Very clean. Lots of guests. Staff didn't seem prepared for a busy busy night. Breakfast staff tried to keep up but didn't seem very prepared. Overall great staff to deal with. Little things like 1 tissue in the box, (had to go to front desk for another box) soap dispenser that didn't work real well and 1 ice machine that worked for 3 floors detracted from an otherwise awesome stay. One of the cleanest and best maintained Holiday Inn Express's I've stayed in. An overwhelmed staff did a great job of maintaining a good attitude and staying very friendly.