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InterContinental Grand Stanford Hong Kong

屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。

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总体

4 分 - 总分为 5

Everything is great except

来自 Alan 从 Hong Kong

I had a good stay except there is no TVB - the number 1 tv station in HK by far. I was planning to watch TV at night but TVB was not available. so i had to just play with my phone instead.

GreaterChina

Hotel Staff

已发布 2025年5月5日

Dear Alan,

Thank you for sharing your thoughts about your recent stay with us. We’re glad to hear you had a good experience overall.

I apologize for the inconvenience regarding the absence of TVB during your stay. We understand how important it is to have access to local programming, and we will certainly look into this matter to enhance our offerings for future guests.

If there's anything else we can do to improve your experience, please feel free to reach out. We hope to welcome you back soon.

Warm regards,

John Drummond
General Manager

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InterContinental Grand Stanford Hong Kong

屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。

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总体

2 分 - 总分为 5

Not comfortable

来自 Yeoh

The bathroom not comfortable ceiling with hole, no face tissue paper , shower area not comfortable.
It's not worth it compared with others intercontinental

GreaterChina

Hotel Staff

已发布 2025年5月5日

Dear Yeoh,

Thank you for taking the time to share your feedback regarding your recent stay. I’m sorry to hear that your experience did not meet your expectations, particularly regarding the bathroom facilities.

We take guest comfort very seriously, and I will ensure your concerns about the ceiling, lack of tissue paper, and shower area are addressed with our maintenance team. Your insights are invaluable as we strive to improve our services.

We appreciate your loyalty to the InterContinental brand and hope to have the opportunity to provide you with a more comfortable stay in the future.

Thank you once again for your feedback.

Warm regards,

John Drummond
General Manager

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InterContinental Grand Stanford Hong Kong

屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。

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总体

5 分 - 总分为 5

Nice Harbor View

来自 Kenny L 从 New York

The best part of the stay was the nice harbor view. The room was in good size and clean. Liz Wong from the maid service was very friendly, helpful and attentive. The only problem was the bathroom lock. One time it was stuck and couldn’t be opened easily but eventually it was opened and the maintenance crew was delayed to help. Ideally the bathroom lock should have a bigger ring or handle. Then it would be perfect. However we enjoyed our stay. The location was convenient.

GreaterChina

Hotel Staff

已发布 2025年5月5日

Dear Kenny L,

Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the beautiful harbour view and found your room spacious and clean.

I will pass along your compliments to Liz Wong from our maid service; it’s wonderful to know that she made your stay more pleasant with her friendly and attentive service.

I also appreciate your comments about the bathroom lock. I apologize for the inconvenience you experienced and will certainly relay your suggestion about a larger handle to our maintenance team for consideration.

We’re glad that you enjoyed your stay overall and found our location convenient. We look forward to welcoming you back in the future.

Warm regards,

John Drummond
General Manager

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InterContinental Grand Stanford Hong Kong

屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。

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总体

5 分 - 总分为 5

Great breakfast buffet and outstanding service!

来自 kim87 从 Manila, PH

Booked 3 rooms for our family vacation and we definitely enjoyed the service throughout our stay! Their breakfast buffet would definitely be the highlight of our stay, food was great and their service was beyond our expectations! Special thanks to the manager (Black Lao) and all staff (Jerry, geri, thomas, nat and everyone else) for outstanding service and very accomodating people! They handed us a special thank you note card on our last day! Thank you !

GreaterChina

Hotel Staff

已发布 2025年5月5日

Dear Kim87,

Thank you so much for your wonderful feedback about your family vacation with us. We are thrilled to hear that you enjoyed your stay and that our breakfast buffet was a highlight for you.

Your compliments for our team, especially Black Lao, Jerry, Geri, Thomas, and Nat, are greatly appreciated. I’m glad they made your experience memorable with their outstanding service and attentiveness. The special thank you card is our way of showing gratitude for choosing us.

We look forward to welcoming you and your family back for another enjoyable stay in the future.

Warm regards,

John Drummond
General Manager

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InterContinental Grand Stanford Hong Kong

屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。

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总体

5 分 - 总分为 5

Excellent hotel and excellent facility.

来自 Kamel Fawaz 从 Michigan

Excellent hotel and excellent facility. I highly recommend it although it's a bit expensive. it's located in a great spot.

GreaterChina

Hotel Staff

已发布 2025年5月5日

Dear Kamel Fawaz,

Thank you for your positive review! We’re delighted to hear that you found our hotel and facilities excellent and that our location met your expectations.

We appreciate your recommendation and understand that our pricing may reflect the quality of service we strive to provide. Your feedback is invaluable, and we hope to welcome you back soon for another memorable stay.

Warm regards,

John Drummond
General Manager

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InterContinental Grand Stanford Hong Kong

屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。

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总体

5 分 - 总分为 5

Home away from Home

来自 AllWork248 从 Michigan, USA

I had two stays this past trip, and each one was fantastic.

They provide top-notch service for Diamond Members, And I find this to be the best overall value in Hong Kong.

The rooms are showing their age, BUT, they are still clean and well maintained. The view is great. There is SO MUCH around the hotel... food, drink, entertainment. There are usually taxis waiting, although I always Uber and the wait is generally two minutes or less. Hung Hom station and TST station are both less than a 10-minute walk.

The newly renovated Lounge is very nice, and Phoenix and Lucia make the experience feel like home. Friendly greetings and nice chat make the experience feel like home. As I reflect back I think I've had very little interaction with other staff, so perhaps these two alone make my stay. Whatever the hotel is paying them... it should be more! ;-)

GreaterChina

Hotel Staff

已发布 2025年5月5日

Dear AllWorks248,

Thank you for sharing your fantastic experience during your recent stays with us. We’re thrilled to hear that you found our service for Diamond Members to be top-notch and that you consider us the best overall value in Hong Kong.

We appreciate your understanding regarding the age of the rooms and are glad to know that they remain clean and well-maintained. It’s great to hear that you enjoyed the view and the vibrant surroundings of the hotel.

I will pass along your kind words to Phoenix and Lucia in the Lounge. Their dedication to providing a welcoming atmosphere is truly commendable, and we’re glad they made your stay feel like home.

Thank you again for your feedback. We look forward to welcoming you back for your next visit.

Warm regards,

John Drummond
General Manager

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InterContinental Grand Stanford Hong Kong

屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。

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总体

5 分 - 总分为 5

Great restaurant and amenities

来自 Austinpowers 从 Houston, Texas

The food option was great, lots of selections. Many stations like noodles, eggs, etc. Coffee and tea selection was good as well. I would highly recommend the restaurant for breakfast. We also used the Tiffany bar, staff were friendly.

GreaterChina

Hotel Staff

已发布 2025年5月5日

Dear Austinpowers,

Thank you for your wonderful feedback about your recent stay. We’re delighted to hear that you enjoyed the variety of food options at our restaurant, especially the breakfast selections and the coffee and tea offerings.

It’s also great to know that you had a positive experience at the Tiffany Bar, and that our staff made you feel welcomed. Your recommendations mean a lot to us.

We look forward to welcoming you back for another enjoyable stay in the future.

Warm regards,

John Drummond
General Manager

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InterContinental Grand Stanford Hong Kong

屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。

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总体

5 分 - 总分为 5

Victoria Harbour View, Location and Great Service

来自 Trevor 从 Singapore

My stay at InterContinental Grand Stanford Hong Kong was truly exceptional. From the moment I arrived, the service was outstanding — warm, professional, and attentive without being intrusive.

The room was elegant and impeccably clean, with breathtaking views of Victoria Harbour. The bed was incredibly comfortable, and the in-room amenities were thoughtful and high-quality. I especially appreciated the seamless check-in experience and the quiet, relaxing atmosphere throughout the hotel.

The breakfast buffet offered a fantastic variety of international and local options, all fresh and beautifully presented.

The hotel’s location in Tsim Sha Tsui East is perfect — peaceful yet conveniently close to shopping, restaurants, and transport. It’s an ideal base for both business and leisure travelers.

GreaterChina

Hotel Staff

已发布 2025年5月5日

Dear Trevor,

Thank you for your exceptional feedback regarding your stay with us. We are thrilled to hear that you had a wonderful experience from the moment you arrived.

Your compliments about our service, room quality, and breathtaking views of Victoria Harbour are greatly appreciated. We strive to create a relaxing atmosphere, and I’m glad that you found our check-in process seamless.

We’re also pleased to hear that you enjoyed our breakfast buffet and the variety of options available. Our location in Tsim Sha Tsui East is indeed ideal for both business and leisure travellers. Thank you once again for your kind words, and we look forward to welcoming you back in the future.

Warm regards,

John Drummond
General Manager

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InterContinental Grand Stanford Hong Kong

屡获殊荣的海景嘉福洲际酒店座落于维多利亚港旁，坐拥壮丽迷人的维多利亚港景致及璀灿的香港美景，邻近购物商场、娱乐及商业中心。酒店设有超过五百间华美的客房及套房，备有会议及活动设施及享负盛名的佳肴美食，为商务及消闲旅客带来优越服务。

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总体

5 分 - 总分为 5

An amazing stay

来自 Mari 从 San Francisco

The housekeeping and concierge services are wonderful. I would like to commend in particular the excellent and caring attitudes of Mr Keung Hing Yuen of the Concierge and Ms Fu Chun Yu of the housekeeping. They made my stay at the hotel very pleasant. Besides, Ms Sheilalaine responded promptly to my request for the missing stay points. She explained clearly how I could earn points during my next stay. She was really nice, considerate and helpful.
I would definitely recommend this hotel to my friends.

GreaterChina

Hotel Staff

已发布 2025年5月5日

Dear Mari,

Thank you for your wonderful feedback regarding your stay with us. We’re delighted to hear that you had such a positive experience with our housekeeping and concierge services.

I will make sure to pass along your commendations to Mr. Keung Hing Yuen and Ms. Fu Chun Yu. It’s heartening to know that their caring attitudes made your stay more enjoyable. We’re also glad that Ms. Sheilalaine was able to assist you promptly with your request regarding your stay points.

Your recommendation means a lot to us, and we look forward to welcoming you back and your friends in the future.

Warm regards,

John Drummond
General Manager

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Holiday Inn Express Taichung Park

台中公园智选假日饭店由洲际酒店集团管理，位于台中市中心、交通便利，邻近台中火车站，步行仅需10分钟，距离台中高铁站约20分钟车程，距离台中清泉岗国际机场约40分钟车程，紧邻百年历史的台中公园，公园旁即是一中夜市，可尝试在地特色小吃；亦可轻松抵达台中各工业区、政府机关，无论是商务差旅或休闲旅游之明智之选。饭店共拥有168间客房，入住即可体验智选假日之品牌要素："优质睡眠"、"智选早餐""免费网路"及"畅快沐浴"；其中标准客房设计简约时尚，空间明亮开阔，其中新颖的沐浴设施、32吋平面液晶电视、高速宽频网路服务等一应俱全，三段强力水流设计的TOTO标准淋浴花洒，让您除却一日疲累、尽享舒适的沐浴感受，更可于住宿期间在3楼智空间享用免费自助早餐，为注重时效的旅客提供精准服务，另有园景标准客房，可饱览百年历史的台中公园的绿意盎然及台中市徽-湖心亭。饭店设有自助洗衣及烫衣间、多功能商务中心及可容纳18人之智选会议室，提供予房客使用，让您在旅途中也能轻松高效地完成工作。

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总体

4 分 - 总分为 5

Soft bed with great breakfast

来自 Winnie 从 Singapore

The breakfast, especially the 滷肉飯 was very well-liked by my travel companions.
The bed was very soft, not very suitable for elderly.
The reception staff could be more patient and friendly to all guest. We were asking how/ the easiest route to go to a certain destination, and wanted to clarify further as we were not sure even after the staff replied, but because the staff sounded abit frustrated, we dare not ask further.
One suggestion which the hotel could be improved on would be to provide shuttle bus services to nearby attractions, night markets, or train stations.
Other than the above, it was a great experience. Thank you.

GreaterChina

Hotel Staff

已发布 2025年5月5日

Dear Valued Guest,
Thank you for staying with us at Holiday Inn Express Taichung Park. We’re delighted to hear that you enjoyed our breakfast.Your kind words truly mean a lot to us.
At the same time, We’ve noted down your comments and informed relevant department for further improvement.We hope to have the opportunity to welcome you back and provide an even better experience.Wish you a nice day!

Best regards,

Peggy Kuo
General Manager

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