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Esther @ Thomas
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- Review count2
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- First reviewMarch 29, 2025
- Last reviewMarch 29, 2025
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- Average rating4
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Esther @ Thomas's Reviews
Nestled in lush tropical gardens alongside a sugar-white sand beach, InterContinental Bali invites you to immerse yourself in the ambiance of a tranquil Balinese village. As one of the most renowned and enduring beachfront resorts in Jimbaran Bay, our reimagined five-start luxury property was the first of its kind to be built on these beautiful shores, overlooking picturesque sunsets. During your stay, you're invited to experience our tranquil spa, six serene pools, and fitness center.
Overall Experience
3.0
/
5
Mixed Feelings on Our 3rd Stay at InterContinental Jimbaran, Bali
Yes, I recommend this property.
We’ve always loved InterContinental Jimbaran — this was our third time staying here because it had become one of our favorite places in Bali. Unfortunately, this time our experience didn’t quite live up to our past visits, and we left feeling disappointed.
We were supposed to receive an upgraded room, but instead we were placed in one right next to a central machine — possibly part of the air conditioning or exhaust system. The noise was intense; the entire room was resonating, and it woke us up around 2–2:30 AM.
We called the front desk and, after a long process, we were finally moved — but it took nearly two hours. First, someone came to check and confirmed it was noisy. Then we had to wait again for the manager to come and confirm the same thing, which we didn’t quite understand. It felt unnecessarily long and exhausting. Eventually, we were given a different room and were finally able to go back to sleep around 4:15 AM — by then, we were extremely tired and frustrated.
The next day, we were moved to another room on the mezzanine level, which unfortunately seemed to be in need of renovation. The air conditioning wasn’t functioning well — the room never got properly cool — and the bathroom had issues with the shower and door. Even after requesting better pillows, we weren’t able to get comfortable ones. At that point, we were too tired to request another room change and just decided to stay put.
We had been so looking forward to this holiday, so it’s truly disappointing that this stay didn’t go as smoothly as before. We still love the location and have fond memories of our previous visits, but we hope the hotel can address these issues so that future experiences can live up to the high standard we know they’re capable of.
Check Out Date:2025-03-14
Staff and Service
4.0
/
5
Room and Comfort
2.0
/
5
Value
3.0
/
5
Room Cleanliness
4.0
/
5
Food & Beverage
5.0
/
5
Helped me Achieve my Goals
2.0
/
5
Sleep Quality
3.0
/
5
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ByEsther @ Thomas
fromBudapest, Hungary
fromBudapest, Hungary
Traveler Type:Leisure
Nestled along the pristine shores of Nusa Dua Beach, the Holiday Inn Resort Bali Nusa Dua provides the ultimate contemporary coastal getaway. A short drive from Bali Ngurah Rai International Airport and near top attractions, our resort is your gateway to an exciting Bali holiday. Enjoy sleek, spacious suites, with ocean views and playfully themed decor for kids. Make a splash in one of our four pools, including two infinity pools and a thrilling kids' pool with a slide. Savour delicious Indonesian and international cuisine at our all-day dining restaurant, sip cocktails at the beach club's swim-up bar or unwind at our Tea Tree Spa. With free Wi-Fi, a game zone, and a laid-back lounge, our Bali beachfront retreat promises an unforgettable escape for all.
Overall Experience
5.0
/
5
Absolutely Perfect Stay at Holiday Inn Nusa Dua!
Yes, I recommend this property.
Our stay at Holiday Inn Nusa Dua was nothing short of amazing — easily our favorite place to stay! From the moment we arrived, the staff made us feel right at home with their warm smiles and genuine hospitality.
A special shoutout to Ari, who always greeted us with a cheerful spirit and made us smile every day — you're truly a gem! Huge thanks also to Kris and the entire team — each and every one of you contributed to making our holiday so memorable.
The atmosphere, the service, the care… everything was just perfect. We’re already planning our next stay — can’t wait to come back! See you all again soon! 🌴✨
Check Out Date:2025-03-07
Staff and Service
5.0
/
5
Room and Comfort
4.0
/
5
Value
5.0
/
5
Room Cleanliness
5.0
/
5
Sleep Quality
5.0
/
5
Food & Beverage
4.0
/
5
Able to Relax
5.0
/
5
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ByEsther @ Thomas
fromBudapest, Hungary
fromBudapest, Hungary
Traveler Type:Leisure
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