Staybridge will not let me write the truth in my review. It does not get approved with the truth. So this review is partly true and the stars keep going down because of this. This hotel does not honor the pricing of another company and will inform you that you should have paid with that company if you wanted the discount. You get zero information about the hotels and things the hotel offers when you check in. It is up to you to figure out the hours of things, how to get into the parking garage, what the WIFI is, and when check out is. Never signed anything at check in that I approve prices or anything like other hotels do. The person working check in was nice so that was good. My room was super quiet which was amazing since this hotel is located on Aurora. My couch had a huge rip in it, the side tables were dusty and I had hair in my bed. So not really clean even though you have a note saying it was clean. I was staying here for a class that was at this hotel and it made life easier for that reason. The staff is super nice just not helpful when you have questions. At check out the front desk just took my keys and through them into a basket that said dirty keys. I never got a print out of my bill, never asked if I wanted one emailed to me, and I still have not received one. I noticed I was charged more than I thought I would be because I checked my bank statement. Its not because the staff is helpful