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- Review comment count545172
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- First review commentJanuary 31, 2017
- Last review commentMarch 14, 2025
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Europe's Reviews
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Europe's Review Comments
An inviting hotel next to the International Centre Telford, with a restaurant, indoor pool and meeting rooms. Holiday Inn® Telford - Ironbridge hotel is a five-minute drive from the M54 motorway. Also five minutes away, Telford Central station has rail connections to London and Birmingham. Birmingham Airport is 55 minutes away by car. Telford's iconic 18th-century Ironbridge is 10 minutes' drive; museums and historic sites along the Ironbridge Gorge hark back to the Industrial Revolution. Behind the hotel, expansive Telford Town Park includes a nature reserve, trails, fishing lakes, crazy golf and play areas. Here for work? Versatile, well-equipped and modern meeting rooms are ideal for presentations, and you can hold a banquet or event for up to 180 in the Reynolds Suite. At this hotel you can enjoy 55" TVs, free Wi-Fi and free on-site parking. Cash is not accepted. Children stay and eat free (terms and conditions apply), try one of our double-double rooms. Our ground floor rooms are dog friendly. Dogs are allowed in the e-bar and an area to the left of the bar. Our thoughtfully designed rooms are serviced daily. Revive leisure club has a pool and gym but requires pre booking an hour slot to avoid disappointment. The Olive Tree restaurant serves breakfast and dinner daily and our welcoming open lobby lounge has comfortable seating areas to relax. Sip a drink by the restaurant fire in winter or take in the fresh air on the patio in summer.
Overall
4 out of 5
Friendly Staff, comfortable room
By LeeJ_81
from Hampshire, UK
Stayed briefly on business for 1 night; booked this hotel specifically having stayed here previously. I know the hotel was refurbished not long ago, and the rooms are now clean and modern; however I can't help but feel the foyer/reception/bar area needs an overhaul - hot just a change of decor, but re-configuring to really modernise the space.
During my most recent stay (Jan 2017) I had a mostly pleasant trip, as I would expect here. However my room was immediately next to the stairwell AND the lifts were out of action for a refurb. Consequently there was greater use of the stairs which lead to more noise in my room. When I mentioned this to staff they added a note to my profile to put me in a quieter room next time.
Finally, now is the time to invest in in-room technology: Coffee makers and bluetooth speakers for example, would be nice additions.
During my most recent stay (Jan 2017) I had a mostly pleasant trip, as I would expect here. However my room was immediately next to the stairwell AND the lifts were out of action for a refurb. Consequently there was greater use of the stairs which lead to more noise in my room. When I mentioned this to staff they added a note to my profile to put me in a quieter room next time.
Finally, now is the time to invest in in-room technology: Coffee makers and bluetooth speakers for example, would be nice additions.
Posted byEurope
onJanuary 31, 2017
Thank you very much for taking time to post a review after your recent stay. Your feedback and suggestions are very welcome and I have passed them on to the General Manager.
I am sorry that you were disturbed by noise and inconvenience of the lifts being out of service. Unfortunately they have suffered a major irreparable breakdown and we are awaiting installation of brand new lifts.
I hope to welcome you back on a future occasion. We have your preferences noted to make your next stay more enjoyable.
Kind regards
Lis Frost
Guest Relations Manager
Guest Relations Manager
+1point
1of 1voted this comment as helpful.
An inviting hotel next to the International Centre Telford, with a restaurant, indoor pool and meeting rooms. Holiday Inn® Telford - Ironbridge hotel is a five-minute drive from the M54 motorway. Also five minutes away, Telford Central station has rail connections to London and Birmingham. Birmingham Airport is 55 minutes away by car. Telford's iconic 18th-century Ironbridge is 10 minutes' drive; museums and historic sites along the Ironbridge Gorge hark back to the Industrial Revolution. Behind the hotel, expansive Telford Town Park includes a nature reserve, trails, fishing lakes, crazy golf and play areas. Here for work? Versatile, well-equipped and modern meeting rooms are ideal for presentations, and you can hold a banquet or event for up to 180 in the Reynolds Suite. At this hotel you can enjoy 55" TVs, free Wi-Fi and free on-site parking. Cash is not accepted. Children stay and eat free (terms and conditions apply), try one of our double-double rooms. Our ground floor rooms are dog friendly. Dogs are allowed in the e-bar and an area to the left of the bar. Our thoughtfully designed rooms are serviced daily. Revive leisure club has a pool and gym but requires pre booking an hour slot to avoid disappointment. The Olive Tree restaurant serves breakfast and dinner daily and our welcoming open lobby lounge has comfortable seating areas to relax. Sip a drink by the restaurant fire in winter or take in the fresh air on the patio in summer.
Overall4 out of 5
Excellent staff
By Poppy21
from Cheshire
Staff extremely welcoming nothing to much trouble polite and helpful asset to the hotel. Also food of a very high standard. New year gala dinner fantastic as before well done to all staff.
Posted byEurope
onJanuary 31, 2017
Thank you so much for taking time to post a review after your stay with us over the festive period. Your feedback is most appreciated and has been passed on to the team.
Kind regards
Lis Frost
Guest Relations Manager
Guest Relations Manager
0points
0of 0voted this comment as helpful.
An inviting hotel next to the International Centre Telford, with a restaurant, indoor pool and meeting rooms. Holiday Inn® Telford - Ironbridge hotel is a five-minute drive from the M54 motorway. Also five minutes away, Telford Central station has rail connections to London and Birmingham. Birmingham Airport is 55 minutes away by car. Telford's iconic 18th-century Ironbridge is 10 minutes' drive; museums and historic sites along the Ironbridge Gorge hark back to the Industrial Revolution. Behind the hotel, expansive Telford Town Park includes a nature reserve, trails, fishing lakes, crazy golf and play areas. Here for work? Versatile, well-equipped and modern meeting rooms are ideal for presentations, and you can hold a banquet or event for up to 180 in the Reynolds Suite. At this hotel you can enjoy 55" TVs, free Wi-Fi and free on-site parking. Cash is not accepted. Children stay and eat free (terms and conditions apply), try one of our double-double rooms. Our ground floor rooms are dog friendly. Dogs are allowed in the e-bar and an area to the left of the bar. Our thoughtfully designed rooms are serviced daily. Revive leisure club has a pool and gym but requires pre booking an hour slot to avoid disappointment. The Olive Tree restaurant serves breakfast and dinner daily and our welcoming open lobby lounge has comfortable seating areas to relax. Sip a drink by the restaurant fire in winter or take in the fresh air on the patio in summer.
Overall5 out of 5
Great Hotel
By GJB14
from UK
Very accomodating. Staff gave a great welcome and nothing was out of their way.
Would highly recommend.
Would highly recommend.
Posted byEurope
onJanuary 31, 2017
Thank you very much for taking the time to post a review after your recent stay and we hope to welcome you back soon.
Kind regards
Lis Frost
Guest Relations Manager
Guest Relations Manager
0points
0of 0voted this comment as helpful.
An inviting hotel next to the International Centre Telford, with a restaurant, indoor pool and meeting rooms. Holiday Inn® Telford - Ironbridge hotel is a five-minute drive from the M54 motorway. Also five minutes away, Telford Central station has rail connections to London and Birmingham. Birmingham Airport is 55 minutes away by car. Telford's iconic 18th-century Ironbridge is 10 minutes' drive; museums and historic sites along the Ironbridge Gorge hark back to the Industrial Revolution. Behind the hotel, expansive Telford Town Park includes a nature reserve, trails, fishing lakes, crazy golf and play areas. Here for work? Versatile, well-equipped and modern meeting rooms are ideal for presentations, and you can hold a banquet or event for up to 180 in the Reynolds Suite. At this hotel you can enjoy 55" TVs, free Wi-Fi and free on-site parking. Cash is not accepted. Children stay and eat free (terms and conditions apply), try one of our double-double rooms. Our ground floor rooms are dog friendly. Dogs are allowed in the e-bar and an area to the left of the bar. Our thoughtfully designed rooms are serviced daily. Revive leisure club has a pool and gym but requires pre booking an hour slot to avoid disappointment. The Olive Tree restaurant serves breakfast and dinner daily and our welcoming open lobby lounge has comfortable seating areas to relax. Sip a drink by the restaurant fire in winter or take in the fresh air on the patio in summer.
Overall4 out of 5
Lovely staff
By Sam1066
from Chester uk
The hotel is going through some much needed refurbishment and is well overdue in some areas. The pool looked lovely and I wish I had bought my swim suit. The food was good and the staff were lovely. Breakfast was also good.
The room was tired but quiet and comfortable and clean.
The room was tired but quiet and comfortable and clean.
Posted byEurope
onJanuary 31, 2017
Thank you very much for taking the time to post a review after your recent stay and I hope you will stay with us again, and next time bring your swim suit!
Kind regards
Lis Frost
Guest Relations Manager
Guest Relations Manager
0points
0of 0voted this comment as helpful.
An inviting hotel next to the International Centre Telford, with a restaurant, indoor pool and meeting rooms. Holiday Inn® Telford - Ironbridge hotel is a five-minute drive from the M54 motorway. Also five minutes away, Telford Central station has rail connections to London and Birmingham. Birmingham Airport is 55 minutes away by car. Telford's iconic 18th-century Ironbridge is 10 minutes' drive; museums and historic sites along the Ironbridge Gorge hark back to the Industrial Revolution. Behind the hotel, expansive Telford Town Park includes a nature reserve, trails, fishing lakes, crazy golf and play areas. Here for work? Versatile, well-equipped and modern meeting rooms are ideal for presentations, and you can hold a banquet or event for up to 180 in the Reynolds Suite. At this hotel you can enjoy 55" TVs, free Wi-Fi and free on-site parking. Cash is not accepted. Children stay and eat free (terms and conditions apply), try one of our double-double rooms. Our ground floor rooms are dog friendly. Dogs are allowed in the e-bar and an area to the left of the bar. Our thoughtfully designed rooms are serviced daily. Revive leisure club has a pool and gym but requires pre booking an hour slot to avoid disappointment. The Olive Tree restaurant serves breakfast and dinner daily and our welcoming open lobby lounge has comfortable seating areas to relax. Sip a drink by the restaurant fire in winter or take in the fresh air on the patio in summer.
Overall5 out of 5
WARM WELCOME
By Jean
from UK
The 2nd time I have stayed at this hotel and service brilliant from booking on telephone to actual stay.
Reception staff so helpful.
Restaurant staff very attentive.
Rooms comfy beds and pillows, shower fantastic and lovely fluffy white towels.
Reception staff so helpful.
Restaurant staff very attentive.
Rooms comfy beds and pillows, shower fantastic and lovely fluffy white towels.
Posted byEurope
onJanuary 31, 2017
Thank you very much for taking the time to post a review after your recent stay with us. I'm so pleased to read that you enjoyed it and will pass on your feedback to the team. I hope to welcome you back on a future occasion.
Kind regards
Lis Frost
Guest Relations Manager
Guest Relations Manager
0points
0of 0voted this comment as helpful.
An inviting hotel next to the International Centre Telford, with a restaurant, indoor pool and meeting rooms. Holiday Inn® Telford - Ironbridge hotel is a five-minute drive from the M54 motorway. Also five minutes away, Telford Central station has rail connections to London and Birmingham. Birmingham Airport is 55 minutes away by car. Telford's iconic 18th-century Ironbridge is 10 minutes' drive; museums and historic sites along the Ironbridge Gorge hark back to the Industrial Revolution. Behind the hotel, expansive Telford Town Park includes a nature reserve, trails, fishing lakes, crazy golf and play areas. Here for work? Versatile, well-equipped and modern meeting rooms are ideal for presentations, and you can hold a banquet or event for up to 180 in the Reynolds Suite. At this hotel you can enjoy 55" TVs, free Wi-Fi and free on-site parking. Cash is not accepted. Children stay and eat free (terms and conditions apply), try one of our double-double rooms. Our ground floor rooms are dog friendly. Dogs are allowed in the e-bar and an area to the left of the bar. Our thoughtfully designed rooms are serviced daily. Revive leisure club has a pool and gym but requires pre booking an hour slot to avoid disappointment. The Olive Tree restaurant serves breakfast and dinner daily and our welcoming open lobby lounge has comfortable seating areas to relax. Sip a drink by the restaurant fire in winter or take in the fresh air on the patio in summer.
Overall4 out of 5
Nice hotel, good service
By Shell2
from Glasgow
Great service, comfortable rooms and great food, swimming faculties and gym facilities were good
Posted byEurope
onJanuary 31, 2017
Thank you very much for taking time to post a review after your recent stay and I'm glad that you enjoyed yourself. Hope to welcome you back soon.
Kind regards
Lis Frost
Guest Relations Manager
Guest Relations Manager
0points
0of 0voted this comment as helpful.
An inviting hotel next to the International Centre Telford, with a restaurant, indoor pool and meeting rooms. Holiday Inn® Telford - Ironbridge hotel is a five-minute drive from the M54 motorway. Also five minutes away, Telford Central station has rail connections to London and Birmingham. Birmingham Airport is 55 minutes away by car. Telford's iconic 18th-century Ironbridge is 10 minutes' drive; museums and historic sites along the Ironbridge Gorge hark back to the Industrial Revolution. Behind the hotel, expansive Telford Town Park includes a nature reserve, trails, fishing lakes, crazy golf and play areas. Here for work? Versatile, well-equipped and modern meeting rooms are ideal for presentations, and you can hold a banquet or event for up to 180 in the Reynolds Suite. At this hotel you can enjoy 55" TVs, free Wi-Fi and free on-site parking. Cash is not accepted. Children stay and eat free (terms and conditions apply), try one of our double-double rooms. Our ground floor rooms are dog friendly. Dogs are allowed in the e-bar and an area to the left of the bar. Our thoughtfully designed rooms are serviced daily. Revive leisure club has a pool and gym but requires pre booking an hour slot to avoid disappointment. The Olive Tree restaurant serves breakfast and dinner daily and our welcoming open lobby lounge has comfortable seating areas to relax. Sip a drink by the restaurant fire in winter or take in the fresh air on the patio in summer.
Overall5 out of 5
Helpful and friendly staff
By Bigal61red
from Buxton
Great place for a weekend break close to town centre but nice and quite and relaxing
Posted byEurope
onJanuary 31, 2017
Thank you very much for taking the time to post a review after your stay. I'm glad you found our location within a few minutes walk of the indoor shopping centre was a bonus. We're fortunate to be right next to the beautiful town park so it doesn't really feel like you're in the town centre. I hope you will stay with us again.
Kind regards
Lis Frost
Guest Relations Manager
Guest Relations Manager
0points
0of 0voted this comment as helpful.
An inviting hotel next to the International Centre Telford, with a restaurant, indoor pool and meeting rooms. Holiday Inn® Telford - Ironbridge hotel is a five-minute drive from the M54 motorway. Also five minutes away, Telford Central station has rail connections to London and Birmingham. Birmingham Airport is 55 minutes away by car. Telford's iconic 18th-century Ironbridge is 10 minutes' drive; museums and historic sites along the Ironbridge Gorge hark back to the Industrial Revolution. Behind the hotel, expansive Telford Town Park includes a nature reserve, trails, fishing lakes, crazy golf and play areas. Here for work? Versatile, well-equipped and modern meeting rooms are ideal for presentations, and you can hold a banquet or event for up to 180 in the Reynolds Suite. At this hotel you can enjoy 55" TVs, free Wi-Fi and free on-site parking. Cash is not accepted. Children stay and eat free (terms and conditions apply), try one of our double-double rooms. Our ground floor rooms are dog friendly. Dogs are allowed in the e-bar and an area to the left of the bar. Our thoughtfully designed rooms are serviced daily. Revive leisure club has a pool and gym but requires pre booking an hour slot to avoid disappointment. The Olive Tree restaurant serves breakfast and dinner daily and our welcoming open lobby lounge has comfortable seating areas to relax. Sip a drink by the restaurant fire in winter or take in the fresh air on the patio in summer.
Overall4 out of 5
Nice Hotel
By David D
from Chester
Good hotel. Food really good. Swimming pool nice and warm. Price was OK. Rooms are bit tired but nothing major. Location was good, with a park and the shops only 10 min walk.
Posted byEurope
onJanuary 31, 2017
Thank you so much for your review after your recent stay and I hope you will stay with us again soon. I'm sorry that you were disappointed with your room although we do have a rolling refurbishment programme of our bedrooms.
I hope you will come and stay with us again soon.
Kind regards
Lis Frost
Guest Relations Manager
Guest Relations Manager
0points
0of 0voted this comment as helpful.
An inviting hotel next to the International Centre Telford, with a restaurant, indoor pool and meeting rooms. Holiday Inn® Telford - Ironbridge hotel is a five-minute drive from the M54 motorway. Also five minutes away, Telford Central station has rail connections to London and Birmingham. Birmingham Airport is 55 minutes away by car. Telford's iconic 18th-century Ironbridge is 10 minutes' drive; museums and historic sites along the Ironbridge Gorge hark back to the Industrial Revolution. Behind the hotel, expansive Telford Town Park includes a nature reserve, trails, fishing lakes, crazy golf and play areas. Here for work? Versatile, well-equipped and modern meeting rooms are ideal for presentations, and you can hold a banquet or event for up to 180 in the Reynolds Suite. At this hotel you can enjoy 55" TVs, free Wi-Fi and free on-site parking. Cash is not accepted. Children stay and eat free (terms and conditions apply), try one of our double-double rooms. Our ground floor rooms are dog friendly. Dogs are allowed in the e-bar and an area to the left of the bar. Our thoughtfully designed rooms are serviced daily. Revive leisure club has a pool and gym but requires pre booking an hour slot to avoid disappointment. The Olive Tree restaurant serves breakfast and dinner daily and our welcoming open lobby lounge has comfortable seating areas to relax. Sip a drink by the restaurant fire in winter or take in the fresh air on the patio in summer.
Overall5 out of 5
Staff made it so enjoyable
By Cherry_lips
from Wolverhampton
After spending a lot of time in IHG hotels I am pleased to say the lady who checked me in when I arrived was the most professional and well matured and informative member of the team I think I have been greeted by. I came away to my room with a huge smile on my face from seeing her (short middle aged lady) the executive room wasn't as nice as some other holiday inns Iv stayed at but clean and well maintained with a wonderful bathroom. On returning to the area I would definitely choice this hotel. Thank you
Posted byEurope
onJanuary 31, 2017
Thank you very much for your kind review which I have passed on to the Front Office Manager for her team to celebrate. I hope to welcome you back soon.
Kind regards
Lis Frost
Guest Relations Manager
Guest Relations Manager
0points
0of 0voted this comment as helpful.
An inviting hotel next to the International Centre Telford, with a restaurant, indoor pool and meeting rooms. Holiday Inn® Telford - Ironbridge hotel is a five-minute drive from the M54 motorway. Also five minutes away, Telford Central station has rail connections to London and Birmingham. Birmingham Airport is 55 minutes away by car. Telford's iconic 18th-century Ironbridge is 10 minutes' drive; museums and historic sites along the Ironbridge Gorge hark back to the Industrial Revolution. Behind the hotel, expansive Telford Town Park includes a nature reserve, trails, fishing lakes, crazy golf and play areas. Here for work? Versatile, well-equipped and modern meeting rooms are ideal for presentations, and you can hold a banquet or event for up to 180 in the Reynolds Suite. At this hotel you can enjoy 55" TVs, free Wi-Fi and free on-site parking. Cash is not accepted. Children stay and eat free (terms and conditions apply), try one of our double-double rooms. Our ground floor rooms are dog friendly. Dogs are allowed in the e-bar and an area to the left of the bar. Our thoughtfully designed rooms are serviced daily. Revive leisure club has a pool and gym but requires pre booking an hour slot to avoid disappointment. The Olive Tree restaurant serves breakfast and dinner daily and our welcoming open lobby lounge has comfortable seating areas to relax. Sip a drink by the restaurant fire in winter or take in the fresh air on the patio in summer.
Overall5 out of 5
Exemplary service
By Benners
from Hertfordshire
Our two night stay was memorable for the welcoming, friendly, courteous and helpful members of staff across all departments. Our room was clean, comfortable and maintained to a high standard. Although our preference is for a shower cubicle the shower over the bath was very efficient. A range of toiletries to replace the combined shower/hair wash would be a bonus.
The hotel was kept clean, including at busy times. The servery area could be monitored more rigorously at breakfast time as large numbers of people using the hot buffet tends to create a deal of mess around the serving dishes. On Sunday, the plates were cold.
Overall, we had a thoroughly enjoyable, relaxing stay. Thank you for making us so welcome.
Posted byEurope
onJanuary 31, 2017
Thank you very much for your kind review which I have passed on to all the team. Your feedback is really appreciated as it allows us to praise and make improvements as appropriate. I hope to welcome you back soon.
Kind regards
Lis Frost
Guest Relations Manager
Guest Relations Manager
0points
0of 0voted this comment as helpful.