Dear guest, Thank you for taking the time to share your comments of your stay in InterContinental Shenzhen, which will be very valuable to us! We feel honored to leave you a nice memory of our foods and facilities. We sincerely look forward to have you back soon! Best Regards, Tim Hooton General Manager
Last week, I went to Shenzhen twice and stayed at this hotel twice. At my first stay, I arrived very early in the morning and had a room ready. During my two stays, the front desk, lounge, and room cleanning service were excellent. I wanted to thank Yuki for her consistent care for the quality of service and professional attention to customer's request (such as early arrival request). I also wanted thank Lcey and another lady at the IHG members desk for their help.
Dear guest, Thank you for choosing InterContinental Shenzhen! Your sharing is vital to us and knowing that you have enjoyed our spanish style, services and overall can be a great encouragement to us. We are very glad to hear your affirmation of our colleague Yuki and Lcey’s considerate service. We will keep it up in the future and hope to have you back soon! Tim Hooton General Manager
香港金域假日酒店位于九龙尖沙咀弥敦道的黄金地段,无论是商务或度假旅游,选择居停于此,倍感舒适自在,宾至如归,称心惬意。
酒店提供621间设备完善之客房及套房,设置宽敞舒适的双床、两豪华睡床或特大睡床,专为商务旅客而设的行政会所楼层,特别提供优越的住宿体验及配套设施。屡获殊荣的食府、酒吧、设备齐全的会议厅、露天泳池、健身室及免费宽带高速上网服务等,一应俱全。
除了为每位客人提供舒适的睡眠环境,让一家大小乐聚天伦,假日酒店更提供「儿童尽享食宿全免」优惠。 免费用膳优惠适用于由父母陪同下的十二岁或以下小童于Bistro on the Mile享用自助早餐,住宿优惠适用于由父母陪同下的十二岁或以下小童与父母同房而睡。
香港金域假日酒店毗邻香港铁路站贯通港、九、新界各区,步行至天星码头往中环或湾仔,只需五分钟,交通便捷;距离香港国际机场亦只需四十分钟车程。
Service was excellent as always.We had multiple requests for amenities with housekeeping and Front office, all were attended promptly. Yuen from concierge went above and beyond which made our departure experience smoothest that can be in a busy afternoon. However, my members room preference was not fulfilled. We were assigned room 237, room with connecting door and the lowest floor, which is exactly opposite to my preference. I arrived later the day after my family has settled in. We were too tired and too messy to switch room, that’s why we did not voice out. It was disappointing and I’ve never experienced this in other IHG properties. I hope my preference will be honored next time.
Thank you for sharing your feedback on your recent stay with us. We are pleased to hear that you found the service excellent and that your requests for amenities were promptly attended to by our housekeeping and Front Office teams. It's wonderful to know that Yuen from concierge provided exceptional service, making your departure experience smooth.
However, we sincerely apologize that your room preference was not fulfilled during your stay. We understand the importance of meeting our guests' preferences and are truly sorry for any disappointment this may have caused. Your feedback is valuable to us, and we will take steps to ensure that your preferences are honored in the future.
We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay. If there are any specific preferences you would like to communicate for your next visit, please feel free to let us know in advance.
Thank you for choosing our hotel, and we look forward to the chance to exceed your expectations on your next visit.
appreciated very much their kindness to make my partner birthday memorable - they had a birthday cake and simple decorations that made my partner happy. the staff is friendly and amazing. especially wayne and shawn. i was on the way to the airport and remembered my jackets. my taxi turnaround and wayne already retrieved the jackets and waiting in the driveway! :) beds are comfortable and rooms clean. recommended.
Thank you so much for taking the time to share your heartwarming experience with us! We are absolutely thrilled to have played a part in making your partner’s birthday memorable. It brings us immense joy to know that the birthday cake and decorations added a special touch to your celebration—creating happy moments for our guests is what we strive for!
Your kind words about our team, especially Wayne and Shawn, have been shared with them personally. They (and the entire team) take great pride in delivering genuine, thoughtful service, and it’s wonderful to hear their efforts resonated with you. We’re also delighted that Wayne could swiftly retrieve your jackets and ensure a smooth send-off—it’s these little details that make all the difference!
Furthermore, we’re so pleased you enjoyed the comfort of our beds and the cleanliness of the room. Your recommendation means the world to us, and we truly appreciate your trust in our hospitality. We’d be honored to welcome you “home” again.
Very nice hotel with a very clean swimming pool. The club lounge stuffs are very polite and helpful especially Rena Chen who is always smiling and willing to help.
Dear NxDai, thank you for staying at Crowne Plaza Nanchang Riverside. It's great that Rena's dedicated service has left such a lasting impression that you remember her name. Every employee of our hotel makes us proud. Their professional skills and prompt follow-up continuously enhance guest satisfaction.We wish to serve you again. - Reise Li, GM of Crowne Plaza Nanchang Riverside