Located just 60 minutes by ferry from Singapore, Lagoi on Bintan Island has emerged as one of its most vibrant destinations. Just 10 minutes from the ferry terminal, Hotel Indigo Bintan Lagoi Beach invites you to escape the city and immerse yourself in authentic Indonesian island life. Surrounded by Bintan’s stunning natural beauty and steeped in its vibrant history, our resort exudes authentic Indonesian hospitality. It’s the perfect haven for those with a calling for exploration and a passion for creativity, seeking a truly rejuvenating getaway.
Beautiful property with some areas for improvement
ByYama
We generally had a wonderful time at this property staying at a bathtub suite. The design was refreshing, especially the arrival experience at the lobby and at the beach club pool. The scale of the main building doesn’t feel like a typical resort holiday as it is quite tall (8 stories or so?) so you are removed from the grounds/ beach. We expected a little more amenity in the room for example there was no welcome message or amenity or just a bowl of fruit. Also the bathroom amenities were a little light. We understand that it’s for saving the environment but it comes off a little cheap. Service staff were very friendly and enthusiastic however there were a few miscommunications presumably due to language barrier which is understandable. However we didn’t notice the presence of a manager throughout our stay which was concerning. Overall they seem to be issues that are typical of a hotel that’s ramping up and we would be excited to stay at the hotel again.
Posted byCorporate
onMay 1, 2025
Hello Yama,
Thank you for choosing to stay at the Hotel Indigo Bintan Lagoi Beach. We appreciate you being one of our valued members of IHG One Rewards.
Our goal is to leave our guests with irresistible smiles during their stay, so I am sorry to hear about your recent experience. We are happy that the hotel staff left a great impression and made your stay comfortable. Your comments have been forwarded to hotel management and will help us enhance our service.
We would be delighted to host you again when you return to the area.
Welcome to the NEWLY RENOVATED Holiday Inn Express and Suites Prattville, Alabama. This suburban Prattville hotel is conveniently located near I-65 off Exit 179, next to the RTJ Golf Trail on Capitol Hill and only minutes from downtown Montgomery, Alabama.
Enjoy a free hot buffet breakfast before visiting nearby attractions including the historical museums and monuments of Montgomery’s Civil Rights Movement, Alabama Shakespeare Festival & Gardens, Montgomery Convention Center, Montgomery Performing Arts Center, or watching a Montgomery Biscuits baseball game.
In town for business? We have the amenities to stay connected through our free wireless high-speed Internet and complimentary Business Center with copy, print and fax services. Prattville businesses, such as James Hardie Expansion, International Paper, Medline Distribution, and Fras-Le, and Montgomery locations of Hyundai Motor Manufacturing, State of Alabama Capitol Complex, and Maxwell Gunter Air Force Station are only a short drive away.
Want to shop? Enjoy The Shops at Prattville Town Centre next door and the unique local-flavor stores in Historical downtown Prattville.
Conduct your meetings or events in our on-site 940 square feet of meeting space offering flexible catering options. We look forward to your arrival at our Holiday Inn Express and Suites Prattville South and sharing all that our southern hospitality has to offer.
I travel for work and stay in Hotels about 8 months out of the year, every year for the past 34 years and I hate to say that this property has the absolute worst Housekeeping Staff I’ve ever come across anywhere.. I was lucky to get even partial cleaning once or twice a week, most nights I’d come in and they hadn’t even been in the room to take out the trash or replenish towels or toilet paper. I spent a little over 7 weeks there and started taking pictures each night I’d come in and find nothing done. I left a note to vacuum my floor, it took 3 days for them to come in the room and see it. The hotel itself is a property in a really good location, and overall, the front desk staff were friendly and helpful, but if you’re planning a longer stay than just a night or two, and housekeeping services are important to you, do yourself a favor and look elsewhere!!!
Posted byCorporate
onMay 1, 2025
Hi MFriedl3,
Thank you for choosing to stay at our Holiday Inn Express & Suites Prattville South during your business travel. We appreciate you as one of our IHG One Rewards Diamond Elite members.
Our hotel aims to deliver guest satisfaction through service and cleanliness. While we are glad you found our location at your convenience, I am sorry about what happened. We value your feedback, and we'll use this to monitor and improve our hospitality services.
Thank you again for making us part of your trip, and we hope to share with you a better service on your next visit.
Safe travels,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
Stay at Holiday Inn Express® Van Buren, Arkansas Hotel This IHG hotel in Van Buren is situated northeast of Fort Smith and the Arkansas River and is close to a variety of attractions and corporations, perfect for business and leisure travelers alike. You're invited to stay at the best among Van Buren, AR and Ft. Smith hotels. These premier accommodations are near a many attractions, including Crawford County Speedway, Lake Fort Smith and White Rock Mountain. Our hotel's close proximity to Fort Smith grants you easy access to places like the Fort Smith Country Club, Fort Smith National Historic Site and Kay Rodgers Park. Don't settle for lesser hotels in Van Buren, Arkansas; choose our quality corporate accommodations, as we offer extra space and sophisticated conveniences, as well as a location close to local businesses. Crawford Memorial Hospital, Innovation Utility Products, Magna Form Corp and Garner Abattoir & Meat Processing are within three miles of our Van Buren, Arkansas hotel. You can enjoy a wide variety of comforts while staying in Van Buren, AR, as our hotel's amenities range from an indoor pool and a state-of-the-art Fitness Center to free high-speed, wireless Internet access. Wake up to our Express Start Breakfast Bar that features our signature cinnamon rolls and our 100% Arabica bean coffee. Our contemporary hotel in Van Buren is the practical and productive choice for your stay in the Fort Smith area.
I used points to have a room for government work. Because I didn't have money for a room for work. I canceled the room for one night and was charged $145 for canceling. This is the very first time I have ever been charged for canceling a room. And they even gave me back my points in exchange for taking my money unauthorized by me. Not only did they charge me the full rate, they knew I was a government employee. And stole my money anyway. Completely disregarding the government rate I'm entitled to. Then when I tried to resolve the issue the manager yelled at me and I had to hang up because she would not listen to my concerns. I have been staying in hotels for work for almost 10 years now. And I have never had a problem like this come up before. Do yourself a favor and do not stay at this hotel.
Posted byCorporate
onMay 1, 2025
Hi Sall85,
Thank you for staying at Holiday Inn Express Van Buren-Fort Smith Area and sharing your experience. It is a pleasure to host one of our valued IHG® One Rewards Platinum Elite members, and we are grateful for your continued loyalty since 2023.
We dedicate ourselves to providing a positive and excellent hotel experience, and I am sorry to learn that some aspects of your visit turned out otherwise. We believe it is important for our hotel partners to action all reviews that detail any situation that might have impacted the experience of our guests. You are welcome to send us an e-mail at ihgservice@ihg.com to share your experience.
We value your feedback and welcome the opportunity to serve you better.
Sincerely,
Crisel V. Case Manager IHG® Hotels & Resorts Service
Silver Springs Hotel near Historic Downtown Ocala, FL Provides Rest and Relaxation
Ideally situated in what is often called the "Horse Capital of the World," the Holiday Inn Express Hotel and Suites Silver Springs near Ocala, offers easy access to Central Florida's best attractions. From equestrian events at the World Equestrian Center or the Florida Horse Park, to the rejuvenating natural springs of Silver Springs State Park , guests are sure to find something for the whole family.
Our choice Silver Springs hotel also offers close proximity to the College of Central Florida, Advent Health, HCA Healthcare, and Downtown Ocala. Business travelers benefit from our close location to Townley Engineering, Lockheed Martin Corporation, and many more.
During your visit to the Silver Springs-Ocala area, you can take advantage of our hotel's free high-speed Internet access, an outdoor heated saltwater pool, a fitness center, and a business center. We offer a complimentary hot breakfast buffet which features our Hot Fresh Cinnabon Rolls. Start planning your next Florida vacation, be sure to check out our great rates.
I had traveled over 450 miles prior to arrival and was tired. I was hoping to get some sleep and enjoy my two day visit. I turned on the air conditioner and set the thermostat before leaving for dinner. When I returned I noticed the air conditioner was really loud cycling on and off. It was late so I just laid down and tried to sleep. The A/C was too loud.
Posted byCorporate
onMay 1, 2025
Hi Valued Guest,
Thank you for staying at our Holiday Inn Express & Suites Silver Springs-Ocala during your family visit. We are glad to host one of our IHG® One Rewards members.
Our hotel intends to deliver convenience and comfort to our guests. I acknowledge your experience, and I'm sorry to learn about what happened. I forwarded your feedback to our local managers so we can track and enhance the quality of our service.
We hope you'll let us share a better experience in the future.
Take care,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express Huntsville!
We are only minutes away from Interstate 565, 1.8 miles from the Huntsville Space Camp attraction, 11 miles from Huntsville International Airport, and just a short drive into the heart of Downtown Huntsville.
This modern hotel is conveniently located near major attractions and shopping options. There are many restaurants and shopping options within a short distance from our location. While here, enjoy our complimentary hot Express Start® breakfast bar with new, healthier offerings and relax by the inviting outdoor pool. All guests have access to the free high-speed Internet, Fitness Center, and Business Center. We guarantee our guests will be well rested and ready to start the day. Our friendly and helpful staff is more than willing to show you what true southern hospitality is all about, so come on over and let us welcome you to your brand new room at the Holiday Inn Express Huntsville!
I have stayed at this hotel multiple times. The staff is always pleasant. On the last two occasion, I have seen cockroaches in my room or in the lobby during breakfast. An associate of mine also had cockroaches in his room. Although the morning breakfast person is extremely pleasant and hard working, the food is marginal. The sausage links are burned and often times certain foods are excessively under or over cooked. I think that the rooms are dark and unwelcoming .
Posted byCorporate
onMay 1, 2025
Hi Tim357,
Thank you for choosing our Holiday Inn Express & Suites Huntsville – Space Center to host your stay during your business travel. We appreciate you as one of our IHG One Rewards Diamond Elite members.
Our hotel aims to deliver cleanliness and quality service. While we are glad you appreciate our staff, I am sorry about what happened. We value your feedback, and we'll use this to monitor and improve our hospitality services.
Thank you again for making us part of your trip, and we hope to share with you a better service on your next visit.
Safe travels,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn® Lakeville, Minnesota Hotel Of all Twin Cities hotels, the award-winning Holiday Inn® Hotel Lakeville, MN offers the most appealing accommodations for guests of any agenda. This hotel's location near Mall of America, just 15 mi away, attracts shopping fans, and Twin Cities businesses bring corporate guests, too. If you're looking for area hotels near Mall of America or the Twin Cities, opt for our Lakeville, Minnesota hotel Leisure travelers appreciate this Twin Cities hotel's location near popular area attractions. Not only is our hotel near Mall of America, but we're also just 25 minutes from downtown Minneapolis and St. Paul. Valleyfair, the Minnesota Zoo, Buck Hill Skiing, Canterbury Park, county fairgrounds and the Minnesota Twins are also nearby. This always accommodating Lakeville Minnesota hotel, just off I-35, is close to St. Paul River Center and the Minneapolis Convention Center, ideal for those attending conventions. We offer event space, perfect for meetings or Lakeville weddings, and a Business Center. It's hard to find other Twin Cities hotels with this many corporate options. Whatever brings you to the Twin Cities area, this hotel's location in Lakeville, MN promises the ultimate in convenience and quality service. Unlike many hotels in Lakeville, MN we boast an indoor water park, perfect for the kids. Choose a name you can trust and stay at the Holiday Inn® Lakeville, Minnesota hotel.
If you stay here on a Friday or Saturday night; expect to not go to sleep until after the pool closes at 11 PM. Half of the rooms back up to the pool with a sliding glass door and it is LOUD. When we stayed there were also unattended kids RUNNING around the building who even cursed at my husband when he told them to be quiet. We stayed until Monday and on Sunday night the cops were called because there was a loud disruptive fight happening in the pool area. The pool was cold and not as much fun as we had expected. No discounts were given for the disruptions. We will not be back.
Posted byCorporate
onMay 1, 2025
Hi Emily414,
Thank you for staying at Holiday Inn Minneapolis - Lakeville and sharing your experience. We are pleased to welcome you as a new member of IHG® One Rewards.
Our goal is to make your trip welcoming by providing excellent service and meeting the highest standards of accommodation. I apologize for the circumstances that prevented you from enjoying a comfortable stay. Every visit should be as enjoyable and relaxing as possible, and we will use your feedback to guide our team in delivering an even better experience in the future.
We value your feedback and welcome the opportunity to serve you better.
Sincerely,
Crisel V. Case Manager IHG® Hotels & Resorts Service
Welcome to the Holiday Inn Express® Hotel & Suites Paris Texas. Holiday Inn Express® Hotel & Suites Paris Texas has excellent amenities, including free Express Start Breakfast Bar, an indoor pool and whirlpool, 24-hour fitness center, 24-hour business center, Suite Shop, free high-speed wireless internet, and smoke free rooms. Our 1250 sq. ft. meeting space is an ideal place to hold company meetings or serve as a home base for your sports team! Paris Regional Medical Center and Paris Junior College are approximately two miles away. In and around Paris, Texas you will find companies such as Kimberly-Clark, Campbell’s Soup, American SpiralWeld Pipe Company, Silgan, and International Paper. While in Paris, Texas, the Eiffel Tower with its red Stetson is a must-see at Love Civic Center as well as the Red River Valley Veterans Memorial and our world class Pump Track. Tour the Santa Fe Train Depot before heading to an event at Heritage Hall. Spend a day at Pat Mayse Lake or Lake Crook, a favorite summertime stop for the hotel guests. A great time awaits you in this fun town and our fantastic location is near Cox Field Airport and historic downtown. While you are there, visit Lamar County Chamber of Commerce for local artwork and souvenirs! Book your room today at the Holiday Inn Express® Hotel & Suites Paris Texas!
I’ve always stayed at this location each year for interstate travel. Never again. Upon arrival I’m informed the elevators didn’t work. Had to make multiple trips upstairs with my items. Quite a problem with a bad knee. No room available to switch because I booked a suite. Needed to get some ice for my cooler and was informed ice machine broke. The stairwell was nasty. Food laying in floor, trash in floor. Trip hazards. Room was decent. Definitely not clean but not terrible. Went to relax in the ‘hot’ tub by the pool and the water was cold. Was told they forgot to turn the heater on. Got in the swimming pool. Bugs all in it. I would understand if outside but it is an indoor pool. Lots and lots of bugs, a lot of hair floating around in pool. Pieces of the ceiling was falling into the pool. Floor was nasty. Trash laying around. No towels. Last year this place was good. This year it was absolutely terrible. The only good thing about this location was the front desk girl Carrie was very kind and thoughtful and the breakfast was good. Still bad enough I won’t be back. Probably bad enough to use a different hotel brand period.
Posted byCorporate
onMay 1, 2025
Hi CBent78,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Paris. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M. Case Manager IHG Hotels & Resorts Service
Hotel in Elk Grove Offers Great Location near Sacramento For a comfortable stay, visit the beautiful Holiday Inn Express® hotel in Elk Grove, California. The hotel's location is central to Sacramento, the San Francisco Bay area, Napa Valley/Sonoma, Lake Tahoe/Reno and the Central Valley . Situated off Interstate 5, our hotel benefits business travelers visiting the Apple Corporation, the Sacramento Convention Center, Cosumnes River College, Alldata LLC, Frontier Communications and other businesses. Our hotel's business amenities include two meeting rooms with A/V equipment, a 24-hour Business Center and free high-speed, wired and wireless Internet access throughout the hotel. Elk Grove is home to a variety of both new and old attractions, the local wineries and historic Old Town Elk Grove, California. Our hotel's close proximity to Elk Grove Regional Park and the Sacramento River makes it easy to enjoy a fun day outdoors. Also, we're only 12 miles from downtown Sacramento and attractions like Old Town Sacramento, the Sacramento Zoo and Raley Field . From the complimentary, hot breakfast to the well-equipped Fitness Center, we take care of your needs. The outdoor pool and whirlpool are great places to unwind when you arrive. Enjoy our 24-hour on-site market full of sundries.
The manager is RUDE & OBNOXOUIS. She does not understand customer service and I don't think she cares. I have stayed at Holiday Inn Suites for over 30 years and never been treated so poorly. If I spoke to my clients the way she spoke to me, I would not have been in business for over 30 years.
Posted byCorporate
onMay 1, 2025
Hi Ellie,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Elk Grove West Interstate-5 during your business trip. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M. Case Manager IHG Hotels & Resorts Service
Welcome to our Texas oceanfront retreat, Holiday Inn Resort at South Padre Island! A full-service beach resort located at the southern tip of South Padre Island, Texas, Holiday Inn Resort SPI is a year-round tropical paradise for families, couples, business travelers & any sun-seekers in need of mental relaxation and tranquil ocean views. Our beachfront resort features a unique mix of complimentary resort amenities inclusive of (3) exterior pools including one heated Palapa Pool + swim-up bar, an onsite bar & grill restaurant – Seaside Bar & Grill, a gaming lounge and activity center, poolside movies, seasonal kid and family friendly activities, and multiple onsite bar options to ensure your business or leisure visit is a memorable experience.
Just mere minutes from to the South Padre Island Convention Center, Cameron County Amphitheater-Event Center, SpaceX Launch Facility, and numerous local attractions and restaurants, our beachfront resort offers over 15,000 square feet of flexible meeting space between three venue options to host corporate or social events – on
After a day spent soaking up the island sun, choose from our long list of guest exclusive resort activities to further enhance your stay. Between our three swimming pools and two onsite bars, each guest is sure to soak up the resort experience with a cocktail in hand. Once dusk sets, satisfy your palate with a chef-prepared seaside dinner from the oceanside patio of our onsite restaurant, Seaside Bar & Grill.
Issues with bar staff taking advantage of friends and managers have yet to acknowledge any email or any type of response
Posted byCorporate
onMay 1, 2025
Hi Alex,
Thank you for staying at Holiday Inn South Padre Island-Beach Front and sharing your experience. We appreciate you for doing business with IHG® Hotels & Resorts.
We do our best to offer an efficient and memorable experience, and I am sorry for not exceeding your expectations. I’ve shared your sentiments with our management team. We will use your comments to coach our team and provide a better experience in the future.
We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V. Case Manager IHG® Hotels & Resorts Service
The summer time is a great time to come to South Lake Tahoe. Our location is convenient to be able to walk to the beach and for sightseeing, restaurants, shopping and gambling. We offer a free hot breakfast bar, available every morning starting at 6:30am. Take that into consideration when planning a trip into our town. For a great experience, make reservations today at our South Lake Tahoe hotel!
Lake Tahoe has always been a gathering place for people seeking peace, adventure and rejuvenation, the Holiday Inn Express, South Lake Tahoe is the perfect starting point to explore this idyllic location. During the Summer months, there is a wide variety of things to come see and do. The Lake is a great place to relax and spend quality time with friends and family or just the two of you. Heavenly Village: with the Gondola to take you to the top of the mountain reaching 10,000 plus feet to enjoy the sights of Lake Tahoe, take the zip lines or Gravity coaster. You could always just take a hike on all the trails available.
You can head to Stateline, the home of Nevada casinos like Harrah's, Harvey's and Bally's, and Hard Rock Casino, which is just half a mile from our South Lake Tahoe hotel. They have different music venues and shows available. Come join us here at the Holiday Inn Express where you're not just a room number, you are truly our guest.
We were not informed of rooftop construction prior to our stay. I made our reservations 3 months in advanced. I checked in on the IHG app and website several times prior to our trip, all I saw was that the pool and hot tub were closed for the season. I did not see any construction notice nor receive any advanced notice prior to us checking in. During check in I did not receive any notice. We found out about construction when we were rudely awakened by drilling and pounding at 7am sharp. My son came running to our bed crying because he thought it was an earthquake. When I’ve stayed with other hotel chains, they’ve emailed or called me ahead of my reservation to give construction/remodeling notices and provide me the option to cancel or reschedule my reservation.
Both showers in our room were slow to drain, leaving us standing in a pool of water each time we showered. There was hair on the walls of the shower stalls too, so I went and bought some Clorox for us to clean them prior to our use. We had a 4 night stay, and for 3 of those nights, we had to go to the front to get our key cards re-keyed; we were told they didn’t put enough days on them initially during the check-in process.
This used to be our go to place in South Lake Tahoe. It’s walking distance to the casinos and Heavenly shopping/dining area. This last stay was very unpleasant for our family vacation, and unfortunately I can not recommend this hotel anymore.
Posted byCorporate
onMay 1, 2025
Hi Meepzor,
Thank you for staying and sharing your experience at our Holiday Inn Express South Lake Tahoe during your family's spring break vacation. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M. Case Manager IHG Hotels & Resorts Service