Dear Guest Thank you very much for choosing Holiday Inn Express Shanghai Huijin and for sharing your feedback with us in your busy schedule. We are pleased to hear that you found it very convenient to travel to and from the hotel by metro. The hotel's location provides great convenience for you to get around the city. However, we apologize for the inconvenience you experienced traveling by car due to traffic congestion and limited parking spaces. During your stay, please feel free to contact our hotel front desk with any questions and we will be happy to serve you. We sincerely look forward to having you visit our hotel again in the future so that we can provide you with better service. Sincerely, IHG Social Listening Team
香港金域假日酒店位于九龙尖沙咀弥敦道的黄金地段,无论是商务或度假旅游,选择居停于此,倍感舒适自在,宾至如归,称心惬意。
酒店提供621间设备完善之客房及套房,设置宽敞舒适的双床、两豪华睡床或特大睡床,专为商务旅客而设的行政会所楼层,特别提供优越的住宿体验及配套设施。屡获殊荣的食府、酒吧、设备齐全的会议厅、露天泳池、健身室及免费宽带高速上网服务等,一应俱全。
除了为每位客人提供舒适的睡眠环境,让一家大小乐聚天伦,假日酒店更提供「儿童尽享食宿全免」优惠。 免费用膳优惠适用于由父母陪同下的十二岁或以下小童于Bistro on the Mile享用自助早餐,住宿优惠适用于由父母陪同下的十二岁或以下小童与父母同房而睡。
香港金域假日酒店毗邻香港铁路站贯通港、九、新界各区,步行至天星码头往中环或湾仔,只需五分钟,交通便捷;距离香港国际机场亦只需四十分钟车程。
I requested for a connecting room since I am traveling with my kids and it was granted. The first night our room Is kinda old, and the aircon is leaking. The next day we transfered to another connecting room and it was better than the first one. Staff and their service are superb. I always stay here whenever I come to HK.
I am delighted to hear about your positive experience with our staff and service. I sincerely apologize for the initial inconvenience with the room you were allocated on the first night and the issue with the air conditioning. I appreciate your understanding and patience as we swiftly arranged for a transfer to a more comfortable connecting room. It is wonderful to know that the second room exceeded your expectations. We are grateful for your loyalty and look forward to welcoming you back on your future visits to Hong Kong. Thank you for choosing to stay with us again.
Thank you for stayed with us! I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Our hotel faces the Hong Kong-Zhuhai-Macau Bridge and enjoys a vast blue-sky view that overlooks both Hong Kong and Macau, staying here, it’s easy to connect to each city main attractions.
We look forward to meet you and welcome you again!
Please note that I was with my wife and 2 year old son during this stay.
Here is what I experienced:
1. The Air conditioning was not working for the entire duration of my stay at the hotel. The temperature in my room was 26°C (as shown on the air purifier in the room). When I complained about it I was told that the "engineering team" had switched off the ac as it was cold outside. I was given an electrical fan instead.
2. There were cockroaches in the room 2 of which I killed myself.
3. There is no in-house restaurant or cafe.
4. The staff barely speaks any English and resorts to translation apps for every conversation.
It's so bad that there is no point in calling for room service on the intercom. I had to keep walking down to the reception for everything.
Dear Guest, We are truly heartbroken to read about your family's experience during your recent stay with us. Please accept our most sincere apologies for failing to provide you and your young child with the safe and comfortable environment you deserved. The team of engineers responsible have been retrained. We will make timely adjustments to the air conditioning as the weather changes to ensure a comfortable indoor temperature. As for the problem of cockroaches in the rooms, we will increase the frequency and intensity of daily disinfection and sterilisation. As for the restaurant, the hotel offers a buffet breakfast. Due to its advantageous geographical location, there are numerous restaurants in the area that can meet the needs of lunch and dinner. At the same time, we will strengthen the training of our staff to improve their multi-lingual communication skills and improve the quality of service to meet your relaxed and happy travel mood. We look forward to seeing you again. IHG Social Listening Team
Our recent stay at your hotel was truly enjoyable. From the comfortable rooms to the excellent service, every detail made our family feel welcome. A special thanks to Loyalty Manager Zhu Zhu for your attentive hospitality—you went above and beyond to ensure our needs were met. The amenities were clean and well-maintained, and the convenient location made exploring easy. We particularly appreciated the friendly staff and the thoughtful touches that made our short stay memorable. We’d happily return and recommend your hotel to others. Thank you again for your outstanding care!
Thank you for taking the time to tell us about your experience at HUALUXE Shenzhen Bao'an.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing HUALUXE, and if I can be of assistance to you, please contact me directly 0755-27896666 or digital.salesmgr@hualuxeszbaoan.com.
Thank you for taking the time to share your experience of your recent stay with us. We appreciate to hear that you truly enjoyed our guest room and your experience has been positive.
We are looking forward to welcoming you back again if you need any assistance, please do not hesitate to contact us.
I would like to sincerely thank the team at InterContinental Sanya Resort for an amazing stay. From the moment I arrived, I felt genuinely welcomed. My room was beautiful, and the loyalty recognition was exceptional. The service at the Club Lounge was attentive and thoughtful, with special thanks to Cara for her outstanding care. Amber and Nick also went the extra mile to ensure my stay was truly special.
The Club Lounge offered a very good selection of food, with breathtaking views that made each visit a pleasure. Every staff member I encountered was professional, efficient, and warm, creating a truly relaxing experience.
The hotel itself is a hidden gem in China — peaceful, beautifully maintained, and offering a perfect blend of luxury and comfort. I wholeheartedly recommend InterContinental Sanya Resort and will certainly be returning for another stay.
Thank you very much for Choosing our InterContinental Sanya Resort.
It's a great honor for you to have a good holiday in the hotel. Your recognition of employee , we will share this joy with them in the first time.We are always committed to bringing our guests a home away experience. In your spare time, you can come to our Beach Bar and enjoy a special cocktail to bring you cool and comfortable. Feel the sea breeze and enjoy a leisurely afternoon.We will continue to strive to bring you high-quality service and room.
I hope you will choose InterContinental Sanya Resort again when you come to Sanya next time! Have a nice day!
actually I'm fine with my each time stay with my friend and we are appreciated your kindly support and best service and acknowledging the hospitality that's what is called the custome services and welcome back home experiences and we all like it and enjoy it.
Thank you for taking the time to tell us about your experience at Holiday Inn SHANGHAI HONGQIAO CENTRAL.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 862122161808 or fo.mgr@holidayinn-shhqc.com.cn.
Pros: - Excellent breakfast food with local specialty - Got upgraded to a nice and big suite with my comfirmable upgrade benefit - Excellent service from staffs - Nice location near subway station and within short walk from town area with lots of shopping and restaurants
Cons: - Hotel a bit old - Not enough power points near the work desk - Executive lounge evening happy hour food is average - Glass surface on work desk which is very cold. Suggest to add a leather pad so it's not so cold when resting our arms there
Dear Guest, We would like to express our sincere gratitude for choosing to stay at our hotel and taking the time to share your experience with us. We are delighted to learn that you are satisfied with our service and the cleanliness of our hotel. This is a great affirmation of the hard work of our team. Our hotel formerly known as Kunming Bangke Hotel, a renowned five-star hotel in Kunming with a long history. During the renovation process, we have always adhered to the concept of inheritance and innovation. Those vintage bronze wares, the warm tea-colored mirrors, and the simple wooden tones all reflect our efforts. We will continue to provide our guests with a more comfortable and modern accommodation environment. At the same time, we will also continuously strengthen the maintenance of existing facilities to ensure their normal and safe operation. If you have any needs during your stay, please feel free to contact us. We will solve your problems immediately. Thank you again for your understanding and tolerance. We look forward to your next visit and hope you will witness our changes and progress firsthand. We are committed to providing you with an even more perfect accommodation experience.
Dear Guest. Thank you very much for choosing Holiday Inn Express Luanchuan and for sharing your favorable review with us in your busy schedule! We are thrilled to hear that you had a wonderful time at our hotel and that it met your expectations. Your repeated recommendations mean a lot to us and are a great testament to our team's commitment to service excellence. We take great pride in providing comfortable accommodations and a convenient location, and we're glad you enjoyed your experience. Whether it was the comfortable rooms, the friendly staff, or any other aspect of the hotel, we are grateful for your kind words. We sincerely look forward to your return visit! Sincerely, IHG Social Listening Team