We stayed at the hotel during a severe storm in the Atlanta area and I was worried where to go in case of hurricane alarm and the staff did not know or give me an answer on where to go. Kept me on hold while she tried to get the manager. Then came back and said, we'll have to get back to you. I felt they should have had that information at their fingertips. Spent the entire night worried about whether or not the storm would hit the hotel. So I had a sleepless night. PLUS, I was on the fifth floor and nervous about the building being hit