The hotel was kind and extended an early check-in by one hour. I also appreciated that there was dressing bench in the bedroom.
However, the heat did not work at all. We called the front desk in the evening and the front desk clerk came to our room. They were unable to fix the problem. We were told that maintenance would be told to check on the heat 1st thing in the morning (11 am). When we returned from our outing for the day the heat had not been addressed. We called the front desk and ask for maintenance again. Maintenance come to our room and tried to fix the heat as well. After about 10 minutes of trying different things the maintenance person said that the air conditioner wasn't working either and that they needed to check on it elsewhere. They never returned and the heat was never fixed during our stay. I don't know if it will ever be fixed if guests only stay for one night at a time. Also, there is no towel rod in the basin area, the dishwasher is not attached under the counter.
As a member I was not informed of the Social Evening Reception.