When a credit card authorization is submitted which included all incidentals, the travelor should not have to utilize their cc. The Front Desk Clerk stated that CC Authorizations were only for corporate, which is not the policy and I have utilized this on many occasions. The charges were reversed after calling the front desk at 6:30 am, and speaking with Ramon, who put me on hold and hung up on me. My advise: properly train your clerks. This incident will cause funds to be withheld for up to 5 days for my travelor, when I had already presented authorization. My travelor is limited on their funds to complete this trip and the whole purpose was to prevent this from occurring.