Guests in Port Arthur, Texas Love Hotel's Amenities Located in the southeastern part of the Lone Star State, Port Arthur melds the rugged culture of Texas with the unique culture of the Gulf Coast to provide visitors with a one-of-a-kind experience. The Holiday Inn® Hotel Port Arthur - Central Park provides guests with a great location from which to explore this vibrant area. While in Port Arthur, TX, the hotel's corporate patrons appreciate the on-site business center, which has print and copy services. This property also includes more than 8,000 square feet of event space, making it easy to host any type of event, and we provide complimentary high-speed internet access, as well. You can experience the area's history and culture by visiting the Museum of the Gulf Coast or the Texas Artists Museum in Port Arthur. Our hotel's guests should be sure to check out the nearby Babe Zaharias Golf Course if they enjoy hitting the greens. And don't forget to explore the natural beauty of Texas at Pleasure Island, which is home to excellent boating and fishing. After a long day in Port Arthur, TX, our hotel's guests can enjoy a delicious meal at Park Cafe, our on-site restaurant, where kids under 12 eat for free. Manhattan Lounge is the place to relax with family, friends or colleagues everyday. You can take a relaxing dip in the outdoor pool and keep up with your workout routine in the fitness center as our guest. We hope to welcome you soon!
Water was brown, room looks nothing like the pictures, floors in the room was nasty, bird poop all outside one of the side doors. Worst Holiday Inn I’ve ever stayed at. Very much overpriced
Posted byCorporate
onApril 29, 2025
Hi Lulu93,
We are honored to host you as an IHG One Rewards Silver Elite member, and we appreciate your choice to stay at Holiday Inn Port Arthur - Park Central.
Our mission is to ensure a clean and welcoming environment for all our guests, and I am truly sorry to learn that some of this objective wasn't achieved during your stay. Thank you for providing us with your valuable feedback; I have passed it along to our hotel team to help us with making the necessary improvements.
We look forward to the opportunity to welcome you back for a much-enhanced stay next time.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
A memorable hotel in Wilkes-Barre, Pennsylvania
Holiday Inn Wilkes Barre – East Mountain sets a standard above the rest. Boasting amazing mountain and valley views, the hotel offers two on-site restaurants which include seasonal outdoor igloos in the colder months, plus a lounge. The swimming pool is lap-size, the fitness center very nicely equipped, and the sauna is perfect for a steam after a long day.
Within easy reach of I-81, the Holiday Inn is close to notable local attractions such as the Mohegan Sun Pocono Casino, Geisinger Wyoming Valley Medical Center, Mohegan Sun Arena at Casey Plaza, and skiing and snowboarding at Montage Mountain, Jack Frost and Big Boulder resorts. If you are a golfer, you will appreciate the proximity to 5 area championship courses. Business travelers will find themselves within easy reach of the area’s business parks and distribution centers.
Weddings are picturesque whether indoors or outdoors, with a ballroom that accommodates up to 200 guests, and more intimate affairs outside on the greenspace and patio.
No matter what brings you to the area, the Holiday Inn Wilkes Barre – East Mountain is the perfect stop when visiting the Wyoming Valley.
It was ok kind of suck actually rude people horrible place for too much money ridiculous didn’t like it all. It was horrible never going back. Wish I stayed someplace else. The person who checked me in was nice to people ahead of me but very stuck up to me.
Posted byCorporate
onApril 29, 2025
Hi Melissa,
As a valued guest, your satisfaction means everything to us. Thank you for choosing to stay at the Holiday Inn Wilkes Barre - East Mountain.
While we aim to make sure that our hotels are always clean and service is always friendly, I am sorry to learn that some aspects of your visit turned out otherwise. We appreciate you bringing this to our attention. I have shared your comments with our hotel team so that they can look into the areas to improve.
We hope to have the opportunity to welcome you back for a much-improved stay in the future.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Welcome to the Staybridge Suites ® Rock Hill SC. This premiere Staybridge Suites® hotel is conveniently situated on Hwy I-77 at exit 79 in Rock Hill SC. Located in the suburbs, we take you away from the city's hustle and bustle, while keeping you close to important sites like the Galleria Shopping Mall. The Staybridge Suites® hotel is a perfect choice for business, long and short-term stays. We are surrounded by many restaurants and shopping in our backyard. We look forward to sharing with you our community. Here for business? We are close to major manufacturing companies like Atlas Copco, 3D Systems, Atotech, Domtar, McKesson, Daimler, and Schaeffler Group, just to name a few. We're also just minutes from Winthrop University. Leisure guests love the convenience of our hotel's Rock Hill locale. We are close to numerous local highlights, including the Manchester Meadows Sports complex, Novant Health BMX, Glencairn Gardens, Museum of York County, Narroway Theater, and Ebenezer Park on Lake Wylie. Whether business or pleasure brings you to Rock Hill, SC, our hotel has everything you need. Our full kitchens even include the kitchen sink! Our guests will enjoy complimentary hot buffet breakfast and an evening reception Monday, Tuesday and Wednesday evenings with light dinner options. Perfect for the long term stay guest or the business traveler wanting the comforts of home. Welcome Home to Staybridge Suites
Our stay at this property was great and bad...let me explain: The location is great, friendly staff and clean room was wonderful! HOWEVER, where you park, especially if in a truck, is key. **DO NOT PARK in the rear parking, pass the dumpster. It is out of view of the hotel camera and our truck was broken into, cutting our 5-night stay down to two nights. HOTEL PROPERTY RECOMMENDATION: Please extend your cameras to include the rear parking; or at least let guests know of the issue, especially if in truck. Thank you!
Posted byCorporate
onApril 29, 2025
Hi Traveler,
We're delighted to have you as an IHG One Rewards Gold Elite member, and we appreciate your recent stay at Staybridge Suites Rock Hill.
Our goal is to provide a high-quality experience, and I'm truly sorry to hear about your stay. Your insights are important in helping us improve, and I have shared your comments with our hotel team to enhance our services for you and future guests.
We truly value your business and hope to have the opportunity to serve you better in the future.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
The Holiday Inn Express & Suites Atlanta N-Perimeter Mall Area offers the very best in Southern Hospitality.
Enjoy a memorable stay at our hotel near Perimeter mall, part of Atlanta's upscale Corporate Perimeter Ctr. With our courteous staff, reasonable rates and terrific amenities - we are the place to Stay Smart in the Perimeter Center area.
We are just minutes from several corporate offices and training centers. Additionally, Buckhead, Sandy Springs, Roswell, the Dunwoody Medical Centers, Northside Hospital Children's Health Care Scottish Rite, St. Joseph's and the Dunwoody MARTA station are nearby. Free high-speed, Wi-Fi Internet access, free local calls, 24 hour Business Center and a versatile 700 sq ft meeting room make conducting business easy when staying at our well appointed hotel in Dunwoody. Looking for something fun to do?
The Holiday Inn Express® Atlanta Perimeter hotel is close to many top attractions in the Dunwoody area including Perimeter Mall, Hammond Park and the awesome Chattahoochee River National Recreation Area. Great on site amenities include a 24 hour Fitness Center, free garage parking, and an outdoor pool (Seasonal Pool: Opens on Memorial Day Closes on Labor Day). Best of all, each morning here begins with complimentary Express Start breakfast featuring hot items like pastries, fruit, Smart Roast coffee and warm cinnamon buns.
Overall this room was fine. The staff was great however, my bathtub had a very black mold ring around the top of the tub. Seems like something that could be very easily cleaned and then caulked over. So that was a little concerning. The beds were comfortable and the rest of the room was clean but the bathroom left some to be desired. The only other thing is when I went to make a cup of tea on my way out in the morning both hot water vessels had just cold water in them. I'm not sure if they just stopped working that day or if this is a common thing but I dont eat breakfast so my mornings always start with a cup of tea. A bit disappointing to not have basic hot water for tea. The staff were fantastic and very friendly and helpful.
Posted byCorporate
onApril 29, 2025
Hi Katie,
We are grateful for your loyalty as an IHG One Rewards member, and thank you for staying with us at the Holiday Inn Express Atlanta North-Perimeter Mall Area.
We believe our hotel should be a haven for relaxation, and I’m sorry to learn that it didn’t turn out that way during your recent visit. Your feedback is important to us, and I’ve forwarded your comments to our hotel team for future improvements.
Your continued trust and support mean a lot to us, and we hope to welcome you back in the future. Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
We're the Best Among Picayune, Mississippi Hotels
Ideally located along I-59 at exit 4, the Holiday Inn Express Hotel & Suites Picayune is a great home base for area travelers since it's close to Slidell and a short drive from New Orleans, Hattiesburg, and the gulf coast. Picayune, Mississippi offers our hotel's patrons fascinating natural attractions, close proximity to area businesses and easy access to Stennis International Airport (HSA) and Amtrak. Leisure guests staying at our hotel's location in Picayune, MS can explore local attractions, Crosby Arboretum, historic downtown, terrific golf courses and Stennis Space Center or venture to the Big Easy for a day trip to the French Quarter, the Riverwalk, the Aquarium of the Americas or the New Orleans Convention Center. Pearl River County offers great shopping, too, with antique stores around every corner and the North Shore Square Mall just minutes away. Business guests appreciate our hotel's Picayune, MS location, which is close to Chevron and NASA, as well as Ochsner Health Center. With a 1,070-sq-ft meeting space for up to 70 guests, A/V equipment and a Business Center with services to help guests prepare, we fulfill the needs of corporate travelers. From free high-speed Internet access, an indoor pool and a Fitness Center to a free, hot breakfast, our Picayune, Mississippi hotel's amenities ensure guest satisfaction. "Stay Smart" with us and enjoy the service you deserve at a price you can afford.
Towels, sheets and pillows could be nicer. DirectTV never worked.
Posted byCorporate
onApril 29, 2025
Hi wheats,
Thank you for your recent stay at the Holiday Inn Express Picayune-Stennis Space Center. We sincerely appreciate your loyalty as an IHG One Rewards member.
Our goal is to deliver authentic hospitality, and I am sorry to learn that some aspects of your visit turned out otherwise. I have shared your feedback with our hotel team, as we are always seeking ways to enhance the experiences we provide.
We hope to have the pleasure of welcoming you back soon and to make your next stay truly memorable.
Best regards,
Sarah S. Case Manager IHG Hotels & Resorts Service
Downtown Austin Hotel Near 6th Street and UT Austin!
Welcome to the brand-new Formula Blue Holiday Inn Express Austin Downtown University hotel! Centrally located in the Red River District of downtown Austin, the Holiday Inn Express is one of downtown Austin's newest hotels offering Smart Design for Smart Travel. Whether you are here to take in the sites or are looking to grab a bite and a drink while taking in some live music on 6th street, we’ve got you covered! We are minutes away from the Texas State Capital, University of Texas at Austin, 6th Street, and the Congress Street Bridge, home to the world-famous bats.
No matter your reason for visiting, we have you covered! Our downtown Austin hotel is only minutes away from offices for USDA, Facebook, Deloitte, Accenture, and University Medical Center. Our rooms offer large desks and comfortable chairs for burning the midnight oil. Our entire hotel offers free Wi-Fi, plus we have a business center available 24 hours a day. Need more space? Our board room is available for rent with space for 12 for that conference call or presentation. Everyone will enjoy our free breakfast, featuring our minute pancake machine and a wide variety of hot and cold breakfast items Those looking to burn off some energy, can enjoy our 24-hour fitness center, or just relax at our heated outdoor balcony pool with access to the redesigned Skyline Bar.
2 things that made our stay not so good. It states you have a pool bar. When we arrived, it is closed during the week. The other was the very loud music coming from Stubbs BBQ across the street. Our walls were shaking 2 nites in a row. Not a hotel problem, but the many homeless people in the surrounding block. We had to see a woman, nude, changing her diaper on your corner. Very disgusting!
Posted byCorporate
onApril 29, 2025
Hi Mulvis,
Thank you for staying at our Holiday Inn Express Austin Downtown University and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards members.
We want to make every guest's stay seamless and comfortable. I'm sorry to learn about the issues encountered during your stay. I have reviewed your previous communications with our customer care team, and I understand they took the necessary steps to honor our hospitality promise. I have shared your comments with our hotel management team to serve as a reference for improvement.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G. Case Manager IHG Hotels and Resorts Service
Stay at the Holiday Inn Express Warminster - Horsham, Pennsylvania Hotel Located just a short drive from Philadelphia, our Warminster hotel is an excellent choice for your stay in the Bucks County area. Guests can experience a comfortable and modern environment while discovering the beauty of Bucks County, PA. During your visit, the entire family can have a great time at attractions such as Sesame Place, Tree Trail Adventures, Philadelphia Zoo, Mercer Museum, Michener Museum, Washington Crossing Historic Park, Bucks County Children's Museum, Revolution Ice Centre and Shady Brook Farm. Take pleasure in shopping at Peddler's Village and the quaint town of New Hope. Try your luck at Parx Casino and enjoy the local distilleries along the Bucks County Ale and Wine Trails. We are an ideal destination for wedding groups, featuring a Bridal Suite and conveniently located within five miles of several Country Clubs and wedding venues. Stay connected during your visit with complimentary Wi-Fi. While at our all-suite hotel in Warminster, don’t miss the chance to swim in the largest heated indoor pool in the area or work out in our fitness center. Start your day with our Free Express Start hot breakfast, which includes healthy and gluten-free options.
The hotel was a distance from our activities but was in our price range with an indoor hot tub this was how we chose the hotel. However the hottub was closed our entire stay, on top of this the drain plug on our bathtub didn't work and there was a dark melted spot in our tub, crack in the toilet bowl and on bathroom floor tile. There was a mess of maybe cleaner maybe not smeared on the bathroom door. The usb charging port was jammed into the wall unusable and the alarm, after a late drive in and an early morning for medical testing, rang us awake at midnight not set by us. I went down for a bowl of cereal and the cap of the milk pitcher had old crusted milk on it and it stayed this way all 3 days. IHG has some great places but this felt lacking in more ways than one.
Posted byCorporate
onApril 29, 2025
Hi Buffy,
Thank you for staying at our Holiday Inn Express Warminster Horsham and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
The comfort and satisfaction of our guests are important to us. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G. Case Manager IHG Hotels & Resorts Service
Less than one mile from the Walter E. Washington Convention Center and Capital One Arena, Holiday Inn Express Washington DC Downtown is your gateway to DC! Explore historic landmarks like the National Mall, US Capitol, White House, and Washington Monument, all within walking distance. Perfect for business and leisure travelers, we are close to Union Station and Ronald Reagan Airport (DCA). Easily visit Smithsonian Museums, nearby corporate offices, and government agencies. Host gatherings in our Penthouse meeting room with panoramic views . Enjoy our pet-friendly guest rooms, free Wi-Fi, complimentary breakfast, and 24-hour Fitness Center. We blend comfort and convenience with friendly service to provide the perfect stay in the heart of DC.
No parking space for unloading your suitcase, great location, very good breaking fast. Room very clean, very quiet for sleep ,no space for sitting in the breakfast time ,no body tell you where to park you car
Posted byCorporate
onApril 29, 2025
Hi Saing,
Thank you for staying at our Holiday Inn Express Washington DC Downtown and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
The comfort and satisfaction of our guests are important to us. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G. Case Manager IHG Hotels & Resorts Service
The brand-new Holiday Inn Express and Suites Queenstown is located in the prime position on the corner of Stanley and Sydney streets in Queenstown, providing close proximity to the city centre shopping, entertainment and outdoor activities. The location also provides easy access to popular ski destinations of Coronet Peak, Remarkables, Cardrona & Treble Cone, and is the gateway city to the UNESCO World Heritage site of Milford Sound.
The 227-room, 4 Star hotel features a selection of well-designed hotel room types and suites to cater for all types of travellers, whether that be for work or play. Holiday Inn Express & Suites Queenstown is the smart choice for savvy business and leisure travellers, delivering more where it matters most.
The hotel also features a fitness room, sauna, two flexible meeting rooms, self-serve laundry, onsite parking and a free business centre, in addition to well-appointed rooms complete with a power shower, black-out blinds, high-quality bedding with a choice of pillows, uncapped Wi-Fi and a free Express Start breakfast option.
Air conditioning not working in the room for our both night stay, even notified staff in first day checking in. Next night due to suffocating called reception at night 3.00am and he managed pedal stand.
Posted byCorporate
onApril 29, 2025
Hi Utpal,
Thank you for staying at our Holiday Inn Express Queenstown and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards members.
We want to make every guest's stay seamless and comfortable. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G. Case Manager IHG Hotels and Resorts Service
Hotel Indigo Brussels City is centrally located within walking distance of major tourist attractions and the business district. Inspired by the nearby Botanical Gardens, our hotel features 284 uniquely designed rooms and suites that embrace tropical, herbal, and floral themes. Guests enjoy complimentary access to our fitness area, which includes a fully equipped gym and sauna.
On the ground floor, SERRA serves as a tranquil oasis in the bustling city, featuring Urban Picnic for all-day dining and the Garden Kitchen restaurant offering a seasonal, eco-conscious menu focused on innovative, plant-based cuisine made from locally sourced organic ingredients.
Escape the everyday routine and discover moments that inspire you at Hotel Indigo Brussels City!
The lighting controls and temperature control in the rooms are not great. The chrome cast was not working and we tried calling the staff several times but nobody answered. There was jot hot water. We had to have a cold shower.
Posted byCorporate
onApril 29, 2025
Hi Prada,
Thank you for staying at our Hotel Indigo Brussels City and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards members. I trust that all is well.
We want to make every guest's stay comfortable and provide excellent service. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G. Case Manager IHG Hotels & Resorts Service