business and leisure travelers will enjoy our proximity to LIU Post, Hofstra University, St. Francis Hospital, Nassau Coliseum and nearly a dozen golf courses and country clubs. The Holiday Inn Express Roslyn - Manhasset offers comfortable and modern accommodations at an affordable price. Our comfortable hotel rooms are designed with relaxation in mind and feature flat-screen TVs, Keurig® coffee makers, modern work spaces and free high-speed, wireless Internet. Enjoy our complimentary Express StartTM hot breakfast served daily and free parking.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Will not stay here again
来自 Sammy New Jersey
The rooms are really small. There was barely enough room to put up an ironing board. The outlet for the iron isn’t near where you have the space to open the ironing board. I ironed on the bed. We had no refrigerator or microwave because we stayed in a queen room and there is absolutely no room. The water pressure in the shower was non existent. The breakfast wasn’t bad. The staff was very cordial and did their job well. The entrance/exit to the parking lot is under the building. It is only 1 lane to get in and out of the parking lot…very dangerous as your sight is limited. For the amount we paid I would not stay there again
客户化身
已发布 2025年5月15日
Hi Sammy,
Thank you for staying at Holiday Inn Express Roslyn - Long Island and sharing your experience. We appreciate you for being one of our IHG® One Rewards members since 2024.
We strive to give excellent and impressive service to all our guests, and I'm sorry for not exceeding your expectations. We understand how important a seamless and restful environment is to our guests, and we will work with our staff to deliver an even better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Embark on a never-ending story of fun and celebration at voco Monaco Dubai, an exclusive adults-only escape on The World Islands. Party around the clock by the pool or on the beach and delight in diverse flavours - from La Brasserie and Lagoon Pool Bar to seafood restaurant La Rive and our Champagne Bar. Raining Street, a highlight of our resort, is an experience you won’t want to miss. Engage in our commitment to marine conservation and explore our coral reef project.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Nice one time experience.
来自 Abhijit Dubai
It was a nice property in the World Islands, great for an experience. Nice ice cream given out as complimentary and the meeting was upgraded to a new location on a near island which was a great experience.
The jetty had no AC for waiting area in Dubai. The check in process was too slow and the lady at reception was not at all hospitable. Very poorly managing the group for check in process.
The house keeping didn’t clean the room for the whole day and turned up in the evening when I was back in the room from meeting.
客户化身
已发布 2025年5月15日
Hi Abhijit,
Thank you for staying and choosing our voco Monaco Dubai during your business trip. We appreciate you as one of our valued guests!
Complete guest satisfaction is our topmost priority. I'm sorry we've missed the mark. I shared this with our hotel management team. I trust that the actions to be taken will make your next stay as impeccable as possible it can be.
We look forward to hosting your stay again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Corporate 的问题
 
Corporate 尚未提交任何问题。
 
Corporate 的答复
 
Corporate 尚未提交任何答复。
 
Corporate 的故事
 
Corporate 尚未提交任何故事。
 
Corporate 的故事意见
 
Corporate 尚未提交任何故事的意见。