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Hotel recentemente rinnovato nel centro di Helsinki con un centro congressi e un centro benessere con piscina. Affacciato sull'Hesperia Park, il nostro rinnovato hotel Crowne Plaza® Helsinki - Hesperia è vicino al Teatro dell'Opera Nazionale finlandese e a pochi minuti dal centro della città. Siamo a pochi passi dal Museo Nazionale della Finlandia, dallo Stadio Olimpico e dal centro congressi Finlandia Hall. La stazione ferroviaria centrale di Helsinki è raggiungibile in 5 minuti di autobus o tram, mentre l'aeroporto di Helsinki è raggiungibile in 30 minuti di treno. Puoi ospitare fino a 1.000 ospiti nei 15 spazi flessibili del nostro piano conferenze dedicato e della nostra sala da ballo Hesperia. Nel nostro hotel puoi goderti: - Wi-Fi veloce e gratuito - Parcheggio in garage in loco Le nostre camere rinnovate ed eleganti offrono una combinazione di comfort, connettività e flessibilità. Le spaziose junior suite offrono aree soggiorno separate, mentre le suite e le camere Club beneficiano dell'accesso al Club Lounge all'ultimo piano, dove potrete gustare colazione gratuita, snack e bevande la sera. La nostra biancheria da letto di alta qualità e la zona silenziosa ti aiutano a dormire bene. Svegliatevi con una colazione a buffet nel nuovo Hesperia Restaurant & Bar e proseguite con il pranzo e la cena. Dopo il lavoro puoi visitare il nostro nuovissimo Lobby Bar o la palestra Forever Health Club per un allenamento o un massaggio.
 
Generale4 di 54 di 5
One big criticism
Di Tantalus69 da Amsterdam
The Club Lounge MUST be manned during breakfast and the cocktail evening! A group of Russian males brought several plastic bags and filled them with ALL the beer cans and wine bottles that were laid out for other guests and took it to their rooms. When I challenged them, they replied, "We don't speak English".
The Duty Manager was informed and said this had been a problem every night for the last 3 nights with this group of guests. He promised to take action.
At breakfast in the lounge, this same group cleared all the food out in the same way.
The Duty Manager told me this morning that the group had been warned about their conduct.
This is a staffing problem, plain and simple. My loyalty means that I can enjoy such benefits . However, it is not fair on loyal and trustworthy guests to have their benefits spoiled by guests who are at best selfish, at worst just common thieves. What is the point of working very hard to protect your brand when you allow certain guests to destroy that image?
In future I will not stay at any IHG hotel unless the Club Lounge is manned at breakfast/evening cocktails.
Avatar cliente
inviato da
il7 febbraio 2017
Dear Tantalus69,
We thank you for your review and valuable feedback.
We are deeply sorry for the inconvenience that you experienced during your stay with us.
Your feedback has been forwarded to our management in order to be able to improve our services in the future.
We value your Spire Elite Membership and we hope to have the opportunity welcome you again to our hotel and show our true level of service.
Sincerely Yours,
Mari Torkko
Duty Manager
 0punti
0 di 0  hanno apprezzato.
 
Hotel recentemente rinnovato nel centro di Helsinki con un centro congressi e un centro benessere con piscina. Affacciato sull'Hesperia Park, il nostro rinnovato hotel Crowne Plaza® Helsinki - Hesperia è vicino al Teatro dell'Opera Nazionale finlandese e a pochi minuti dal centro della città. Siamo a pochi passi dal Museo Nazionale della Finlandia, dallo Stadio Olimpico e dal centro congressi Finlandia Hall. La stazione ferroviaria centrale di Helsinki è raggiungibile in 5 minuti di autobus o tram, mentre l'aeroporto di Helsinki è raggiungibile in 30 minuti di treno. Puoi ospitare fino a 1.000 ospiti nei 15 spazi flessibili del nostro piano conferenze dedicato e della nostra sala da ballo Hesperia. Nel nostro hotel puoi goderti: - Wi-Fi veloce e gratuito - Parcheggio in garage in loco Le nostre camere rinnovate ed eleganti offrono una combinazione di comfort, connettività e flessibilità. Le spaziose junior suite offrono aree soggiorno separate, mentre le suite e le camere Club beneficiano dell'accesso al Club Lounge all'ultimo piano, dove potrete gustare colazione gratuita, snack e bevande la sera. La nostra biancheria da letto di alta qualità e la zona silenziosa ti aiutano a dormire bene. Svegliatevi con una colazione a buffet nel nuovo Hesperia Restaurant & Bar e proseguite con il pranzo e la cena. Dopo il lavoro puoi visitare il nostro nuovissimo Lobby Bar o la palestra Forever Health Club per un allenamento o un massaggio.
 
Generale4 di 54 di 5
Decent experience
Di Anonimo
Overall a satisfactory stay, but for
1) Dirty mirrors and shower walls
2) Barely any light in the room, it's like a cave
3) Gym is poorly air conditioned
Avatar cliente
inviato da
il7 febbraio 2017
This guest will be contacted privately as requested.
 0punti
0 di 0  hanno apprezzato.
 
Hotel recentemente rinnovato nel centro di Helsinki con un centro congressi e un centro benessere con piscina. Affacciato sull'Hesperia Park, il nostro rinnovato hotel Crowne Plaza® Helsinki - Hesperia è vicino al Teatro dell'Opera Nazionale finlandese e a pochi minuti dal centro della città. Siamo a pochi passi dal Museo Nazionale della Finlandia, dallo Stadio Olimpico e dal centro congressi Finlandia Hall. La stazione ferroviaria centrale di Helsinki è raggiungibile in 5 minuti di autobus o tram, mentre l'aeroporto di Helsinki è raggiungibile in 30 minuti di treno. Puoi ospitare fino a 1.000 ospiti nei 15 spazi flessibili del nostro piano conferenze dedicato e della nostra sala da ballo Hesperia. Nel nostro hotel puoi goderti: - Wi-Fi veloce e gratuito - Parcheggio in garage in loco Le nostre camere rinnovate ed eleganti offrono una combinazione di comfort, connettività e flessibilità. Le spaziose junior suite offrono aree soggiorno separate, mentre le suite e le camere Club beneficiano dell'accesso al Club Lounge all'ultimo piano, dove potrete gustare colazione gratuita, snack e bevande la sera. La nostra biancheria da letto di alta qualità e la zona silenziosa ti aiutano a dormire bene. Svegliatevi con una colazione a buffet nel nuovo Hesperia Restaurant & Bar e proseguite con il pranzo e la cena. Dopo il lavoro puoi visitare il nostro nuovissimo Lobby Bar o la palestra Forever Health Club per un allenamento o un massaggio.
 
Generale5 di 55 di 5
Comfortable bed and gear service
Di Balleralert da Chicago
Got the room for a short get away and from the moment I stepped in the door I felt welcome. Staff was more than polite and very attentive and helpful accomadating my requests. I have no complaints .
Avatar cliente
inviato da
il7 febbraio 2017
Dear Balleralert,
We want to thank you for your wonderful feedback and review.
We are so happy to hear that you enjoyed yor stay with us.
We hope to have the opportunity to welcome you again soon to our hotel.
Sincerely Yours,
Mari Torkko
Duty Manager
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0 di 0  hanno apprezzato.
 
A contemporary hotel in Southend with excellent event facilities and a rooftop restaurant Holiday Inn® Southend hotel is close to Southend seafront and nearby business parks. Leave your car while you travel with a Park, Stay & Go package. Direct trains from Southend Airport station, a 4-minute walk away, can whisk you to London 's Liverpool Street station in under an hour. Southend's famous coastline , with its iconic pier , is a short drive away. Keep the kids busy at the Adventure Island amusement park, or check out the famous Southend Pier . Business guests can host events in our naturally lit, state-of-the-art meeting rooms or the impressive boardroom on the 5th floor, and we’re also a popular wedding venue. At this hotel you can enjoy: - Free WiFi - 24-hour room service - A pillow menu - Rooms with sofa beds for families - Kids stay and eat free Savour modern British dishes overlooking the runway and the surrounding countryside in our 1935 Rooftop Restaurant , awarded an AA rosette. Grab a coffee while you check your emails in the laid-back lounge, or work out in the mini gym . Our fully air-conditioned bedrooms include Superior rooms with super-king beds, as well as Standard, Executive and Family options. All of them are soundproofed for a peaceful night's sleep.
 
Generale5 di 55 di 5
Great Location - Quiet and Modern
Di IanArb da Birmingham, UK
Great location for Southend Airport.
No complaints at all, breakfast not the greatest value for money however still a nice pleasant experience.
Modern and clean throughout hotel.
Avatar cliente
inviato da
il7 febbraio 2017
Dear Ian,
Thank you for your feedback following your recent stay with us. I was happy to read that you enjoyed your stay with us and enjoyed the great location of the hotel and of course the great service we take pride in delivering to our guests. Regards, Rohit
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0 di 0  hanno apprezzato.
 
A contemporary hotel in Southend with excellent event facilities and a rooftop restaurant Holiday Inn® Southend hotel is close to Southend seafront and nearby business parks. Leave your car while you travel with a Park, Stay & Go package. Direct trains from Southend Airport station, a 4-minute walk away, can whisk you to London 's Liverpool Street station in under an hour. Southend's famous coastline , with its iconic pier , is a short drive away. Keep the kids busy at the Adventure Island amusement park, or check out the famous Southend Pier . Business guests can host events in our naturally lit, state-of-the-art meeting rooms or the impressive boardroom on the 5th floor, and we’re also a popular wedding venue. At this hotel you can enjoy: - Free WiFi - 24-hour room service - A pillow menu - Rooms with sofa beds for families - Kids stay and eat free Savour modern British dishes overlooking the runway and the surrounding countryside in our 1935 Rooftop Restaurant , awarded an AA rosette. Grab a coffee while you check your emails in the laid-back lounge, or work out in the mini gym . Our fully air-conditioned bedrooms include Superior rooms with super-king beds, as well as Standard, Executive and Family options. All of them are soundproofed for a peaceful night's sleep.
 
Generale1 di 51 di 5
Hotel nice but let down by some staff
Di Woodview1 da Bingley, UK
Hotel was clean and modern. Air conditioning was too hot in room and was at lowest setting did not cool room. A colleague in another room made the same observation who struggled to sleep. I dined in the al-la carte restaurant twice, the second time was good, first meal I had poor quality and bad service. Manager addressed complaint professionally. Finally not a massive issue but requested towels from receptionist but they did not come.
Avatar cliente
inviato da
il7 febbraio 2017
Dear Guest,
Thank you for your time and trouble to write review of your recent stay with us.
I am truly sorry to learn of your dissatisfaction due to AC, average meal and towel been not delivered. Rest assured, I have shared your concerns with our Restaurant & Bar Manager and front office manager who will liaise with team to make sure our team delivers a high level of customer service to every guest.
In regards to AC, our setting guide is available in room and we are more than happy to be contacted to come to room to take one through the setting guidelines. The temperature can be managed from 18 - 28 degree as per guest likeliness.
Thank you for staying and I hope to have another opportunity of welcoming you back in the not too distant future.
Regards, Rohit
 0punti
0 di 0  hanno apprezzato.
 
A contemporary hotel in Southend with excellent event facilities and a rooftop restaurant Holiday Inn® Southend hotel is close to Southend seafront and nearby business parks. Leave your car while you travel with a Park, Stay & Go package. Direct trains from Southend Airport station, a 4-minute walk away, can whisk you to London 's Liverpool Street station in under an hour. Southend's famous coastline , with its iconic pier , is a short drive away. Keep the kids busy at the Adventure Island amusement park, or check out the famous Southend Pier . Business guests can host events in our naturally lit, state-of-the-art meeting rooms or the impressive boardroom on the 5th floor, and we’re also a popular wedding venue. At this hotel you can enjoy: - Free WiFi - 24-hour room service - A pillow menu - Rooms with sofa beds for families - Kids stay and eat free Savour modern British dishes overlooking the runway and the surrounding countryside in our 1935 Rooftop Restaurant , awarded an AA rosette. Grab a coffee while you check your emails in the laid-back lounge, or work out in the mini gym . Our fully air-conditioned bedrooms include Superior rooms with super-king beds, as well as Standard, Executive and Family options. All of them are soundproofed for a peaceful night's sleep.
 
Generale4 di 54 di 5
Car Parking
Di NailligW da Broxbourne, Herts
Only criticism would be it was not clear at night where to enter hotel and where to park the car as we were leaving it there for the duration of our vacation (8 days) and also not clear what action to take with regard to parking ticket verification, i.e. had to go back to car for ticket whcih had been left in the car (lengthy walk) to get it verified.
Avatar cliente
inviato da
il7 febbraio 2017
Dear Naillig,
Firstly thank you for choosing to stay and leaving a review inregards to your recent stay with us.
I am sorry the message wasn't clear in regards to Park and Go, however we have an a4 sign by the ticket barrier explaining the car park process and once again at check-In, we run through the whole process and stamp the ticket for future usage.
Regards, Rohit
 0punti
0 di 0  hanno apprezzato.
 
A contemporary hotel in Southend with excellent event facilities and a rooftop restaurant Holiday Inn® Southend hotel is close to Southend seafront and nearby business parks. Leave your car while you travel with a Park, Stay & Go package. Direct trains from Southend Airport station, a 4-minute walk away, can whisk you to London 's Liverpool Street station in under an hour. Southend's famous coastline , with its iconic pier , is a short drive away. Keep the kids busy at the Adventure Island amusement park, or check out the famous Southend Pier . Business guests can host events in our naturally lit, state-of-the-art meeting rooms or the impressive boardroom on the 5th floor, and we’re also a popular wedding venue. At this hotel you can enjoy: - Free WiFi - 24-hour room service - A pillow menu - Rooms with sofa beds for families - Kids stay and eat free Savour modern British dishes overlooking the runway and the surrounding countryside in our 1935 Rooftop Restaurant , awarded an AA rosette. Grab a coffee while you check your emails in the laid-back lounge, or work out in the mini gym . Our fully air-conditioned bedrooms include Superior rooms with super-king beds, as well as Standard, Executive and Family options. All of them are soundproofed for a peaceful night's sleep.
 
Generale5 di 55 di 5
Good Business Hotel
Di Nick da York, UK
Good straight forward quality business hotel. No fuss just efficient.
Avatar cliente
inviato da
il7 febbraio 2017
Dear Nick,
Many thanks for your 5 star review and i am very please to know that you had a great hassle free business trip with us.
Regards, Rohit
 0punti
0 di 0  hanno apprezzato.
 
A contemporary hotel in Southend with excellent event facilities and a rooftop restaurant Holiday Inn® Southend hotel is close to Southend seafront and nearby business parks. Leave your car while you travel with a Park, Stay & Go package. Direct trains from Southend Airport station, a 4-minute walk away, can whisk you to London 's Liverpool Street station in under an hour. Southend's famous coastline , with its iconic pier , is a short drive away. Keep the kids busy at the Adventure Island amusement park, or check out the famous Southend Pier . Business guests can host events in our naturally lit, state-of-the-art meeting rooms or the impressive boardroom on the 5th floor, and we’re also a popular wedding venue. At this hotel you can enjoy: - Free WiFi - 24-hour room service - A pillow menu - Rooms with sofa beds for families - Kids stay and eat free Savour modern British dishes overlooking the runway and the surrounding countryside in our 1935 Rooftop Restaurant , awarded an AA rosette. Grab a coffee while you check your emails in the laid-back lounge, or work out in the mini gym . Our fully air-conditioned bedrooms include Superior rooms with super-king beds, as well as Standard, Executive and Family options. All of them are soundproofed for a peaceful night's sleep.
 
Generale5 di 55 di 5
Excellent Service
Di jwnc da NC, USA
Overall, the hotel experience (4 nights) was excellent. Staff in all areas were attentive and friendly. The restaurant is very good, and the bar staff was also quick to take care of you.
Avatar cliente
inviato da
il7 febbraio 2017
Dear Guest,
Thank you for posting your thoughts on here, we really value your 5 star feedback. It is great to know that you enjyed your stay and dinner with us.
I look forward to welcoming you back to Hotel La Tour Birmingham. regards, Rohit
 0punti
0 di 0  hanno apprezzato.
 
A contemporary hotel in Southend with excellent event facilities and a rooftop restaurant Holiday Inn® Southend hotel is close to Southend seafront and nearby business parks. Leave your car while you travel with a Park, Stay & Go package. Direct trains from Southend Airport station, a 4-minute walk away, can whisk you to London 's Liverpool Street station in under an hour. Southend's famous coastline , with its iconic pier , is a short drive away. Keep the kids busy at the Adventure Island amusement park, or check out the famous Southend Pier . Business guests can host events in our naturally lit, state-of-the-art meeting rooms or the impressive boardroom on the 5th floor, and we’re also a popular wedding venue. At this hotel you can enjoy: - Free WiFi - 24-hour room service - A pillow menu - Rooms with sofa beds for families - Kids stay and eat free Savour modern British dishes overlooking the runway and the surrounding countryside in our 1935 Rooftop Restaurant , awarded an AA rosette. Grab a coffee while you check your emails in the laid-back lounge, or work out in the mini gym . Our fully air-conditioned bedrooms include Superior rooms with super-king beds, as well as Standard, Executive and Family options. All of them are soundproofed for a peaceful night's sleep.
 
Generale4 di 54 di 5
Southend Airport
Di Normski da Chesterfield
Great hotel and staff with lovely bedrooms and facilities.
Wifi is the only let down being away for business I am always needing access
Avatar cliente
inviato da
il7 febbraio 2017
Dear Guest,
It's great to hear you were impressed by our facilities and that you appreciated so many aspects of our hotel. At Holiday Inn Southend, we strive to provide a superior service experience for every guest and we are delighted we achieved this for you. I am not sure why did you have issue with ifi as we have superfast fibre optic wifi connection. Please let us know if you have future challenges with wifi as we would like to investigate. We look forward to seeing you again, regards, Rohit
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0 di 0  hanno apprezzato.
 
 Holiday Inn Rome - Aurelia
Holiday Inn Rome - Aurelia
Scegliete Holiday Inn Rome Aurelia, situato nella parte ovest di Roma nel quartiere Aurelia e alle porte della Citt del Vaticano. Ci troviamo in una zona molto tranquilla, silenziosa e circondata dal verde, comodamente raggiungibile dal grande raccordo anulare, dall aeroporto di Fiumicino (FCO) e dalla Nuova Fiera di Roma . Siamo vicini anche alla sede della societ Telecom, Total SA, Imperial Tobacco, Servier. Il nostro servizio di navetta disponibile tutti i giorni dalle secondo orari prestabiliti per la stazione metropolitana Battistini Linea A , vi consente di raggiungere la Citt del Vaticano e i Musei Vaticani in soli 7 minuti, e il centro citt e Piazza di Spagna in soli 15 minuti). (Gli orari della nostra navetta sono consultabili nella sezione “Indicazioni”) L hotel dispone di 11 sale meeting tutte con luce naturale. La capienza massima della plenaria Olimpica di 350 persone. La connessione Wi-Fi gratuita e disponibile in tutte le aree dell hotel. L Ingresso alla nostra sala fitness attrezzata con tapis roulant et steps gratuito. Durante i mesi estivi godetevi la nostra piscina esterna , rilassatevi e rinfrescatevi con un bel cocktail a bordo piscina oppure nel lounge bar.
 
Generale3 di 53 di 5
letto scomodo, camere vecchie ma pulite
Di tamborini
Camere con arredo datato, ma nel complesso pulito.
Materassi e cuscini scomodi, difficoltà nel riposare
Avatar cliente
inviato da
il8 febbraio 2017
Gentilissimo ospite,
la ringraziamo per aver trovato il tempo di condividere la Sua esperienza c/o la nostra struttura. Ci dispiace che le nostre camere ed i nostri cuscini non siano state abbastanza confortevoli . Teniamo molto alle opinioni ed ai suggerimenti dei nostri ospiti,nella speranza di poterla annoverare nuovamente tra i nostri clienti.
Cordialmente
Hotel Staff
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