Welcome to the avid hotel North Platte, home of Buffalo Bill. Located off I80 at Exit 177 South, our hotel is directly across from the D&N Event Center and the 20th Century Veterans Memorial. We are only 3 minutes away from Great Plains Hospital, Fort Cody and Mid Plains Community College.
Whether traveling for business or leisure, we focus on getting the essentials done right. Rest easy with premium pillow-top mattresses, quality bedding, blackout roller shades and spotlessly clean guestrooms. Stay connected with free Wi-Fi. Wake up to 24/7 bean-to-cup coffee and complimentary good all round breakfast. This hotel shares common areas with our sister property, Candlewood Suites North Platte, combining the modern design of avid hotels and the comfort of home of Candlewood Suites. Enjoy all of the benefits of avid hotels plus Candlewood Suites amenities such as the Outdoor Gazebo Grill and free laundry facilities.
Relax in North Platte in a modern hotel that gets everyday travel right, every time. Enjoy your stay at avid hotel North Platte.
I expect high quality from this hotel. $150.00 didn’t provide it. Placing a dog in the room next to mine is inexcusable. We had to listen to this dog for an extended period of time. In addition the cleaning lady said this has been a continuous problem placing animals in rooms next to other guests without pets. We were never asked if this would be an issue. Not to mention the health of guests with pets allergies. Less expensive hotels provide better service.
Corporate
已发布 2025年5月19日
Hi BOW WOW,
Thank you for staying at our avid hotels North Platte and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards members.
We aim to provide comfortable accommodations for all our guests, and I'm sorry to learn about your experience. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G. Case Manager IHG Hotels and Resorts Service
Welcome to the Holiday Inn Express and Suites Senatobia I55 in Mississippi! We are thrilled to have you as our guest and are dedicated to ensuring your stay is comfortable and enjoyable. Our hotel features a variety of amenities for both business and leisure travelers.
Start your day with our complimentary Express Start Breakfast, offering a selection of hot and cold items, including our famous cinnamon rolls. Stay connected with free high speed Wi Fi throughout the hotel, and maintain your fitness routine in our well equipped fitness center.
For relaxation, enjoy our outdoor pool, perfect for unwinding after a long day. Each spacious guest room is designed for your comfort, featuring plush bedding, a flat screen TV, a microwave, and a mini fridge. Business travelers will appreciate our business center and meeting facilities to help you stay productive.
Conveniently located off I55, our hotel is a short drive from local attractions like the Senatobia Historic District, vibrant shopping and dining in Memphis, and the beautiful Mississippi Delta. We are also near key corporate accounts, including the Tate County School District, BNSF Railway, Cargill, and Pepsi Cola Bottling Company, making us an ideal choice for business trips.
Whether you're here for work or to explore, our friendly staff is committed to providing exceptional service. Thank you for choosing us, and we hope you have a wonderful stay in Senatobia!
Clean property everything is in close proximity, bed sleeps great
Corporate
已发布 2025年5月19日
Hi Lydia L.,
As a valued guest, your satisfaction means everything to us, and thank you for staying with us at the Holiday Inn Express Senatobia Interstate-55.
We believe our hotel should be a haven for relaxation, we appreciate your positive insights about the stay. Your feedback is important to us, and I've shared your comments with our local hotel as part of our commitment to improving our rooms and services.
Your continued trust and support mean a lot to us, and we hope to welcome you back in the future.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Our Ontario California hotel offers Free Wi-Fi, Free parking, an outdoor heated pool, hot tub, gym, and 24/7 Business Center. Less than a block from the Ontario Convention Center, the Holiday Inn Ontario Airport is also only 6 minutes from the Ontario International Airport (ONT).
Go shopping at Ontario Mills with more than 200 stores and restaurants or pay a visit to Ontario's oldest existing business, the Graber Olive House, home of the renowned Graber olives. Catch a local sporting event or concert at the Toyota Arena/Citizens Business Bank Arena with friends or take the family to the Cucamonga-Guasti Regional Park with over 150 acres of recreational activities. All less than 10 minutes from our Ontario hotel.
After a day of exploring, relax and unwind in our rooms featuring a flat screen TV, mini fridge, microwave, and Keurig coffee maker.
Additionally, our hotel boasts 5,000 sq. ft. of flexible meeting and banquet space with full-service catering and AV rentals for your next event, big or small.
Front desk could not rectify the absence of airport shuttle
来自Ms private从Michigan
The hotel was fine. The absence of an airport shuttle service was deceitful.
Corporate
已发布 2025年5月19日
Hi Ms private,
We appreciate you as one of our valued guests, and thank you for your stay at the Holiday Inn Ontario Airport.
While we work hard to ensure every guest has a perfect experience, I'm truly sorry to learn that your visit did not reflect this. Thank you for taking the time to share your thoughts; I've shared your comment with our local hotel, and your insights will help us improve and serve you better in the future.
We hope to host you again soon and deliver a much more satisfying stay.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
For fun in the sun and the convenience of local businesses and attractions within minutes of the hotel, we invite you for a fun loving experience at the 100% smoke free Holiday Inn Express Florida City-Gateway to the Keys. Spend less time in traffic and more time doing what you came to do. We are within a few miles from local attractions such as; Homestead-Miami Speedway , Everglades National Park, Turkey Point Power Plant and minutes away from great local restaurants featuring excellent seafood, steaks, authentic Italian and home made Mexican cuisines. Whether you’re coming to Florida City for business or just to relax, your room at the Holiday Inn Express Florida City is your personal retreat. Great amenities such as free high speed Internet access, Stay Smart Bedding with both soft and firm pillows, Kohler Adjustable Shower head, mini fridge and microwave and a great new hot breakfast awaits your arrival. An inviting, fun and caring staff is willing to help make your stay comfortable and enjoyable. For a fun relaxing day, play the back 9 at the nearby golf course, visit the alligators in the Everglades, or enjoy some fishing in Biscayne National Park. After a long day take a refreshing dip in our outdoor pool or lounge around and take in the warm inviting sun. Whatever your plans may hold; when you’re in South Florida Stay Smart at the Holiday Inn Express Florida City.
Das Hotel ist gut gelegen für einen Besuch auf den Keys und den Everglades, mehr aber auch nicht. Alt und einfach. Personal nett und Frühstück findet man was
Corporate
已发布 2025年5月19日
Sehr geehrte Frau Fabienne,
vielen Dank für Ihren Aufenthalt in unserem Holiday Inn Express Florida City-Gateway To Keys und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen. Vielen Dank auch dafür, dass Sie seit 2015 ein IHG One Rewards Mitglied sind.
Dass sich unsere Gäste bei uns wohlfühlen, ist uns sehr wichtig. Deswegen nehmen wir Ihre Beanstandungen hinsichtlich des Komforts in unserem Zimmer sehr ernst und leiten diese intern an die entsprechenden Abteilungen weiter. Abgesehen von den Unannehmlichkeiten bin ich froh zu hören, dass der Service unserer Angestellten Ihren Vorstellungen gerecht wurde.
Über einen erneuten Besuch würden wir uns sehr freuen, um Sie von unserer gewohnten Qualität zu überzeugen.
Gerne stehen wir Ihnen jederzeit für weitere Anliegen und Wünsche zur Verfügung.
Mit freundlichen Grüßen
Ben W. Case Manager IHG Hotels und Resorts Service
We have been waiting for you! Welcome to our beautiful new Hotel. Bourbon, history and horses are just a few of the highlights we have to share with you. We are 45 minutes from Louisville and Lexington; 30 minutes to Abraham Lincoln's National Park as well as My Old KY Home State Park and so much more. Ready for 18 holes of golf? Ever wanted to take a carriage ride? You have come to the right place. Relax and enjoy fine dining and schedule your own bourbon tasting at our local distilleries. Can't wait to serve you. See you soon!
The rooms are clean. The towels are extremely thin, and the food offering is not good unless you like moldy cinnamon rolls and breakfast that you can do better at a gas station.
Corporate
已发布 2025年5月19日
Hi Valued Guest,
Thank you for sharing your thoughts about your stay at the Holiday Inn Express & Suites, and I appreciate you for recently joining the IHG One Rewards program.
We value your support and your feedback matters. I am sorry we were not able to live up to your standards. I have shared your comments with our hotel management. I am confident that they will take appropriate steps to avoid this in the future.
We hope to welcome you back!
Sincerely,
Rosh D. Case Manager IHG Hotels and Resorts Service
Our brand-new hotel voco® Milan-Fiere is just moments away from Fiera Milano , MiCo Convention Center and MIND Milano Innovation District. The hotel is ideally located only 2 minutes from the A4 and A8 motorways conveniently linking the hotel to Milan city centre , and the city’s international airports , Linate (LIN) and Malpensa (MXP.
From AM to PM, you’ll have the space you need to relax, socialize, and enjoy yourself. Spend some well-deserved me time in our Standard, Premium Rooms our Suites with cozy bedding, fast complimentary Wi-Fi, 24/7 in-room dining and relax in the hotel spa with sauna, Turkish bath and plunge pool or have an energetic workout in our fitness room .
With event and meeting spaces for up to 630 people , ideal for any occasion, make your mark with the help of our warm and welcoming hosts. We serve international and local Italian specialties and drinks in our OnFire Restaurant with show-cooking grill and in our Ludico Bar with gaming area to ensure that your lunches, dinners and aperitifs are a roaring success and something to remember during your stay.
Am 2.05 Abends wollte ich anfragen, ob ich ein Late Check Out haben kann. Die Rezeptionistin, hat nichtmal mein Zimmer oder mich geprüft sondern direkt abgelehnt und meinte es geht nur am Abreise Tag. In meinen über 200 Nächten in den letzten Jahren, habe ich so einen Quatsch noch nie gehört.
Corporate
已发布 2025年5月19日
Sehr geehrter Herr 1337,
vielen Dank, dass Sie sich für das voco Milan - Fiere entschieden haben und Ihre Erfahrungen mit uns teilen. Vielen Dank auch dafür, dass Sie seit 2023 ein IHG One Rewards Mitglied sind und den Diamond Elite Status erreicht haben.
Ich möchte mich für die Unannehmlichkeiten entschuldigen, die durch den Service unserer Angestellten verursacht wurden. Wir werden dies mit unserem Team weiter untersuchen. Für uns ist es sehr wichtig, dass alle unsere Gäste einen sehr komfortablen und angenehmen Aufenthalt haben, da wir stets bestrebt sind, einen hohen Qualitätsstandard zu gewährleisten.
Ich werde Ihre Kommentare nutzen, um das Erlebnis unserer Gäste zu verbessern und hoffe, dass wir Sie in Zukunft wieder bei uns begrüßen können.
Mit freundlichen Grüßen
Ben W. Case Manager IHG Hotels und Resorts Service
InterContinental® Danang Sun Peninsula Resort度假酒店由著名建筑师Bill Bensley精心设计,度假村拥有郁郁葱葱的花园和私人海滩,设计灵感来自越南寺庙和传统村庄。度假村距离联合国教科文组织列为世界遗产的会安古镇仅有很短的车程。在米其林星级餐厅La Maison 1888品尝精美佳肴,或在Mi Sol Spa享受三重放松疗法,呵护您的身体和灵魂。通过‘足病医生’享受终极修脚疗法,体验极致奢华
Great Expectations, Greater Disappointments: A Luxury Letdown at Danang InterContinental
来自匿名从Shanghai, China
Feedback on My Stay at InterContinental Danang Sun Peninsula Resort
1. Peak Season Experience Fell Short of Expectations The resort was fully booked due to the Vietnamese public holiday, significantly impacting service quality. By 10:00 AM, all pool/beach loungers and the Long Bar were fully occupied, leaving guests to self-organize activities (e.g., table tennis, billiards, KTV). Despite a 5-night stay, the Concierge team initially informed us that the Wildlife Tour was fully booked. After multiple requests, we were placed on a waitlist. Notably, three reserved groups failed to attend, yet no proactive solutions were offered until we escalated to the Concierge supervisor. This reflects inadequate contingency planning for peak periods.
2. Service Inconsistencies Undermined Premium Positioning For a property at this price point, the absence of dedicated guest relations (e.g., butler service) was disappointing. Staff members appeared overburdened and lacked the expected level of attentiveness: - Welcome drinks/towels were almost forgotten during check-in. Presented after we got the room key. - The final bill was presented abruptly at checkout rather than being pre-delivered the previous night for review.
3. Chaotic F&B Operations During High Occupancy - Citron Breakfast Service: The live stations (banh mi, pho, rice noodles) lacked clear queuing systems or dedicated staff for order coordination, creating confusion and long waits. - Exclusion of Lounge Access: We were denied lounge service purchases due to overcrowding by the front-desk manager.
4. Room Design Prioritized Aesthetics Over Functionality -Deluxe Room Layout: The ceiling mirror directly above the bed may discomfort guests sensitive to Feng Shui principles (not an issue in suites). Poor Ergonomics: - Bathrooms lacked counter space, with the hairdryer stored in an impractical, large black box. - The trash cans were a nightmare as the guests had to lift the lid every time before tossing into the bins. - Poor Sound Insulation: Ambient noise from air conditioning units and adjacent rooms notably impacted sleep quality.
5. IHG Rewards Benefits Were Not Honored As an IHG Platinum Ambassador, I am redeeming points for a 4-night stay: The promised room upgrade (visible in the app pre-arrival) was not honored upon arrival. This is the first time I have ever experienced this. The Front Office Manager provided vague and unsatisfactory explanations, marking an unprecedented breach of trust in my loyalty program experience. A suite upgrade was belatedly offered on the final night, which felt tokenistic rather than a genuine resolution. Conclusion: While the property’s natural setting remains stunning, operational shortcomings during peak periods, particularly in staff training, benefit fulfillment, and capacity management, did not justify the price point. I expect InterContinental to address these systemic issues to align service delivery with its luxury branding.
Corporate
已发布 2025年5月19日
Hi Valued Guest,
Thank you for staying at our InterContinental Danang Sun Peninsula Resort. We appreciate your loyalty as an IHG One Rewards Platinum Elite member and one of our Ambassador members with InterContinental Hotels & Resorts.
We do our best to provide a comfortable experience every time, and I am sorry to learn that some aspects of your visit turned out otherwise. I have shared your feedback with our local team, and I am confident that steps will be taken to address the concerns you mentioned.
Additionally, to address your room upgrade concern, please contact our dedicated team at 888 211 7996.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U. Case Manager IHG Hotels and Resorts Service
Welcome to the Holiday Inn Express Akron NW - Fairlawn hotel, located in the upscale suburb of Fairlawn, Ohio, just a few minutes west of downtown Akron. We are located within minutes from I-77, on State Route 18, also known as Market Street. We offer 88 beautifully appointed rooms. Whether traveling for business or leisure, travelers will appreciate amenities such as our 24-hour business center with Internet, indoor pool, and fitness center. We offer our Express Start Breakfast Bar, a hot breakfast complimentary to all guests.
We are directly across the street from the Summit Mall and within walking distance to many restaurants and shops. Major corporations including Signet Jewelers, Panther Transportation and First Energy are all nearby.
It is easy to visit everything the Akron area has to offer. Our hotel provides the ideal location near great activities and venues such as Blossom Music Center, Stan Hywet Hall and Gardens, Football Hall of Fame and the Rock and Roll Hall of Fame.
We have quick access to two major airports, Akron Canton Airport and Cleveland Hopkins International Airport.
We checked in around 5:30 PM and were disappointed to find that our assigned room had not been cleaned yet. We were moved to another room, but unfortunately, there was no toilet paper in the washroom. These issues affected our initial impression of the stay and we hope the hotel can improve on room readiness and basic amenities.
Corporate
已发布 2025年5月19日
Hi CoolyKing,
Thank you for staying at our Holiday Inn Express Akron Northwest - Fairlawn. We appreciate your loyalty as an IHG One Rewards member and for making IHG Hotels & Resorts your travel partner.
We promise to provide quality essentials delivered with purposeful service. I’m sorry your experience was not as expected. I have shared your feedback with our hotel management, and I trust that they will look into the issues you have highlighted for improvement in our service.
We look forward to sharing a more positive experience on your next visit.
Yours in hospitality,
Kyla U. Case Manager IHG Hotels and Resorts Service
We both itched one of the 2 nights we were there and nearly a week after we returned home. This is my first such experience in this hotel location however this is the second visit in a row we’ve notice more and more pets .
Corporate
已发布 2025年5月19日
Hi BossHogg69,
We appreciate your loyalty as a Silver Elite member of IHG One Rewards. Thank you for staying at Holiday Inn Express and Suites Lumberton.
We strive to provide a great place to rest and recharge. I am sorry to learn that some aspects of your visit turned out otherwise. I made sure to share your concern with our hotel management. I have also sent you an email to discuss this further.
We look forward to making your next stay a great one.
Yours in hospitality,
Kyla U. Case Manager IHG Hotels and Resorts Service
Welcome to the Holiday Inn St. Louis - Downtown Conv Ctr located next to America's Convention Center & Dome , and just one block from St. Louis' newest expansion area "Washington Avenue" featuring unique dining, shopping boutiques and entertainment.
Our convenient downtown location is just nine blocks from Busch Stadium , home of the St. Louis Cardinals & Ballpark Village, and Enterprise Center , home of the St. Louis Blues ! We’re minutes from some of Saint Louis' historical sites such as St Louis Gateway Arch, Anheuser Busch Brewery, Forest Park Zoo , and St Louis Union Station , home of the new St. Louis Aquarium .
The Holiday Inn St. Louis - Downtown Conv Ctr features 293 beautifully appointed guest rooms and suites that feature a Keurig Coffee Maker, complimentary wireless high-speed Internet access, mini-refrigerator & microwave. You can relax in our indoor heated pool featuring a spacious pool deck, or get your heart pumping in our state-of-the-art Fitness Center.
We're the perfect business address for visitors to Wells Fargo, PWC, Procter & Gamble, US Bank, Nestle Purina, AB, Accenture, Siemens, ADM, Marathon Petroleum, Schneider Electric, KPMG, Mallinckrodt & SLU.
This hotel is beat. Floors were dirty. Interior was dark and outdated. At least one Elevator down every day. Restaurants not open and nothing close to walk to. Snack bar was not stocked until Wednesday night and it was sad. Bathroom was beat. Tub chipping. Room is dark and dated. Bed seemed clean and comfortable enough. No fitted sheets which was strange. Whole place was dusty so didn't use the coffee maker as it was covered. Worst part was the bugs. Only 1 or 2 first half of the trip so did not want to overreact. Then found a big roach in the fridge. I was grossed out but was leaving shortly after. Hotel staff is below average at best. Parking is a scam. They direct you to a lot that is $25 a night when street parking is free. IHG should shut this place down. So bad going to change brands on next business trip to STL