Zero acceptable experiences at this hotel.
1. Check-In. Was told I would have to wait because they were about to have a "shift change." Two workers at the desk... both stood there 4 minutes doing nothing and then helped me at exactly 3pm..I guess that's when the "shift change" was over. Also, he did not thank me for being a member and then just rudely said..."so do you want points or a snack."
2) No blow dryer in room. Requested one, but I guess that was too difficult. They couldn't figure out how to get me one because "housekeeping does not arrive until 9am." I had to leave with wet hair.
3) Part of the bathroom cabinet fell on my daughter's leg/ankle/foot while she was just standing in front of the sink brushing her teeth. This left a significant mark and was swollen and bruised when we left. We told the front desk...they didn't care and I asked to have a manager call, but I guess that was too difficult also as I never received a call.
4) Truck was broken into. Clearly, this is not the hotel fault, but added to the overall negative experience here.